Introduction to management of reverse logistics and closed loop supply chain processes:
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Boca Raton
CRC Press
2005
|
| Schriftenreihe: | The St. Lucie series on resource management
|
| Schlagworte: | |
| Online-Zugang: | Table of contents Inhaltsverzeichnis |
| Beschreibung: | XIV, 279 S. Ill. |
| ISBN: | 1574443607 |
Internformat
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Datensatz im Suchindex
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|---|---|
| adam_text | CONTENTS
1
Introduction
to Closed Loop Supply Chains and Reverse
Logistics
............................................................................................. 1
Reverse Logistics and Closed Loop Supply Chain Service
6
Overview of Reverse Logistics and Closed Loop Supply Chain Models
12
General Market Definition
12
Reverse Logistics and Closed Loop Supply Chain Business Models
12
Product vs. Parts Returns
18
Strategic Issues in Closed Loop Supply Chains
19
Summary
21
2
The Business of Closed Loop Supply Chains and Reverse
Logistics
........................................................................................... 23
Introduction
23
Introduction to Life Cycle Management
24
Trends and Opportunities
28
3
Overview of the Market for Closed Loop Supply Chains
and Reverse Logistics Services
.................................................... 37
Introduction
37
Key Trends
39
Reasons for Using Reverse Logistics and Repair Services
40
General Characteristics of Closed Loop Supply Chains and Reverse
Logistics Services
40
The Structure, Size, Dimensions, and Forecast of the Market
41
Depot Repair and Value-Added Services
43
Operating Dynamics of the Reverse Logistics and Closed Loop
Supply Chain Markets
55
Competitive Evaluation
57
4
Managing High Tech Closed Loop Supply Chains and
Service Parts Logistics
.................................................................. 65
Introduction
65
XI
xii ■ Reverse
Logistics and Closed Loop Supply Chain Processes
Closed Loop Supply Chain Strategy
71
Factors Affecting Efficiency and Productivity of Closed Loop Supply
Chain Management and Control
74
Advanced Forecasting Mechanisms for Closed Loop Supply Chain
Management and Control
77
Control Mechanisms within the Logistics Pipeline
83
Stock Control of Key SKU
83
Use of Advanced Forecasting
84
Bar Coding and RFID Methods for Identifying and Improving
Accuracy of Inventory Counts
84
Improved Just in Time Scheduling and Control of Depot
Refurbishing and Repair Operations
84
Other Mechanisms for Improving Logistics Management and
Control
85
Closed Loop Supply Chain Management Systems
86
High Tech Closed Loop Supply Chains Metrics and Parameters
87
Closed Loop Supply Chain and Reverse Logistics Benchmark
Results
92
Impact of Products and Technology Supported
92
Impact of Using Closed Loop Supply Chains vs. Simple
Reverse Logistics Processes
92
Forecasting Impacts
92
Return Velocity Rates for High Tech Products
98
High Tech Product Return Experience
98
Summary
105
Managing Consumer Goods Reverse Logistics
...................... 107
Introduction
107
Manufacturer Consumer Goods Management Structure
107
Retailer/Distributor Consumer Goods Management Staicture
108
Consumer Goods Return Rates
115
Organization and Structure of Consumer Goods Reverse
Logistics
117
The Relationship between Consumer Product Life Cycles and
Product and Parts Returns
120
Consumer Good Return Rates and Life Cycle
120
Effect of Branding on Consumer Goods Returns
122
Consumer Goods Industry Return Rate Averages and Metrics
124
Other Consumer Product Return Issues
127
Consumer Goods Reverse Logistics Practices
132
Summary
137
Depot Repair and Its Role in Closed Loop Supply Chains
and Reverse Logistics
................................................................. 139
Introduction
139
Structure of the Depot Repair Market
141
Depot Repair Operating Models
144
Contents ■ xiii
Depot
Repair
Practices in
Support
of Closed Loop Systems
145
Depot Repair and Reduction Process in Simple Reverse
Logistics Operations
145
7
Warranty Management, Return Process, and
Benchmarks
.................................................................................. 153
Introduction: Types of Warranties
153
Managing the Strategic Value of the Warranty Process
154
The Importance of Perceptions in Managing Warranty and
Postwarranty Service
158
Managing Warranty and Postwarranty Support in a Dealer
Environment
159
General Warranty Process Benchmark Analysis and
Evaluation
162
8
Secondary Markets and Final Disposal of Returned
Products and Materials
............................................................... 167
Introduction
1б7
Offshore Secondary Markets
168
Use of Third Party Service Providers
171
9
Advanced Systems and Technology for Managing Closed
Loop Supply Chains and Reverse Logistics Processes
......... 175
Introduction
175
Systems and Technology for Consumer Goods Operations
176
High Tech Logistics System for Closed Loop Supply Chain
Management
177
Logistics Support Management Systems Functions and General
Specifications
180
Other Technology Supporting Reverse Logistics and Closed Loop
Systems
183
Bar Coding
183
Radio Frequency Identification System (RFID)
184
Repair Depot Applications of Bar Coding or RFID Scanning
185
Configuration Control
185
Logistics Management Systems Technology State-of-the-Art
186
Impact and Value of Advanced Logistics Management Systems
187
10
Bringing It All Together: Managing Reverse Logistics and
Closed Loop Supply Chain Processes
..................................... 193
Introduction
193
Stage
1 —
Establishment of Market Focus
194
Stage
2 —
Collection of Data on Existing Processes and Structures
194
Stage
3 —
Establish Strategic Direction and Business Plan
194
Stage
4 —
Determine and Establish a Management Organization
and Operating Structure
195
Stage
5 —
Development and Implementation of a Business
Model
195
xiv ■ Reverse
Logistics and Closed Loop Supply
Chain
Processes
Stage
6 —
Full Operations
195
Use of Third Party Service Providers
198
Trend
1:
New Software Focus
198
Trend
2:
New Vendors, Advanced Tools
199
Trend
3:
Move to Real-Time Control
199
Additional Factors
200
The Internet and E-Commerce
200
Application Service Providers
200
The Role of the Supplier in Obtaining Increased
Efficiency through Partnering
201
To Outsource, or not to Outsource?
202
11
Summary and Conclusion: Management of Closed Loop
Supply Chain and Reverse Logistics Process Directions
and Trends
.................................................................................... 203
Introduction
203
Long-Term Impact of Green Laws
205
Recommendations
207
AppendixA Closed Loop Supply Chains and Reverse Logistics
Bibliography
................................................................................. 211
Appendix
В
Forecasting Methodology and Special Data Sources
Used to Develop Benchmark and Market Forecasts
............. 219
AppendixC Additional Data Sources on Reverse Logistics
and Closed Loop Supply Chain Operations and
Performance
................................................................................. 227
Appendix
D
Firms Providing Reverse Logistics Services
............. 231
Appendix
E
The Waste Electrical and Electronic Equipment
(WEEE) Directive of the European Union
.............................. 245
Index
.......................................................................................................263
|
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| id | DE-604.BV019885903 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T20:08:24Z |
| institution | BVB |
| isbn | 1574443607 |
| language | English |
| lccn | 2004055107 |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-013209980 |
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| physical | XIV, 279 S. Ill. |
| publishDate | 2005 |
| publishDateSearch | 2005 |
| publishDateSort | 2005 |
| publisher | CRC Press |
| record_format | marc |
| series2 | The St. Lucie series on resource management |
| spelling | Blumberg, Donald F. Verfasser aut Introduction to management of reverse logistics and closed loop supply chain processes Donald F. Blumberg Reverse logistics and closed loop supply chain processes Boca Raton CRC Press 2005 XIV, 279 S. Ill. txt rdacontent n rdamedia nc rdacarrier The St. Lucie series on resource management Hergebruik gtt Ketenbeheer gtt Business logistics Unternehmen (DE-588)4061963-1 gnd rswk-swf Kreislaufwirtschaft (DE-588)4361327-5 gnd rswk-swf Recycling (DE-588)4076573-8 gnd rswk-swf Logistik (DE-588)4036210-3 gnd rswk-swf Entsorgungslogistik (DE-588)4474648-9 gnd rswk-swf Reverse Logistik (DE-588)106634308X gnd rswk-swf Stoffstrommanagement (DE-588)4451877-8 gnd rswk-swf Abfallvermeidung (DE-588)4203674-4 gnd rswk-swf Supply Chain Management (DE-588)4684051-5 gnd rswk-swf Stoffstrommanagement (DE-588)4451877-8 s Reverse Logistik (DE-588)106634308X s Abfallvermeidung (DE-588)4203674-4 s Recycling (DE-588)4076573-8 s DE-604 Unternehmen (DE-588)4061963-1 s Logistik (DE-588)4036210-3 s DE-188 Supply Chain Management (DE-588)4684051-5 s Kreislaufwirtschaft (DE-588)4361327-5 s Entsorgungslogistik (DE-588)4474648-9 s http://www.loc.gov/catdir/toc/fy052/2004055107.html Table of contents Digitalisierung UB Bamberg application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=013209980&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Blumberg, Donald F. Introduction to management of reverse logistics and closed loop supply chain processes Hergebruik gtt Ketenbeheer gtt Business logistics Unternehmen (DE-588)4061963-1 gnd Kreislaufwirtschaft (DE-588)4361327-5 gnd Recycling (DE-588)4076573-8 gnd Logistik (DE-588)4036210-3 gnd Entsorgungslogistik (DE-588)4474648-9 gnd Reverse Logistik (DE-588)106634308X gnd Stoffstrommanagement (DE-588)4451877-8 gnd Abfallvermeidung (DE-588)4203674-4 gnd Supply Chain Management (DE-588)4684051-5 gnd |
| subject_GND | (DE-588)4061963-1 (DE-588)4361327-5 (DE-588)4076573-8 (DE-588)4036210-3 (DE-588)4474648-9 (DE-588)106634308X (DE-588)4451877-8 (DE-588)4203674-4 (DE-588)4684051-5 |
| title | Introduction to management of reverse logistics and closed loop supply chain processes |
| title_alt | Reverse logistics and closed loop supply chain processes |
| title_auth | Introduction to management of reverse logistics and closed loop supply chain processes |
| title_exact_search | Introduction to management of reverse logistics and closed loop supply chain processes |
| title_full | Introduction to management of reverse logistics and closed loop supply chain processes Donald F. Blumberg |
| title_fullStr | Introduction to management of reverse logistics and closed loop supply chain processes Donald F. Blumberg |
| title_full_unstemmed | Introduction to management of reverse logistics and closed loop supply chain processes Donald F. Blumberg |
| title_short | Introduction to management of reverse logistics and closed loop supply chain processes |
| title_sort | introduction to management of reverse logistics and closed loop supply chain processes |
| topic | Hergebruik gtt Ketenbeheer gtt Business logistics Unternehmen (DE-588)4061963-1 gnd Kreislaufwirtschaft (DE-588)4361327-5 gnd Recycling (DE-588)4076573-8 gnd Logistik (DE-588)4036210-3 gnd Entsorgungslogistik (DE-588)4474648-9 gnd Reverse Logistik (DE-588)106634308X gnd Stoffstrommanagement (DE-588)4451877-8 gnd Abfallvermeidung (DE-588)4203674-4 gnd Supply Chain Management (DE-588)4684051-5 gnd |
| topic_facet | Hergebruik Ketenbeheer Business logistics Unternehmen Kreislaufwirtschaft Recycling Logistik Entsorgungslogistik Reverse Logistik Stoffstrommanagement Abfallvermeidung Supply Chain Management |
| url | http://www.loc.gov/catdir/toc/fy052/2004055107.html http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=013209980&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT blumbergdonaldf introductiontomanagementofreverselogisticsandclosedloopsupplychainprocesses AT blumbergdonaldf reverselogisticsandclosedloopsupplychainprocesses |