Online counseling: a handbook for mental health professionals
Gespeichert in:
| Format: | Buch |
|---|---|
| Sprache: | English |
| Veröffentlicht: |
Amsterdam [u.a.]
Elsevier Academic Press
2004
|
| Schriftenreihe: | Practical resources for the mental health professional
|
| Schlagworte: | |
| Online-Zugang: | Table of contents Publisher description Inhaltsverzeichnis |
| Beschreibung: | Includes bibliographical references and index |
| Beschreibung: | xli, 278 p. 24 cm |
| ISBN: | 0124259553 |
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Datensatz im Suchindex
| _version_ | 1804134585273942016 |
|---|---|
| adam_text | Table of Contents
Contributors xv
About the Contributors xvii
Foreword xxi
Patrick H. DeLeon Morgan T. Sammons
Introduction xxxvii
Ron Kraus, Jason S. Zack George Stricker
Acknowledgments xli
Ron Kraus, Jason S. Zack George Stricker
PART I
The New medium: history research
1
Online Behavior, Communication,
and Experience
Michael a. Fenichel
Life in Cyberspacce 5
Communicating Accurately and Effectively 6
Phenomenology of 21st century Daily Life 7
Online Behavior in Clinical Practice 9
Social Connectedness: Life in the 21st Century 11
Conclusion 13
Key Terms 13
Study Questions 16
Suggested Readings 17
References 18
2
The Psychology of Text Relationships
John Suler
Let s Text: Writing Skills, Styles, Attitudes 20
The Absence of Face to Face Cues 22
Temporal Fluidity: Synchronicity and Asynchronicity 25
Disinhibition 28
Fluid and Transcended Space 31
Social Multiplicity 32
Recordability: Archives and Quoted Text 34
Media Disruption 36
The Message Body 37
Message Peripherals 40
Text Talk in Real Time 44
Integration: Crossing the Next Boundary 46
Summary 48
Key Terms 48
Study Questions 50
References 50
3
Online Counseling: A Historical Perspective
John M. Grohol
The Early Roots of Online Counseling 51
Talking to a Computer 53
The Rise of Support Groups Online 54
Bulletin Board Systems 54
Newsgroups and Special Interest Forums 55
Mailing Lists 56
Opening the Door to Online Counseling 56
The Early Days of Online Counseling 57
The Free Pioneers 58
Fee for Service Comes of Age 59
Heading into the Mainstream 61
Growth of Commercial Services 61
The Need for Guidance 64
Online Counseling Today 65
Key Terms 66
Study Questions 67
References 67
4
Online Counseling Research
Michael J. Mallen
Introduction to Process and Outcome Research 70
Moving Toward Online Counseling Research 71
Early Approaches to Online Counseling Research 72
Computer Mediated Treatment for Eating Disorders 74
The Acceptance of Online Counseling 75
Online Counseling Compared to Face to Face Counseling 76
Computer Mediated Communication Literature 79
Guide for Researchers 80
Dealing with Resistance 83
Conclusion 84
Key Terms 84
Study Questions 85
References 86
PART II
The practical Aspects of
Online Counseling
5
TECHNOLOGY OF ONLINE COUNSELING
Jason S. Zack
General Considerations 94
Getting Started—The Basics 95
Computer 96
Internet Connection 96
A Web Browser 98
An Email Account 98
An Email Program 99
A Chat Program 99
A Videoconferencing Program and Webcam 99
A Website 100
A Domain Name 100
Web Hosting Service 101
Security Software/Hardware 101
Understanding the Internet 101
What Is the Internet? 102
Understanding the Web 103
Understanding Email 104
Standard Email 104
Webmail 105
Understanding Text Chat 106
Understanding Videoconferencing 107
Understanding Forms and Document Sharing 108
Understanding Security 109
Risk Points 110
Countermeasures and Best Practices 111
Common Problems 115
Newbie Problems 115
Browser Problems 115
Platform Problems 116
Full Mailboxes 116
Misdirection and Missing Attachments 116
Disconnection 116
Firewall Problems 117
Technology Trends in Online Counseling 117
Conclusion 118
Key Terms 118
Study Questions 121
References 121
6
Ethical and legal considerations for
providers of Mental health Services Online
Ron kraus
Introduction 123
A Communications Revolution: The Age of Immediate Access 124
What Is Ethical? What Is Moral? Why Is Ethical Behavior
Important? 125
Ethics: The Philosophical and Religious Foundation 126
Ethics: The Legal Side 126
The Psychology of Business: The Value of Trust 127
What Is Psychotherapy? 128
Is It Ethical to Provide Psychotherapy Online? 128
What Constitutes Treatment or Therapy? 129
Ethical Considerations for Online Practice 130
A New Medium: Know the Potential, Recognize Limits, and Inform
Clients 130
The Possibility ofln Office Care and a Contingency
Arrangement 131
Why it Is Important to Know the Identity of an Online Client 131
Delivering Clinical Services Across State Jurisdictional Lines 132
Understanding Risks to Confidentiality of Online
Communications 134
The Limits of Confidentiality 135
Keeping Private Communications and Date Secure 136
Who Covers the Cost of Treatment Online? 136
Quality Assurance and Dispute Resolution 137
Record Keeping 137
Mastery of the New Medium 138
Issues of Privacy: The HIPAA Regulations 138
Summary 139
Guide for Further Study and Some Recommendations 139
Understand the Regulations 139
Work Carefully and Within Ethical Limits 140
Learn More about the Online Medium—its Limits and Benefits—and
Educate Clients 140
Continue to Educate Self and Others 140
Promote Higher Standards of Practice Online 141
Key Terms 141
References 143
7
The Business aspects of Online Counseling
Ron Kraus a Jason S. Zack
The Industry: Health Care in the United States 145
What Is Telehealth? What Are the Benefits of Services Online? 146
The Search for Help Online 147
The Numbers: U.S. Clinicians/Internet and Income 149
Summary 151
Setting Up a Practice Online 151
Registering a Domain Name 151
The Value of a Trademark 152
Building a Website: Features, Tools, Billing, and Security 152
Promoting the Virtual 153
Office Management 154
Training and Preparation for the New Business 155
Network Membership: Benefits and Risks 156
Malpractice Insurance Coverage 157
Setting Fees 157
Donating Professional Services 158
Conclusion and Summary 158
Key Terms 158
References 159
PART III
CLINICAL ISSUES IN ONLINE COUNSELING
8
Online Counseling Skills Part I:
Treatment Strategies and Skills for
Conducting Counseling Online
Elizabeth zelvin a cedric m. speyer
Fit and Appropriateness 164
Who Should Be Doing Online Counseling? 164
Length of Treatment 166
Treatment Structure 169
Summary 176
Key Terms 177
Study Questions 179
References 180
9
Online Counseling Skills Part 11:
In Session skills
GARY S. STOFLE PETER J. CHECHELE
Engagement Skills 182
Chat 182
Email 183
Sessional Contracting Skills 184
Chat 184
Email 185
Therapy/Teaching/Training Skills 186
Chat 186
Email 189
Supportive Confrontational Skills 190
Chat 190
Email 192
Sessional Summary Skills 193
Chat 193
Email 193
Summary and Conclusions 194
Key Terms 195
Study Questions 195
References 195
1O
Online Counseling groups
Donna R. Bellafiore, Yvette Colon Paul Rosenberg
Support and Therapeutic Groups 197
Online Versus Face to Face Therapy 199
Online Behavior 199
Online Versus Face to Face Groups 201
Program Delivery 202
Program Design 203
Technology 205
Videoconferencing 205
A Word of Caution 207
Confidentiality 207
Security 208
Accountability 208
Hello and Good bye 209
Conflict 210
Client Responses to Online Therapy 210
Role of the Facilitator 211
Technology Will Continue to Evolve 213
Conclusion 213
Key Terms 214
Study Questions 215
References 215
1 1
INTERNET BASED PSYCHOLOGICAL TESTING
AND ASSESSMENT
Azy Barak a Tom Buchanan
Purposes of Online Assessment 219
Psychological Evaluation 219
Psychotherapeutic Diagnostics 220
Self Exploration and Self Awareness 221
Types and Methods of Online Psychological Testing 221
Nontesting Online Assessment Procedures 223
Advantages of Online Procedures for Psychological Assessment 225
Disadvantages of Online Assessment Relative to Traditional
Methods 227
Ethical and Legal Issues 230
Summary 233
Key Terms 234
Study Questions 235
References 235
12
International and Multicultural Issues in
Online Counseling
Adrian E. G. Skinner Gary Latchford
Cultural Issues in Counseling 242
Perceptions of the Therapist About the Client 243
Perceptions of the Client About the Therapist 243
Language 243
The Cultural Context of Models of Counseling 244
The Impact of Online Counseling 244
Ethics 245
Issues of Security: The Identity of the Therapist 246
Issues of Security: The Identity of the Client 248
Security of the Transaction 248
Issues of Safety: Protection and Redress of Grievance 249
Limits of Confidentiality 250
Access to Support 250
Multicultural Competence 250
Prepare to Be Assimilated! 251
Summary 252
Key Terms 252
References 253
PART IV
A Look to the Future of
Online Counseling
13
The Future of Online Counseling
Leonard Holmes Martha Ainsworth
Private Practice Online Counseling 258
Communication Security 259
Internet as a Component of Treatment Programs 260
Video and Audio 261
Attitudes of Society 262
Economic Issues 262
Licensure Issues 264
Conclusion 268
References 268
index 269
|
| adam_txt |
Table of Contents
Contributors xv
About the Contributors xvii
Foreword xxi
Patrick H. DeLeon Morgan T. Sammons
Introduction xxxvii
Ron Kraus, Jason S. Zack George Stricker
Acknowledgments xli
Ron Kraus, Jason S. Zack George Stricker
PART I
The New medium: history research
1
Online Behavior, Communication,
and Experience
Michael a. Fenichel
Life in Cyberspacce 5
Communicating Accurately and Effectively 6
Phenomenology of 21st century Daily Life 7
Online Behavior in Clinical Practice 9
Social Connectedness: Life in the 21st Century 11
Conclusion 13
Key Terms 13
Study Questions 16
Suggested Readings 17
References 18
2
The Psychology of Text Relationships
John Suler
Let's Text: Writing Skills, Styles, Attitudes 20
The Absence of Face to Face Cues 22
Temporal Fluidity: Synchronicity and Asynchronicity 25
Disinhibition 28
Fluid and Transcended Space 31
Social Multiplicity 32
Recordability: Archives and Quoted Text 34
Media Disruption 36
The Message Body 37
Message Peripherals 40
Text Talk in Real Time 44
Integration: Crossing the Next Boundary 46
Summary 48
Key Terms 48
Study Questions 50
References 50
3
Online Counseling: A Historical Perspective
John M. Grohol
The Early Roots of Online Counseling 51
Talking to a Computer 53
The Rise of Support Groups Online 54
Bulletin Board Systems 54
Newsgroups and Special Interest Forums 55
Mailing Lists 56
Opening the Door to Online Counseling 56
The Early Days of Online Counseling 57
The Free Pioneers 58
Fee for Service Comes of Age 59
Heading into the Mainstream 61
Growth of Commercial Services 61
The Need for Guidance 64
Online Counseling Today 65
Key Terms 66
Study Questions 67
References 67
4
Online Counseling Research
Michael J. Mallen
Introduction to Process and Outcome Research 70
Moving Toward Online Counseling Research 71
Early Approaches to Online Counseling Research 72
Computer Mediated Treatment for Eating Disorders 74
The Acceptance of Online Counseling 75
Online Counseling Compared to Face to Face Counseling 76
Computer Mediated Communication Literature 79
Guide for Researchers 80
Dealing with Resistance 83
Conclusion 84
Key Terms 84
Study Questions 85
References 86
PART II
The practical Aspects of
Online Counseling
5
TECHNOLOGY OF ONLINE COUNSELING
Jason S. Zack
General Considerations 94
Getting Started—The Basics 95
Computer 96
Internet Connection 96
A Web Browser 98
An Email Account 98
An Email Program 99
A Chat Program 99
A Videoconferencing Program and Webcam 99
A Website 100
A Domain Name 100
Web Hosting Service 101
Security Software/Hardware 101
Understanding the Internet 101
What Is the Internet? 102
Understanding the Web 103
Understanding Email 104
Standard Email 104
Webmail 105
Understanding Text Chat 106
Understanding Videoconferencing 107
Understanding Forms and Document Sharing 108
Understanding Security 109
Risk Points 110
Countermeasures and Best Practices 111
Common Problems 115
Newbie Problems 115
Browser Problems 115
Platform Problems 116
Full Mailboxes 116
Misdirection and Missing Attachments 116
Disconnection 116
Firewall Problems 117
Technology Trends in Online Counseling 117
Conclusion 118
Key Terms 118
Study Questions 121
References 121
6
Ethical and legal considerations for
providers of Mental health Services Online
Ron kraus
Introduction 123
A Communications Revolution: The Age of Immediate Access 124
What Is Ethical? What Is Moral? Why Is Ethical Behavior
Important? 125
Ethics: The Philosophical and Religious Foundation 126
Ethics: The Legal Side 126
The Psychology of Business: The Value of Trust 127
What Is Psychotherapy? 128
Is It Ethical to Provide Psychotherapy Online? 128
What Constitutes Treatment or Therapy? 129
Ethical Considerations for Online Practice 130
A New Medium: Know the Potential, Recognize Limits, and Inform
Clients 130
The Possibility ofln Office Care and a Contingency
Arrangement 131
Why it Is Important to Know the Identity of an Online Client 131
Delivering Clinical Services Across State Jurisdictional Lines 132
Understanding Risks to Confidentiality of Online
Communications 134
The Limits of Confidentiality 135
Keeping Private Communications and Date Secure 136
Who Covers the Cost of Treatment Online? 136
Quality Assurance and Dispute Resolution 137
Record Keeping 137
Mastery of the New Medium 138
Issues of Privacy: The HIPAA Regulations 138
Summary 139
Guide for Further Study and Some Recommendations 139
Understand the Regulations 139
Work Carefully and Within Ethical Limits 140
Learn More about the Online Medium—its Limits and Benefits—and
Educate Clients 140
Continue to Educate Self and Others 140
Promote Higher Standards of Practice Online 141
Key Terms 141
References 143
7
The Business aspects of Online Counseling
Ron Kraus a Jason S. Zack
The Industry: Health Care in the United States 145
What Is Telehealth? What Are the Benefits of Services Online? 146
The Search for Help Online 147
The Numbers: U.S. Clinicians/Internet and Income 149
Summary 151
Setting Up a Practice Online 151
Registering a Domain Name 151
The Value of a Trademark 152
Building a Website: Features, Tools, Billing, and Security 152
Promoting the Virtual 153
Office Management 154
Training and Preparation for the New Business 155
Network Membership: Benefits and Risks 156
Malpractice Insurance Coverage 157
Setting Fees 157
Donating Professional Services 158
Conclusion and Summary 158
Key Terms 158
References 159
PART III
CLINICAL ISSUES IN ONLINE COUNSELING
8
Online Counseling Skills Part I:
Treatment Strategies and Skills for
Conducting Counseling Online
Elizabeth zelvin a cedric m. speyer
Fit and Appropriateness 164
Who Should Be Doing Online Counseling? 164
Length of Treatment 166
Treatment Structure 169
Summary 176
Key Terms 177
Study Questions 179
References 180
9
Online Counseling Skills Part 11:
In Session skills
GARY S. STOFLE PETER J. CHECHELE
Engagement Skills 182
Chat 182
Email 183
Sessional Contracting Skills 184
Chat 184
Email 185
Therapy/Teaching/Training Skills 186
Chat 186
Email 189
Supportive Confrontational Skills 190
Chat 190
Email 192
Sessional Summary Skills 193
Chat 193
Email 193
Summary and Conclusions 194
Key Terms 195
Study Questions 195
References 195
1O
Online Counseling groups
Donna R. Bellafiore, Yvette Colon Paul Rosenberg
Support and Therapeutic Groups 197
Online Versus Face to Face Therapy 199
Online Behavior 199
Online Versus Face to Face Groups 201
Program Delivery 202
Program Design 203
Technology 205
Videoconferencing 205
A Word of Caution 207
Confidentiality 207
Security 208
Accountability 208
Hello and Good bye 209
Conflict 210
Client Responses to Online Therapy 210
Role of the Facilitator 211
Technology Will Continue to Evolve 213
Conclusion 213
Key Terms 214
Study Questions 215
References 215
1 1
INTERNET BASED PSYCHOLOGICAL TESTING
AND ASSESSMENT
Azy Barak a Tom Buchanan
Purposes of Online Assessment 219
Psychological Evaluation 219
Psychotherapeutic Diagnostics 220
Self Exploration and Self Awareness 221
Types and Methods of Online Psychological Testing 221
Nontesting Online Assessment Procedures 223
Advantages of Online Procedures for Psychological Assessment 225
Disadvantages of Online Assessment Relative to Traditional
Methods 227
Ethical and Legal Issues 230
Summary 233
Key Terms 234
Study Questions 235
References 235
12
International and Multicultural Issues in
Online Counseling
Adrian E. G. Skinner Gary Latchford
Cultural Issues in Counseling 242
Perceptions of the Therapist About the Client 243
Perceptions of the Client About the Therapist 243
Language 243
The Cultural Context of Models of Counseling 244
The Impact of Online Counseling 244
Ethics 245
Issues of Security: The Identity of the Therapist 246
Issues of Security: The Identity of the Client 248
Security of the Transaction 248
Issues of Safety: Protection and Redress of Grievance 249
Limits of Confidentiality 250
Access to Support 250
Multicultural Competence 250
Prepare to Be Assimilated! 251
Summary 252
Key Terms 252
References 253
PART IV
A Look to the Future of
Online Counseling
13
The Future of Online Counseling
Leonard Holmes Martha Ainsworth
Private Practice Online Counseling 258
Communication Security 259
Internet as a Component of Treatment Programs 260
Video and Audio 261
Attitudes of Society 262
Economic Issues 262
Licensure Issues 264
Conclusion 268
References 268
index 269 |
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| id | DE-604.BV020863618 |
| illustrated | Not Illustrated |
| index_date | 2024-07-02T13:23:48Z |
| indexdate | 2024-07-09T20:26:57Z |
| institution | BVB |
| isbn | 0124259553 |
| language | English |
| lccn | 2004298944 |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-014185481 |
| oclc_num | 55055730 |
| open_access_boolean | |
| owner | DE-92 DE-11 |
| owner_facet | DE-92 DE-11 |
| physical | xli, 278 p. 24 cm |
| publishDate | 2004 |
| publishDateSearch | 2004 |
| publishDateSort | 2004 |
| publisher | Elsevier Academic Press |
| record_format | marc |
| series2 | Practical resources for the mental health professional |
| spelling | Online counseling a handbook for mental health professionals edited by Ron Kraus ... Amsterdam [u.a.] Elsevier Academic Press 2004 xli, 278 p. 24 cm txt rdacontent n rdamedia nc rdacarrier Practical resources for the mental health professional Includes bibliographical references and index Counseling Counseling gtt Internet en psychothérapie Internet gtt Psychotherapie gtt Internet in psychotherapy Counseling methods Internet Telemedicine Internet (DE-588)4308416-3 gnd rswk-swf Psychotherapie (DE-588)4047746-0 gnd rswk-swf Psychologische Beratung (DE-588)4047708-3 gnd rswk-swf Beratung (DE-588)4005565-6 gnd rswk-swf Internet (DE-588)4308416-3 s Beratung (DE-588)4005565-6 s Psychotherapie (DE-588)4047746-0 s DE-604 Psychologische Beratung (DE-588)4047708-3 s 1\p DE-604 Kraus, Ron Sonstige oth http://www.loc.gov/catdir/toc/els051/2004298944.html Table of contents http://www.loc.gov/catdir/description/els051/2004298944.html Publisher description HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=014185481&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Online counseling a handbook for mental health professionals Counseling Counseling gtt Internet en psychothérapie Internet gtt Psychotherapie gtt Internet in psychotherapy Counseling methods Internet Telemedicine Internet (DE-588)4308416-3 gnd Psychotherapie (DE-588)4047746-0 gnd Psychologische Beratung (DE-588)4047708-3 gnd Beratung (DE-588)4005565-6 gnd |
| subject_GND | (DE-588)4308416-3 (DE-588)4047746-0 (DE-588)4047708-3 (DE-588)4005565-6 |
| title | Online counseling a handbook for mental health professionals |
| title_auth | Online counseling a handbook for mental health professionals |
| title_exact_search | Online counseling a handbook for mental health professionals |
| title_exact_search_txtP | Online counseling a handbook for mental health professionals |
| title_full | Online counseling a handbook for mental health professionals edited by Ron Kraus ... |
| title_fullStr | Online counseling a handbook for mental health professionals edited by Ron Kraus ... |
| title_full_unstemmed | Online counseling a handbook for mental health professionals edited by Ron Kraus ... |
| title_short | Online counseling |
| title_sort | online counseling a handbook for mental health professionals |
| title_sub | a handbook for mental health professionals |
| topic | Counseling Counseling gtt Internet en psychothérapie Internet gtt Psychotherapie gtt Internet in psychotherapy Counseling methods Internet Telemedicine Internet (DE-588)4308416-3 gnd Psychotherapie (DE-588)4047746-0 gnd Psychologische Beratung (DE-588)4047708-3 gnd Beratung (DE-588)4005565-6 gnd |
| topic_facet | Counseling Internet en psychothérapie Internet Psychotherapie Internet in psychotherapy Counseling methods Telemedicine Psychologische Beratung Beratung |
| url | http://www.loc.gov/catdir/toc/els051/2004298944.html http://www.loc.gov/catdir/description/els051/2004298944.html http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=014185481&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT krausron onlinecounselingahandbookformentalhealthprofessionals |