A handbook of management and leadership: a guide to managing for results
Gespeichert in:
1. Verfasser: | |
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Format: | Buch |
Sprache: | English |
Veröffentlicht: |
London [u.a.]
Kogan Page
2005
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Schlagworte: | |
Online-Zugang: | Inhaltsverzeichnis |
Beschreibung: | Includes bibliographical references and index |
Beschreibung: | X, 242 S. graph. Darst. |
ISBN: | 0749443448 |
Internformat
MARC
LEADER | 00000nam a2200000zc 4500 | ||
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001 | BV019840821 | ||
003 | DE-604 | ||
005 | 20110527 | ||
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008 | 050610s2005 xxkd||| |||| 00||| eng d | ||
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020 | |a 0749443448 |9 0-7494-4344-8 | ||
035 | |a (OCoLC)57429821 | ||
035 | |a (DE-599)BVBBV019840821 | ||
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245 | 1 | 0 | |a A handbook of management and leadership |b a guide to managing for results |c Michael Armstrong ; Tina Stephens |
246 | 1 | 3 | |a Management and leadership |
264 | 1 | |a London [u.a.] |b Kogan Page |c 2005 | |
300 | |a X, 242 S. |b graph. Darst. | ||
336 | |b txt |2 rdacontent | ||
337 | |b n |2 rdamedia | ||
338 | |b nc |2 rdacarrier | ||
500 | |a Includes bibliographical references and index | ||
505 | 8 | |a The nature of management -- Leadership -- The role of the manager -- Managerial activities -- Approaches to management -- Making things happen -- Strategic management -- Systems and process management -- Self-development -- The process of change -- The context of change -- Change management -- Basis of customer service -- Approaches to customer service -- Achieving high levels of customer service -- Continuous improvement -- Quality management. | |
650 | 7 | |a Führung |2 swd | |
650 | 4 | |a Gestion - Guides, manuels, etc | |
650 | 4 | |a Leadership - Guides, manuels, etc | |
650 | 7 | |a Management |2 swd | |
650 | 4 | |a Führung | |
650 | 4 | |a Leadership |v Handbooks, manuals, etc | |
650 | 4 | |a Management |v Handbooks, manuals, etc | |
650 | 0 | 7 | |a Management |0 (DE-588)4037278-9 |2 gnd |9 rswk-swf |
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700 | 1 | |a Stephens, Tina |e Sonstige |4 oth | |
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Datensatz im Suchindex
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adam_text | A HANDBOOK OF MANAGEMENT AND LEADERSHIP / ARMSTRONG, MICHAEL : 2005
TABLE OF CONTENTS / INHALTSVERZEICHNIS
THE NATURE OF MANAGEMENT
LEADERSHIP
THE ROLE OF THE MANAGER
MANAGERIAL ACTIVITIES
APPROACHES TO MANAGEMENT
MAKING THINGS HAPPEN
STRATEGIC MANAGEMENT
SYSTEMS AND PROCESS MANAGEMENT
SELF-DEVELOPMENT
THE PROCESS OF CHANGE
THE CONTEXT OF CHANGE
CHANGE MANAGEMENT
BASIS OF CUSTOMER SERVICE
APPROACHES TO CUSTOMER SERVICE
ACHIEVING HIGH LEVELS OF CUSTOMER SERVICE
CONTINUOUS IMPROVEMENT
QUALITY MANAGEMENT.
DIESES SCHRIFTSTUECK WURDE MASCHINELL ERZEUGT.
|
any_adam_object | 1 |
author | Armstrong, Michael 1928- |
author_GND | (DE-588)13143683X |
author_facet | Armstrong, Michael 1928- |
author_role | aut |
author_sort | Armstrong, Michael 1928- |
author_variant | m a ma |
building | Verbundindex |
bvnumber | BV019840821 |
callnumber-first | H - Social Science |
callnumber-label | HD38 |
callnumber-raw | HD38.15 |
callnumber-search | HD38.15 |
callnumber-sort | HD 238.15 |
callnumber-subject | HD - Industries, Land Use, Labor |
classification_rvk | QP 300 |
contents | The nature of management -- Leadership -- The role of the manager -- Managerial activities -- Approaches to management -- Making things happen -- Strategic management -- Systems and process management -- Self-development -- The process of change -- The context of change -- Change management -- Basis of customer service -- Approaches to customer service -- Achieving high levels of customer service -- Continuous improvement -- Quality management. |
ctrlnum | (OCoLC)57429821 (DE-599)BVBBV019840821 |
dewey-full | 658.4 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.4 |
dewey-search | 658.4 |
dewey-sort | 3658.4 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
format | Book |
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id | DE-604.BV019840821 |
illustrated | Illustrated |
indexdate | 2024-07-09T20:07:20Z |
institution | BVB |
isbn | 0749443448 |
language | English |
lccn | 2005001556 |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-013165718 |
oclc_num | 57429821 |
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physical | X, 242 S. graph. Darst. |
publishDate | 2005 |
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publisher | Kogan Page |
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spelling | Armstrong, Michael 1928- Verfasser (DE-588)13143683X aut A handbook of management and leadership a guide to managing for results Michael Armstrong ; Tina Stephens Management and leadership London [u.a.] Kogan Page 2005 X, 242 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Includes bibliographical references and index The nature of management -- Leadership -- The role of the manager -- Managerial activities -- Approaches to management -- Making things happen -- Strategic management -- Systems and process management -- Self-development -- The process of change -- The context of change -- Change management -- Basis of customer service -- Approaches to customer service -- Achieving high levels of customer service -- Continuous improvement -- Quality management. Führung swd Gestion - Guides, manuels, etc Leadership - Guides, manuels, etc Management swd Führung Leadership Handbooks, manuals, etc Management Handbooks, manuals, etc Management (DE-588)4037278-9 gnd rswk-swf Management (DE-588)4037278-9 s DE-604 Stephens, Tina Sonstige oth LoC Fremddatenuebernahme application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=013165718&sequence=000003&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
spellingShingle | Armstrong, Michael 1928- A handbook of management and leadership a guide to managing for results The nature of management -- Leadership -- The role of the manager -- Managerial activities -- Approaches to management -- Making things happen -- Strategic management -- Systems and process management -- Self-development -- The process of change -- The context of change -- Change management -- Basis of customer service -- Approaches to customer service -- Achieving high levels of customer service -- Continuous improvement -- Quality management. Führung swd Gestion - Guides, manuels, etc Leadership - Guides, manuels, etc Management swd Führung Leadership Handbooks, manuals, etc Management Handbooks, manuals, etc Management (DE-588)4037278-9 gnd |
subject_GND | (DE-588)4037278-9 |
title | A handbook of management and leadership a guide to managing for results |
title_alt | Management and leadership |
title_auth | A handbook of management and leadership a guide to managing for results |
title_exact_search | A handbook of management and leadership a guide to managing for results |
title_full | A handbook of management and leadership a guide to managing for results Michael Armstrong ; Tina Stephens |
title_fullStr | A handbook of management and leadership a guide to managing for results Michael Armstrong ; Tina Stephens |
title_full_unstemmed | A handbook of management and leadership a guide to managing for results Michael Armstrong ; Tina Stephens |
title_short | A handbook of management and leadership |
title_sort | a handbook of management and leadership a guide to managing for results |
title_sub | a guide to managing for results |
topic | Führung swd Gestion - Guides, manuels, etc Leadership - Guides, manuels, etc Management swd Führung Leadership Handbooks, manuals, etc Management Handbooks, manuals, etc Management (DE-588)4037278-9 gnd |
topic_facet | Führung Gestion - Guides, manuels, etc Leadership - Guides, manuels, etc Management Leadership Handbooks, manuals, etc Management Handbooks, manuals, etc |
url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=013165718&sequence=000003&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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