Corporate integrity: a toolkit for managing beyond compliance
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Mississauga, Ontario
Wiley
2005
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XXVIII, 320 S. graph. Darst. |
| ISBN: | 0470835699 9780470835692 |
Internformat
MARC
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| 245 | 1 | 0 | |a Corporate integrity |b a toolkit for managing beyond compliance |c Donna Kennedy-Glans & Bob Schulz |
| 264 | 1 | |a Mississauga, Ontario |b Wiley |c 2005 | |
| 300 | |a XXVIII, 320 S. |b graph. Darst. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 650 | 4 | |a Gouvernement d'entreprise | |
| 650 | 4 | |a Morale des affaires | |
| 650 | 4 | |a Business ethics | |
| 650 | 4 | |a Corporate governance | |
| 650 | 0 | 7 | |a Corporate Governance |0 (DE-588)4419850-4 |2 gnd |9 rswk-swf |
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| 689 | 0 | 1 | |a Corporate Governance |0 (DE-588)4419850-4 |D s |
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| 943 | 1 | |a oai:aleph.bib-bvb.de:BVB01-013203365 | |
Datensatz im Suchindex
| _version_ | 1811027010932178944 |
|---|---|
| adam_text |
Contents
Preface
xix
Acknowledgments
xxvii
Introduction
PART
1:
NEW FRONTIERS IN MANAGING CORPORATE INTEGRITY
5
Chapter
1:
New Frontiers in Managing Corporate Integrity
7
What Does Integrity Mean?
7
Where Are We? How Did We Get Here? Where Are We Going?
8
Where Are We?
8
How Did We Get Here?
9
Where Are We Going?
10
Managing to Compliance
10
Managing Business Integrity Beyond Compliance
11
What Motivates Compliance and Beyond Compliance Management?
12
The Business Case for Beyond Compliance Management of
Corporate Integrity
13
Proactive Management or Reactive Tactics?
19
The Downside to Reactive Responses
19
The Upside to Proactive Strategies
21
Managing New Frontiers in Corporate Integrity
21
Business Tools to Navigate the New Management Frontiers
23
Chapter
2:
Frontier
1:
Understanding Perspectives Related to
Integrity and Corporations
25
Business Integrity: An Inside Look
26
Business Integrity Guidelines Are Not a Recent Phenomenon
27
The Integrity Ladder
27
The Critical Link Between Corporate Integrity and Accountability
34
Little Protection Behind the Corporate Veil
34
There Is a Need to Talk about Corporate Motivation
35
X
Contents
Chapter
3:
Frontier
2:
Clarifying the Roles and Responsibilities
of Corporations
37
Conflicting Perspectives on Corporate Roles
38
Polarization of Opinion on the Role of Corporations
40
Boundary Questions
41
Integrity Dilemmas
42
Dilemma: Corporate Conflict of Interest
43
Dilemma: Balancing Stakeholder Expectations
44
Dilemma: Operating in Legal Vacuums
46
Dilemma: Allocation and Sharing of Benefits of Investment
48
Dilemma: Dual Standards
49
Dilemma: Corporate Complicity
51
Navigating Frontier
2 54
Defining Corporate Roles Beyond Compliance
54
Business Tools: Stakeholder Grid and Impact Assessment Tool
56
Focus on Community Stakeholders
58
Chapter
4:
Frontier
3:
Aligning Corporate Integrity Values,
Commitments, and Action within Individual Corporations
65
The Integrity Grid
66
The Weakest Link
69
Motivation for Valuing Business Integrity
70
Creating the Measuring Stick
72
Corporate Culture: Process or Rules?
74
Depth and Breadth of Corporate Engagement
75
Layers of Corporate Talk on Integrity
78
Corporate Walk Rests on Corporate Vision
79
Steps to Proceed with Documentation of Corporate Commitments
on Business Integrity
81
Managing Alignment between Integrity Commitments and Practices
84
Leadership
84
Education, Training, and Awareness Raising
85
Critical Need for Accountability
86
Chapter
5:
Frontier
4:
Explaining Differences Between
Corporations Regarding Integrity Values, Commitment, and
Action
87
What Are the Motivators?
87
Where Are We? Where Do We Want to Go? How Do We Get
There?
89
Contents
XI
Where Are We?
92
Where Do We Want to Go?
96
How Do We Get There?
97
Business Tools
101
Permeation of Change Model
101
Adapted Best Practices Tool
106
Benchmarking Practice
109
Community Investment Strategy Tool
110
Regulatory and Contractual Commitments to Communities
114
Voluntary Commitments to Community Investment
115
Philanthropic Investments
118
Understanding Community Stakeholders
118
Succession of Business Integrity Vision
121
Raising the Floor on Business Integrity
122
Chapter
6:
Frontier
5:
Evaluating a Corporation's Accountability
for Business Integrity and Measuring Integrity Differences
Between Corporations
125
Business Integrity Accountability Cycle
126
Corporate Management Systems
126
Functional Accountability
133
Performance Measurement and Monitoring Systems
135
Verification Systems
138
Independent Verification
139
Benchmarking
140
Reporting Systems
140
PART
2:
PROCESS FOR MANAGING CORPORATE INTEGRITY AND
SCENARIO APPLICATIONS
143
Chapter
7:
Process for Proactive Management of Corporate
Integrity
145
Proactive Management or Reactive Tactics
145
Embedding Business Integrity Practices through Scenario Training
146
Framework to Apply Business Tools: Evaluation and Decision-
Making Framework for Managing Business Integrity
147
Community Participation Dilemmas
150
XÜ Contents
Chapter
8:
Scenario A: Applying Business Integrity Tools to a
Business Development Opportunity for a European-based
Investor in Vietnam, an Emerging Market Economy
152
Corporate Background
153
Evaluation and Decision-Making Framework for Managing Business
Integrity
154
Navigating Frontier
1
in Corporate Integrity: Understanding
Perspectives Related to the Integrity of Corporations
154
Phase 1A: Assessing Integrity Commitments and Actions (Historical)
of Individual Departments within ABC Corporation
154
Phase IB: Plotting ABC Corporation's Departments on the Integrity
Ladder
' 157
Navigating Frontier
2:
Defining the Proper Role of Corporations
160
Phase 2A: Applying the Stakeholder Grid and Impact Assessment
Tool
160
Phase 2B: Anticipating Stakeholders' Expectations of ABC
Corporation and Potential Dilemmas Arising from Project
Impacts and Stakeholders' Expectations
163
Potential Dilemma
А
-l:
Differing Perspectives on ABC
Corporation's Role in Advocating for Transparent Business
Practices and Enforcement of Laws in Vietnam
163
Potential Dilemma A-2: Different Perspectives on the Role of
ABC Corporation in Supply Chain Issues
164
Potential Dilemma A-3: Different Stakeholder Perspectives on
the Role of ABC Corporation in Building Local Capacity and
Balancing Stakeholder Expectations
165
Phase 2C: Creating Opportunity for Innovation with
Multidepartment
Brainstorming
to Identify Feasible Alternatives
166
Multidisciplinary TaskForce Analysis of Potential Dilemma A-l:
The Role of ABC Corporation in Advocating Transparent
Business Practices and Enforcement of Laws in Vietnam
166
Multidisciplinary Task Force Analysis of Potential Dilemma A-2:
Define ABC Corporation's Response to Supply Chain Issues
167
Multidisciplinary Task Force Analysis of Potential Dilemma A-3:
How Will the Company Reconcile Competing Expectations for
Local Benefits?
168
Navigating Frontier
3:
Aligning Corporate Integrity Values, Talk,
and Walk
168
Phase
ЗА:
Identifying ABC Corporation's Corporate Commitments
to Business Integrity That May Be Relevant to the Three Identified
Integrity Dilemmas
169
Contents XÜi
Phase 3B:
Plotting the Departmental Integrity Talk and Corporate
Integrity Talk on the Integrity Ladder
170
Phase 3C: Plotting Departmental Integrity Commitments,
Departmental Integrity Actions, and Corporate Integrity
Commitments on Integrity Grid
173
First Plotting on Integrity Grid: Departmental Commitments and
Departmental Actions before Stakeholder Grid and Impact
Assessment Process
173
Second Plotting on Integrity Grid: Departmental Commitments
and Departmental Actions after Stakeholder Grid and Impact
Assessment Process
177
Navigating Frontier
4:
Understanding Differences Between
Corporations Regarding Corporate Values, Commitments, and
Action
181
Stage
1:
Identifying Business Integrity Best Practices
183
Stage
2:
Assessing Best Practices Based on Risk/Impact and Ease
of Implementation
185
Stage
3:
Selecting Best Practices for ABC Corporation and
Determine Implementation Strategy
186
Navigating Frontier
5:
Accountability
187
Phase 5A: Clarifying Accountabilities with the Business Integrity
Accountability Cycle
187
Phase 5B: Implementing Responsive Strategies and Monitoring
Outcomes
188
Phase 5C: Continuous Improvement
189
Observations for ABC Corporation: Impacts of Reactive or Proactive
Management of Business Integrity
189
Chapter
9:
Scenario B: Application of Business Integrity Tools to
Private Company Opportunity for a Family Farm Corporation in
Canada, a Developed Market Economy
191
Corporate Background
191
Evaluation and Decision-Making Process for Managing Business
Integrity
192
Navigating Frontier
1
in Corporate Integrity: Understanding
Perspectives Related to the Integrity of Corporations
192
Phase 1A: Assessing Integrity Commitments and Actions of
Individual Shareholders of Family Farm Corporation
193
Phase IB: Plotting Family Farm Corporation's Shareholders on the
Integrity Ladder 195
Navigating Frontier
2 :
Defining the Proper Role of Corporations
196
xiv Contents
Phase 2A:
Applying Stakeholder Grid and Impact Assessment Tool
197
Phase 2B: Anticipating Stakeholders' Expectations of Family Farm
Corporation and Potential Dilemmas Arising from Project Impacts
and Stakeholders' Expectations
199
Phase 2C: Creating Opportunity for Innovation:
Brainstorming
to
Identify Feasible Alternatives
201
Innovation Outcomes by Shareholders re: Potential Dilemma
B-l
201
Innovative Outcomes by Shareholders re: Potential Dilemma
B-2
202
Navigating Frontier
3:
Aligning Corporate Integrity Values, Talk,
and Walk
203
Phase
ЗА:
Identifying Family Farm Corporation's Corporate
Commitments to Business Integrity That May Be Relevant to the
Two Identified Integrity Dilemmas
204
Phase 3B: Plotting Shareholder Integrity Commitments and
Corporate Integrity Commitment on the Integrity Ladder
204
Phase 3C: Plotting Shareholder Integrity Commitments and
Shareholder Integrity Actions on the Integrity Grid
205
First Plotting on Integrity Grid: Shareholder Commitments and
Shareholder Actions before Stakeholder Grid and Impact
Assessment Process
206
Second Plotting on the Integrity Grid: Shareholder Talk and
Shareholder Walk after Stakeholder Grid and Impact Assessment
Process
208
Navigating Frontier
4:
Understanding Differences between
Corporations Regarding Corporate Values, Commitments, and
Action
212
Phase
4
in the Evaluation and Decision-Making Framework for
Business Integrity Management
213
Stage
1 :
Identification of Business Integrity Best Practices
214
Stage
2 :
Assessment of Best Practices
216
Stage
3:
Select Best Practices for Family Farm Corporation and
Determine Implementation Tactics
217
Navigating Frontier
5
in Business Integrity: Accountability
217
Phase
5
A: Business Integrity Accountability Cycle
218
Phase 5B: Implementing Responsive Strategy and Monitoring
Outcomes
219
Phase 5C: Continuous Improvement
219
Observations for Family Farm Corporation: Impacts of Reactive or
Proactive Management of Business Integrity
219
Contents
xv
Chapter
10:
Scenario C: Applying Business Integrity Management
Tools to Community Stakeholders
221
Corporate Background
221
Evaluation and Decision-Making Process: Focus on Managing
Community Participation
222
Navigating Frontier
1
in Corporate Integrity: Understanding
Perspectives Related to the Integrity of Corporations in
Responsiveness to Community Stakeholders
224
Phase 1A: Assessing Integrity Commitments and Actions (Historical)
of Individual Departments within
DEF
Corporation
224
Phase IB: Plotting
DEF
Corporation's Departments on the Integrity
Ladder
228
Navigating Frontier
2:
Defining the Proper Role of Corporations in
Relation to Community Stakeholders
231
Phase 2A: Applying the Stakeholder Grid and Impact Assessment
Tool to Key Community Stakeholders in the Gas Development
Project and Assessing Potential Stakeholder Impacts
231
Phase 2B: Anticipating Stakeholders' Expectations of the Corporation,
and Identifying Potential Integrity Dilemmas Arising from Project
Impacts and Expectations of Community Stakeholders
235
Phase 2C: Creating Opportunity for Innovation with Multidisciplinary
Brainstorming
to Identify Feasible Options to Manage Dilemmas
237
Navigating Frontier
3:
Aligning Corporate Integrity Values, Talk,
and Walk in Relation to Community Participation
240
Phase
ЗА:
Identifying
DEF
Corporation's Commitments to
Community Participation
241
Phase 3B: Plotting Departmental/Divisional Commitments to
Community Participation and Corporate Commitments to
Community Participation on the Integrity Ladder
241
Phase 3C: Applying the Integrity Grid
243
First Plotting on Integrity Grid: Department Commitments and
Department Actions before the Stakeholder Grid and Impact
Assessment Process
244
Second Plotting on Integrity Grid: Department Commitments
and Department Actions after the Stakeholder Grid and Impact
Assessment Process
247
Navigating Frontier
4:
Understanding Differences between
Corporations Regarding Corporate Values, Commitments, and
Action on Community Participation
251
Phase 4A: Applying the Community Investment Strategy Tool
252
xvi Contents
Phase 4B:
Applying the Permeation of Change Model
255
Phase 4C: Applying the Adapted Best Practices Tool
256
Stage
1:
Identifying Business Integrity Best Practices in Relation
to Community
256
Stage
2:
Assessing Best Practices Based on Risk/Impact and Ease
of Implementation
259
Stage
3 :
Selecting Best Practices for
DEF
Corporation and
Determining Implementation Tactics
259
Phase 4D: Benchmarking Practices
260
Navigating Frontier
5:
Accountability for Community Participation
261
Phase 5A: Clarifying Accountabilities with the Business Integrity
Accountability Cycle
261
Phase 5B: Implementing Responsive Strategy for Community
Participation
263
Phase 5C: Developing Continuous Improvement
263
Observations for
DEF
Corporation: Impacts of Reactive or
Proactive Management of Business Integrity
263
PART
3:
THE ROAD AHEAD FOR CORPORATE INTEGRITY
267
Chapter
11:
The Horizon: The Finish Line Is Still Moving
269
The Incentive: Carrots or Sticks?
269
The Stick as Motivator
271
Corporate Watchdog Culture
271
Regulating Corporate Behaviors
271
Stakeholder Wrath
2 71
The Carrot as Motivator
275
Corporate Recognition and Reward Strategies
276
Regulatory Incentives
276
Stakeholder Engagement and Voluntary Action Models
277
Evaluating the Benefits of Alliances
280
Integrity Frontiers
281
Revenue Allocation: Local Benefit Issues
281
Debt Forgiveness by Corporations
283
Allegations of Corporate Complicity in Human Rights
Violations
283
Corporate Liability for Business Integrity Commitments
284
The Long Arm of Corporate Liability
284
Accountability of Not-for-Profit Organizations
285
Shareholder Activism
283
Contents
χνϋ
Industry Self-Regulation
286
Attempts to Integrate Social Impacts into Project Assessments
286
Cultural and Regional Context
287
Managing Integrity Frontiers Beyond Compliance
288
Appendix: Business Tools
291
Integrity Ladder
292
Stakeholder Grid and Impact Assessment Tool
295
Integrity Grid
296
Permeation of Change Model
299
Adapted Best Practices Tool
299
Benchmarking Practices
301
Community Investment Strategy Tool
302
Business Integrity Accountability Cycle
304
Evaluation and Decision-Making Framework for Managing Business
Integrity
304
Index
507 |
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| id | DE-604.BV019879195 |
| illustrated | Illustrated |
| indexdate | 2024-09-23T22:19:05Z |
| institution | BVB |
| isbn | 0470835699 9780470835692 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-013203365 |
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| physical | XXVIII, 320 S. graph. Darst. |
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| spelling | Kennedy-Glans, Donna Verfasser aut Corporate integrity a toolkit for managing beyond compliance Donna Kennedy-Glans & Bob Schulz Mississauga, Ontario Wiley 2005 XXVIII, 320 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Gouvernement d'entreprise Morale des affaires Business ethics Corporate governance Corporate Governance (DE-588)4419850-4 gnd rswk-swf Unternehmensethik (DE-588)4202404-3 gnd rswk-swf Unternehmensethik (DE-588)4202404-3 s Corporate Governance (DE-588)4419850-4 s DE-604 Schulz, Robert Adolph 1943- Verfasser (DE-588)1017380333 aut Digitalisierung UB Bayreuth application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=013203365&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Kennedy-Glans, Donna Schulz, Robert Adolph 1943- Corporate integrity a toolkit for managing beyond compliance Gouvernement d'entreprise Morale des affaires Business ethics Corporate governance Corporate Governance (DE-588)4419850-4 gnd Unternehmensethik (DE-588)4202404-3 gnd |
| subject_GND | (DE-588)4419850-4 (DE-588)4202404-3 |
| title | Corporate integrity a toolkit for managing beyond compliance |
| title_auth | Corporate integrity a toolkit for managing beyond compliance |
| title_exact_search | Corporate integrity a toolkit for managing beyond compliance |
| title_full | Corporate integrity a toolkit for managing beyond compliance Donna Kennedy-Glans & Bob Schulz |
| title_fullStr | Corporate integrity a toolkit for managing beyond compliance Donna Kennedy-Glans & Bob Schulz |
| title_full_unstemmed | Corporate integrity a toolkit for managing beyond compliance Donna Kennedy-Glans & Bob Schulz |
| title_short | Corporate integrity |
| title_sort | corporate integrity a toolkit for managing beyond compliance |
| title_sub | a toolkit for managing beyond compliance |
| topic | Gouvernement d'entreprise Morale des affaires Business ethics Corporate governance Corporate Governance (DE-588)4419850-4 gnd Unternehmensethik (DE-588)4202404-3 gnd |
| topic_facet | Gouvernement d'entreprise Morale des affaires Business ethics Corporate governance Corporate Governance Unternehmensethik |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=013203365&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT kennedyglansdonna corporateintegrityatoolkitformanagingbeyondcompliance AT schulzrobertadolph corporateintegrityatoolkitformanagingbeyondcompliance |