Why intranets fail (and how to fix them): a practical guide for information professionals
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Oxford
Chandos Publ.
2004
|
| Ausgabe: | 1. publ. |
| Schriftenreihe: | Chandos information professionals series
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XIX, 174 S. graph. Darst. |
| ISBN: | 1843340682 |
Internformat
MARC
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| 100 | 1 | |a Tredinnick, Luke |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Why intranets fail (and how to fix them) |b a practical guide for information professionals |c Luke Tredinnick |
| 250 | |a 1. publ. | ||
| 264 | 1 | |a Oxford |b Chandos Publ. |c 2004 | |
| 300 | |a XIX, 174 S. |b graph. Darst. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 490 | 0 | |a Chandos information professionals series | |
| 650 | 4 | |a Entreprises - Communication, Systèmes de | |
| 650 | 7 | |a Interne communicatie |2 gtt | |
| 650 | 4 | |a Intranets | |
| 650 | 7 | |a Intranetten |2 gtt | |
| 650 | 4 | |a Personnel - Information | |
| 650 | 4 | |a Intranets (Computer networks) | |
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| 999 | |a oai:aleph.bib-bvb.de:BVB01-013327596 | ||
Datensatz im Suchindex
| _version_ | 1804133559435264000 |
|---|---|
| adam_text | Contents
Acknowledgements ix
List of tables and figures xi
Introduction xiii
About the author xix
PART 1 FAILING INTRANETS 1
1 Why users behave irrationally 7
Aims 7
User perspectives on intranets 7
Types of user 10
User behaviour 13
Defining intranet failure 15
User expectations of intranets 16
Summary 28
2 Why organisations behave irrationally 29
Aims 29
Organisational expectations 29
The four functions of intranets 31
Diverging expectations 40
The information wasteland 42
Solutions 46
Summary 51
F
3 Reconciling competing expectations 53
Aims 53
Organisational structure and information ownership 54
Expectations defined 55
The roles people play 6°
Hypertext or bust 62
Why competing expectations cause intranets to fail 66
Managing competing expectations 69
Summary 71
PART 2 DESIGNING INTRANETS 73
4 Elements of intranet architecture 77
Aims 77
Physical structure of intranets 77
Content management structure 82
Logical structure 83
Navigation hierarchies 86
Parallel and multiple hierarchies ^
Pathway editors 93
Metadata and taxonomies 94
Building taxonomies that work 96
Intranets unbound
Summary 1(^3
5 A step by step guide to implementing intranets 105
Aims 1°5
Step 1: Setting management priorities 106
Step 2: Defining Strategie objeetives 1(^7
Step 3: Assessing information needs 109
Step 4: Organising content areas and producing a
content map ^9
Step 5: Identifying teams 112
Step 6: Design, style and policy 114
Step 7: Information architecture 116
Step 8: Selecting pathway editors 119
Step 9: Centrally managed resources 120
Step 10: Piloting and previewing 121
Step 11: Rolling out the intranet 122
Implementing intranets flowchart 123
6 A step by step guide to managing intranets 125
Aims 125
Step 1: Intranet management styles 126
Step 2: Intranet management cycle 129
Step 3: Identifying needs 130
Step 4: Content creation process 132
Step 5: Content approval process 133
Step 6: Content deployment process 134
Step 7: Content review process 136
Step 8: Deleting and archiving content 137
Step 9: Managing people 138
Step 10: Managing central resources 139
Step 11: Managing pathway editors 141
Step 12: Managing user feedback 141
Step 13: Managing infrastructure 143
Step 14: Maintaining hierarchies 144
7 Anticipating change 145
Aims 145
Managing for change 145
Changes in personnel 147
Organisational change 150
F
Technological change 151
Change for users 152
Information Systems convergence 153
The invisible resource 154
8 Conclusion 157
Why intranets fail ... 157
... and how to fix them 157
Appendix: Resource list 159
Bibliography 163
Index 169
|
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| discipline | Allgemeines Informatik Wirtschaftswissenschaften |
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| illustrated | Illustrated |
| indexdate | 2024-07-09T20:10:38Z |
| institution | BVB |
| isbn | 1843340682 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-013327596 |
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| physical | XIX, 174 S. graph. Darst. |
| publishDate | 2004 |
| publishDateSearch | 2004 |
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| publisher | Chandos Publ. |
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| series2 | Chandos information professionals series |
| spelling | Tredinnick, Luke Verfasser aut Why intranets fail (and how to fix them) a practical guide for information professionals Luke Tredinnick 1. publ. Oxford Chandos Publ. 2004 XIX, 174 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Chandos information professionals series Entreprises - Communication, Systèmes de Interne communicatie gtt Intranets Intranetten gtt Personnel - Information Intranets (Computer networks) HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=013327596&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Tredinnick, Luke Why intranets fail (and how to fix them) a practical guide for information professionals Entreprises - Communication, Systèmes de Interne communicatie gtt Intranets Intranetten gtt Personnel - Information Intranets (Computer networks) |
| title | Why intranets fail (and how to fix them) a practical guide for information professionals |
| title_auth | Why intranets fail (and how to fix them) a practical guide for information professionals |
| title_exact_search | Why intranets fail (and how to fix them) a practical guide for information professionals |
| title_full | Why intranets fail (and how to fix them) a practical guide for information professionals Luke Tredinnick |
| title_fullStr | Why intranets fail (and how to fix them) a practical guide for information professionals Luke Tredinnick |
| title_full_unstemmed | Why intranets fail (and how to fix them) a practical guide for information professionals Luke Tredinnick |
| title_short | Why intranets fail (and how to fix them) |
| title_sort | why intranets fail and how to fix them a practical guide for information professionals |
| title_sub | a practical guide for information professionals |
| topic | Entreprises - Communication, Systèmes de Interne communicatie gtt Intranets Intranetten gtt Personnel - Information Intranets (Computer networks) |
| topic_facet | Entreprises - Communication, Systèmes de Interne communicatie Intranets Intranetten Personnel - Information Intranets (Computer networks) |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=013327596&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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