Business process management systems: strategy and implementation
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Boca Raton, FL
Auerbach
2006
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | Includes bibliographical references and index |
| Beschreibung: | xv, 286 S. Ill. 25 cm |
| ISBN: | 084932310X |
Internformat
MARC
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| 100 | 1 | |a Chang, James F. |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Business process management systems |b strategy and implementation |c James F. Chang |
| 264 | 1 | |a Boca Raton, FL |b Auerbach |c 2006 | |
| 300 | |a xv, 286 S. |b Ill. |c 25 cm | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 500 | |a Includes bibliographical references and index | ||
| 650 | 7 | |a Bedrijfsprocessen |2 gtt | |
| 650 | 4 | |a Fabrication - Contrôle - Informatique - Gestion | |
| 650 | 4 | |a Flux de travail - Gestion | |
| 650 | 4 | |a Gestion - Informatique - Gestion | |
| 650 | 7 | |a Reengenharia |2 larpcal | |
| 650 | 4 | |a Réingénierie organisationnelle | |
| 650 | 4 | |a Systèmes d'information de gestion | |
| 650 | 4 | |a Datenverarbeitung | |
| 650 | 4 | |a Wirtschaft | |
| 650 | 4 | |a Reengineering (Management) | |
| 650 | 4 | |a Workflow |x Management | |
| 650 | 4 | |a Process control |x Data processing |x Management | |
| 650 | 4 | |a Business |x Data processing |x Management | |
| 650 | 4 | |a Management information systems | |
| 650 | 0 | 7 | |a Managementinformationssystem |0 (DE-588)4074518-1 |2 gnd |9 rswk-swf |
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Datensatz im Suchindex
| _version_ | 1804135102801772544 |
|---|---|
| adam_text | Table of Contents
Acknowledgments xiii
About the Author xv
1 Theories of Process Management 1
What Is Process Management? 1
Early Process Concepts n
M xJern Pnxess Management Theories (¦
Total Quality Management Movement TQM)
What Is Total Quality Management (TQM) H
Implications of Total Quality Management TQM) 13
Six Sigma K
Business Process Reengineering (BPK) IK
Implications of Business Process Reengineenng BPR) 20
Comparing Business Process Reengineering (BI R). Total Quality
Management (TQM), and Six Sigma 2S
Notes 2â„¢
2 Business Process Management 29
Business Prcxess Management BPM) Concepts 30
Business Process Management BPM Principles 30
Processes Are Assets 30
Processes Should Be Managed and Continuously Improved 32
Information Technology (IT) Is an Essential Knahler 33
Business Phkcss Management BPM) PracHces i
Pnxess Oriented Organizational Structure Vt
Appoint PrcKess Owners 3^
Top Down Commitment. Bottom Up Execution VS
Use Information Technology ^FT) to Manage Processes y
Collaborate with Business Partners 3H
Continuous Learning and Process Improvement 38
Align Employee Rewards to Process Performance 39
Utilize BPR, TQM, and Other Process Improvement Tools 10
vii
viii ¦ Business Process Management Systems The Value of Information Technology (IT) 40
Convergence of Process Focused Management Practices 42
Process Management Lifecycle 44
Notes 45
3 Overview of Business Process Management System 49
Key Capabilities of Business Process Management System (BPMS) 50
Bridging the Business Information Technology (IT) Gap 50
Process Centric Integration 51
Process Simulation 53
Process Management 54
Real Time Process Improvement 55
Introduction of the Process Layer 55
Deficiencies of Point to Point Interface 56
Business Process Management System (BPMS) Application
Integration Framework 57
Separation of Process from Business Applications 58
How Business Process Management System (BPMS) Can Benefit
Business Process Reengineering (BPR) Initiatives 61
How Business Process Management (BPM) Can Benefit Quality
Programs 65
Notes 69
4 Data Integration Technology 71
Open Database Connectivity (ODBC) 72
Object Linking Embedding Database (OLE DB) 74
Java Database Connectivity (JDBC) 75
Notes 78
5 Messaging Based Integration Technology 79
Point to Point Messaging Process 81
Publish and Subscribe Messaging Process 83
Synchronous Messaging 85
Transactional Messaging 88
Message Oriented Middleware (MOM) Interoperability 90
Notes 90
6 Component Based Integration Technology 91
Remote Procedure Call (RPC) 92
The Shift Toward Object Oriented Programming 95
Advent of Component Based Technology %
Common Object Request Broker Architecture (CORBA) 98
Elements of CORBA 98
CORBA Invocation Modes 101
CORBA Services 103
CORBA Component Model 104
Microsoft Component Technologies 105
Microsoft COM+ 108
COM+ Queued Component Service 108
Table of Contents ¦ ix
COM+ Event Service 110
Microsoft .NET Ill
.NET Remoting 113
.NET Web Service 114
Java Component Technologies 116
Servlet and EJB 117
Java Component Container Services 119
Remote Method Invocation over Internet Inter ORB Protocol
(RMI IIOP) 120
Java Transaction API (JTA) 123
Java Naming and Directory Interface (JNDI) 124
J2EE Connector Architecture 125
J2EE Support for Web Services 128
Java API for XML Processing (JAXP) 128
Java API for XML Based RPC (JAX RPC) 129
Java API for XML Registries (JAXR) 129
Summary 130
7 Workflow Technology 131
Different Types of Workflows 133
Production Workflow 133
Administrative Workflow 134
Ad Hoc Workflow 135
Collaborative Workflow 136
Workflow Reference Model 136
Workflow Process Definition Component 137
Workflow Engine 141
Workflow Client Application 142
Invoked Application 143
Administration and Monitoring Tool 143
Workflow Reference Model Interface 1 143
Workflow Reference Model Interfaces 2 and 3 144
Workflow Reference Model Interface 4 144
Asynchronous Service Access Protocol (ASAP) 146
Workflow Extensible Markup Language (Wf XML 2.0) 148
Workflow Reference Model Interface 5 151
Differences between Workflow Management System (WfMS) and
Business Process Management System (BPMS) 153
Notes 155
8 Different Types of Business Process Management
Systems 157
Types of Business Process Management System (BPMS) Processes 158
System to System Processes 159
Person to System Processes 159
Person to Person Processes 161
Data Centric Integration Product 161
New Generation of Data Centric Integration Products 166
x ¦ Business Process Management Systems Application Centric Integration Products 169
Messaging Service Layer 170
Message Broker Layer 171
Hub Spoke Message Broker Architecture 172
Enterprise Service Bus (ESB) Architecture 177
Process Management Layer 179
Business Process Designer 179
Business Process Engine 180
Business Activity Monitoring 181
Product Enhancement Strategies 182
Operation of Application Centric Integration Products 183
Process Centric Integration Product 184
Process Designer 185
Process Modeling and Simulation 188
Discrete Event Simulation 189
Benefits of Business Process Simulation..... 191
Process Centric Process Engine 192
Integration Services 192
Process Monitor and Workplace Portal 193
Future BPMS Developments 194
Future Business Process Management System (BPMS) Product 194
Design Environment Features 195
Run Time Environment Features 198
Business Process Management System (BPMS) Trends 200
Notes 200
9 Business Process Management System (BPMS) Standards 201
Development of Business Process Management System (BPMS)
Standards 202
Overview of the Process Definition Standards 205
XML Process Definition Language (XPDL) 206
Business Process Modeling Language (BPML) 208
Business Process Execution Language (BPEL) 213
Comparing XML Process Definition Language (XPDL), Business
Process Modeling Language (BPML), and Business Process Execution
Language (BPEL) 218
Meta Model Comparison 219
Human Participation Support 220
Transaction Support and Error Handling 221
Cross Enterprise Collaboration 221
Control Flow Comparison 222
Summary of Process Definition Standards Comparison 226
Overview of Process Interaction Standards 226
Service Oriented Architecture 227
Web Services Stack 228
Web Services Choreography Interface (WSCI) 230
Workflow Extensible Markup Language (Wf XML) 2.0 233
Table of Contents ¦ xi
Comparison of Business Process Execution Language (BPEL), Web
Service Choreography Interface (WSCI), and Workflow Extensible
Markup Language (Wf XML) 234
Summary 235
Notes 236
10 Business Process Management Implementation
Methodology 237
Lessons from Business Process Reengineering (BPR) 237
Business Process Management (BPM) Implementation Methodology 240
Phase 1: Commit 242
Set Strategic Direction 243
Effect Organizational Alignment 245
Phase 2: Research 247
Determine Current Business Processes 248
Establish Process Management Technology Infrastructure 249
Prepare Organization for Change 252
Phase 3: Analyze 253
Assemble Project Team 253
Project Charter 257
Process Analysis 258
Phase 4: Design 258
Phase 5: Implement 262
Phase 6: Support 266
Conclusion 267
Notes 268
Index 269
|
| adam_txt |
Table of Contents
Acknowledgments xiii
About the Author xv
1 Theories of Process Management 1
What Is Process Management? 1
Early Process Concepts n
M xJern Pnxess Management Theories (¦
Total Quality Management Movement TQM)
What Is Total Quality Management (TQM)' H
Implications of Total Quality Management TQM) 13
Six Sigma K
Business Process Reengineering (BPK) IK
Implications of Business Process Reengineenng BPR) 20
Comparing Business Process Reengineering (BI'R). Total Quality
Management (TQM), and Six Sigma 2S
Notes 2â„¢
2 Business Process Management 29
Business Prcxess Management BPM) Concepts 30
Business Process Management BPM Principles 30
Processes Are Assets 30
Processes Should Be Managed and Continuously Improved 32
Information Technology (IT) Is an Essential Knahler 33
Business Phkcss Management BPM) PracHces \i
Pnxess Oriented Organizational Structure Vt
Appoint PrcKess Owners 3^
Top Down Commitment. Bottom Up Execution VS
Use Information Technology ^FT) to Manage Processes y
Collaborate with Business Partners 3H
Continuous Learning and Process Improvement 38
Align Employee Rewards to Process Performance 39
Utilize BPR, TQM, and Other Process Improvement Tools 10
vii
viii ¦ Business Process Management Systems The Value of Information Technology (IT) 40
Convergence of Process Focused Management Practices 42
Process Management Lifecycle 44
Notes 45
3 Overview of Business Process Management System 49
Key Capabilities of Business Process Management System (BPMS) 50
Bridging the Business Information Technology (IT) Gap 50
Process Centric Integration 51
Process Simulation 53
Process Management 54
Real Time Process Improvement 55
Introduction of the Process Layer 55
Deficiencies of Point to Point Interface 56
Business Process Management System (BPMS) Application
Integration Framework 57
Separation of Process from Business Applications 58
How Business Process Management System (BPMS) Can Benefit
Business Process Reengineering (BPR) Initiatives 61
How Business Process Management (BPM) Can Benefit Quality
Programs 65
Notes 69
4 Data Integration Technology 71
Open Database Connectivity (ODBC) 72
Object Linking Embedding Database (OLE DB) 74
Java Database Connectivity (JDBC) 75
Notes 78
5 Messaging Based Integration Technology 79
Point to Point Messaging Process 81
Publish and Subscribe Messaging Process 83
Synchronous Messaging 85
Transactional Messaging 88
Message Oriented Middleware (MOM) Interoperability 90
Notes 90
6 Component Based Integration Technology 91
Remote Procedure Call (RPC) 92
The Shift Toward Object Oriented Programming 95
Advent of Component Based Technology %
Common Object Request Broker Architecture (CORBA) 98
Elements of CORBA 98
CORBA Invocation Modes 101
CORBA Services 103
CORBA Component Model 104
Microsoft Component Technologies 105
Microsoft COM+ 108
COM+ Queued Component Service 108
Table of Contents ¦ ix
COM+ Event Service 110
Microsoft .NET Ill
.NET Remoting 113
.NET Web Service 114
Java Component Technologies 116
Servlet and EJB 117
Java Component Container Services 119
Remote Method Invocation over Internet Inter ORB Protocol
(RMI IIOP) 120
Java Transaction API (JTA) 123
Java Naming and Directory Interface (JNDI) 124
J2EE Connector Architecture 125
J2EE Support for Web Services 128
Java API for XML Processing (JAXP) 128
Java API for XML Based RPC (JAX RPC) 129
Java API for XML Registries (JAXR) 129
Summary 130
7 Workflow Technology 131
Different Types of Workflows 133
Production Workflow 133
Administrative Workflow 134
Ad Hoc Workflow 135
Collaborative Workflow 136
Workflow Reference Model 136
Workflow Process Definition Component 137
Workflow Engine 141
Workflow Client Application 142
Invoked Application 143
Administration and Monitoring Tool 143
Workflow Reference Model Interface 1 143
Workflow Reference Model Interfaces 2 and 3 144
Workflow Reference Model Interface 4 144
Asynchronous Service Access Protocol (ASAP) 146
Workflow Extensible Markup Language (Wf XML 2.0) 148
Workflow Reference Model Interface 5 151
Differences between Workflow Management System (WfMS) and
Business Process Management System (BPMS) 153
Notes 155
8 Different Types of Business Process Management
Systems 157
Types of Business Process Management System (BPMS) Processes 158
System to System Processes 159
Person to System Processes 159
Person to Person Processes 161
Data Centric Integration Product 161
New Generation of Data Centric Integration Products 166
x ¦ Business Process Management Systems Application Centric Integration Products 169
Messaging Service Layer 170
Message Broker Layer 171
Hub Spoke Message Broker Architecture 172
Enterprise Service Bus (ESB) Architecture 177
Process Management Layer 179
Business Process Designer 179
Business Process Engine 180
Business Activity Monitoring 181
Product Enhancement Strategies 182
Operation of Application Centric Integration Products 183
Process Centric Integration Product 184
Process Designer 185
Process Modeling and Simulation 188
Discrete Event Simulation 189
Benefits of Business Process Simulation. 191
Process Centric Process Engine 192
Integration Services 192
Process Monitor and Workplace Portal 193
Future BPMS Developments 194
Future Business Process Management System (BPMS) Product 194
Design Environment Features 195
Run Time Environment Features 198
Business Process Management System (BPMS) Trends 200
Notes 200
9 Business Process Management System (BPMS) Standards 201
Development of Business Process Management System (BPMS)
Standards 202
Overview of the Process Definition Standards 205
XML Process Definition Language (XPDL) 206
Business Process Modeling Language (BPML) 208
Business Process Execution Language (BPEL) 213
Comparing XML Process Definition Language (XPDL), Business
Process Modeling Language (BPML), and Business Process Execution
Language (BPEL) 218
Meta Model Comparison 219
Human Participation Support 220
Transaction Support and Error Handling 221
Cross Enterprise Collaboration 221
Control Flow Comparison 222
Summary of Process Definition Standards Comparison 226
Overview of Process Interaction Standards 226
Service Oriented Architecture 227
Web Services Stack 228
Web Services Choreography Interface (WSCI) 230
Workflow Extensible Markup Language (Wf XML) 2.0 233
Table of Contents ¦ xi
Comparison of Business Process Execution Language (BPEL), Web
Service Choreography Interface (WSCI), and Workflow Extensible
Markup Language (Wf XML) 234
Summary 235
Notes 236
10 Business Process Management Implementation
Methodology 237
Lessons from Business Process Reengineering (BPR) 237
Business Process Management (BPM) Implementation Methodology 240
Phase 1: Commit 242
Set Strategic Direction 243
Effect Organizational Alignment 245
Phase 2: Research 247
Determine Current Business Processes 248
Establish Process Management Technology Infrastructure 249
Prepare Organization for Change 252
Phase 3: Analyze 253
Assemble Project Team 253
Project Charter 257
Process Analysis 258
Phase 4: Design 258
Phase 5: Implement 262
Phase 6: Support 266
Conclusion 267
Notes 268
Index 269 |
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| index_date | 2024-07-02T13:53:12Z |
| indexdate | 2024-07-09T20:35:09Z |
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| record_format | marc |
| spelling | Chang, James F. Verfasser aut Business process management systems strategy and implementation James F. Chang Boca Raton, FL Auerbach 2006 xv, 286 S. Ill. 25 cm txt rdacontent n rdamedia nc rdacarrier Includes bibliographical references and index Bedrijfsprocessen gtt Fabrication - Contrôle - Informatique - Gestion Flux de travail - Gestion Gestion - Informatique - Gestion Reengenharia larpcal Réingénierie organisationnelle Systèmes d'information de gestion Datenverarbeitung Wirtschaft Reengineering (Management) Workflow Management Process control Data processing Management Business Data processing Management Management information systems Managementinformationssystem (DE-588)4074518-1 gnd rswk-swf Prozesskette (DE-588)4325683-1 gnd rswk-swf Prozesskette (DE-588)4325683-1 s Managementinformationssystem (DE-588)4074518-1 s DE-604 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=014623250&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Chang, James F. Business process management systems strategy and implementation Bedrijfsprocessen gtt Fabrication - Contrôle - Informatique - Gestion Flux de travail - Gestion Gestion - Informatique - Gestion Reengenharia larpcal Réingénierie organisationnelle Systèmes d'information de gestion Datenverarbeitung Wirtschaft Reengineering (Management) Workflow Management Process control Data processing Management Business Data processing Management Management information systems Managementinformationssystem (DE-588)4074518-1 gnd Prozesskette (DE-588)4325683-1 gnd |
| subject_GND | (DE-588)4074518-1 (DE-588)4325683-1 |
| title | Business process management systems strategy and implementation |
| title_auth | Business process management systems strategy and implementation |
| title_exact_search | Business process management systems strategy and implementation |
| title_exact_search_txtP | Business process management systems strategy and implementation |
| title_full | Business process management systems strategy and implementation James F. Chang |
| title_fullStr | Business process management systems strategy and implementation James F. Chang |
| title_full_unstemmed | Business process management systems strategy and implementation James F. Chang |
| title_short | Business process management systems |
| title_sort | business process management systems strategy and implementation |
| title_sub | strategy and implementation |
| topic | Bedrijfsprocessen gtt Fabrication - Contrôle - Informatique - Gestion Flux de travail - Gestion Gestion - Informatique - Gestion Reengenharia larpcal Réingénierie organisationnelle Systèmes d'information de gestion Datenverarbeitung Wirtschaft Reengineering (Management) Workflow Management Process control Data processing Management Business Data processing Management Management information systems Managementinformationssystem (DE-588)4074518-1 gnd Prozesskette (DE-588)4325683-1 gnd |
| topic_facet | Bedrijfsprocessen Fabrication - Contrôle - Informatique - Gestion Flux de travail - Gestion Gestion - Informatique - Gestion Reengenharia Réingénierie organisationnelle Systèmes d'information de gestion Datenverarbeitung Wirtschaft Reengineering (Management) Workflow Management Process control Data processing Management Business Data processing Management Management information systems Managementinformationssystem Prozesskette |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=014623250&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT changjamesf businessprocessmanagementsystemsstrategyandimplementation |