Understanding customer loyalty and disloyalty: the effect of loyalty-supporting and -repressing factors
Gespeichert in:
1. Verfasser: | |
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Format: | Buch |
Sprache: | English |
Veröffentlicht: |
Helsingfors
Hanken Svenska Handelshögskolan
2004
|
Schriftenreihe: | Ekonomi och samhälle
125 |
Schlagworte: | |
Beschreibung: | Zugl.: Helsingfors, Svenska Handelshögskolan, Diss., 2004 |
Beschreibung: | VIII, 228 S. graph. Darst. |
ISBN: | 9515558190 |
Internformat
MARC
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245 | 1 | 0 | |a Understanding customer loyalty and disloyalty |b the effect of loyalty-supporting and -repressing factors |c Christina Nordman |
264 | 1 | |a Helsingfors |b Hanken Svenska Handelshögskolan |c 2004 | |
300 | |a VIII, 228 S. |b graph. Darst. | ||
336 | |b txt |2 rdacontent | ||
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338 | |b nc |2 rdacarrier | ||
490 | 1 | |a Ekonomi och samhälle |v 125 | |
500 | |a Zugl.: Helsingfors, Svenska Handelshögskolan, Diss., 2004 | ||
650 | 7 | |a asiakaspalvelu |2 ysa | |
650 | 7 | |a asiakassuhde |2 ysa | |
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Datensatz im Suchindex
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any_adam_object | |
author | Nordman, Christina |
author_facet | Nordman, Christina |
author_role | aut |
author_sort | Nordman, Christina |
author_variant | c n cn |
building | Verbundindex |
bvnumber | BV019850810 |
classification_rvk | QP 600 |
ctrlnum | (OCoLC)76840798 (DE-599)BVBBV019850810 |
discipline | Wirtschaftswissenschaften |
format | Book |
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genre_facet | Hochschulschrift |
id | DE-604.BV019850810 |
illustrated | Illustrated |
indexdate | 2024-07-09T20:07:34Z |
institution | BVB |
isbn | 9515558190 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-013175515 |
oclc_num | 76840798 |
open_access_boolean | |
owner | DE-945 |
owner_facet | DE-945 |
physical | VIII, 228 S. graph. Darst. |
publishDate | 2004 |
publishDateSearch | 2004 |
publishDateSort | 2004 |
publisher | Hanken Svenska Handelshögskolan |
record_format | marc |
series | Ekonomi och samhälle |
series2 | Ekonomi och samhälle |
spelling | Nordman, Christina Verfasser aut Understanding customer loyalty and disloyalty the effect of loyalty-supporting and -repressing factors Christina Nordman Helsingfors Hanken Svenska Handelshögskolan 2004 VIII, 228 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Ekonomi och samhälle 125 Zugl.: Helsingfors, Svenska Handelshögskolan, Diss., 2004 asiakaspalvelu ysa asiakassuhde ysa asiakastyytyväisyys ysa asiakasuskollisuus ysa pankit ysa pankkipalvelut ysa suhdemarkkinointi ysa Kundenbindung (DE-588)4384508-3 gnd rswk-swf Kundentreue (DE-588)4393499-7 gnd rswk-swf (DE-588)4113937-9 Hochschulschrift gnd-content Kundentreue (DE-588)4393499-7 s DE-604 Kundenbindung (DE-588)4384508-3 s b DE-604 Ekonomi och samhälle 125 (DE-604)BV000823559 125 |
spellingShingle | Nordman, Christina Understanding customer loyalty and disloyalty the effect of loyalty-supporting and -repressing factors Ekonomi och samhälle asiakaspalvelu ysa asiakassuhde ysa asiakastyytyväisyys ysa asiakasuskollisuus ysa pankit ysa pankkipalvelut ysa suhdemarkkinointi ysa Kundenbindung (DE-588)4384508-3 gnd Kundentreue (DE-588)4393499-7 gnd |
subject_GND | (DE-588)4384508-3 (DE-588)4393499-7 (DE-588)4113937-9 |
title | Understanding customer loyalty and disloyalty the effect of loyalty-supporting and -repressing factors |
title_auth | Understanding customer loyalty and disloyalty the effect of loyalty-supporting and -repressing factors |
title_exact_search | Understanding customer loyalty and disloyalty the effect of loyalty-supporting and -repressing factors |
title_full | Understanding customer loyalty and disloyalty the effect of loyalty-supporting and -repressing factors Christina Nordman |
title_fullStr | Understanding customer loyalty and disloyalty the effect of loyalty-supporting and -repressing factors Christina Nordman |
title_full_unstemmed | Understanding customer loyalty and disloyalty the effect of loyalty-supporting and -repressing factors Christina Nordman |
title_short | Understanding customer loyalty and disloyalty |
title_sort | understanding customer loyalty and disloyalty the effect of loyalty supporting and repressing factors |
title_sub | the effect of loyalty-supporting and -repressing factors |
topic | asiakaspalvelu ysa asiakassuhde ysa asiakastyytyväisyys ysa asiakasuskollisuus ysa pankit ysa pankkipalvelut ysa suhdemarkkinointi ysa Kundenbindung (DE-588)4384508-3 gnd Kundentreue (DE-588)4393499-7 gnd |
topic_facet | asiakaspalvelu asiakassuhde asiakastyytyväisyys asiakasuskollisuus pankit pankkipalvelut suhdemarkkinointi Kundenbindung Kundentreue Hochschulschrift |
volume_link | (DE-604)BV000823559 |
work_keys_str_mv | AT nordmanchristina understandingcustomerloyaltyanddisloyaltytheeffectofloyaltysupportingandrepressingfactors |