APA (7th ed.) Citation

Nordman, C. (2004). Understanding customer loyalty and disloyalty: The effect of loyalty-supporting and -repressing factors. Hanken Svenska Handelshögskolan.

Chicago Style (17th ed.) Citation

Nordman, Christina. Understanding Customer Loyalty and Disloyalty: The Effect of Loyalty-supporting and -repressing Factors. Helsingfors: Hanken Svenska Handelshögskolan, 2004.

MLA (9th ed.) Citation

Nordman, Christina. Understanding Customer Loyalty and Disloyalty: The Effect of Loyalty-supporting and -repressing Factors. Hanken Svenska Handelshögskolan, 2004.

Warning: These citations may not always be 100% accurate.