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PMP: project management professional ; study guide

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Bibliographische Detailangaben
1. Verfasser:	Phillips, Joseph (VerfasserIn)
Format:	Buch
Sprache:	English
Veröffentlicht:	New York [u.a.] McGraw-Hill 2006
Ausgabe:	2. ed.
Schlagworte:	projektno vodenje - vaje Projektmanagement
Online-Zugang:	Inhaltsverzeichnis
Beschreibung:	XXIX, 591 S. graph. Darst. 1 CD-ROM (12 cm)
ISBN:	0072262907

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MARC


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Datensatz im Suchindex

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adam_text	Parti Project Initiation 1 Introducing Project Management 3 2 Examining the Project Life Cycle and the Organization 39 3 Adapting the Project Management Processes 81 Part II PMP Exam Essentials 4 Implementing Project Integration Management 123 5 Managing the Project Scope 173 6 Introducing Project Time Management 209 7 Introducing Project Cost Management 265 8 Introducing Project Quality Management 305 9 Introducing Project Human Resource Management 343 10 Introducing Project Communications Management 385 11 Introducing Project Risk Management 415 12 Introducing Project Procurement Management 467 13 The PMP Code of Professional Conduct 505 A About the CD 525 B Critical Exam Information 529 Glossary 543 Index 569 ix About the Contributors vii Acknowledgments xxv Introduction xxvii Parti Project Initiation I Introducing Project Management 3 The PMBOK, this Book, and the PMP Exam 4 All About the PMBOK 4 All About this Book 5 All About the PMP Exam 6 Defining What a Project Is—and Is Not 9 Projects Are Temporary 9 Projects Create Unique Products, Services, or Results 10 Progressive Elaboration 11 Projects vs. Operations 11 Projects and Strategic Planning 14 Defining Project Management 16 Project Management Application Areas 17 Management by Projects 18 Understanding the Project Environment 19 Relying on General Management Skills 20 Relying on Interpersonal Skills 20 Examining Related Areas of Project Management 21 Program Management 21 Subproject Implementation 23 Working with a Project Management Office 24 / Two Minute Drill 26 Q A Self Test 28 Self Test Answers 34 xi 2 Examining the Project Life Cycle ^] and the Organization . 39 ! Revving Through Project Life Cycles 40 Working with Project Life Cycles 41 Project Phase Deliverables 46 Meeting the Project Stakeholders 48 Managing Stakeholder Expectations 52 Identifying Organizational Models and Attributes 53 Considering Organizational Systems 54 Considering Organizational Culture 55 Completing Projects in Different Organizational Structures 56 The Project Management Office 60 Defining Key General Management Skills 61 Managing Social, Economical, and Environmental Project Influences 65 Dealing with Standards and Regulations 66 Considering International Influences 67 Cultural Influences 67 / Two Minute Drill 69 Q A Self Test 72 Self Test Answers 77 3 Adapting the Project Management Processes 81 Learning the Project Processes 83 Identifying the Project Management Process Groups 84 Identifying the Initiating Process Group 86 Identifying the Planning Process Group 89 Executing Processes 96 Monitoring and Controlling the Project 99 Closing the Project 103 How Process Groups Interact 104 Customizing Process Interactions 105 Plotting the Processes 105 / Two Minute Drill 109 Q A Self Test Ill Self Test Answers 116 Part II PMP Exam Essentials 4 Implementing Project Integration Management .... 123 Developing the Project Charter 125 Creating the Project Charter 126 Examining Benefit Measurement Methods 130 Examining Constrained Optimization Methods 134 Developing the Preliminary Project Scope Statement 137 Developing the Project Plan 138 Understanding the Project Plan s Purpose 139 Preparing to Develop the Project Plan 139 Applying Tools and Techniques for Project Plan Development 140 Examining the Typical Project Plan 142 Executing the Project Plan 145 Implementing Tools and Techniques for Project Execution 147 Examining the Outputs of Project Plan Execution 148 Monitoring and Controlling the Project Work 150 Using Monitoring and Controlling Tools and Techniques ... 150 Examining the Results of Project Work 151 Reacting to Change 152 Implementing Tools and Techniques for Integrated Change Control 153 Closing the Project 157 Preparing to Close the Project 157 Completing Administrative Closure 158 Completing Contract Closure 158 Q A SelfTest 163 Self Test Answers 168 5 Managing the Project Scope 173 Defining Project Scope Management 174 Project Scope vs. Product Scope 175 Planning the Project Scope 176 Using Scope Planning Tools and Techniques 176 Creating the Scope Management Plan 177 Creating the Scope Definition 178 Examining the Inputs to Scope Definition 178 Using Product Analysis 179 Finding Alternatives 180 Performing Stakeholder Analysis 180 Examining the Scope Statement 180 Creating the Work Breakdown Structure 183 Using a Work Breakdown Structure Template 185 Decomposing the Project Deliverables 185 Updating the Scope Statement 187 Verifying the Project Scope 187 Examining the Inputs to Scope Verification 188 Inspecting the Project Work 189 Formally Accepting the Project Deliverables 189 Protecting the Scope from Change 190 Examining the Inputs to Scope Change Control 190 Implementing a Change Control System 192 / Two Minute Drill 196 Q A Self Test 198 Self Test Answers 204 6 Introducing Project Time Management 209 Defining the Project Activities 210 Getting to Work: Defining the Activities 211 Decomposing the Project Work Packages 212 Relying on Templates 213 Using Rolling Wave Planning 213 Using Planning Components 213 Compiling the Activity List 214 Organizing the Supporting Detail 215 Updating the Work Breakdown Structure 215 Mapping the Activities 216 Considering the Inputs to Activity Sequencing 216 Creating Network Diagrams 217 Using the Precedence Diagramming Method 218 Using the Arrow Diagramming Method 220 Utilizing Network Templates 220 Determining the Activity Dependencies 220 Considering Leads and Lags 221 Examining the Sequencing Outputs 222 Using a Project Network Diagram 222 Considering the Resource Requirements 223 Considering the Resource Pool Availability 223 Considering the Calendars 224 Updating the Activity Lists 225 Estimating Activity Durations 226 Considering the Activity Duration Estimates Inputs 226 Applying Expert Judgment 228 Creating an Analogy 228 Applying Parametric Estimates 229 Creating a Three Point Estimate 230 Factoring in Reserve Time 231 Evaluating the Estimates 232 Developing the Project Schedule 232 Revisiting the Project Network Diagram 233 Relying on Activity Duration Estimates 234 Evaluating the Project Constraints 234 Reevaluating the Assumptions 236 Evaluating the Risk Management Plan 236 Examining the Activity Attributes 236 Creating the Project Schedule 237 Applying Mathematical Analysis 237 Calculating Float in a PND 238 Encountering Scheduling on the PMP Exam 241 Applying Duration Compression 241 Using a Project Simulation 243 Using Resource Leveling Heuristics 243 Using the Critical Chain Method 245 Using a Project Management Software 245 Relying on a Project Coding Structure 245 Considering the Outputs of Schedule Development 246 Examining the Project Schedule 247 Utilizing the Schedule Management Plan 247 Updating the Resource Requirements 248 Controlling the Project Schedule 248 Managing the Inputs to Schedule Control 248 Applying a Schedule Control System 249 Measuring Project Performance 249 Examining the Schedule Variance 249 Updating the Project Schedule 249 Applying Corrective Action 250 Writing the Lessons Learned 250 / Two Minute Drill 253 Q A Self Test 255 Self Test Answers 261 7 Introducing Project Cost Management 265 Cost Estimating 266 Considering the Cost Estimating Inputs 267 Estimating Project Costs 270 Using Analogous Estimating 271 Determining the Cost of the Resources 271 Using Bottom Up Estimating 271 Using Parametric Estimating 272 Using Computer Software 273 Analyzing Vendor Bids 273 Creating a Reserve Analysis 273 Analyzing Cost Estimating Results 274 Refining the Cost Estimates 275 Considering the Supporting Detail 275 Developing the Cost Management Plan 276 Completing Cost Budgeting 276 Developing the Project Budget 276 Creating the Cost Baseline 277 Implementing Cost Control 278 Considering Cost Control Inputs 279 Creating a Cost Change Control System 279 Measuring Project Performance 280 Finding the Variances 281 Calculating the Cost Performance Index 282 Finding the Schedule Performance Index 283 Completing the Estimate to Complete 283 Preparing for the Estimate at Completion 285 Finding the Variance at Completion 286 The Five EVM FormulaRules 286 Additional Planning 286 Using Computers 287 Considering the Cost Control Results 287 Revising the Cost Estimates 288 Updating the Budget 288 Applying Corrective Actions 288 Updating Lessons Learned 289 • Two Minute Drill 292 Q A Self Test 294 Self Test Answers 300 8 Introducing Project Quality Management 305 The Big Quality Picture 306 Accepting the Quality Management Approach 307 Quality vs. Grade 307 Implementing Quality Project Management 308 Preparing for Quality 309 Determining the Quality Policy 309 Reviewing the Project Scope Statement 310 Reviewing the Standards and Regulations 310 Planning for Quality 310 Using a Benefit/Cost Analysis 311 Applying Benchmarking Practices 312 Design of Experiments 313 Considering the Cost of Quality 313 Creating the Quality Management Plan 314 Identifying the Operational Definitions 314 Applying Checklists 315 Creating the Process Improvement Plan 315 Creating Quality Assurance 316 Preparing for Quality Assurance 316 Applying Quality Assurance 317 Completing a Quality Audit 317 Improving the Project 317 Implementing Quality Control 318 Preparing for Quality Control 319 Inspecting Results 319 Creating a Flow Chart 320 Creating a Control Chart 321 Creating Pareto Diagrams 324 Creating a Histogram 324 Creating a Run Chart 324 Creating a Scatter Diagram 325 Completing a Statistical Sampling 325 Revisiting Flowcharting 325 Applying Trend Analysis 326 The Results of Quality Control 326 / Two Minute Drill 330 Q A Self Test 333 Self Test Answers 339 9 Introducing Project Human Resource Management 343 Preparing for Human Resource Planning 345 Identifying the Project Interfaces 346 Identifying the Staffing Requirements 346 Identifying the Project Constraints 347 Completing Organizational Planning 348 Relying on Templates 348 Applying Human Resource Practices 349 Relating to Organizational Theories 349 Completing Stakeholder Analysis 352 Charting the Project Resources 352 Examining Organizational Planning Results 353 Creating the Role and Responsibility Assignments 353 Creating an Organizational Chart 354 Creating a Staffing Management Plan 355 Documenting the Supporting Detail 356 Managing Staff Acquisitions 357 Referring to the Staffing Management Plan 357 Examining the Staffing Pool 357 Recruiting Project Team Members 358 Acquiring the Needed Staff 358 Working with Preassigned Staff 358 Negotiating for Resources 359 Acquiring Staff 359 Working with Virtual Teams 360 Assembling the Project Team 360 Developing the Project Team 361 Preparing to Develop the Project Team 361 Leading Project Team Development 362 Creating Team Building Activities 362 Relying on General Management Skills 363 Rewarding the Project Team 363 Dealing with Team Locales 364 Training the Project Team 364 Examining the Results of Team Development 364 Managing the Project Team 365 Communicating with the Project Team 366 Completing Project Performance Appraisals 366 Dealing with Team Disagreements 366 / Two Minute Drill 373 Q A Self Test 375 Self Test Answers 381 10 Introducing Project Communications Management 385 Communications Planning 386 Leveraging Project Inputs 387 Evaluating the Project Constraints and Assumptions 388 Identifying Communication Requirements 388 Exploring Communication Technologies 389 Creating the Communications Plan 390 Preparing for Information Distribution 391 Examining Communication Skills 392 Creating Successful Communications 393 Creating Information Retrieval Systems 394 Creating Lessons Learned 394 Distributing Information 395 Examining the Results of Information Distribution 395 Reporting Project Performance 396 Reviewing Project Performance 397 Analyzing Project Variances 397 Completing Trend Analysis 398 Examining the Results of Performance Reporting 398 Managing Project Stakeholders 400 Communicating with Stakeholders 400 / Two Minute Drill 403 Q A Self Test 405 Self Test Answers 410 11 Introducing Project Risk Management 415 Planning for Risk Management 417 Examining Stakeholder Tolerance 417 Relying on Risk Management Policies 418 Creating the Risk Management Plan 418 Examining the Risk Management Plan 419 Creating Risk Categories 421 Using a Risk Management Plan Template 422 Identifying Risks 423 Preparing for Risk Identification 423 Relying on Project Planning 423 Identifying the Project Risks 424 Reviewing Project Documents 424 Testing the Assumptions 425 Brainstorming the Project 425 Using the Delphi Technique 425 Identifying Risks Through Interviews 426 Analyzing SWOT 426 Examining the Assumptions 427 Utilizing Diagramming Techniques 427 Creating a Risk Register 428 Using Qualitative Risk Analysis 429 Preparing for Qualitative Risk Analysis 429 Completing Qualitative Analysis 431 Applying Probability and Impact 431 Creating a Probability Impact Matrix 431 Relying on Data Precision 433 Examining the Results of Qualitative Risk Analysis 434 Preparing for Quantitative Risk Analysis 435 Considering the Inputs for Quantitative Analysis 436 Interviewing Stakeholders and Experts 436 Applying Sensitivity Analysis 437 Finding the Expected Monetary Value 437 Using a Decision Tree 438 Using a Project Simulation 439 Examining the Results of Quantitative Risk Analysis 439 Planning for Risk Response 440 Preparing for Risk Response 440 Creating Risk Responses 441 Avoiding the Negative Risk and Threats 441 Transferring the Negative Risk 442 Mitigating the Negative Risk 443 Managing the Positive Risk and Opportunities 444 Accepting the Risks 445 Examining the Results of Risk Response Planning 446 Working with Residual Risks 446 Accounting for Secondary Risks 446 Creating Contracts for Risk Response 447 Justifying Risk Reduction 447 Updating the Project Plan 448 Implementing Risk Monitoring and Control 448 Preparing for Risk Monitoring and Control 449 Completing Risk Monitoring and Control 450 Completing Risk Response Audits 450 Completing Periodic Risk Reviews 450 Using Earned Value Analysis 450 Measuring Technical Performance 451 Completing Additional Risk Planning 451 Examining the Results of Risk Monitoring and Control 451 / Two Minute Drill 454 Q A Self Test 457 Self Test Answers 463 12 Introducing Project Procurement Management .... 467 Planning for Purchases 468 Evaluating the Market Conditions 469 Referring to the Scope Statement 469 Referring to the Work Breakdown Structure 470 Relying on the Project Management Plan 470 Completing Procurement Planning 470 Determining to Make or Buy 471 : Using Expert Judgment 472 Determining the Contract Type 472 Summary of Contract Types 475 Examining the Results of Procurement Planning 476 The Procurement Management Plan 476 Using the Statement of Work 476 Preparing for the Contracting 477 Organizing Contracting Materials 477 Examining the Results of Contracting Planning 478 Creating the Procurement Documents 478 Creating Evaluation Criteria 479 Updating the Contract Statement of Work 479 Preparing for Contracting 480 Completing Contracting 480 Examining the Results of Contracting 481 Selecting the Seller 481 Preparing for Source Selection 482 Completing the Seller Selection Process 482 Examining the Results of Seller Selection 484 Performing Contract Administration 485 Preparing for Contract Administration 485 Completing Contract Administration 488 Reviewing the Results of Contract Administration 489 Performing Contract Closure 490 Reviewing Contract Documentation 490 Auditing the Procurement Process 490 Completing Contract Closeout 491 / Two Minute Drill 493 Q A Self Test 495 Self Test Answers 500 13 The PMP Code of Professional Conduct 505 Responsibilities to the Profession 506 Complying with Rules and Policies 507 Applying Honesty to the Profession 507 Advancing the Profession 507 Responsibilities to the Customer and to the Public 509 Enforcing Project Management Truth and Honesty 509 Eliminating Inappropriate Actions 509 / Two Minute Drill 511 Q A Self Test 512 Self Test Answers 519 A About the CD 525 System Requirements 526 Installing and Running MasterExam 526 MasterExam 526 Electronic Book 527 Help 527 Removing Installation(s) 527 Technical Support 528 LearnKey Technical Support 528 B Critical Exam Information 529 Exam Test Passing Tips 530 Days Before the Exam 530 Practice the Testing Process 530 Testing Tips 531 Answer Every Question—Once 532 Use the Process of Elimination 532 Everything You Must Know 533 The 44 Project Management Processes 533 Magic PMP Formulas 533 Earned Value Management Formulas 535 Quick PMP Facts 535 Glossary 543 Index 569
adam_txt	Parti Project Initiation 1 Introducing Project Management 3 2 Examining the Project Life Cycle and the Organization 39 3 Adapting the Project Management Processes 81 Part II PMP Exam Essentials 4 Implementing Project Integration Management 123 5 Managing the Project Scope 173 6 Introducing Project Time Management 209 7 Introducing Project Cost Management 265 8 Introducing Project Quality Management 305 9 Introducing Project Human Resource Management 343 10 Introducing Project Communications Management 385 11 Introducing Project Risk Management 415 12 Introducing Project Procurement Management 467 13 The PMP Code of Professional Conduct 505 A About the CD 525 B Critical Exam Information 529 Glossary 543 Index 569 ix About the Contributors vii Acknowledgments xxv Introduction xxvii Parti Project Initiation I Introducing Project Management 3 The PMBOK, this Book, and the PMP Exam 4 All About the PMBOK 4 All About this Book 5 All About the PMP Exam 6 Defining What a Project Is—and Is Not 9 Projects Are Temporary 9 Projects Create Unique Products, Services, or Results 10 Progressive Elaboration 11 Projects vs. Operations 11 Projects and Strategic Planning 14 Defining Project Management 16 Project Management Application Areas 17 Management by Projects 18 Understanding the Project Environment 19 Relying on General Management Skills 20 Relying on Interpersonal Skills 20 Examining Related Areas of Project Management 21 Program Management 21 Subproject Implementation 23 Working with a Project Management Office 24 / Two Minute Drill 26 Q A Self Test 28 Self Test Answers 34 xi 2 Examining the Project Life Cycle ^] and the Organization . 39 '! Revving Through Project Life Cycles 40 Working with Project Life Cycles 41 Project Phase Deliverables 46 Meeting the Project Stakeholders 48 Managing Stakeholder Expectations 52 Identifying Organizational Models and Attributes 53 Considering Organizational Systems 54 Considering Organizational Culture 55 Completing Projects in Different Organizational Structures 56 The Project Management Office 60 Defining Key General Management Skills 61 Managing Social, Economical, and Environmental Project Influences 65 Dealing with Standards and Regulations 66 Considering International Influences 67 Cultural Influences 67 / Two Minute Drill 69 Q A Self Test 72 Self Test Answers 77 3 Adapting the Project Management Processes 81 Learning the Project Processes 83 Identifying the Project Management Process Groups 84 Identifying the Initiating Process Group 86 Identifying the Planning Process Group 89 Executing Processes 96 Monitoring and Controlling the Project 99 Closing the Project 103 How Process Groups Interact 104 Customizing Process Interactions 105 Plotting the Processes 105 / Two Minute Drill 109 Q A Self Test Ill Self Test Answers 116 Part II PMP Exam Essentials 4 Implementing Project Integration Management . 123 Developing the Project Charter 125 Creating the Project Charter 126 Examining Benefit Measurement Methods 130 Examining Constrained Optimization Methods 134 Developing the Preliminary Project Scope Statement 137 Developing the Project Plan 138 Understanding the Project Plan's Purpose 139 Preparing to Develop the Project Plan 139 Applying Tools and Techniques for Project Plan Development 140 Examining the Typical Project Plan 142 Executing the Project Plan 145 Implementing Tools and Techniques for Project Execution 147 Examining the Outputs of Project Plan Execution 148 Monitoring and Controlling the Project Work 150 Using Monitoring and Controlling Tools and Techniques . 150 Examining the Results of Project Work 151 Reacting to Change 152 Implementing Tools and Techniques for Integrated Change Control 153 Closing the Project 157 Preparing to Close the Project 157 Completing Administrative Closure 158 Completing Contract Closure 158 Q A SelfTest 163 Self Test Answers 168 5 Managing the Project Scope 173 Defining Project Scope Management 174 Project Scope vs. Product Scope 175 Planning the Project Scope 176 Using Scope Planning Tools and Techniques 176 Creating the Scope Management Plan 177 Creating the Scope Definition 178 Examining the Inputs to Scope Definition 178 Using Product Analysis 179 Finding Alternatives 180 Performing Stakeholder Analysis 180 Examining the Scope Statement 180 Creating the Work Breakdown Structure 183 Using a Work Breakdown Structure Template 185 Decomposing the Project Deliverables 185 Updating the Scope Statement 187 Verifying the Project Scope 187 Examining the Inputs to Scope Verification 188 Inspecting the Project Work 189 Formally Accepting the Project Deliverables 189 Protecting the Scope from Change 190 Examining the Inputs to Scope Change Control 190 Implementing a Change Control System 192 / Two Minute Drill 196 Q A Self Test 198 Self Test Answers 204 6 Introducing Project Time Management 209 Defining the Project Activities 210 Getting to Work: Defining the Activities 211 Decomposing the Project Work Packages 212 Relying on Templates 213 Using Rolling Wave Planning 213 Using Planning Components 213 Compiling the Activity List 214 Organizing the Supporting Detail 215 Updating the Work Breakdown Structure 215 Mapping the Activities 216 Considering the Inputs to Activity Sequencing 216 Creating Network Diagrams 217 Using the Precedence Diagramming Method 218 Using the Arrow Diagramming Method 220 Utilizing Network Templates 220 Determining the Activity Dependencies 220 Considering Leads and Lags 221 Examining the Sequencing Outputs 222 Using a Project Network Diagram 222 Considering the Resource Requirements 223 Considering the Resource Pool Availability 223 Considering the Calendars 224 Updating the Activity Lists 225 Estimating Activity Durations 226 Considering the Activity Duration Estimates Inputs 226 Applying Expert Judgment 228 Creating an Analogy 228 Applying Parametric Estimates 229 Creating a Three Point Estimate 230 Factoring in Reserve Time 231 Evaluating the Estimates 232 Developing the Project Schedule 232 Revisiting the Project Network Diagram 233 Relying on Activity Duration Estimates 234 Evaluating the Project Constraints 234 Reevaluating the Assumptions 236 Evaluating the Risk Management Plan 236 Examining the Activity Attributes 236 Creating the Project Schedule 237 Applying Mathematical Analysis 237 Calculating Float in a PND 238 Encountering Scheduling on the PMP Exam 241 Applying Duration Compression 241 Using a Project Simulation 243 Using Resource Leveling Heuristics 243 Using the Critical Chain Method 245 Using a Project Management Software 245 Relying on a Project Coding Structure 245 Considering the Outputs of Schedule Development 246 Examining the Project Schedule 247 Utilizing the Schedule Management Plan 247 Updating the Resource Requirements 248 Controlling the Project Schedule 248 Managing the Inputs to Schedule Control 248 Applying a Schedule Control System 249 Measuring Project Performance 249 Examining the Schedule Variance 249 Updating the Project Schedule 249 Applying Corrective Action 250 Writing the Lessons Learned 250 / Two Minute Drill 253 Q A Self Test 255 Self Test Answers 261 7 Introducing Project Cost Management 265 Cost Estimating 266 Considering the Cost Estimating Inputs 267 Estimating Project Costs 270 Using Analogous Estimating 271 Determining the Cost of the Resources 271 Using Bottom Up Estimating 271 Using Parametric Estimating 272 Using Computer Software 273 Analyzing Vendor Bids 273 Creating a Reserve Analysis 273 Analyzing Cost Estimating Results 274 Refining the Cost Estimates 275 Considering the Supporting Detail 275 Developing the Cost Management Plan 276 Completing Cost Budgeting 276 Developing the Project Budget 276 Creating the Cost Baseline 277 Implementing Cost Control 278 Considering Cost Control Inputs 279 Creating a Cost Change Control System 279 Measuring Project Performance 280 Finding the Variances 281 Calculating the Cost Performance Index 282 Finding the Schedule Performance Index 283 Completing the Estimate to Complete 283 Preparing for the Estimate at Completion 285 Finding the Variance at Completion 286 The Five EVM FormulaRules 286 Additional Planning 286 Using Computers 287 Considering the Cost Control Results 287 Revising the Cost Estimates 288 Updating the Budget 288 Applying Corrective Actions 288 Updating Lessons Learned 289 • Two Minute Drill 292 Q A Self Test 294 Self Test Answers 300 8 Introducing Project Quality Management 305 The Big Quality Picture 306 Accepting the Quality Management Approach 307 Quality vs. Grade 307 Implementing Quality Project Management 308 Preparing for Quality 309 Determining the Quality Policy 309 Reviewing the Project Scope Statement 310 Reviewing the Standards and Regulations 310 Planning for Quality 310 Using a Benefit/Cost Analysis 311 Applying Benchmarking Practices 312 Design of Experiments 313 Considering the Cost of Quality 313 Creating the Quality Management Plan 314 Identifying the Operational Definitions 314 Applying Checklists 315 Creating the Process Improvement Plan 315 Creating Quality Assurance 316 Preparing for Quality Assurance 316 Applying Quality Assurance 317 Completing a Quality Audit 317 Improving the Project 317 Implementing Quality Control 318 Preparing for Quality Control 319 Inspecting Results 319 Creating a Flow Chart 320 Creating a Control Chart 321 Creating Pareto Diagrams 324 Creating a Histogram 324 Creating a Run Chart 324 Creating a Scatter Diagram 325 Completing a Statistical Sampling 325 Revisiting Flowcharting 325 Applying Trend Analysis 326 The Results of Quality Control 326 / Two Minute Drill 330 Q A Self Test 333 Self Test Answers 339 9 Introducing Project Human Resource Management 343 Preparing for Human Resource Planning 345 Identifying the Project Interfaces 346 Identifying the Staffing Requirements 346 Identifying the Project Constraints 347 Completing Organizational Planning 348 Relying on Templates 348 Applying Human Resource Practices 349 Relating to Organizational Theories 349 Completing Stakeholder Analysis 352 Charting the Project Resources 352 Examining Organizational Planning Results 353 Creating the Role and Responsibility Assignments 353 Creating an Organizational Chart 354 Creating a Staffing Management Plan 355 Documenting the Supporting Detail 356 Managing Staff Acquisitions 357 Referring to the Staffing Management Plan 357 Examining the Staffing Pool 357 Recruiting Project Team Members 358 Acquiring the Needed Staff 358 Working with Preassigned Staff 358 Negotiating for Resources 359 Acquiring Staff 359 Working with Virtual Teams 360 Assembling the Project Team 360 Developing the Project Team 361 Preparing to Develop the Project Team 361 Leading Project Team Development 362 Creating Team Building Activities 362 Relying on General Management Skills 363 Rewarding the Project Team 363 Dealing with Team Locales 364 Training the Project Team 364 Examining the Results of Team Development 364 Managing the Project Team 365 Communicating with the Project Team 366 Completing Project Performance Appraisals 366 Dealing with Team Disagreements 366 / Two Minute Drill 373 Q A Self Test 375 Self Test Answers 381 10 Introducing Project Communications Management 385 Communications Planning 386 Leveraging Project Inputs 387 Evaluating the Project Constraints and Assumptions 388 Identifying Communication Requirements 388 Exploring Communication Technologies 389 Creating the Communications Plan 390 Preparing for Information Distribution 391 Examining Communication Skills 392 Creating Successful Communications 393 Creating Information Retrieval Systems 394 Creating Lessons Learned 394 Distributing Information 395 Examining the Results of Information Distribution 395 Reporting Project Performance 396 Reviewing Project Performance 397 Analyzing Project Variances 397 Completing Trend Analysis 398 Examining the Results of Performance Reporting 398 Managing Project Stakeholders 400 Communicating with Stakeholders 400 / Two Minute Drill 403 Q A Self Test 405 Self Test Answers 410 11 Introducing Project Risk Management 415 Planning for Risk Management 417 Examining Stakeholder Tolerance 417 Relying on Risk Management Policies 418 Creating the Risk Management Plan 418 Examining the Risk Management Plan 419 Creating Risk Categories 421 Using a Risk Management Plan Template 422 Identifying Risks 423 Preparing for Risk Identification 423 Relying on Project Planning 423 Identifying the Project Risks 424 Reviewing Project Documents 424 Testing the Assumptions 425 Brainstorming the Project 425 Using the Delphi Technique 425 Identifying Risks Through Interviews 426 Analyzing SWOT 426 Examining the Assumptions 427 Utilizing Diagramming Techniques 427 Creating a Risk Register 428 Using Qualitative Risk Analysis 429 Preparing for Qualitative Risk Analysis 429 Completing Qualitative Analysis 431 Applying Probability and Impact 431 Creating a Probability Impact Matrix 431 Relying on Data Precision 433 Examining the Results of Qualitative Risk Analysis 434 Preparing for Quantitative Risk Analysis 435 Considering the Inputs for Quantitative Analysis 436 Interviewing Stakeholders and Experts 436 Applying Sensitivity Analysis 437 Finding the Expected Monetary Value 437 Using a Decision Tree 438 Using a Project Simulation 439 Examining the Results of Quantitative Risk Analysis 439 Planning for Risk Response 440 Preparing for Risk Response 440 Creating Risk Responses 441 Avoiding the Negative Risk and Threats 441 Transferring the Negative Risk 442 Mitigating the Negative Risk 443 Managing the Positive Risk and Opportunities 444 Accepting the Risks 445 Examining the Results of Risk Response Planning 446 Working with Residual Risks 446 Accounting for Secondary Risks 446 Creating Contracts for Risk Response 447 Justifying Risk Reduction 447 Updating the Project Plan 448 Implementing Risk Monitoring and Control 448 Preparing for Risk Monitoring and Control 449 Completing Risk Monitoring and Control 450 Completing Risk Response Audits 450 Completing Periodic Risk Reviews 450 Using Earned Value Analysis 450 Measuring Technical Performance 451 Completing Additional Risk Planning 451 Examining the Results of Risk Monitoring and Control 451 / Two Minute Drill 454 Q A Self Test 457 Self Test Answers 463 12 Introducing Project Procurement Management . 467 Planning for Purchases 468 Evaluating the Market Conditions 469 Referring to the Scope Statement 469 Referring to the Work Breakdown Structure 470 Relying on the Project Management Plan 470 Completing Procurement Planning 470 \ Determining to Make or Buy 471 : Using Expert Judgment 472 Determining the Contract Type 472 Summary of Contract Types 475 Examining the Results of Procurement Planning 476 The Procurement Management Plan 476 Using the Statement of Work 476 Preparing for the Contracting 477 Organizing Contracting Materials 477 Examining the Results of Contracting Planning 478 Creating the Procurement Documents 478 Creating Evaluation Criteria 479 Updating the Contract Statement of Work 479 Preparing for Contracting 480 Completing Contracting 480 Examining the Results of Contracting 481 Selecting the Seller 481 Preparing for Source Selection 482 Completing the Seller Selection Process 482 Examining the Results of Seller Selection 484 Performing Contract Administration 485 Preparing for Contract Administration 485 Completing Contract Administration 488 Reviewing the Results of Contract Administration 489 Performing Contract Closure 490 Reviewing Contract Documentation 490 Auditing the Procurement Process 490 Completing Contract Closeout 491 / Two Minute Drill 493 Q A Self Test 495 Self Test Answers 500 13 The PMP Code of Professional Conduct 505 Responsibilities to the Profession 506 Complying with Rules and Policies 507 Applying Honesty to the Profession 507 Advancing the Profession 507 Responsibilities to the Customer and to the Public 509 Enforcing Project Management Truth and Honesty 509 Eliminating Inappropriate Actions 509 / Two Minute Drill 511 Q A Self Test 512 Self Test Answers 519 A About the CD 525 System Requirements 526 Installing and Running MasterExam 526 MasterExam 526 Electronic Book 527 Help 527 Removing Installation(s) 527 Technical Support 528 LearnKey Technical Support 528 B Critical Exam Information 529 Exam Test Passing Tips 530 Days Before the Exam 530 Practice the Testing Process 530 Testing Tips 531 Answer Every Question—Once 532 Use the Process of Elimination 532 Everything You Must Know 533 The 44 Project Management Processes 533 Magic PMP Formulas 533 Earned Value Management Formulas 535 Quick PMP Facts 535 Glossary 543 Index 569
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spelling	Phillips, Joseph Verfasser (DE-588)123154979 aut PMP project management professional ; study guide Joseph Phillips Project management professional 2. ed. New York [u.a.] McGraw-Hill 2006 XXIX, 591 S. graph. Darst. 1 CD-ROM (12 cm) txt rdacontent n rdamedia nc rdacarrier projektno vodenje - vaje Projektmanagement (DE-588)4047441-0 gnd rswk-swf Projektmanagement (DE-588)4047441-0 s DE-604 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=014851990&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis
spellingShingle	Phillips, Joseph PMP project management professional ; study guide projektno vodenje - vaje Projektmanagement (DE-588)4047441-0 gnd
subject_GND	(DE-588)4047441-0
title	PMP project management professional ; study guide
title_alt	Project management professional
title_auth	PMP project management professional ; study guide
title_exact_search	PMP project management professional ; study guide
title_exact_search_txtP	PMP project management professional ; study guide
title_full	PMP project management professional ; study guide Joseph Phillips
title_fullStr	PMP project management professional ; study guide Joseph Phillips
title_full_unstemmed	PMP project management professional ; study guide Joseph Phillips
title_short	PMP
title_sort	pmp project management professional study guide
title_sub	project management professional ; study guide
topic	projektno vodenje - vaje Projektmanagement (DE-588)4047441-0 gnd
topic_facet	projektno vodenje - vaje Projektmanagement
url	http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=014851990&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
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