Call center management on fast forward: succeeding in today's dynamic inbound environment
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Annapolis, Md.
Call Center Press
1999
|
| Ausgabe: | 1. publ., 5. print. |
| Schlagworte: | |
| Beschreibung: | 281 S. graph. Darst. |
| ISBN: | 0965909301 |
Internformat
MARC
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| 100 | 1 | |a Cleveland, Brad |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Call center management on fast forward |b succeeding in today's dynamic inbound environment |c Brad Cleveland ; Julia Mayben |
| 250 | |a 1. publ., 5. print. | ||
| 264 | 1 | |a Annapolis, Md. |b Call Center Press |c 1999 | |
| 300 | |a 281 S. |b graph. Darst. | ||
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Datensatz im Suchindex
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| author | Cleveland, Brad Mayben, Julia |
| author_facet | Cleveland, Brad Mayben, Julia |
| author_role | aut aut |
| author_sort | Cleveland, Brad |
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| building | Verbundindex |
| bvnumber | BV019837471 |
| classification_rvk | QP 620 |
| ctrlnum | (OCoLC)634428293 (DE-599)BVBBV019837471 |
| discipline | Wirtschaftswissenschaften |
| edition | 1. publ., 5. print. |
| format | Book |
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| id | DE-604.BV019837471 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T20:07:16Z |
| institution | BVB |
| isbn | 0965909301 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-013162434 |
| oclc_num | 634428293 |
| open_access_boolean | |
| owner | DE-19 DE-BY-UBM |
| owner_facet | DE-19 DE-BY-UBM |
| physical | 281 S. graph. Darst. |
| publishDate | 1999 |
| publishDateSearch | 1999 |
| publishDateSort | 1999 |
| publisher | Call Center Press |
| record_format | marc |
| spelling | Cleveland, Brad Verfasser aut Call center management on fast forward succeeding in today's dynamic inbound environment Brad Cleveland ; Julia Mayben 1. publ., 5. print. Annapolis, Md. Call Center Press 1999 281 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Management (DE-588)4037278-9 gnd rswk-swf Callcenter (DE-588)4456666-9 gnd rswk-swf Callcenter (DE-588)4456666-9 s Management (DE-588)4037278-9 s DE-604 Mayben, Julia Verfasser aut |
| spellingShingle | Cleveland, Brad Mayben, Julia Call center management on fast forward succeeding in today's dynamic inbound environment Management (DE-588)4037278-9 gnd Callcenter (DE-588)4456666-9 gnd |
| subject_GND | (DE-588)4037278-9 (DE-588)4456666-9 |
| title | Call center management on fast forward succeeding in today's dynamic inbound environment |
| title_auth | Call center management on fast forward succeeding in today's dynamic inbound environment |
| title_exact_search | Call center management on fast forward succeeding in today's dynamic inbound environment |
| title_full | Call center management on fast forward succeeding in today's dynamic inbound environment Brad Cleveland ; Julia Mayben |
| title_fullStr | Call center management on fast forward succeeding in today's dynamic inbound environment Brad Cleveland ; Julia Mayben |
| title_full_unstemmed | Call center management on fast forward succeeding in today's dynamic inbound environment Brad Cleveland ; Julia Mayben |
| title_short | Call center management on fast forward |
| title_sort | call center management on fast forward succeeding in today s dynamic inbound environment |
| title_sub | succeeding in today's dynamic inbound environment |
| topic | Management (DE-588)4037278-9 gnd Callcenter (DE-588)4456666-9 gnd |
| topic_facet | Management Callcenter |
| work_keys_str_mv | AT clevelandbrad callcentermanagementonfastforwardsucceedingintodaysdynamicinboundenvironment AT maybenjulia callcentermanagementonfastforwardsucceedingintodaysdynamicinboundenvironment |