Communicating across cultures at work:
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
West Lafayette, Ind.
Ichor Business Books
2005
|
| Ausgabe: | 2. ed. |
| Schlagworte: | |
| Online-Zugang: | Table of contents Inhaltsverzeichnis |
| Beschreibung: | Includes bibliographical references and index |
| Beschreibung: | XIII, 360 S. |
| ISBN: | 1557534101 9781557534101 |
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| 245 | 1 | 0 | |a Communicating across cultures at work |c Maureen Guirdham |
| 250 | |a 2. ed. | ||
| 264 | 1 | |a West Lafayette, Ind. |b Ichor Business Books |c 2005 | |
| 300 | |a XIII, 360 S. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 500 | |a Includes bibliographical references and index | ||
| 650 | 7 | |a Communication en direction du personnel |2 ram | |
| 650 | 7 | |a Communication interculturelle |2 ram | |
| 650 | 7 | |a Multiculturalisme en milieu de travail |2 ram | |
| 650 | 4 | |a Interkulturelle Kommunikation | |
| 650 | 4 | |a Communication in personnel management | |
| 650 | 4 | |a Diversity in the workplace | |
| 650 | 4 | |a Intercultural communication | |
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Datensatz im Suchindex
| _version_ | 1811629857292943360 |
|---|---|
| adam_text |
Contents
List of Figures and Tables
χ
Preface
xii
Acknowledgements
xiv
part one
CULTURE AND COMMUNICATION AT WORK
1
1
Communication and Diversity at Work
3
1.1
The importance of work communication
5
1.2
Cultural differences and communication at work
6
1.3
Diversity at work
12
1.4
Discrimination and harassment
19
1.5
The changing legal framework in Europe
28
1.6
Organisational goals, policies, cultures and climates
31
1.7
Summary
36
Questions and exercises
36
Notes and references
38
Cultures and Subcultures
41
2.1
Cultures, work and organisational behaviour
41
2.2
An outline of cultural theory
43
2.3
The values approach to culture
49
2.4
Other ways
oí
analysing culture
61
2.5
Conceptual issues
63
2.6
The impact of culture at work
69
2.7
Summary
75
Questions and exercises
76
Notes and references
81
Culture and Communication
85
3.1
A brief note on communication
85
3.2
Cultural differences in communication
87
3.3
(SutOcultural communication
106
3.4
Summary
122
Questions and exercises
123
Notes and references
127
4
How Culture Affects Behaviour
132
4.1
Internal factors
132
4.2
Social cognition processes
163
4.3
Summary
166
Questions and exercises
166
Notes and references
170
part two
INTERCULTURAL COMMUNICATION AT WORK
177
5
Barriers to Intercultural Communication
179
5.1
'Universal'barriers
180
5.2
Communication differences as barriers
188
5.3
Behavioural barriers
196
5.4
Work-specific barriers
203
5.5
Summary
206
Questions and exercises
206
Notes and references
209
6
Communicating Interculturally
213
6.1
Inclusive language
214
6.2
Ethical issues
216
6.3
Intercultural communication behaviours
217
6.4
Intercultural communication processes
238
6.5
Intercultural communication effectiveness
249
6.6
Summary
253
Questions and exercises
254
Notes and references
258
part three
EXTENSIONS AND APPLICATIONS
263
7
Skills for Working Abroad
265
7.1
Cultural orientation skills
265
7.2
Sojourning
271
7.3
Summary
283
Questions and exercises
283
Notes and references
285
Culture and Work Activities
287
8.1
Selection interviewing
287
8.2
Negotiating
291
8.3
Mediating
294
8.4
Working in groups and teams
296
8.5
Leadership and management
304
8.6
Working in
international
alliances
316
8.7
Summary
319
Questions and exercises
319
Notes and references
320
APPENDICES
325
Appendix A European Diversity Data
327
A.I Growth of trade
327
A.2 Stocks of foreign population
327
A.3 Labour market position of ethnic minorities
in the Netherlands
334
A.4 Labour market position of ethnic minorities in the UK
334
A.5 Gender and positions of power
336
A.
6
Ethnicity/gender interactive effects
336
A.7 People with disabilities
336
A.8 Older people in the workforce
337
Notes and references
337
Appendix
В
Culture and Mediated Work Communication
338
Notes and references
340
Appendix
С
Scoring and Interpretation of Questionnaires
341
Chapter two
341
Chapter three
342
Chapter four
343
Chapter five
343
Chapter six
343
Chapter eight
344
Glossary of Terms as Used in this Book
345
Further Reading
351
Index
353 |
| adam_txt |
Contents
List of Figures and Tables
χ
Preface
xii
Acknowledgements
xiv
part one
CULTURE AND COMMUNICATION AT WORK
1
1
Communication and Diversity at Work
3
1.1
The importance of work communication
5
1.2
Cultural differences and communication at work
6
1.3
Diversity at work
12
1.4
Discrimination and harassment
19
1.5
The changing legal framework in Europe
28
1.6
Organisational goals, policies, cultures and climates
31
1.7
Summary
36
Questions and exercises
36
Notes and references
38
Cultures and Subcultures
41
2.1
Cultures, work and organisational behaviour
41
2.2
An outline of cultural theory
43
2.3
The values approach to culture
49
2.4
Other ways
oí
analysing culture
61
2.5
Conceptual issues
63
2.6
The impact of culture at work
69
2.7
Summary
75
Questions and exercises
76
Notes and references
81
Culture and Communication
85
3.1
A brief note on communication
85
3.2
Cultural differences in communication
87
3.3
(SutOcultural communication
106
3.4
Summary
122
Questions and exercises
123
Notes and references
127
4
How Culture Affects Behaviour
132
4.1
Internal factors
132
4.2
Social cognition processes
163
4.3
Summary
166
Questions and exercises
166
Notes and references
170
part two
INTERCULTURAL COMMUNICATION AT WORK
177
5
Barriers to Intercultural Communication
179
5.1
'Universal'barriers
180
5.2
Communication differences as barriers
188
5.3
Behavioural barriers
196
5.4
Work-specific barriers
203
5.5
Summary
206
Questions and exercises
206
Notes and references
209
6
Communicating Interculturally
213
6.1
Inclusive language
214
6.2
Ethical issues
216
6.3
Intercultural communication behaviours
217
6.4
Intercultural communication processes
238
6.5
Intercultural communication effectiveness
249
6.6
Summary
253
Questions and exercises
254
Notes and references
258
part three
EXTENSIONS AND APPLICATIONS
263
7
Skills for Working Abroad
265
7.1
Cultural orientation skills
265
7.2
Sojourning
271
7.3
Summary
283
Questions and exercises
283
Notes and references
285
Culture and Work Activities
287
8.1
Selection interviewing
287
8.2
Negotiating
291
8.3
Mediating
294
8.4
Working in groups and teams
296
8.5
Leadership and management
304
8.6
Working in
international
alliances
316
8.7
Summary
319
Questions and exercises
319
Notes and references
320
APPENDICES
325
Appendix A European Diversity Data
327
A.I Growth of trade
327
A.2 Stocks of foreign population
327
A.3 Labour market position of ethnic minorities
in the Netherlands
334
A.4 Labour market position of ethnic minorities in the UK
334
A.5 Gender and positions of power
336
A.
6
Ethnicity/gender interactive effects
336
A.7 People with disabilities
336
A.8 Older people in the workforce
337
Notes and references
337
Appendix
В
Culture and Mediated Work Communication
338
Notes and references
340
Appendix
С
Scoring and Interpretation of Questionnaires
341
Chapter two
341
Chapter three
342
Chapter four
343
Chapter five
343
Chapter six
343
Chapter eight
344
Glossary of Terms as Used in this Book
345
Further Reading
351
Index
353 |
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| id | DE-604.BV021314129 |
| illustrated | Not Illustrated |
| index_date | 2024-07-02T13:56:55Z |
| indexdate | 2024-09-30T14:01:04Z |
| institution | BVB |
| isbn | 1557534101 9781557534101 |
| language | English |
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| open_access_boolean | |
| owner | DE-703 DE-739 DE-Eb1 DE-11 |
| owner_facet | DE-703 DE-739 DE-Eb1 DE-11 |
| physical | XIII, 360 S. |
| publishDate | 2005 |
| publishDateSearch | 2005 |
| publishDateSort | 2005 |
| publisher | Ichor Business Books |
| record_format | marc |
| spelling | Guirdham, Maureen Verfasser aut Communicating across cultures at work Maureen Guirdham 2. ed. West Lafayette, Ind. Ichor Business Books 2005 XIII, 360 S. txt rdacontent n rdamedia nc rdacarrier Includes bibliographical references and index Communication en direction du personnel ram Communication interculturelle ram Multiculturalisme en milieu de travail ram Interkulturelle Kommunikation Communication in personnel management Diversity in the workplace Intercultural communication Kulturkontakt (DE-588)4033569-0 gnd rswk-swf Arbeitswelt (DE-588)4002805-7 gnd rswk-swf Internationales Management (DE-588)4114040-0 gnd rswk-swf Geschäftsverbindung (DE-588)4314530-9 gnd rswk-swf Interkulturelle Kompetenz (DE-588)4200053-1 gnd rswk-swf Interkulturelles Management (DE-588)4343519-1 gnd rswk-swf Kommunikation (DE-588)4031883-7 gnd rswk-swf Geschäftsverbindung (DE-588)4314530-9 s Kulturkontakt (DE-588)4033569-0 s DE-604 Interkulturelle Kompetenz (DE-588)4200053-1 s Internationales Management (DE-588)4114040-0 s Kommunikation (DE-588)4031883-7 s Interkulturelles Management (DE-588)4343519-1 s 1\p DE-604 Arbeitswelt (DE-588)4002805-7 s 2\p DE-604 http://www.loc.gov/catdir/toc/ecip0514/2005017207.html Table of contents Digitalisierung UB Passau application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=014634637&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk 2\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Guirdham, Maureen Communicating across cultures at work Communication en direction du personnel ram Communication interculturelle ram Multiculturalisme en milieu de travail ram Interkulturelle Kommunikation Communication in personnel management Diversity in the workplace Intercultural communication Kulturkontakt (DE-588)4033569-0 gnd Arbeitswelt (DE-588)4002805-7 gnd Internationales Management (DE-588)4114040-0 gnd Geschäftsverbindung (DE-588)4314530-9 gnd Interkulturelle Kompetenz (DE-588)4200053-1 gnd Interkulturelles Management (DE-588)4343519-1 gnd Kommunikation (DE-588)4031883-7 gnd |
| subject_GND | (DE-588)4033569-0 (DE-588)4002805-7 (DE-588)4114040-0 (DE-588)4314530-9 (DE-588)4200053-1 (DE-588)4343519-1 (DE-588)4031883-7 |
| title | Communicating across cultures at work |
| title_auth | Communicating across cultures at work |
| title_exact_search | Communicating across cultures at work |
| title_exact_search_txtP | Communicating across cultures at work |
| title_full | Communicating across cultures at work Maureen Guirdham |
| title_fullStr | Communicating across cultures at work Maureen Guirdham |
| title_full_unstemmed | Communicating across cultures at work Maureen Guirdham |
| title_short | Communicating across cultures at work |
| title_sort | communicating across cultures at work |
| topic | Communication en direction du personnel ram Communication interculturelle ram Multiculturalisme en milieu de travail ram Interkulturelle Kommunikation Communication in personnel management Diversity in the workplace Intercultural communication Kulturkontakt (DE-588)4033569-0 gnd Arbeitswelt (DE-588)4002805-7 gnd Internationales Management (DE-588)4114040-0 gnd Geschäftsverbindung (DE-588)4314530-9 gnd Interkulturelle Kompetenz (DE-588)4200053-1 gnd Interkulturelles Management (DE-588)4343519-1 gnd Kommunikation (DE-588)4031883-7 gnd |
| topic_facet | Communication en direction du personnel Communication interculturelle Multiculturalisme en milieu de travail Interkulturelle Kommunikation Communication in personnel management Diversity in the workplace Intercultural communication Kulturkontakt Arbeitswelt Internationales Management Geschäftsverbindung Interkulturelle Kompetenz Interkulturelles Management Kommunikation |
| url | http://www.loc.gov/catdir/toc/ecip0514/2005017207.html http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=014634637&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT guirdhammaureen communicatingacrossculturesatwork |