Service operations management: improving service delivery
Saved in:
| Main Authors: | , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Harlow ; Munich [u.a.]
FT Prentice Hall
2006
|
| Edition: | 2. ed., [Nachdr.] |
| Series: | Pearson education
|
| Subjects: | |
| Physical Description: | XIX, 496 S. Ill., graph. Darst. |
| ISBN: | 0273683675 9780273683674 |
Staff View
MARC
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Record in the Search Index
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| discipline | Wirtschaftswissenschaften |
| discipline_str_mv | Wirtschaftswissenschaften |
| edition | 2. ed., [Nachdr.] |
| format | Book |
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| genre_facet | Lehrbuch |
| id | DE-604.BV021657319 |
| illustrated | Illustrated |
| index_date | 2024-07-02T15:04:53Z |
| indexdate | 2024-07-09T20:40:57Z |
| institution | BVB |
| isbn | 0273683675 9780273683674 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-014871863 |
| oclc_num | 634431394 |
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| owner | DE-384 DE-703 |
| owner_facet | DE-384 DE-703 |
| physical | XIX, 496 S. Ill., graph. Darst. |
| publishDate | 2006 |
| publishDateSearch | 2006 |
| publishDateSort | 2006 |
| publisher | FT Prentice Hall |
| record_format | marc |
| series2 | Pearson education |
| spelling | Johnston, Robert 1953- Verfasser (DE-588)140388575 aut Service operations management improving service delivery Robert Johnston and Graham Clark 2. ed., [Nachdr.] Harlow ; Munich [u.a.] FT Prentice Hall 2006 XIX, 496 S. Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier Pearson education Service industries Management Dienstleistung (DE-588)4012178-1 gnd rswk-swf Management (DE-588)4037278-9 gnd rswk-swf (DE-588)4123623-3 Lehrbuch gnd-content Dienstleistung (DE-588)4012178-1 s Management (DE-588)4037278-9 s DE-604 Clark, Graham Verfasser aut |
| spellingShingle | Johnston, Robert 1953- Clark, Graham Service operations management improving service delivery Service industries Management Dienstleistung (DE-588)4012178-1 gnd Management (DE-588)4037278-9 gnd |
| subject_GND | (DE-588)4012178-1 (DE-588)4037278-9 (DE-588)4123623-3 |
| title | Service operations management improving service delivery |
| title_auth | Service operations management improving service delivery |
| title_exact_search | Service operations management improving service delivery |
| title_exact_search_txtP | Service operations management improving service delivery |
| title_full | Service operations management improving service delivery Robert Johnston and Graham Clark |
| title_fullStr | Service operations management improving service delivery Robert Johnston and Graham Clark |
| title_full_unstemmed | Service operations management improving service delivery Robert Johnston and Graham Clark |
| title_short | Service operations management |
| title_sort | service operations management improving service delivery |
| title_sub | improving service delivery |
| topic | Service industries Management Dienstleistung (DE-588)4012178-1 gnd Management (DE-588)4037278-9 gnd |
| topic_facet | Service industries Management Dienstleistung Management Lehrbuch |
| work_keys_str_mv | AT johnstonrobert serviceoperationsmanagementimprovingservicedelivery AT clarkgraham serviceoperationsmanagementimprovingservicedelivery |