Information technology for management: transforming organizations in the digital economy
Gespeichert in:
| Format: | Buch |
|---|---|
| Sprache: | English |
| Veröffentlicht: |
New York
Wiley & Sons
2006
|
| Ausgabe: | 5. ed. |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | Getr. Zählung Ill., graph. Darst. |
| ISBN: | 0471705225 |
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| adam_text | «s^gj^ Brief Contents
part i 1 Strategic Use of Information Technology in the Digital Economy 1
IT in the 2 Information Technologies: Concepts and Management as
Organization
paht ii 3 Network Computing: Discovery, Communication, and
The Web Revolution Collaboration as
4 E Business and E Commerce 137
5 Mobile, Wireless, and Pervasive Computing iss
part 111 6 Transaction Processing, Functional Applications,
Organizational and integration 244
Applications
7 Enterprise Systems: From Supply Chains to ERP to CRM 293
8 Interorganizational and Global Information Systems 331
part iv 9 Knowledge Management 365
Managerial and jq Data Management: Warehousing, Analyzing, Mining, and
Decision Support
_ . Visualization aoe
Systems
11 Management Decision Support and Intelligent Systems 456
part v 12 Using Information Technology for Strategic Advantage sos
Implementing and 13 information Technology Economics ss3
Managing IT
14 Acquiring IT Applications and Infrastructure ssa
15 Managing Information Resources and Security 632
16 The Impacts of Information Technology on Organizations,
Individuals, and Society sbb
Glossary
Technology Guides Tl Hardware
Online at
T2 Software
www.wiley.com/
college/turban T3 Data and Databases
* ^%^V T4 Telecommunications
*»*»*^ T5 The Internet and the Web
T6 A Technical View of Systems Analysis and Design
xi
^SHp^ Contents
PART I
IT In The Organization
1 Strategic Use of Information Technology in the
Digital Economy 1
Siemans AG 2
1.1 Doing Business in the Digital Economy 3
1.2 Business Pressures, Organizational Responses, and
IT Support 12
1.3 Information Systems: Definitions
and Examples 20
1.4 Information Technology Developments
and Trends 26
1.5 Why Should You Learn About Information
Technology? 34
1.6 Plan of the Book 35
Minicases: (1) Dartmouth College I
(2) Wal Mart 40
Appendix 1A Porter s Models 44
2 Information Technologies: Concepts and
Management 48
Building an E Business at FedEx Corporation 48
2.1 Information Systems: Concepts and Definitions si
2.2 Classification and Evolution of Information
Systems 53
2.3 Transaction Processing versus Functional
Information Systems se
2.4 How IT Supports Organizational Activities eo
2.5 How IT Supports Supply Chain, CRM, PRM
Operations 63
2.6 Information Systems Infrastructure
and Architecture ee
2.7 Web based Systems ft
2.8 New Computing Environments 74
2.9 Managing Information Resources 77
Minicases: (I) Maybelline I (2) J. P. Morgan 83
Appendix 2A Build to Order Production si
PART II
The Web Revolution
3 Network Computing: Discovery,
Communication, and Collaboration as
Safeway Collaborates in Designing Stores 90
3.1 Network Computing—An Overview 91
3.2 Discovery ss
3.3 Communication ioa
3.4 Collaboration iob
3.5 Collaboration Enabling Tools: From Workflow to
Groupware us
3.6 E Learning and Virtual Work 120
3.7 Some Ethical and Integration Issues 124
Minkases: (I) General Motors I (2) Cisco n3i
A E Business and E Commerce 137
Buy Chocolate Online? try godiva.com 138
4.1 Overview of E Business and E Commerce 139
4.2 Major EC Mechanisms 143
4.3 Business to Consumer Applications me
4.4 Online Advertising 1S3
4.5 B2B Applications isr
4.6 Intrabusiness and Business to Employees EC 161
4.7 E Government and Consumer to Consumer EC ie
4.8 E Commerce Support Services 16 »
4.9 Ethical and Legal Issues in E Business 170
4.10 Failures and Strategies for Success xwa
Minkases: (1) FreeMarkets.com I (2) Hi Life Corporation 1a
5 Mobile, Wireless, and Pervasive
Computing iss
Nextbus ise
5.1 Mobile Computing and Commerce: Overview,
Benefits, and Drivers 187
5.2 Mobile Computing Infrastructure 193
5.3 Mobile Applications in Financial Services 202
5.4 Mobile Shopping, Advertising, and Content
Providing 204
5.5 Mobile Intrabusincss and Enterprise
Applications 20a
5.6 Mobile B2B and Supply Chain Applications 214
5.7 Mobile Consumer and Personal Service
Applications 214
5.8 Location Based Commerce 21a
5.9 Pervasive Computing 22a
5.10 Inhibitors and Barriers of Mobile Computing 232
Minkas.es: (I) Hertz I (2) Washington Township (OH) 239
PART III
Organizational Applications
6 Transaction Processing, Functional
Applications, and Integration 244
Dartmouth Hitchcock Medical Center 248
6.1 Functional Information Systems 247
6.2 Transaction Processing Information Systems 24s
6.3 Managing Production/Operations
and Logistics 255
6.4 Managing Marketing and Sales Systems 260
6.5 Managing the Accounting and Finance
Systems 269
6.6 Managing Human Resources Systems 270
6.7 Integrating Functional Information Systems 282
Minicases: (1) Dollar General I (2) 99 Cents Only Stores 2se
7 Enterprise Systems: From Supply Chains to
ERP to CRM 2«3
ChevronTexaco 2»4
7.1 Essentials ol Enterprise Systems and Supply
Chains 2ss
7.2 Supply Chain Problems and Solutions 299
7.3 Computerized Enterprise Systems: MRP, MRP II,
SCM and Software Integration 30s
7.4 Enterprise Resource Planning and Supply Chain
Management 311
7.5 CRM and Its support by IT 318
Minicases: (I) Northern Digital I (2) QVC 327
8 Interorganizational and Global Information
Systems 331
Dell 332
8.1 Interorganizational Systems 334
8.2 Global Information Systems 33s
CONTENTS xiii
8.3 B2B Exchanges, Hubs, and Directories 3ai
8.4 Virtual Corporations and IT Support 344
8.5 Electronic Data Interchange (EDI) 340
8.6 Extranets, XML, and Web Services 3 »o
8.7 IOS Implementation Issues 354
Minicases: (I) Volkswagen I (2) Six Flays 3B1
: PART IV
Managerial and Decision Support
Systems
9 Knowledge Management 3es
KM Portal at Frito I.ay Assists Dispersed Sales
Teams 3ee
9.1 Introduction to Knowledge Management 3B7
9.2 Knowledge Management Initiatives 372
9.3 Approaches to Knowledge Management 374
9.4 Information Technology in Knowledge
Management 376
9.5 Knowledge Management Systems
Implementation 380
9.6 Roles of People in Knowledge Management 388
9.7 Ensuring Success of KM Efforts 3si
Minicases: (I) DaunlerChrysler I (2) Buekman Labs 400
10 Data Management: Warehousing, Analyzing,
Mining, and Visualization 4oe
Harrah s F.ulertaiiwieiu 407
10.1 Data Management: A Critical Success Factor 409
10.2 Data Warehousing A17
10.3 Information and Knowledge Discovery with
Business Intelligence 422
10.4 Data Mining Concepts and Applications ass
10.5 Data Visualization Technologies 432
10.6 Marketing Databases in Action 440
10.7 Web Based Data Management Systems 443
Minicases: (1) Homeland Security I (2) Sears asi
11 Management Decision Support and
Intelligent Systems ase
New Balance 4S7
11.1 Managers and Decision Making ass
11.2 Decision Support Systems ass
11.3 Group Decision Support Systems Arrt
xiv CONTENTS
11.4 Enterprise and Executive Decision Support
Systems 471
11.5 Intelligent Support Systems: The Basics 476
11.6 Expert Systems 48o
11.7 Other Intelligent Systems 484
11.8 Web Based Management Support Systems 492
11.9 Advanced and Special Decision Support
TopiCS 492
Minkases: (1) Netherlands Railway I (2) Singapore and
Malaysia Airlines 500
PfiRT V
Implementing and Managing IT
12 Using Information Technology for Strategic
Advantage 50s
Dell s Direct Path to Success sos
12.1 Strategic Advantage and Information
Technology soa
12.2 Porter s Value Chain Model S13
12.3 Strategic Resources and Capabilities sis
12.4 IT Planning—A Critical Issue for Organizations 519
12.5 Strategic IT Planning (Stage 1) S21
12.6 Information Requirements Analysis, Resource
Allocation, and Project Planning (Stages 2 4) 528
12.7 Planning IT Architectures 331
12.8 Some Issues in IT Planning 536
Minicase (1) Cisco Systems I (2) National City Bank S47
13 Information Technology Economics 552
State of Iowa 553
13.1 Financial and Economic Trends and the
Productivity Paradox S54
13.2 Evaluating IT Investment: Benefits, Costs, and
Issues seo
13.3 Methods for Evaluating and Justifying IT
Investment see
13.4 IT Economics Strategies: Chargeback and
Outsourcing 574
13.5 Economics of Web Based Systems
and E Commerce sso
13.6 Other Economic Aspects of Information
Technology 582
Minkases: (I) Intranets I (2) Kone Inc. 689
14 Acquiring IT Applications
and Infrastructure 594
How Sterngold Acquired an e Commerce System 59s
14.1 The Landscape and Framework of IT Application
Acquisition 597
14.2 Identifying, Justifying, and Planning Information
System Applications (Step 1) soo
14.3 Acquiring IT Applications: Available
Options (Step 3) 602
14.4 Outsourcing and Application Service Providers sob
14.5 Vendor and Software Selection and Other
Implementation Issues 611
14.6 Connecting to Databases and Business Partners:
Integration (Step 4) sia
14.7 Business Process Redesign sis
14.8 The Role of IT in Business Process Redesign si*
14.9 Restructuring Processes and Organizations 621
Minicase (I) Pioneer Inc. I (2) McDonald s 62a
15 Managing Information Resources and
Security 632
Cybercrime in the New Millennium 633
15.1 The IS Department and End Users 63a
15.2 The CIO in Managing the IS Department 639
15.3 IS Vulnerability and Computer Crimes eai
15.4 Protecting Information Resources: From National
to Organizational Efforts 652
15.5 Securing the Web, Intranets, and Wireless
Networks eeo
15.6 Business Continuity and Disaster Recovery
Planning 667
15.7 Implementing Security: Auditing and Risk
Management 67O
15.8 Information Technology in Counterterrorism ere
Minkases: (1) Home Depot I (2) Zions Bancorporation 683
16 The Impacts of Information Technology on
Individuals, Organizations, and Society ess
Movie Piracy 689
16.1 Introduction eei
16.2 IT Is Eliminating the Barriers of Time, Space, and
Distance 692
16.3 Information Is Changing from a Scarce Resource
to an Abundant Resource ess
16.4 Machines Are Performing Functions Previously
Performed by Humans 703
16.5 Information Technology Urges People to
Reexamine Their Value Systems 711
16.6 Conclusion 7 ie
Minicases: (I) ChoicePoint: I (2) Australian Fishing
Community tzo
Technology Guides (Online)
T1 Hardware
T1.1 What Is a Computer System?
T1.2 The Evolution of Computer Hardware
T1.3 Types of Computers
T1.4 The Microprocessor and Primary Storage
T1.5 Input/Output Devices
T2 Software
T2.1 Types of Software
T2.2 Application Software
T2.3 Systems Software
T2.4 Programming Languages
T2.5 Software Development and CASE Tools
T2.6 Software Issues and Trends
T3 Data and Databases
T3.1 File Management
T3.2 Databases and Database Management Systems
T3.3 Logical Data Organization
T3.4 Creating Databases
T3.5 Emerging Database Models
T3.6 Data Warehouses
CONTENTS xv
T3.7 Physical Database Organization
T3.8 Database Management
T3.9 An Emerging Technology: IP based Storage
T4 Telecommunications
T4.1 Telecommunications Concepts
T4.2 Communications Media (Channels)
T4.3 Network Systems: Protocols, Standards, Interlaces,
and Topologies
T4.4 Network Architecture: Open Systems and
Enterprise Networking
T4.5 Telecommunications Applications
T5 The Internet and the Web
T5.1 What Is the Internet?
T5.2 Basic Characteristics and Capabilities ol the
Internet
T5.3 Browsing and the World Wide Web
T6 A Technical View of Systems Analysis and
Design
T6.1 Developing an IT Architecture
T6.2 Overview of the SDLC
T6.3 Alternative Methods and Tools lor Systems
Development
T6.4 Component Based Development and Web
Services
Glossary G 1
Photo Credits P 1
Name Index NI 1
Subject index Sl 1
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| id | DE-604.BV020821137 |
| illustrated | Illustrated |
| indexdate | 2024-08-01T10:49:08Z |
| institution | BVB |
| isbn | 0471705225 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-013526504 |
| oclc_num | 58032468 |
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| physical | Getr. Zählung Ill., graph. Darst. |
| publishDate | 2006 |
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| publishDateSort | 2006 |
| publisher | Wiley & Sons |
| record_format | marc |
| spellingShingle | Information technology for management transforming organizations in the digital economy Informatietechnologie gtt Management informatiesystemen gtt Organisatieverandering gtt Sistemas de informação gerencial larpcal Systèmes d'information de gestion Tecnologia da informação (administração) larpcal Management information systems Managementinformationssystem (DE-588)4074518-1 gnd Informationstechnik (DE-588)4026926-7 gnd Management (DE-588)4037278-9 gnd |
| subject_GND | (DE-588)4074518-1 (DE-588)4026926-7 (DE-588)4037278-9 |
| title | Information technology for management transforming organizations in the digital economy |
| title_auth | Information technology for management transforming organizations in the digital economy |
| title_exact_search | Information technology for management transforming organizations in the digital economy |
| title_full | Information technology for management transforming organizations in the digital economy Efraim Turban ... |
| title_fullStr | Information technology for management transforming organizations in the digital economy Efraim Turban ... |
| title_full_unstemmed | Information technology for management transforming organizations in the digital economy Efraim Turban ... |
| title_short | Information technology for management |
| title_sort | information technology for management transforming organizations in the digital economy |
| title_sub | transforming organizations in the digital economy |
| topic | Informatietechnologie gtt Management informatiesystemen gtt Organisatieverandering gtt Sistemas de informação gerencial larpcal Systèmes d'information de gestion Tecnologia da informação (administração) larpcal Management information systems Managementinformationssystem (DE-588)4074518-1 gnd Informationstechnik (DE-588)4026926-7 gnd Management (DE-588)4037278-9 gnd |
| topic_facet | Informatietechnologie Management informatiesystemen Organisatieverandering Sistemas de informação gerencial Systèmes d'information de gestion Tecnologia da informação (administração) Management information systems Managementinformationssystem Informationstechnik Management |
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| work_keys_str_mv | AT turbanefraim informationtechnologyformanagementtransformingorganizationsinthedigitaleconomy |
Inhaltsverzeichnis
THWS Würzburg Zentralbibliothek Lesesaal
| Signatur: |
1000 QP 345 T931(5) |
|---|---|
| Exemplar 1 | ausleihbar Verfügbar Bestellen |