Guide to global sourcing: offshore outsourcing and other global delivery models
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Swindon
BCS
2005
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XVI, 167 S. graph. Darst. |
| ISBN: | 1902505611 |
Internformat
MARC
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| 245 | 1 | 0 | |a Guide to global sourcing |b offshore outsourcing and other global delivery models |c Elizabeth Anne Sparrow |
| 264 | 1 | |a Swindon |b BCS |c 2005 | |
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| 650 | 4 | |a Electronic data processing departments |x Contracting out | |
| 650 | 4 | |a Information resources management | |
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Datensatz im Suchindex
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|---|---|
| adam_text | Contents
List of figures and tables vii
Author viii
Foreword Martyn Hart ix
Acknowledgements x
Abbreviations xi
Glossary xiii
Useful websites xiv
Preface Elizabeth Sparrow xvi
1 Introduction 1
The origins and growth of the offshore market 4
Business models 6
Work permits 12
Responses to the offshore outsourcing trend 13
2 Advantages and benefits 25
Cost reduction 25
Other economic advantages 27
Quality management 28
Follow the sun 34
Access to skills and resources 35
Greater focus on core business objectives 36
Productivity and service improvements 37
Business transformation and new developments 38
3 Risks and countermeasures 39
Hidden costs 40
Cultural differences 40
Geopolitical instability and difficult business environments 43
Legal issues including intellectual property protection 44
Security, confidentiality and data protection 46
Loss of technical expertise and business knowledge 49
Loss of flexibility and control 50
Customer backlash 52
Negative impact on IT professionals 53
4 Managing offshore outsourcing projects 57
Sourcing strategy 59
Identifying what to source offshore 62
Objectives 64
Statement of requirements 67
Investigating the IT Services market 68
Choosing a Service provider 69
Outsourcing contracts 76
Transition 82
Managing Performance 83
5 Country profiles 89
General information resources 91
Key to country profiles 96
Brazil 97
Bulgaria 99
Canada 102
China 104
The Czech Republic 108
Hungary 110
India 112
Ireland 122
Israel 125
Malaysia 127
Mexico 129
The Philippines 131
Poland 135
Romania 137
Russia 140
Singapore 143
South Africa 146
Vietnam 149
6 The future world of global sourcing 153
Appendix Intellect Offshore Group Code of Practice 157
References 159
Further reading 160
Index 163
|
| adam_txt |
Contents
List of figures and tables vii
Author viii
Foreword Martyn Hart ix
Acknowledgements x
Abbreviations xi
Glossary xiii
Useful websites xiv
Preface Elizabeth Sparrow xvi
1 Introduction 1
The origins and growth of the offshore market 4
Business models 6
Work permits 12
Responses to the offshore outsourcing trend 13
2 Advantages and benefits 25
Cost reduction 25
Other economic advantages 27
Quality management 28
Follow the sun 34
Access to skills and resources 35
Greater focus on core business objectives 36
Productivity and service improvements 37
Business transformation and new developments 38
3 Risks and countermeasures 39
Hidden costs 40
Cultural differences 40
Geopolitical instability and difficult business environments 43
Legal issues including intellectual property protection 44
Security, confidentiality and data protection 46
Loss of technical expertise and business knowledge 49
Loss of flexibility and control 50
Customer backlash 52
Negative impact on IT professionals 53
4 Managing offshore outsourcing projects 57
Sourcing strategy 59
Identifying what to source offshore 62
Objectives 64
Statement of requirements 67
Investigating the IT Services market 68
Choosing a Service provider 69
Outsourcing contracts 76
Transition 82
Managing Performance 83
5 Country profiles 89
General information resources 91
Key to country profiles 96
Brazil 97
Bulgaria 99
Canada 102
China 104
The Czech Republic 108
Hungary 110
India 112
Ireland 122
Israel 125
Malaysia 127
Mexico 129
The Philippines 131
Poland 135
Romania 137
Russia 140
Singapore 143
South Africa 146
Vietnam 149
6 The future world of global sourcing 153
Appendix Intellect Offshore Group Code of Practice 157
References 159
Further reading 160
Index 163 |
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| spelling | Sparrow, Elizabeth Verfasser aut Guide to global sourcing offshore outsourcing and other global delivery models Elizabeth Anne Sparrow Swindon BCS 2005 XVI, 167 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Electronic data processing departments Contracting out Information resources management Information technology Management Global Sourcing (DE-588)4503315-8 gnd rswk-swf Unternehmen (DE-588)4061963-1 gnd rswk-swf Service-Rechenzentrum (DE-588)4510179-6 gnd rswk-swf Unternehmen (DE-588)4061963-1 s Service-Rechenzentrum (DE-588)4510179-6 s DE-604 Global Sourcing (DE-588)4503315-8 s HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=014801603&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Sparrow, Elizabeth Guide to global sourcing offshore outsourcing and other global delivery models Electronic data processing departments Contracting out Information resources management Information technology Management Global Sourcing (DE-588)4503315-8 gnd Unternehmen (DE-588)4061963-1 gnd Service-Rechenzentrum (DE-588)4510179-6 gnd |
| subject_GND | (DE-588)4503315-8 (DE-588)4061963-1 (DE-588)4510179-6 |
| title | Guide to global sourcing offshore outsourcing and other global delivery models |
| title_auth | Guide to global sourcing offshore outsourcing and other global delivery models |
| title_exact_search | Guide to global sourcing offshore outsourcing and other global delivery models |
| title_exact_search_txtP | Guide to global sourcing offshore outsourcing and other global delivery models |
| title_full | Guide to global sourcing offshore outsourcing and other global delivery models Elizabeth Anne Sparrow |
| title_fullStr | Guide to global sourcing offshore outsourcing and other global delivery models Elizabeth Anne Sparrow |
| title_full_unstemmed | Guide to global sourcing offshore outsourcing and other global delivery models Elizabeth Anne Sparrow |
| title_short | Guide to global sourcing |
| title_sort | guide to global sourcing offshore outsourcing and other global delivery models |
| title_sub | offshore outsourcing and other global delivery models |
| topic | Electronic data processing departments Contracting out Information resources management Information technology Management Global Sourcing (DE-588)4503315-8 gnd Unternehmen (DE-588)4061963-1 gnd Service-Rechenzentrum (DE-588)4510179-6 gnd |
| topic_facet | Electronic data processing departments Contracting out Information resources management Information technology Management Global Sourcing Unternehmen Service-Rechenzentrum |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=014801603&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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