Understanding customer loyalty and disloyalty: the effect of loyalty-supporting and -repressing factors
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Helsingfors
Hanken Svenska Handelshögskolan
2004
|
| Series: | Ekonomi och samhälle
125 |
| Subjects: | |
| Item Description: | Zugl.: Helsingfors, Svenska Handelshögskolan, Diss., 2004 |
| Physical Description: | VIII, 228 S. graph. Darst. |
| ISBN: | 9515558190 |
Staff View
MARC
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Record in the Search Index
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| author_facet | Nordman, Christina |
| author_role | aut |
| author_sort | Nordman, Christina |
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| building | Verbundindex |
| bvnumber | BV019850810 |
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| ctrlnum | (OCoLC)76840798 (DE-599)BVBBV019850810 |
| discipline | Wirtschaftswissenschaften |
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| genre_facet | Hochschulschrift |
| id | DE-604.BV019850810 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T20:07:34Z |
| institution | BVB |
| isbn | 9515558190 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-013175515 |
| oclc_num | 76840798 |
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| owner | DE-945 |
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| physical | VIII, 228 S. graph. Darst. |
| publishDate | 2004 |
| publishDateSearch | 2004 |
| publishDateSort | 2004 |
| publisher | Hanken Svenska Handelshögskolan |
| record_format | marc |
| series | Ekonomi och samhälle |
| series2 | Ekonomi och samhälle |
| spelling | Nordman, Christina Verfasser aut Understanding customer loyalty and disloyalty the effect of loyalty-supporting and -repressing factors Christina Nordman Helsingfors Hanken Svenska Handelshögskolan 2004 VIII, 228 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Ekonomi och samhälle 125 Zugl.: Helsingfors, Svenska Handelshögskolan, Diss., 2004 asiakaspalvelu ysa asiakassuhde ysa asiakastyytyväisyys ysa asiakasuskollisuus ysa pankit ysa pankkipalvelut ysa suhdemarkkinointi ysa Kundenbindung (DE-588)4384508-3 gnd rswk-swf Kundentreue (DE-588)4393499-7 gnd rswk-swf (DE-588)4113937-9 Hochschulschrift gnd-content Kundentreue (DE-588)4393499-7 s DE-604 Kundenbindung (DE-588)4384508-3 s b DE-604 Ekonomi och samhälle 125 (DE-604)BV000823559 125 |
| spellingShingle | Nordman, Christina Understanding customer loyalty and disloyalty the effect of loyalty-supporting and -repressing factors Ekonomi och samhälle asiakaspalvelu ysa asiakassuhde ysa asiakastyytyväisyys ysa asiakasuskollisuus ysa pankit ysa pankkipalvelut ysa suhdemarkkinointi ysa Kundenbindung (DE-588)4384508-3 gnd Kundentreue (DE-588)4393499-7 gnd |
| subject_GND | (DE-588)4384508-3 (DE-588)4393499-7 (DE-588)4113937-9 |
| title | Understanding customer loyalty and disloyalty the effect of loyalty-supporting and -repressing factors |
| title_auth | Understanding customer loyalty and disloyalty the effect of loyalty-supporting and -repressing factors |
| title_exact_search | Understanding customer loyalty and disloyalty the effect of loyalty-supporting and -repressing factors |
| title_full | Understanding customer loyalty and disloyalty the effect of loyalty-supporting and -repressing factors Christina Nordman |
| title_fullStr | Understanding customer loyalty and disloyalty the effect of loyalty-supporting and -repressing factors Christina Nordman |
| title_full_unstemmed | Understanding customer loyalty and disloyalty the effect of loyalty-supporting and -repressing factors Christina Nordman |
| title_short | Understanding customer loyalty and disloyalty |
| title_sort | understanding customer loyalty and disloyalty the effect of loyalty supporting and repressing factors |
| title_sub | the effect of loyalty-supporting and -repressing factors |
| topic | asiakaspalvelu ysa asiakassuhde ysa asiakastyytyväisyys ysa asiakasuskollisuus ysa pankit ysa pankkipalvelut ysa suhdemarkkinointi ysa Kundenbindung (DE-588)4384508-3 gnd Kundentreue (DE-588)4393499-7 gnd |
| topic_facet | asiakaspalvelu asiakassuhde asiakastyytyväisyys asiakasuskollisuus pankit pankkipalvelut suhdemarkkinointi Kundenbindung Kundentreue Hochschulschrift |
| volume_link | (DE-604)BV000823559 |
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