The trouble with trust: the dynamics of interpersonal trust building
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Cheltenham [u.a.]
Elgar
2005
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | Based on the author's Ph. D. thesis. Includes bibliographical references (p. 176-183) and index |
| Beschreibung: | xii, 195 S. graph. Darst. |
| ISBN: | 1845422902 |
Internformat
MARC
| LEADER | 00000nam a2200000zc 4500 | ||
|---|---|---|---|
| 001 | BV021444050 | ||
| 003 | DE-604 | ||
| 005 | 20060509 | ||
| 007 | t | ||
| 008 | 060217s2005 xxkd||| m||| 00||| eng d | ||
| 010 | |a 2005047773 | ||
| 020 | |a 1845422902 |c cased |9 1-84542-290-2 | ||
| 035 | |a (OCoLC)59279845 | ||
| 035 | |a (DE-599)BVBBV021444050 | ||
| 040 | |a DE-604 |b ger |e aacr | ||
| 041 | 0 | |a eng | |
| 044 | |a xxk |c GB | ||
| 049 | |a DE-12 |a DE-1028 | ||
| 050 | 0 | |a HD58.7 | |
| 082 | 0 | |a 658.3/145 |2 22 | |
| 100 | 1 | |a Six, Frédérique |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a The trouble with trust |b the dynamics of interpersonal trust building |c Frédérique Six |
| 264 | 1 | |a Cheltenham [u.a.] |b Elgar |c 2005 | |
| 300 | |a xii, 195 S. |b graph. Darst. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 500 | |a Based on the author's Ph. D. thesis. | ||
| 500 | |a Includes bibliographical references (p. 176-183) and index | ||
| 650 | 4 | |a Comportement organisationnel | |
| 650 | 4 | |a Confiance | |
| 650 | 4 | |a Coopération | |
| 650 | 4 | |a Fidélité | |
| 650 | 7 | |a Organisatiegedrag |2 gtt | |
| 650 | 4 | |a Relations humaines | |
| 650 | 7 | |a Vertrouwen |2 gtt | |
| 650 | 4 | |a Organizational behavior | |
| 650 | 4 | |a Trust | |
| 650 | 4 | |a Interpersonal relations | |
| 650 | 4 | |a Cooperation | |
| 650 | 4 | |a Reliability | |
| 650 | 0 | 7 | |a Vertrauen |0 (DE-588)4063290-8 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Organisationsverhalten |0 (DE-588)4285859-8 |2 gnd |9 rswk-swf |
| 655 | 7 | |0 (DE-588)4113937-9 |a Hochschulschrift |2 gnd-content | |
| 689 | 0 | 0 | |a Vertrauen |0 (DE-588)4063290-8 |D s |
| 689 | 0 | 1 | |a Organisationsverhalten |0 (DE-588)4285859-8 |D s |
| 689 | 0 | |5 DE-604 | |
| 856 | 4 | 2 | |m HBZ Datenaustausch |q application/pdf |u http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=014661060&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |3 Inhaltsverzeichnis |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-014661060 | ||
Datensatz im Suchindex
| _version_ | 1804135158676193280 |
|---|---|
| adam_text | Contents vii
List of figures ix
List of tables
Acknowledgements
1 Introduction
2 Foundations for a theory of trust building l
31
3 Methodology
4 Creating a trust enhancing organizational context 4
81
5 Building interpersonal trust
6 Dealing with trouble
„ , . 145
7 Conclusions
158
Appendix A: research design
172
Appendix B: trust building actions
176
References .g^
Index
v
Figures
2.1 Interactive trust building process ^
2.2 Types of overall relational signals
3.1 Overview of research design
4.1 Distribution of level of trust building
5.1 Hypothesized structure of theoretically derived categories
for trust building actions
5.2 Results for hypothesized structure of theoretically derived
categories for trust building actions
5.3 Results for modified structure of theoretically derived
categories for trust building actions
6.1 Ex post evaluation of event and impact on relationship 112
6.2 Hypothesized core model for the study of impact of trouble
on trust in relationship
6.3 Hypothesized complete model for the study of impact of
trouble on trust in relationship
6.4 Distribution of impact of trouble event on trust in relationship 1 8
6.5 Distribution of total action of lead player J
6.6 Distribution of total reaction of other player j
6.7 Distribution of evaluation of trouble event •
6.8 Distribution of severity of trouble
6.9 Distribution of strength of interdependence
6.10 Modified core model: Krauthammer J
6.11 Modified core model: Deems
6.12 Modified complete model: Krauthammer
6.13 Distribution of first action of lead player
vii
Tables 1.1 The importance of trust: literature overview 2
4.1 Krauthammer s values and related principles
4 2 Number of items mentioned during thermometer 2000
5o
meetings
4.3 Congruence of espoused values with theories in use: ^
Krauthammer ,„
4.4 Deerns s values and related principles
4 5 Congruence of espoused values with theories in use: Deems oj
4.6 Categories of functional interdependencies and strength of ^
interdependence g2
5.1 Trust building actions g5
5.2 Occurrence of trust building actions
5.3 Effects of gender, age and tenure on trust building actions vi
5.4 Social desirability check for trust building actions
5.5 Reliability of theoretically derived categories for ^
trust building actions
5.6 Exploratory factor analyses of theoretically derived ^
categories plus one action
5.7 Descriptive statistics and intercorrelations of theoretically
derived categories for trust building actions
5.8 Comparison of fit indices between CFA models with ^
theoretically derived categories
6.1 Characteristics of different trouble strategies
6.2 Correlation matrix of trouble variables
6.3 Comparison of goodness of fit indices between ttouble models
6.4 Analysis of trouble event between George and Charles ^
(Krauthammer)
6.5 Analysis of trouble event between Mark and Stephen ^ ^
(Krauthammer) , . .
6.6 Analysis of trouble event between William and Ray (Deems) 134
6.7 Analysis of differences in coding for public trouble events at ^
Krauthammer with more coders ^
6.8 Description of vignettes 13g
6.9 Survey analysis of trouble strategies ^
6.10 Comparison of analyses
ix
x Tables
A2.1 Sample for interviews and survey 160
A2.2 Overview of observed meetings 162
A2.3 Overview of documents used 164
B.I Correlations of trust building actions: Krauthammer 172
B.2 Correlations of trust building actions: Deems 174
|
| adam_txt |
Contents vii
List of figures ix
List of tables
Acknowledgements
1 Introduction
2 Foundations for a theory of trust building l
31
3 Methodology
4 Creating a trust enhancing organizational context 4
81
5 Building interpersonal trust
6 Dealing with trouble
„ , . 145
7 Conclusions
158
Appendix A: research design
172
Appendix B: trust building actions
176
References .g^
Index
v
Figures
2.1 Interactive trust building process ^
2.2 Types of overall relational signals
3.1 Overview of research design
4.1 Distribution of level of trust building
5.1 Hypothesized structure of theoretically derived categories
for trust building actions
5.2 Results for hypothesized structure of theoretically derived
categories for trust building actions
5.3 Results for modified structure of theoretically derived
categories for trust building actions
6.1 Ex post evaluation of event and impact on relationship 112
6.2 Hypothesized core model for the study of impact of trouble
on trust in relationship
6.3 Hypothesized complete model for the study of impact of
trouble on trust in relationship
6.4 Distribution of impact of trouble event on trust in relationship 1 8
6.5 Distribution of total action of lead player J
6.6 Distribution of total reaction of other player j
6.7 Distribution of evaluation of trouble event •
6.8 Distribution of severity of trouble
6.9 Distribution of strength of interdependence
6.10 Modified core model: Krauthammer J
6.11 Modified core model: Deems
6.12 Modified complete model: Krauthammer
6.13 Distribution of first action of lead player
vii
Tables 1.1 The importance of trust: literature overview 2
4.1 Krauthammer's values and related principles
4 2 Number of items mentioned during 'thermometer 2000'
5o
meetings
4.3 Congruence of espoused values with theories in use: ^
Krauthammer ,„
4.4 Deerns's values and related principles
4 5 Congruence of espoused values with theories in use: Deems oj
4.6 Categories of functional interdependencies and strength of ^
interdependence g2
5.1 Trust building actions g5
5.2 Occurrence of trust building actions
5.3 Effects of gender, age and tenure on trust building actions vi
5.4 Social desirability check for trust building actions
5.5 Reliability of theoretically derived categories for ^
trust building actions
5.6 Exploratory factor analyses of theoretically derived ^
categories plus one action
5.7 Descriptive statistics and intercorrelations of theoretically
derived categories for trust building actions
5.8 Comparison of fit indices between CFA models with ^
theoretically derived categories
6.1 Characteristics of different trouble strategies
6.2 Correlation matrix of'trouble'variables
6.3 Comparison of goodness of fit indices between ttouble models
6.4 Analysis of trouble event between George and Charles ^
(Krauthammer)
6.5 Analysis of trouble event between Mark and Stephen ^ ^
(Krauthammer) , . .
6.6 Analysis of trouble event between William and Ray (Deems) 134
6.7 Analysis of differences in coding for public trouble events at ^
Krauthammer with more coders ^
6.8 Description of vignettes 13g
6.9 Survey analysis of trouble strategies ^
6.10 Comparison of analyses
ix
x Tables
A2.1 Sample for interviews and survey 160
A2.2 Overview of observed meetings 162
A2.3 Overview of documents used 164
B.I Correlations of trust building actions: Krauthammer 172
B.2 Correlations of trust building actions: Deems 174 |
| any_adam_object | 1 |
| any_adam_object_boolean | 1 |
| author | Six, Frédérique |
| author_facet | Six, Frédérique |
| author_role | aut |
| author_sort | Six, Frédérique |
| author_variant | f s fs |
| building | Verbundindex |
| bvnumber | BV021444050 |
| callnumber-first | H - Social Science |
| callnumber-label | HD58 |
| callnumber-raw | HD58.7 |
| callnumber-search | HD58.7 |
| callnumber-sort | HD 258.7 |
| callnumber-subject | HD - Industries, Land Use, Labor |
| ctrlnum | (OCoLC)59279845 (DE-599)BVBBV021444050 |
| dewey-full | 658.3/145 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.3/145 |
| dewey-search | 658.3/145 |
| dewey-sort | 3658.3 3145 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| discipline_str_mv | Wirtschaftswissenschaften |
| format | Book |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>01959nam a2200553zc 4500</leader><controlfield tag="001">BV021444050</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">20060509 </controlfield><controlfield tag="007">t</controlfield><controlfield tag="008">060217s2005 xxkd||| m||| 00||| eng d</controlfield><datafield tag="010" ind1=" " ind2=" "><subfield code="a">2005047773</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">1845422902</subfield><subfield code="c">cased</subfield><subfield code="9">1-84542-290-2</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)59279845</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV021444050</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">aacr</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="044" ind1=" " ind2=" "><subfield code="a">xxk</subfield><subfield code="c">GB</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-12</subfield><subfield code="a">DE-1028</subfield></datafield><datafield tag="050" ind1=" " ind2="0"><subfield code="a">HD58.7</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">658.3/145</subfield><subfield code="2">22</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Six, Frédérique</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">The trouble with trust</subfield><subfield code="b">the dynamics of interpersonal trust building</subfield><subfield code="c">Frédérique Six</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Cheltenham [u.a.]</subfield><subfield code="b">Elgar</subfield><subfield code="c">2005</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">xii, 195 S.</subfield><subfield code="b">graph. Darst.</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">n</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">nc</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">Based on the author's Ph. D. thesis.</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">Includes bibliographical references (p. 176-183) and index</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Comportement organisationnel</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Confiance</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Coopération</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Fidélité</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Organisatiegedrag</subfield><subfield code="2">gtt</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Relations humaines</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Vertrouwen</subfield><subfield code="2">gtt</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Organizational behavior</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Trust</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Interpersonal relations</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Cooperation</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Reliability</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Vertrauen</subfield><subfield code="0">(DE-588)4063290-8</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Organisationsverhalten</subfield><subfield code="0">(DE-588)4285859-8</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="655" ind1=" " ind2="7"><subfield code="0">(DE-588)4113937-9</subfield><subfield code="a">Hochschulschrift</subfield><subfield code="2">gnd-content</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Vertrauen</subfield><subfield code="0">(DE-588)4063290-8</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="1"><subfield code="a">Organisationsverhalten</subfield><subfield code="0">(DE-588)4285859-8</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="856" ind1="4" ind2="2"><subfield code="m">HBZ Datenaustausch</subfield><subfield code="q">application/pdf</subfield><subfield code="u">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=014661060&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</subfield><subfield code="3">Inhaltsverzeichnis</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-014661060</subfield></datafield></record></collection> |
| genre | (DE-588)4113937-9 Hochschulschrift gnd-content |
| genre_facet | Hochschulschrift |
| id | DE-604.BV021444050 |
| illustrated | Illustrated |
| index_date | 2024-07-02T14:03:59Z |
| indexdate | 2024-07-09T20:36:04Z |
| institution | BVB |
| isbn | 1845422902 |
| language | English |
| lccn | 2005047773 |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-014661060 |
| oclc_num | 59279845 |
| open_access_boolean | |
| owner | DE-12 DE-1028 |
| owner_facet | DE-12 DE-1028 |
| physical | xii, 195 S. graph. Darst. |
| publishDate | 2005 |
| publishDateSearch | 2005 |
| publishDateSort | 2005 |
| publisher | Elgar |
| record_format | marc |
| spelling | Six, Frédérique Verfasser aut The trouble with trust the dynamics of interpersonal trust building Frédérique Six Cheltenham [u.a.] Elgar 2005 xii, 195 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Based on the author's Ph. D. thesis. Includes bibliographical references (p. 176-183) and index Comportement organisationnel Confiance Coopération Fidélité Organisatiegedrag gtt Relations humaines Vertrouwen gtt Organizational behavior Trust Interpersonal relations Cooperation Reliability Vertrauen (DE-588)4063290-8 gnd rswk-swf Organisationsverhalten (DE-588)4285859-8 gnd rswk-swf (DE-588)4113937-9 Hochschulschrift gnd-content Vertrauen (DE-588)4063290-8 s Organisationsverhalten (DE-588)4285859-8 s DE-604 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=014661060&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Six, Frédérique The trouble with trust the dynamics of interpersonal trust building Comportement organisationnel Confiance Coopération Fidélité Organisatiegedrag gtt Relations humaines Vertrouwen gtt Organizational behavior Trust Interpersonal relations Cooperation Reliability Vertrauen (DE-588)4063290-8 gnd Organisationsverhalten (DE-588)4285859-8 gnd |
| subject_GND | (DE-588)4063290-8 (DE-588)4285859-8 (DE-588)4113937-9 |
| title | The trouble with trust the dynamics of interpersonal trust building |
| title_auth | The trouble with trust the dynamics of interpersonal trust building |
| title_exact_search | The trouble with trust the dynamics of interpersonal trust building |
| title_exact_search_txtP | The trouble with trust the dynamics of interpersonal trust building |
| title_full | The trouble with trust the dynamics of interpersonal trust building Frédérique Six |
| title_fullStr | The trouble with trust the dynamics of interpersonal trust building Frédérique Six |
| title_full_unstemmed | The trouble with trust the dynamics of interpersonal trust building Frédérique Six |
| title_short | The trouble with trust |
| title_sort | the trouble with trust the dynamics of interpersonal trust building |
| title_sub | the dynamics of interpersonal trust building |
| topic | Comportement organisationnel Confiance Coopération Fidélité Organisatiegedrag gtt Relations humaines Vertrouwen gtt Organizational behavior Trust Interpersonal relations Cooperation Reliability Vertrauen (DE-588)4063290-8 gnd Organisationsverhalten (DE-588)4285859-8 gnd |
| topic_facet | Comportement organisationnel Confiance Coopération Fidélité Organisatiegedrag Relations humaines Vertrouwen Organizational behavior Trust Interpersonal relations Cooperation Reliability Vertrauen Organisationsverhalten Hochschulschrift |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=014661060&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT sixfrederique thetroublewithtrustthedynamicsofinterpersonaltrustbuilding |