Building a world-class inbound call center:
Gespeichert in:
1. Verfasser: | |
---|---|
Format: | Buch |
Sprache: | English |
Veröffentlicht: |
New York
TeleProfessional Inc.
1996
|
Schlagworte: | |
Beschreibung: | IX, 145 S. graph. Darst. |
Internformat
MARC
LEADER | 00000nam a2200000 c 4500 | ||
---|---|---|---|
001 | BV019864478 | ||
003 | DE-604 | ||
005 | 20050711 | ||
007 | t | ||
008 | 050629s1996 d||| |||| 00||| eng d | ||
035 | |a (OCoLC)634730773 | ||
035 | |a (DE-599)BVBBV019864478 | ||
040 | |a DE-604 |b ger |e rakwb | ||
041 | 0 | |a eng | |
049 | |a DE-M347 | ||
084 | |a QP 621 |0 (DE-625)141912: |2 rvk | ||
100 | 1 | |a Durr, William |e Verfasser |4 aut | |
245 | 1 | 0 | |a Building a world-class inbound call center |c by William Durr |
264 | 1 | |a New York |b TeleProfessional Inc. |c 1996 | |
300 | |a IX, 145 S. |b graph. Darst. | ||
336 | |b txt |2 rdacontent | ||
337 | |b n |2 rdamedia | ||
338 | |b nc |2 rdacarrier | ||
650 | 0 | 7 | |a Callcenter |0 (DE-588)4456666-9 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Management |0 (DE-588)4037278-9 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Telefonverkauf |0 (DE-588)4117183-4 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Unternehmen |0 (DE-588)4061963-1 |2 gnd |9 rswk-swf |
689 | 0 | 0 | |a Unternehmen |0 (DE-588)4061963-1 |D s |
689 | 0 | 1 | |a Callcenter |0 (DE-588)4456666-9 |D s |
689 | 0 | 2 | |a Management |0 (DE-588)4037278-9 |D s |
689 | 0 | |5 DE-604 | |
689 | 1 | 0 | |a Telefonverkauf |0 (DE-588)4117183-4 |D s |
689 | 1 | |C b |5 DE-604 | |
999 | |a oai:aleph.bib-bvb.de:BVB01-013188924 |
Datensatz im Suchindex
_version_ | 1804133385885450240 |
---|---|
any_adam_object | |
author | Durr, William |
author_facet | Durr, William |
author_role | aut |
author_sort | Durr, William |
author_variant | w d wd |
building | Verbundindex |
bvnumber | BV019864478 |
classification_rvk | QP 621 |
ctrlnum | (OCoLC)634730773 (DE-599)BVBBV019864478 |
discipline | Wirtschaftswissenschaften |
format | Book |
fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>01222nam a2200373 c 4500</leader><controlfield tag="001">BV019864478</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">20050711 </controlfield><controlfield tag="007">t</controlfield><controlfield tag="008">050629s1996 d||| |||| 00||| eng d</controlfield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)634730773</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV019864478</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rakwb</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-M347</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QP 621</subfield><subfield code="0">(DE-625)141912:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Durr, William</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Building a world-class inbound call center</subfield><subfield code="c">by William Durr</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">New York</subfield><subfield code="b">TeleProfessional Inc.</subfield><subfield code="c">1996</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">IX, 145 S.</subfield><subfield code="b">graph. Darst.</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">n</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">nc</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Callcenter</subfield><subfield code="0">(DE-588)4456666-9</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Management</subfield><subfield code="0">(DE-588)4037278-9</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Telefonverkauf</subfield><subfield code="0">(DE-588)4117183-4</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Unternehmen</subfield><subfield code="0">(DE-588)4061963-1</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Unternehmen</subfield><subfield code="0">(DE-588)4061963-1</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="1"><subfield code="a">Callcenter</subfield><subfield code="0">(DE-588)4456666-9</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="2"><subfield code="a">Management</subfield><subfield code="0">(DE-588)4037278-9</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="689" ind1="1" ind2="0"><subfield code="a">Telefonverkauf</subfield><subfield code="0">(DE-588)4117183-4</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="1" ind2=" "><subfield code="C">b</subfield><subfield code="5">DE-604</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-013188924</subfield></datafield></record></collection> |
id | DE-604.BV019864478 |
illustrated | Illustrated |
indexdate | 2024-07-09T20:07:53Z |
institution | BVB |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-013188924 |
oclc_num | 634730773 |
open_access_boolean | |
owner | DE-M347 |
owner_facet | DE-M347 |
physical | IX, 145 S. graph. Darst. |
publishDate | 1996 |
publishDateSearch | 1996 |
publishDateSort | 1996 |
publisher | TeleProfessional Inc. |
record_format | marc |
spelling | Durr, William Verfasser aut Building a world-class inbound call center by William Durr New York TeleProfessional Inc. 1996 IX, 145 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Callcenter (DE-588)4456666-9 gnd rswk-swf Management (DE-588)4037278-9 gnd rswk-swf Telefonverkauf (DE-588)4117183-4 gnd rswk-swf Unternehmen (DE-588)4061963-1 gnd rswk-swf Unternehmen (DE-588)4061963-1 s Callcenter (DE-588)4456666-9 s Management (DE-588)4037278-9 s DE-604 Telefonverkauf (DE-588)4117183-4 s b DE-604 |
spellingShingle | Durr, William Building a world-class inbound call center Callcenter (DE-588)4456666-9 gnd Management (DE-588)4037278-9 gnd Telefonverkauf (DE-588)4117183-4 gnd Unternehmen (DE-588)4061963-1 gnd |
subject_GND | (DE-588)4456666-9 (DE-588)4037278-9 (DE-588)4117183-4 (DE-588)4061963-1 |
title | Building a world-class inbound call center |
title_auth | Building a world-class inbound call center |
title_exact_search | Building a world-class inbound call center |
title_full | Building a world-class inbound call center by William Durr |
title_fullStr | Building a world-class inbound call center by William Durr |
title_full_unstemmed | Building a world-class inbound call center by William Durr |
title_short | Building a world-class inbound call center |
title_sort | building a world class inbound call center |
topic | Callcenter (DE-588)4456666-9 gnd Management (DE-588)4037278-9 gnd Telefonverkauf (DE-588)4117183-4 gnd Unternehmen (DE-588)4061963-1 gnd |
topic_facet | Callcenter Management Telefonverkauf Unternehmen |
work_keys_str_mv | AT durrwilliam buildingaworldclassinboundcallcenter |