Performance management: key strategies and practical guidelines
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
London [u.a.]
Kogan Page
2006
|
| Ausgabe: | 3. ed. |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | 4. ed. u.d.T.: Armstrong, Michael: Armstrong's handbook of performance management |
| Beschreibung: | VII, 216 S. graph. Darst. |
| ISBN: | 9780749445379 0749445378 |
Internformat
MARC
| LEADER | 00000nam a2200000 c 4500 | ||
|---|---|---|---|
| 001 | BV021581552 | ||
| 003 | DE-604 | ||
| 005 | 20110527 | ||
| 007 | t | ||
| 008 | 060515s2006 d||| |||| 00||| eng d | ||
| 020 | |a 9780749445379 |9 978-0-7494-4537-9 | ||
| 020 | |a 0749445378 |9 0-7494-4537-8 | ||
| 035 | |a (OCoLC)61179566 | ||
| 035 | |a (DE-599)BVBBV021581552 | ||
| 040 | |a DE-604 |b ger |e rakwb | ||
| 041 | 0 | |a eng | |
| 049 | |a DE-1049 |a DE-859 |a DE-1050 |a DE-Aug4 |a DE-384 | ||
| 050 | 0 | |a HF5549.5.R3 | |
| 082 | 0 | |a 658.3/125 |2 22 | |
| 084 | |a QP 340 |0 (DE-625)141861: |2 rvk | ||
| 084 | |a QV 578 |0 (DE-625)142160: |2 rvk | ||
| 100 | 1 | |a Armstrong, Michael |d 1928- |e Verfasser |0 (DE-588)13143683X |4 aut | |
| 245 | 1 | 0 | |a Performance management |b key strategies and practical guidelines |c Michael Armstrong |
| 250 | |a 3. ed. | ||
| 264 | 1 | |a London [u.a.] |b Kogan Page |c 2006 | |
| 300 | |a VII, 216 S. |b graph. Darst. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 500 | |a 4. ed. u.d.T.: Armstrong, Michael: Armstrong's handbook of performance management | ||
| 650 | 7 | |a Prestatiebeoordeling |2 gtt | |
| 650 | 7 | |a Wetenschappelijke technieken |2 gtt | |
| 650 | 4 | |a Wissenschaftliches Arbeiten | |
| 650 | 4 | |a Employees |x Rating of | |
| 650 | 4 | |a Performance | |
| 650 | 4 | |a Performance standards | |
| 650 | 0 | 7 | |a Führung |0 (DE-588)4018776-7 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Organisationsentwicklung |0 (DE-588)4126887-8 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Humanvermögen |0 (DE-588)4240300-5 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Personalentwicklung |0 (DE-588)4121465-1 |2 gnd |9 rswk-swf |
| 689 | 0 | 0 | |a Führung |0 (DE-588)4018776-7 |D s |
| 689 | 0 | 1 | |a Humanvermögen |0 (DE-588)4240300-5 |D s |
| 689 | 0 | 2 | |a Personalentwicklung |0 (DE-588)4121465-1 |D s |
| 689 | 0 | 3 | |a Organisationsentwicklung |0 (DE-588)4126887-8 |D s |
| 689 | 0 | |8 1\p |5 DE-604 | |
| 856 | 4 | 2 | |m HBZ Datenaustausch |q application/pdf |u http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=014797202&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |3 Inhaltsverzeichnis |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-014797202 | ||
| 883 | 1 | |8 1\p |a cgwrk |d 20201028 |q DE-101 |u https://d-nb.info/provenance/plan#cgwrk | |
Datensatz im Suchindex
| _version_ | 1804135353485885440 |
|---|---|
| adam_text | 1 The basis of performance management 1
Performance management defined 1; Aims of
performance management 2; Characteristics of performance
management 3; Developments in performance management 4;
Concerns of performance management 5; Understanding
performance management 6; Guiding principles of performance
management 9; Performance appraisal and performance
management 9; Views on performance management 10;
Performance management and the psychological contract 11;
The process of performance management 12
2 The process of performance management 15
Performance management as a process of management 15;
The performance management cycle 16; The performance
management sequence 16; How performance management
works 16; Performance management activities 18; Performance
management in action 19
3 The practice of performance management 35
IRS, 2003 35; Lawler and McDermott, 2003 36;
Chartered Institute of Personnel and Development, 2003 37;
e reward, 2005 39
vi Contents
4 Perf ormance planning and agreements 49
Performance and development planning 49;
Role profiles 50; Objective setting 54; Performance
measures and assessment 59; Performance planning 65;
Development planning 66; The performance agreement 67;
Checklist performance and development planning 68
5 Managing performance throughout the year 69
The continuing process of performance management 70;
Updating objectives and work plans 71; Managing
continuous learning 72
6 Reviewing performance 75
The performance review meeting 75; Performance
review difficulties 76; Performance review issues 77;
Organizational issues 79; On whom should performance
reviews focus? 80; On what should the performance
review meeting focus? 81; Criteria 81; The impact of
management style 82; Performance review skills 82;
Outcome issues 82; Dealing with positive and negative
elements 83; Using reviews as a communications channel 84;
Balancing past performance against future potential 85;
When should reviews be held? 85; Performance review
problems 86; Evaluating performance reviews 88; Analysis
of the issues 89; Preparing for review meetings 89;
Self assessment 95; Giving feedback 98
7 Assessing performance 101
Approach to assessment 101; Factors affecting assessments 102;
Methods of assessment 103; Overall analysis of performance 103;
Narrative assessment 104; Rating 105; Forced distribution 114;
Forced ranking 114; Quota systems 115; Visual methods of
assessment 115; Conclusion 117
8 Improving performance 119
Improving performance at the organizational level 119;
The problems at managerial level 120; Dealing with the problem
overall strategy 120; Dealing with the problem human resource
improvement 121; Top management levers for improving
performance 122; Performance management at the organizational
level 123; Improving team performance 129; Improving
individual performance 131; Managing underperformers 132
Contents vii
9 Performance management administration 137
Purpose 138; Performance management forms as working
documents 139; Information for the HR department 139;
Form design 140; Web enabled performance management 142
10 Performance management and learning 143
Helping people to learn through performance management 144;
Learning opportunities 144; Personal development planning 146;
Coaching 148
11 Performance management and reward 151
Performance management and non financial rewards 152;
Performance management and pay 153
12 360 degree feedback 157
360 degree feedback defined 157; Use of 360 degree feedback 158;
Rationale for 360 degree feedback 159; 360 degree feedback
methodology 160; Development and implementation 162;
360 degree feedback advantages and disadvantages 164;
360 degree feedback criteria for success 165
13 Performance management roles 167
Top managers 167; Line managers 168; The role of
employees 173; The role of HR 173
14 Introducing and developing performance management 175
Approach to development 175; The development
framework 179; Contextual factors 180; Performance
management development programme 180
15 Learning about performance management 189
The rationale for performance management 189;
Contribution 190; Skills 190; Formal learning 191;
Less formal learning 193
16 Evaluating performance management 195
Method 195; A typical approach 197; Points to be covered 198;
Outcome 200
References 201
Further reading 205
Author index 211
Subject index 212
|
| adam_txt |
1 The basis of performance management 1
Performance management defined 1; Aims of
performance management 2; Characteristics of performance
management 3; Developments in performance management 4;
Concerns of performance management 5; Understanding
performance management 6; Guiding principles of performance
management 9; Performance appraisal and performance
management 9; Views on performance management 10;
Performance management and the psychological contract 11;
The process of performance management 12
2 The process of performance management 15
Performance management as a process of management 15;
The performance management cycle 16; The performance
management sequence 16; How performance management
works 16; Performance management activities 18; Performance
management in action 19
3 The practice of performance management 35
IRS, 2003 35; Lawler and McDermott, 2003 36;
Chartered Institute of Personnel and Development, 2003 37;
e reward, 2005 39
vi Contents
4 Perf ormance planning and agreements 49
Performance and development planning 49;
Role profiles 50; Objective setting 54; Performance
measures and assessment 59; Performance planning 65;
Development planning 66; The performance agreement 67;
Checklist performance and development planning 68
5 Managing performance throughout the year 69
The continuing process of performance management 70;
Updating objectives and work plans 71; Managing
continuous learning 72
6 Reviewing performance 75
The performance review meeting 75; Performance
review difficulties 76; Performance review issues 77;
Organizational issues 79; On whom should performance
reviews focus? 80; On what should the performance
review meeting focus? 81; Criteria 81; The impact of
management style 82; Performance review skills 82;
Outcome issues 82; Dealing with positive and negative
elements 83; Using reviews as a communications channel 84;
Balancing past performance against future potential 85;
When should reviews be held? 85; Performance review
problems 86; Evaluating performance reviews 88; Analysis
of the issues 89; Preparing for review meetings 89;
Self assessment 95; Giving feedback 98
7 Assessing performance 101
Approach to assessment 101; Factors affecting assessments 102;
Methods of assessment 103; Overall analysis of performance 103;
Narrative assessment 104; Rating 105; Forced distribution 114;
Forced ranking 114; Quota systems 115; Visual methods of
assessment 115; Conclusion 117
8 Improving performance 119
Improving performance at the organizational level 119;
The problems at managerial level 120; Dealing with the problem
overall strategy 120; Dealing with the problem human resource
improvement 121; Top management levers for improving
performance 122; Performance management at the organizational
level 123; Improving team performance 129; Improving
individual performance 131; Managing underperformers 132
Contents vii
9 Performance management administration 137
Purpose 138; Performance management forms as working
documents 139; Information for the HR department 139;
Form design 140; Web enabled performance management 142
10 Performance management and learning 143
Helping people to learn through performance management 144;
Learning opportunities 144; Personal development planning 146;
Coaching 148
11 Performance management and reward 151
Performance management and non financial rewards 152;
Performance management and pay 153
12 360 degree feedback 157
360 degree feedback defined 157; Use of 360 degree feedback 158;
Rationale for 360 degree feedback 159; 360 degree feedback
methodology 160; Development and implementation 162;
360 degree feedback advantages and disadvantages 164;
360 degree feedback criteria for success 165
13 Performance management roles 167
Top managers 167; Line managers 168; The role of
employees 173; The role of HR 173
14 Introducing and developing performance management 175
Approach to development 175; The development
framework 179; Contextual factors 180; Performance
management development programme 180
15 Learning about performance management 189
The rationale for performance management 189;
Contribution 190; Skills 190; Formal learning 191;
Less formal learning 193
16 Evaluating performance management 195
Method 195; A typical approach 197; Points to be covered 198;
Outcome 200
References 201
Further reading 205
Author index 211
Subject index 212 |
| any_adam_object | 1 |
| any_adam_object_boolean | 1 |
| author | Armstrong, Michael 1928- |
| author_GND | (DE-588)13143683X |
| author_facet | Armstrong, Michael 1928- |
| author_role | aut |
| author_sort | Armstrong, Michael 1928- |
| author_variant | m a ma |
| building | Verbundindex |
| bvnumber | BV021581552 |
| callnumber-first | H - Social Science |
| callnumber-label | HF5549 |
| callnumber-raw | HF5549.5.R3 |
| callnumber-search | HF5549.5.R3 |
| callnumber-sort | HF 45549.5 R3 |
| callnumber-subject | HF - Commerce |
| classification_rvk | QP 340 QV 578 |
| ctrlnum | (OCoLC)61179566 (DE-599)BVBBV021581552 |
| dewey-full | 658.3/125 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.3/125 |
| dewey-search | 658.3/125 |
| dewey-sort | 3658.3 3125 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| discipline_str_mv | Wirtschaftswissenschaften |
| edition | 3. ed. |
| format | Book |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>02208nam a2200541 c 4500</leader><controlfield tag="001">BV021581552</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">20110527 </controlfield><controlfield tag="007">t</controlfield><controlfield tag="008">060515s2006 d||| |||| 00||| eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9780749445379</subfield><subfield code="9">978-0-7494-4537-9</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">0749445378</subfield><subfield code="9">0-7494-4537-8</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)61179566</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV021581552</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rakwb</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-1049</subfield><subfield code="a">DE-859</subfield><subfield code="a">DE-1050</subfield><subfield code="a">DE-Aug4</subfield><subfield code="a">DE-384</subfield></datafield><datafield tag="050" ind1=" " ind2="0"><subfield code="a">HF5549.5.R3</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">658.3/125</subfield><subfield code="2">22</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QP 340</subfield><subfield code="0">(DE-625)141861:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QV 578</subfield><subfield code="0">(DE-625)142160:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Armstrong, Michael</subfield><subfield code="d">1928-</subfield><subfield code="e">Verfasser</subfield><subfield code="0">(DE-588)13143683X</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Performance management</subfield><subfield code="b">key strategies and practical guidelines</subfield><subfield code="c">Michael Armstrong</subfield></datafield><datafield tag="250" ind1=" " ind2=" "><subfield code="a">3. ed.</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">London [u.a.]</subfield><subfield code="b">Kogan Page</subfield><subfield code="c">2006</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">VII, 216 S.</subfield><subfield code="b">graph. Darst.</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">n</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">nc</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">4. ed. u.d.T.: Armstrong, Michael: Armstrong's handbook of performance management</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Prestatiebeoordeling</subfield><subfield code="2">gtt</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Wetenschappelijke technieken</subfield><subfield code="2">gtt</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Wissenschaftliches Arbeiten</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Employees</subfield><subfield code="x">Rating of</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Performance</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Performance standards</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Führung</subfield><subfield code="0">(DE-588)4018776-7</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Organisationsentwicklung</subfield><subfield code="0">(DE-588)4126887-8</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Humanvermögen</subfield><subfield code="0">(DE-588)4240300-5</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Personalentwicklung</subfield><subfield code="0">(DE-588)4121465-1</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Führung</subfield><subfield code="0">(DE-588)4018776-7</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="1"><subfield code="a">Humanvermögen</subfield><subfield code="0">(DE-588)4240300-5</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="2"><subfield code="a">Personalentwicklung</subfield><subfield code="0">(DE-588)4121465-1</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="3"><subfield code="a">Organisationsentwicklung</subfield><subfield code="0">(DE-588)4126887-8</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="8">1\p</subfield><subfield code="5">DE-604</subfield></datafield><datafield tag="856" ind1="4" ind2="2"><subfield code="m">HBZ Datenaustausch</subfield><subfield code="q">application/pdf</subfield><subfield code="u">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=014797202&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</subfield><subfield code="3">Inhaltsverzeichnis</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-014797202</subfield></datafield><datafield tag="883" ind1="1" ind2=" "><subfield code="8">1\p</subfield><subfield code="a">cgwrk</subfield><subfield code="d">20201028</subfield><subfield code="q">DE-101</subfield><subfield code="u">https://d-nb.info/provenance/plan#cgwrk</subfield></datafield></record></collection> |
| id | DE-604.BV021581552 |
| illustrated | Illustrated |
| index_date | 2024-07-02T14:41:46Z |
| indexdate | 2024-07-09T20:39:09Z |
| institution | BVB |
| isbn | 9780749445379 0749445378 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-014797202 |
| oclc_num | 61179566 |
| open_access_boolean | |
| owner | DE-1049 DE-859 DE-1050 DE-Aug4 DE-384 |
| owner_facet | DE-1049 DE-859 DE-1050 DE-Aug4 DE-384 |
| physical | VII, 216 S. graph. Darst. |
| publishDate | 2006 |
| publishDateSearch | 2006 |
| publishDateSort | 2006 |
| publisher | Kogan Page |
| record_format | marc |
| spelling | Armstrong, Michael 1928- Verfasser (DE-588)13143683X aut Performance management key strategies and practical guidelines Michael Armstrong 3. ed. London [u.a.] Kogan Page 2006 VII, 216 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier 4. ed. u.d.T.: Armstrong, Michael: Armstrong's handbook of performance management Prestatiebeoordeling gtt Wetenschappelijke technieken gtt Wissenschaftliches Arbeiten Employees Rating of Performance Performance standards Führung (DE-588)4018776-7 gnd rswk-swf Organisationsentwicklung (DE-588)4126887-8 gnd rswk-swf Humanvermögen (DE-588)4240300-5 gnd rswk-swf Personalentwicklung (DE-588)4121465-1 gnd rswk-swf Führung (DE-588)4018776-7 s Humanvermögen (DE-588)4240300-5 s Personalentwicklung (DE-588)4121465-1 s Organisationsentwicklung (DE-588)4126887-8 s 1\p DE-604 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=014797202&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Armstrong, Michael 1928- Performance management key strategies and practical guidelines Prestatiebeoordeling gtt Wetenschappelijke technieken gtt Wissenschaftliches Arbeiten Employees Rating of Performance Performance standards Führung (DE-588)4018776-7 gnd Organisationsentwicklung (DE-588)4126887-8 gnd Humanvermögen (DE-588)4240300-5 gnd Personalentwicklung (DE-588)4121465-1 gnd |
| subject_GND | (DE-588)4018776-7 (DE-588)4126887-8 (DE-588)4240300-5 (DE-588)4121465-1 |
| title | Performance management key strategies and practical guidelines |
| title_auth | Performance management key strategies and practical guidelines |
| title_exact_search | Performance management key strategies and practical guidelines |
| title_exact_search_txtP | Performance management key strategies and practical guidelines |
| title_full | Performance management key strategies and practical guidelines Michael Armstrong |
| title_fullStr | Performance management key strategies and practical guidelines Michael Armstrong |
| title_full_unstemmed | Performance management key strategies and practical guidelines Michael Armstrong |
| title_short | Performance management |
| title_sort | performance management key strategies and practical guidelines |
| title_sub | key strategies and practical guidelines |
| topic | Prestatiebeoordeling gtt Wetenschappelijke technieken gtt Wissenschaftliches Arbeiten Employees Rating of Performance Performance standards Führung (DE-588)4018776-7 gnd Organisationsentwicklung (DE-588)4126887-8 gnd Humanvermögen (DE-588)4240300-5 gnd Personalentwicklung (DE-588)4121465-1 gnd |
| topic_facet | Prestatiebeoordeling Wetenschappelijke technieken Wissenschaftliches Arbeiten Employees Rating of Performance Performance standards Führung Organisationsentwicklung Humanvermögen Personalentwicklung |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=014797202&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT armstrongmichael performancemanagementkeystrategiesandpracticalguidelines |