Verfügbarkeit: Project management for information systems

Project management for information systems:

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Bibliographische Detailangaben
Format:	Buch
Sprache:	English
Veröffentlicht:	Upper Saddle River, NJ Financial Times Prentice Hall 2004
Ausgabe:	4. ed.
Schlagworte:	Informatiesystemen Projectmanagement Information resources management Management information systems Project management System analysis Datenverarbeitung Projektmanagement
Online-Zugang:	Inhaltsverzeichnis
Beschreibung:	Includes bibliographical references and index
Beschreibung:	XV, 432 S. graph. Darst.
ISBN:	0273685805

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MARC


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Datensatz im Suchindex

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adam_text	Preface xiii Acknowledgements xv 1 Managing change 1 1.1 Introduction 1 1.2 Organisational change 2 1.3 Organisational culture 7 1.4 The project manager and change 11 1.5 Launching the project 11 1.6 Skilling the end users 14 1.7 After go live 14 1.8 Avoiding failure 16 1.9 Summary 19 Questions 19 Case study 21 Further reading 24 2 Business strategy and information systems 25 2.1 Introduction 25 2.2 What is strategy all about? 26 2.3 Developing a strategy 28 2.4 Competition and strategy 34 2.5 Strategy and culture 37 2.6 Summary 39 Questions 39 Case study 39 Further reading 40 3 The business case 41 3.1 Introduction 41 3.2 Content and format of a business case 41 3.3 Investment appraisal 44 3.4 Presenting the business case 46 3.5 Benefits realisation and management 47 3.6 Summary 48 Questions 48 Case study 49 Further reading 50 v ts 4 The organisational framework 51 4.1 Introduction 51 4.2 Introduction to organisation structures 52 4.3 Project roles and responsibilities 54 4.4 Organising the roles 57 4.5 Programme and portfolio management 59 4.6 PRINCE2® organisation structure 61 4.7 Summary 64 Questions 64 Case study 65 Further reading 66 5 The programme and project support office 67 5.1 Introduction 67 5.2 Evolution of the PPSO function 67 5.3 Functions of a PPSO 68 5.4 Pre initiation stage of project 69 5.5 Project initiation 70 5.6 Main delivery stages of the project 70 5.7 Post project 72 5.8 Ongoing PPSO activities 73 5.9 Benefits of a PPSO 73 5.10 Summary 74 Questions 74 Case study 75 Further reading 75 6 Development lifecycles and approaches 76 6.1 Introduction 76 6.2 The waterfall model 77 6.3 The b model 79 6.4 The V model 80 6.5 The incremental model 83 6.6 The spiral model 83 6.7 The traditional approach to systems development 85 6.8 Structured methods 87 6.9 SSADM 88 6.10 Rapid application development 89 6.11 Object oriented development methods 91 6.12 Component based development 92 6.13 Extreme programming 93 6.14 Package based IS projects 94 6.15 Soft Systems Methodology 95 6.16 Socio technical approach 96 Contents 6.17 Business process re engineering 97 6.18 Summary 97 Questions 98 Case study 99 Further reading 99 7 The profile of a project 100 7.1 Introduction 100 7.2 The process model 101 7.3 Pre project work 103 7.4 Project start up 103 7.5 Development stage 108 7.6 Completion stage 113 7.7 Operational stage 115 7.8 Post project review 115 7.9 Summary 116 Questions 117 Case study 117 Further reading 119 8 Project planning: understanding the work 120 8.1 Introduction 120 8.2 Understanding the requirement 121 8.3 Breaking down the work 122 8.4 Product descriptions and work packages 127 8.5 Understanding dependencies 130 8.6 Bar charts 135 8.7 Planning for quality 137 8.8 Tolerances 137 8.9 Using planning tools 138 8.10 Summary 140 Questions 140 Case study 141 Further reading 143 9 Project planning: estimating 144 9.1 Estimating for IS projects 144 9.2 Estimating in engineering disciplines 145 9.3 Estimating methods compared 146 9.4 Estimating for supporting activities 157 9.5 Human factors affecting estimating 163 9.6 Practical experiences with estimating 164 9.7 Summary 166 Questions 167 Contents Case study 167 Further reading 168 10 Project planning: scheduling and resourcing 169 10.1 Introduction 169 10.2 Scheduling 169 10.3 Developing resource plans 175 10.4 Contingency 178 10.5 Documenting the plan 179 10.6 PRINCE2® plans 181 10.7 Budgets 183 10.8 Summary 185 Questions 185 Case study 186 Further reading 191 11 Monitoring progress 192 11.1 Introduction 192 11.2 Monitoring effort 192 11.3 Monitoring other costs 196 11.4 Monitoring quality 197 11.5 Milestone slip chart 203 11.6 Earned value analysis 204 11.7 Summary 206 Questions 207 Case study 207 Further reading 207 12 Exercising control 208 12.1 Introduction 208 12.2 Evaluating the current situation 209 12.3 Possible corrective actions 210 12.4 Implementing corrective actions 215 12.5 Change control 215 12.6 Change control and configuration management 217 12.7 Exercising control in PRINCE2* 218 12.8 Summary 218 Questions 219 Case study 219 Further reading 219 13 Reporting progress 220 13.1 Introduction 220 132 Recipients of progress reports 220 Contents 13.3 Frequency of reporting 221 13.4 Report content and format 222 13.5 Reporting in PRINCE2® 225 13.6 Summary 227 Questions 227 Case study 228 Further reading 232 14 Quality 233 14.1 Introduction 233 14.2 Quality concepts 233 14.3 Total quality management 235 14.4 Quality management and the quality plan 239 14.5 Quality control methods 241 14.6 The cost of poor quality 242 14.7 Inspection versus testing 243 14.8 The management of software testing 245 14.9 Metrics and statistical quality control 247 14.10 Supporting activities 248 14.11 Configuration management 249 14.12 Managing quality with PRINCE2® 250 14.13 Summary 251 Questions 252 Case study 252 Further reading 253 15 Risk management 254 15.1 Introduction 254 15.2 Outline of the risk management process 254 15.3 Risk identification 255 15.4 Risk assessment 262 15.5 Risk actions 263 15.6 Risk management planning and control 264 15.7 The risk register 265 15.8 Risk ownership 266 15.9 Other risk concepts 266 15.10 Risk management in PRINCE2* 266 15.11 Summary 267 Questions 267 Case study 268 Further reading 269 16 Value engineering and value management 270 16.1 Introduction 270 16.2 An approach to value management in projects 272 s 16.3 Summary 276 Questions 27® Further reading 276 17 Selling the project 277 17.1 Introduction 277 17.2 Buying and buyers 278 17.3 The selling process 281 17.4 Negotiation 284 17.5 Summary 27 Questions 2^7 Case study 27 Further reading 288 18 Managing stakeholders 289 18.1 Introduction 289 18.2 Stakeholders 289 18.3 Who is the customer? 293 18.4 Managing expectations 294 18.5 Managing changes 298 18.6 Managing conflict 300 18.7 Stakeholder management skills 303 18.8 Summary 309 Questions 310 Case study 310 Further reading 311 19 Managing suppliers 312 19.1 Introduction 312 19.2 Setting up the contract 313 19.3 Monitoring supplier performance 317 19.4 Quality control and subcontractors 319 19.5 Summary 320 Questions 320 Case study 321 Further reading 321 20 Leadership 322 20.1 Introduction 322 20.2 Motivation 324 20.3 Leadership 326 20.4 A leadership process 330 20.5 Summary 333 Questions 333 Contents Case study 334 Further reading 334 f 21 Performance management 335 21.1 Introduction 335 21.2 Setting objectives 336 21.3 Reviewing performance 338 21.4 Performance appraisal systems 340 21.5 Reprimands 347 21.6 Performance improvement through coaching 348 21.7 Performance management tools 351 21.8 Summary 353 Questions 354 Case study 354 Further reading 355 22 Project teams 356 22.1 Introduction 356 22.2 Job descriptions and person specifications 356 22.3 Recruiting the team 361 22.4 The lifecycle of teams 367 22.5 Belbin on teams 370 22.6 International and virtual teams 372 22.7 The effective team 376 22.8 Summary 377 Questions 377 Case study 378 Further reading 378 23 Managing the project climate 380 23.1 Introduction 380 23.2 Creating the working environment 381 23.3 Handling conflict 382 23.4 Managing stress 383 23.5 Handling grievances 386 23.6 Counselling 387 23.7 Summary 391 Questions 392 Further reading 392 24 The project manager 393 24.1 Introduction 393 24.2 The vision 393 24.3 An outside perspective 394 itents 24.4 A developmental approach 397 24.5 Using psychometric assessment 400 24.6 Ethical considerations 405 24.7 Summary 407 Questions 407 Further reading 407 25 Developing your career 408 25.1 Introduction 408 25.2 Project Management Institute 409 25.3 Association for Project Management 411 25.4 British Computer Society 412 25.5 APM Group 412 25.6 Australian Institute of Project Management 413 25.7 Summary 413 26 Bodies of knowledge and standards 414 26.1 Introduction 414 26.2 Bodies of Knowledge 414 26.3 Standards 415 Further reading 418 Glossary 419 Index 425 Companion Website resources Visit the Companion Website at www.booksites.net/cadle For students ¦ Extra question material and answers to help test learning For lecturers ¦ Quiz questions and answers ¦ Powerpoint slides that can be downloaded and used as OHTs
adam_txt	Preface xiii Acknowledgements xv 1 Managing change 1 1.1 Introduction 1 1.2 Organisational change 2 1.3 Organisational culture 7 1.4 The project manager and change 11 1.5 Launching the project 11 1.6 Skilling the end users 14 1.7 After go live 14 1.8 Avoiding failure 16 1.9 Summary 19 Questions 19 Case study 21 Further reading 24 2 Business strategy and information systems 25 2.1 Introduction 25 2.2 What is strategy all about? 26 2.3 Developing a strategy 28 2.4 Competition and strategy 34 2.5 Strategy and culture 37 2.6 Summary 39 Questions 39 Case study 39 Further reading 40 3 The business case 41 3.1 Introduction 41 3.2 Content and format of a business case 41 3.3 Investment appraisal 44 3.4 Presenting the business case 46 3.5 Benefits realisation and management 47 3.6 Summary 48 Questions 48 Case study 49 Further reading 50 v ts 4 The organisational framework 51 4.1 Introduction 51 4.2 Introduction to organisation structures 52 4.3 Project roles and responsibilities 54 4.4 Organising the roles 57 4.5 Programme and portfolio management 59 4.6 PRINCE2® organisation structure 61 4.7 Summary 64 Questions 64 Case study 65 Further reading 66 5 The programme and project support office 67 5.1 Introduction 67 5.2 Evolution of the PPSO function 67 5.3 Functions of a PPSO 68 5.4 Pre initiation stage of project 69 5.5 Project initiation 70 5.6 Main delivery stages of the project 70 5.7 Post project 72 5.8 Ongoing PPSO activities 73 5.9 Benefits of a PPSO 73 5.10 Summary 74 Questions 74 Case study 75 Further reading 75 6 Development lifecycles and approaches 76 6.1 Introduction 76 6.2 The waterfall model 77 6.3 The 'b' model 79 6.4 The 'V model 80 6.5 The incremental model 83 6.6 The spiral model 83 6.7 The traditional approach to systems development 85 6.8 Structured methods 87 6.9 SSADM 88 6.10 Rapid application development 89 6.11 Object oriented development methods 91 6.12 Component based development 92 6.13 Extreme programming 93 6.14 Package based IS projects 94 6.15 Soft Systems Methodology 95 6.16 Socio technical approach 96 Contents 6.17 Business process re engineering 97 6.18 Summary 97 Questions 98 Case study 99 Further reading 99 7 The profile of a project 100 7.1 Introduction 100 7.2 The process model 101 7.3 Pre project work 103 7.4 Project start up 103 7.5 Development stage 108 7.6 Completion stage 113 7.7 Operational stage 115 7.8 Post project review 115 7.9 Summary 116 Questions 117 Case study 117 Further reading 119 8 Project planning: understanding the work 120 8.1 Introduction 120 8.2 Understanding the requirement 121 8.3 Breaking down the work 122 8.4 Product descriptions and work packages 127 8.5 Understanding dependencies 130 8.6 Bar charts 135 8.7 Planning for quality 137 8.8 Tolerances 137 8.9 Using planning tools 138 8.10 Summary 140 Questions 140 Case study 141 Further reading 143 9 Project planning: estimating 144 9.1 Estimating for IS projects 144 9.2 Estimating in engineering disciplines 145 9.3 Estimating methods compared 146 9.4 Estimating for supporting activities 157 9.5 Human factors affecting estimating 163 9.6 Practical experiences with estimating 164 9.7 Summary 166 Questions 167 Contents Case study 167 Further reading 168 10 Project planning: scheduling and resourcing 169 10.1 Introduction 169 10.2 Scheduling 169 10.3 Developing resource plans 175 10.4 Contingency 178 10.5 Documenting the plan 179 10.6 PRINCE2® plans 181 10.7 Budgets 183 10.8 Summary 185 Questions 185 Case study 186 Further reading 191 11 Monitoring progress 192 11.1 Introduction 192 11.2 Monitoring effort 192 11.3 Monitoring other costs 196 11.4 Monitoring quality 197 11.5 Milestone slip chart 203 11.6 Earned value analysis 204 11.7 Summary 206 Questions 207 Case study 207 Further reading 207 12 Exercising control 208 12.1 Introduction 208 12.2 Evaluating the current situation 209 12.3 Possible corrective actions 210 12.4 Implementing corrective actions 215 12.5 Change control 215 12.6 Change control and configuration management 217 12.7 Exercising control in PRINCE2* 218 12.8 Summary 218 Questions 219 Case study 219 Further reading 219 13 Reporting progress 220 13.1 Introduction 220 132 Recipients of progress reports 220 Contents 13.3 Frequency of reporting 221 13.4 Report content and format 222 13.5 Reporting in PRINCE2® 225 13.6 Summary 227 Questions 227 Case study 228 Further reading 232 14 Quality 233 14.1 Introduction 233 14.2 Quality concepts 233 14.3 Total quality management 235 14.4 Quality management and the quality plan 239 14.5 Quality control methods 241 14.6 The cost of poor quality 242 14.7 Inspection versus testing 243 14.8 The management of software testing 245 14.9 Metrics and statistical quality control 247 14.10 Supporting activities 248 14.11 Configuration management 249 14.12 Managing quality with PRINCE2® 250 14.13 Summary 251 Questions 252 Case study 252 Further reading 253 15 Risk management 254 15.1 Introduction 254 15.2 Outline of the risk management process 254 15.3 Risk identification 255 15.4 Risk assessment 262 15.5 Risk actions 263 15.6 Risk management planning and control 264 15.7 The risk register 265 15.8 Risk ownership 266 15.9 Other risk concepts 266 15.10 Risk management in PRINCE2* 266 15.11 Summary 267 Questions 267 Case study 268 Further reading 269 16 Value engineering and value management 270 16.1 Introduction 270 16.2 An approach to value management in projects 272 s 16.3 Summary 276 Questions 27® Further reading 276 17 Selling the project 277 17.1 Introduction 277 17.2 Buying and buyers 278 17.3 The selling process 281 17.4 Negotiation 284 17.5 Summary 27 Questions 2^7 Case study 27 Further reading 288 18 Managing stakeholders 289 18.1 Introduction 289 18.2 Stakeholders 289 18.3 Who is the customer? 293 18.4 Managing expectations 294 18.5 Managing changes 298 18.6 Managing conflict 300 18.7 Stakeholder management skills 303 18.8 Summary 309 Questions 310 Case study 310 Further reading 311 19 Managing suppliers 312 19.1 Introduction 312 19.2 Setting up the contract 313 19.3 Monitoring supplier performance 317 19.4 Quality control and subcontractors 319 19.5 Summary 320 Questions 320 Case study 321 Further reading 321 20 Leadership 322 20.1 Introduction 322 20.2 Motivation 324 20.3 Leadership 326 20.4 A leadership process 330 20.5 Summary 333 Questions 333 Contents Case study 334 Further reading 334 f 21 Performance management 335 21.1 Introduction 335 21.2 Setting objectives 336 21.3 Reviewing performance 338 21.4 Performance appraisal systems 340 21.5 Reprimands 347 21.6 Performance improvement through coaching 348 21.7 Performance management tools 351 21.8 Summary 353 Questions 354 Case study 354 Further reading 355 22 Project teams 356 22.1 Introduction 356 22.2 Job descriptions and person specifications 356 22.3 Recruiting the team 361 22.4 The lifecycle of teams 367 22.5 Belbin on teams 370 22.6 International and virtual teams 372 22.7 The effective team 376 22.8 Summary 377 Questions 377 Case study 378 Further reading 378 23 Managing the project climate 380 23.1 Introduction 380 23.2 Creating the working environment 381 23.3 Handling conflict 382 23.4 Managing stress 383 23.5 Handling grievances 386 23.6 Counselling 387 23.7 Summary 391 Questions 392 Further reading 392 24 The project manager 393 24.1 Introduction 393 24.2 The vision 393 24.3 An outside perspective 394 itents 24.4 A developmental approach 397 24.5 Using psychometric assessment 400 24.6 Ethical considerations 405 24.7 Summary 407 Questions 407 Further reading 407 25 Developing your career 408 25.1 Introduction 408 25.2 Project Management Institute 409 25.3 Association for Project Management 411 25.4 British Computer Society 412 25.5 APM Group 412 25.6 Australian Institute of Project Management 413 25.7 Summary 413 26 Bodies of knowledge and standards 414 26.1 Introduction 414 26.2 Bodies of Knowledge 414 26.3 Standards 415 Further reading 418 Glossary 419 Index 425 Companion Website resources Visit the Companion Website at www.booksites.net/cadle For students ¦ Extra question material and answers to help test learning For lecturers ¦ Quiz questions and answers ¦ Powerpoint slides that can be downloaded and used as OHTs
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spelling	Project management for information systems edited by James Cadle and Donald Yeates 4. ed. Upper Saddle River, NJ Financial Times Prentice Hall 2004 XV, 432 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Includes bibliographical references and index Informatiesystemen gtt Projectmanagement gtt Information resources management Management information systems Project management System analysis Datenverarbeitung (DE-588)4011152-0 gnd rswk-swf Projektmanagement (DE-588)4047441-0 gnd rswk-swf Datenverarbeitung (DE-588)4011152-0 s Projektmanagement (DE-588)4047441-0 s DE-604 Cadle, James Sonstige oth Yeates, Donald Sonstige (DE-588)126183856 oth HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=014168309&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis
spellingShingle	Project management for information systems Informatiesystemen gtt Projectmanagement gtt Information resources management Management information systems Project management System analysis Datenverarbeitung (DE-588)4011152-0 gnd Projektmanagement (DE-588)4047441-0 gnd
subject_GND	(DE-588)4011152-0 (DE-588)4047441-0
title	Project management for information systems
title_auth	Project management for information systems
title_exact_search	Project management for information systems
title_exact_search_txtP	Project management for information systems
title_full	Project management for information systems edited by James Cadle and Donald Yeates
title_fullStr	Project management for information systems edited by James Cadle and Donald Yeates
title_full_unstemmed	Project management for information systems edited by James Cadle and Donald Yeates
title_short	Project management for information systems
title_sort	project management for information systems
topic	Informatiesystemen gtt Projectmanagement gtt Information resources management Management information systems Project management System analysis Datenverarbeitung (DE-588)4011152-0 gnd Projektmanagement (DE-588)4047441-0 gnd
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