Information systems strategic management: an integrated approach
Gespeichert in:
1. Verfasser: | |
---|---|
Format: | Buch |
Sprache: | English |
Veröffentlicht: |
London [u.a.]
Routledge
2007
|
Ausgabe: | 2. ed. |
Schlagworte: | |
Online-Zugang: | Publisher description Inhaltsverzeichnis |
Beschreibung: | Includes bibliographical references and index |
Beschreibung: | XXI, 196 S. graph. Darst. |
ISBN: | 9780415381871 0415381878 9780415381864 041538186X |
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adam_text | Contents
List of figures xii
List of tables xiv
Preface xv
Acknowledgements xix
List of abbreviations xx
Part One Strategic management and information systems 1
Chapter summary 2
1 Information systems strategic management: an integrated approach 3
Introduction 3
Why do information systems matter? 5
Information systems as a domain 5
From technology based to human centred approaches 6
Combining technology based and human centred approaches: mixed methods 12
Information systems as social systems 15
Conclusions 16
Summary 16
Review questions 17
Discussion questions 17
Case exercise 17
Further reading 18
References 19
2 Lessons from corporate strategy 20
Introduction 20
Corporate strategy: plans or patterns? 21
Strategy: the planning view 22
Strategy as patterns of activity 25
vii
CONTENTS
An integrated view of strategy 27
Strategic issues in different contexts 29
Conclusions 31
Summary 33
Review questions 33
Discussion questions 33
Case exercise 34
Further reading 34
References 35
3 Building the foundations for information systems strategy 36
Introduction 36
Social theory: the paradigm problem 37
Social systems theory, information systems and strategy 42
Information systems as hard or soft systems 43
Critical social theory 49
Critical systems thinking 50
Conclusions 55
Summary 56
Review questions 56
Discussion questions 56
Case exercise 57
Further reading 57
References 58
Part Two Key issues in the strategic management of information systems 61
Chapter summary 62
4 Information systems strategy and system failure 63
Introduction 63
Toward a classification of information systems failure 64
User involvement and information systems success 69
Action research: involving users in the strategic and operational process 72
Conclusions 74
Summary 75
Review questions 75
Discussion questions 75
Case exercise 76
Further reading 76
References 77
5 Information systems applications and portfolio management 79
Introduction 79
The alignment problem 80
H viii
CONTENTS
The process of strategic alignment in practice 83
Determining the current status of information systems and corporate planning
in the organization: the IS map 84
Strategic action 87
Conclusions 94
Summary 95
Review questions 95
Discussion questions 96
Case exercise 96
Further reading 97
References 97
6 Competitive advantage from information systems 98
Introduction 98
Porter s three generic strategies 99
Competitive advantage from information technology, information systems or
information? 100
The sustainability of competitive advantage from information 105
Planning for competitive advantage from information 106
Frameworks for the analysis of competitive advantage 106
Information as a strategic resource 109
Conclusions 110
Summary 110
Review questions 111
Discussion questions 111
Case exercise 112
Further reading 112
References 113
7 Structure, culture and change management in information systems 114
Introduction 114
Organizational structure and culture 114
Organizational structure 116
Organizational culture 117
Managing strategic change 119
Strategic change and information systems 122
Towards a framework for information systems change management 124
Conclusions 128
Summary 128
Review questions 128
Discussion questions 129
Case exercise 129
Further reading 130
References 131
ix B
CONTENTS
8 IS strategy and the internet 132
Introduction 132
The internet as a social system 133
Scoping web management: the critical assessment of system boundaries 134
Mixing methods 137
Discussion: future trends 138
Conclusions 140
Summary 142
Review questions 142
Discussion questions 142
Further reading 142
References 143
9 Strategic implications of information security 144
Introduction 144
Information security as a domain 144
From an operational to a strategic approach to information security 146
An evaluative model for information security 148
Implementation of an information security strategy 153
Conclusions 153
Summary 155
Review questions 156
Discussion questions 156
Case exercises 156
Further Reading 157
References 157
Part Three Information systems strategic management: lessons for the future 159
Chapter summary 160
10 Planning and formulating information systems strategy 161
Introduction 161
Information systems as a domain 162
Corporate strategy: plans or patterns 163
Strategic alignment 165
Competitive advantage 166
A reconceptualization: information systems strategic management 167
Conclusions 169
Summary 170
Review questions 170
Discussion questions 170
Case exercise 170
Further reading 171
References 171
If X
CONTENTS
11 The future of information systems strategic management: a technical
or social process? 172
Introduction 172
Information systems as social systems 173
Social systems 175
Critical systems 177
A critical approach to information systems: beyond Habermas 180
ISSM as critical systems practice 182
Conclusions 184
Summary 184
Review questions 185
Discussion questions 185
Case exercise 185
Further reading 186
References 187
Glossary 188
Index 191
xi •• .
Figures
1.1 Community information system: structure and interfaces 10
1.2 Four paradigms for the analysis of social theory 15
2.1 A planning framework for strategy 23
2.2 Planning framework for the University of Luton 24
2.3 Strategy as a pattern or plan 27
2.4 An integrated view of strategic approaches 28
2.5 A system of forces and forms in organizations 28
3.1 A categorization of approaches to IS 37
3.2 A framework for facilitating methodological choice in IS 44
3.3 Systems development life cycle 45
3.4 Soft systems methodology 47
3.5 Interactive planning 48
3.6 The social validity of hard, soft and critical approaches 51
3.7 A critical framework for information systems strategy 53
4.1 A descriptive model of user involvement 70
5.1 Extended strategic alignment model 81
5.2 A strategy execution perspective 85
5.3 A technology potential perspective 85
5.4 A competitive potential perspective 86
5.5 A service level perspective 87
5.6 The process of strategic alignment 88
5.7 Structure for corporate information 88
5.8 The value chain 90
5.9 The strategic grid 91
5.10 The technology life cycle 93
5.11 The technology implementation grid 93
6.1 The nature of information technology, information systems and information 100
6.2 The boundaries of the Nene College information system 102
6.3 The information intensity matrix 107
if xii
FIGURES
6.4 The five forces model 108
6.5 The value chain 109
7.1 A system of forces and forms in organizations 116
7.2 The components of organizational culture 118
7.3 Determining the organization s change position 124
7.4 Monitoring organizational effectiveness 125
7.5 A framework for IS change management 126
8.1 Social theory and the World Wide Web 134
8.2 Critique of the system boundary 135
9.1 The complexity of information security 147
9.2 Theoretical versus practical and social versus technical comparison grid 148
9.3 Evaluative model for information security practice 149
9.4 The evaluative model for ISP applied to BS7799 150
9.5 The evaluative model for ISP applied to a UK local authority 152
9.6 Revised framework for applying information security practice 155
10.1 Extended strategic alignment model 165
10.2 A framework for information systems strategic management 168
11.1 An information system: a technical or human activity system? 174
11.2 A categorization of approaches to IS 176
11.3 A critical framework for information systems strategic management 183
xiii #!
|
adam_txt |
Contents
List of figures xii
List of tables xiv
Preface xv
Acknowledgements xix
List of abbreviations xx
Part One Strategic management and information systems 1
Chapter summary 2
1 Information systems strategic management: an integrated approach 3
Introduction 3
Why do information systems matter? 5
Information systems as a domain 5
From technology based to human centred approaches 6
Combining technology based and human centred approaches: mixed methods 12
Information systems as social systems 15
Conclusions 16
Summary 16
Review questions 17
Discussion questions 17
Case exercise 17
Further reading 18
References 19
2 Lessons from corporate strategy 20
Introduction 20
Corporate strategy: plans or patterns? 21
Strategy: the planning view 22
Strategy as patterns of activity 25
vii
CONTENTS
An integrated view of strategy 27
Strategic issues in different contexts 29
Conclusions 31
Summary 33
Review questions 33
Discussion questions 33
Case exercise 34
Further reading 34
References 35
3 Building the foundations for information systems strategy 36
Introduction 36
Social theory: the paradigm problem 37
Social systems theory, information systems and strategy 42
Information systems as hard or soft systems 43
Critical social theory 49
Critical systems thinking 50
Conclusions 55
Summary 56
Review questions 56
Discussion questions 56
Case exercise 57
Further reading 57
References 58
Part Two Key issues in the strategic management of information systems 61
Chapter summary 62
4 Information systems strategy and system failure 63
Introduction 63
Toward a classification of information systems failure 64
User involvement and information systems success 69
Action research: involving users in the strategic and operational process 72
Conclusions 74
Summary 75
Review questions 75
Discussion questions 75
Case exercise 76
Further reading 76
References 77
5 Information systems applications and portfolio management 79
Introduction 79
The alignment problem 80
H viii
CONTENTS
The process of strategic alignment in practice 83
Determining the current status of information systems and corporate planning
in the organization: the IS map 84
Strategic action 87
Conclusions 94
Summary 95
Review questions 95
Discussion questions 96
Case exercise 96
Further reading 97
References 97
6 Competitive advantage from information systems 98
Introduction 98
Porter's three generic strategies 99
Competitive advantage from information technology, information systems or
information? 100
The sustainability of competitive advantage from information 105
Planning for competitive advantage from information 106
Frameworks for the analysis of competitive advantage 106
Information as a strategic resource 109
Conclusions 110
Summary 110
Review questions 111
Discussion questions 111
Case exercise 112
Further reading 112
References 113
7 Structure, culture and change management in information systems 114
Introduction 114
Organizational structure and culture 114
Organizational structure 116
Organizational culture 117
Managing strategic change 119
Strategic change and information systems 122
Towards a framework for information systems change management 124
Conclusions 128
Summary 128
Review questions 128
Discussion questions 129
Case exercise 129
Further reading 130
References 131
ix B
CONTENTS
8 IS strategy and the internet 132
Introduction 132
The internet as a social system 133
Scoping web management: the critical assessment of system boundaries 134
Mixing methods 137
Discussion: future trends 138
Conclusions 140
Summary 142
Review questions 142
Discussion questions 142
Further reading 142
References 143
9 Strategic implications of information security 144
Introduction 144
Information security as a domain 144
From an operational to a strategic approach to information security 146
An evaluative model for information security 148
Implementation of an information security strategy 153
Conclusions 153
Summary 155
Review questions 156
Discussion questions 156
Case exercises 156
Further Reading 157
References 157
Part Three Information systems strategic management: lessons for the future 159
Chapter summary 160
10 Planning and formulating information systems strategy 161
Introduction 161
Information systems as a domain 162
Corporate strategy: plans or patterns 163
Strategic alignment 165
Competitive advantage 166
A reconceptualization: information systems strategic management 167
Conclusions 169
Summary 170
Review questions 170
Discussion questions 170
Case exercise 170
Further reading 171
References 171
If X
CONTENTS
11 The future of information systems strategic management: a technical
or social process? 172
Introduction 172
Information systems as social systems 173
Social systems 175
Critical systems 177
A critical approach to information systems: beyond Habermas 180
ISSM as critical systems practice 182
Conclusions 184
Summary 184
Review questions 185
Discussion questions 185
Case exercise 185
Further reading 186
References 187
Glossary 188
Index 191
xi ••'.
Figures
1.1 Community information system: structure and interfaces 10
1.2 Four paradigms for the analysis of social theory 15
2.1 A planning framework for strategy 23
2.2 Planning framework for the University of Luton 24
2.3 Strategy as a pattern or plan 27
2.4 An integrated view of strategic approaches 28
2.5 A system of forces and forms in organizations 28
3.1 A categorization of approaches to IS 37
3.2 A framework for facilitating methodological choice in IS 44
3.3 Systems development life cycle 45
3.4 Soft systems methodology 47
3.5 Interactive planning 48
3.6 The social validity of hard, soft and critical approaches 51
3.7 A critical framework for information systems strategy 53
4.1 A descriptive model of user involvement 70
5.1 Extended strategic alignment model 81
5.2 A strategy execution perspective 85
5.3 A technology potential perspective 85
5.4 A competitive potential perspective 86
5.5 A service level perspective 87
5.6 The process of strategic alignment 88
5.7 Structure for corporate information 88
5.8 The value chain 90
5.9 The strategic grid 91
5.10 The technology life cycle 93
5.11 The technology implementation grid 93
6.1 The nature of information technology, information systems and information 100
6.2 The boundaries of the Nene College information system 102
6.3 The information intensity matrix 107
if xii
FIGURES
6.4 The five forces model 108
6.5 The value chain 109
7.1 A system of forces and forms in organizations 116
7.2 The components of organizational culture 118
7.3 Determining the organization's change position 124
7.4 Monitoring organizational effectiveness 125
7.5 A framework for IS change management 126
8.1 Social theory and the World Wide Web 134
8.2 Critique of the system boundary 135
9.1 The complexity of information security 147
9.2 Theoretical versus practical and social versus technical comparison grid 148
9.3 Evaluative model for information security practice 149
9.4 The evaluative model for ISP applied to BS7799 150
9.5 The evaluative model for ISP applied to a UK local authority 152
9.6 Revised framework for applying information security practice 155
10.1 Extended strategic alignment model 165
10.2 A framework for information systems strategic management 168
11.1 An information system: a technical or human activity system? 174
11.2 A categorization of approaches to IS 176
11.3 A critical framework for information systems strategic management 183
xiii #! |
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spelling | Clarke, Steve Verfasser aut Information systems strategic management an integrated approach Steve Clarke 2. ed. London [u.a.] Routledge 2007 XXI, 196 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Includes bibliographical references and index Management information systems Strategic planning Management information systems Case studies Strategic planning Case studies Strategische Planung (DE-588)4309237-8 gnd rswk-swf Managementinformationssystem (DE-588)4074518-1 gnd rswk-swf (DE-588)4522595-3 Fallstudiensammlung gnd-content Managementinformationssystem (DE-588)4074518-1 s Strategische Planung (DE-588)4309237-8 s DE-604 http://www.loc.gov/catdir/enhancements/fy0654/2006014466-d.html Publisher description HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=014848484&sequence=000006&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
spellingShingle | Clarke, Steve Information systems strategic management an integrated approach Management information systems Strategic planning Management information systems Case studies Strategic planning Case studies Strategische Planung (DE-588)4309237-8 gnd Managementinformationssystem (DE-588)4074518-1 gnd |
subject_GND | (DE-588)4309237-8 (DE-588)4074518-1 (DE-588)4522595-3 |
title | Information systems strategic management an integrated approach |
title_auth | Information systems strategic management an integrated approach |
title_exact_search | Information systems strategic management an integrated approach |
title_exact_search_txtP | Information systems strategic management an integrated approach |
title_full | Information systems strategic management an integrated approach Steve Clarke |
title_fullStr | Information systems strategic management an integrated approach Steve Clarke |
title_full_unstemmed | Information systems strategic management an integrated approach Steve Clarke |
title_short | Information systems strategic management |
title_sort | information systems strategic management an integrated approach |
title_sub | an integrated approach |
topic | Management information systems Strategic planning Management information systems Case studies Strategic planning Case studies Strategische Planung (DE-588)4309237-8 gnd Managementinformationssystem (DE-588)4074518-1 gnd |
topic_facet | Management information systems Strategic planning Management information systems Case studies Strategic planning Case studies Strategische Planung Managementinformationssystem Fallstudiensammlung |
url | http://www.loc.gov/catdir/enhancements/fy0654/2006014466-d.html http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=014848484&sequence=000006&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
work_keys_str_mv | AT clarkesteve informationsystemsstrategicmanagementanintegratedapproach |