Services marketing management: a strategic perspective
Gespeichert in:
Hauptverfasser: | , , |
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Format: | Buch |
Sprache: | English |
Veröffentlicht: |
Chichester [u.a.]
Wiley
2006
|
Ausgabe: | 2. ed. |
Schlagworte: | |
Online-Zugang: | Inhaltsverzeichnis |
Beschreibung: | XVII, 554 S. Ill., graph. Darst. |
ISBN: | 9780470091166 0470091169 |
Internformat
MARC
LEADER | 00000nam a2200000 c 4500 | ||
---|---|---|---|
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007 | t | ||
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020 | |a 0470091169 |9 0-470-09116-9 | ||
035 | |a (OCoLC)254180221 | ||
035 | |a (DE-599)BVBBV019833658 | ||
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100 | 1 | |a Kasper, Hans |e Verfasser |4 aut | |
245 | 1 | 0 | |a Services marketing management |b a strategic perspective |c Hans Kasper ; Piet van Helsdingen ; Mark Gabbott |
250 | |a 2. ed. | ||
264 | 1 | |a Chichester [u.a.] |b Wiley |c 2006 | |
300 | |a XVII, 554 S. |b Ill., graph. Darst. | ||
336 | |b txt |2 rdacontent | ||
337 | |b n |2 rdamedia | ||
338 | |b nc |2 rdacarrier | ||
650 | 4 | |a Customer services |x Marketing |x Management | |
650 | 4 | |a Service industries |x Marketing |x Management | |
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650 | 0 | 7 | |a Dienstleistung |0 (DE-588)4012178-1 |2 gnd |9 rswk-swf |
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689 | 0 | |5 DE-604 | |
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700 | 1 | |a Helsdingen, Piet van |e Verfasser |4 aut | |
700 | 1 | |a Gabbott, Mark |e Verfasser |4 aut | |
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Datensatz im Suchindex
_version_ | 1805082865718788096 |
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adam_text |
CONTENTS
Preface
PART
1
2
3
PART
4
5
6
7
PART
8
9
10
11
12
13
References
Index |
any_adam_object | 1 |
author | Kasper, Hans Helsdingen, Piet van Gabbott, Mark |
author_facet | Kasper, Hans Helsdingen, Piet van Gabbott, Mark |
author_role | aut aut aut |
author_sort | Kasper, Hans |
author_variant | h k hk p v h pv pvh m g mg |
building | Verbundindex |
bvnumber | BV019833658 |
callnumber-first | H - Social Science |
callnumber-label | HD9980 |
callnumber-raw | HD9980.5 |
callnumber-search | HD9980.5 |
callnumber-sort | HD 49980.5 |
callnumber-subject | HD - Industries, Land Use, Labor |
classification_rvk | QP 600 QQ 250 |
ctrlnum | (OCoLC)254180221 (DE-599)BVBBV019833658 |
dewey-full | 658.8 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.8 |
dewey-search | 658.8 |
dewey-sort | 3658.8 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
edition | 2. ed. |
format | Book |
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id | DE-604.BV019833658 |
illustrated | Illustrated |
indexdate | 2024-07-20T07:39:26Z |
institution | BVB |
isbn | 9780470091166 0470091169 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-013158702 |
oclc_num | 254180221 |
open_access_boolean | |
owner | DE-1050 DE-1049 DE-473 DE-BY-UBG DE-703 DE-1047 DE-634 DE-2070s DE-188 DE-19 DE-BY-UBM |
owner_facet | DE-1050 DE-1049 DE-473 DE-BY-UBG DE-703 DE-1047 DE-634 DE-2070s DE-188 DE-19 DE-BY-UBM |
physical | XVII, 554 S. Ill., graph. Darst. |
publishDate | 2006 |
publishDateSearch | 2006 |
publishDateSort | 2006 |
publisher | Wiley |
record_format | marc |
spelling | Kasper, Hans Verfasser aut Services marketing management a strategic perspective Hans Kasper ; Piet van Helsdingen ; Mark Gabbott 2. ed. Chichester [u.a.] Wiley 2006 XVII, 554 S. Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier Customer services Marketing Management Service industries Marketing Management Management (DE-588)4037278-9 gnd rswk-swf Marketing (DE-588)4037589-4 gnd rswk-swf Marketingmanagement (DE-588)4168907-0 gnd rswk-swf Dienstleistungsbetrieb (DE-588)4012181-1 gnd rswk-swf Dienstleistung (DE-588)4012178-1 gnd rswk-swf Dienstleistung (DE-588)4012178-1 s Marketing (DE-588)4037589-4 s Management (DE-588)4037278-9 s DE-604 DE-188 Dienstleistungsbetrieb (DE-588)4012181-1 s Marketingmanagement (DE-588)4168907-0 s Helsdingen, Piet van Verfasser aut Gabbott, Mark Verfasser aut Digitalisierung UBRegensburg application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=013158702&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
spellingShingle | Kasper, Hans Helsdingen, Piet van Gabbott, Mark Services marketing management a strategic perspective Customer services Marketing Management Service industries Marketing Management Management (DE-588)4037278-9 gnd Marketing (DE-588)4037589-4 gnd Marketingmanagement (DE-588)4168907-0 gnd Dienstleistungsbetrieb (DE-588)4012181-1 gnd Dienstleistung (DE-588)4012178-1 gnd |
subject_GND | (DE-588)4037278-9 (DE-588)4037589-4 (DE-588)4168907-0 (DE-588)4012181-1 (DE-588)4012178-1 |
title | Services marketing management a strategic perspective |
title_auth | Services marketing management a strategic perspective |
title_exact_search | Services marketing management a strategic perspective |
title_full | Services marketing management a strategic perspective Hans Kasper ; Piet van Helsdingen ; Mark Gabbott |
title_fullStr | Services marketing management a strategic perspective Hans Kasper ; Piet van Helsdingen ; Mark Gabbott |
title_full_unstemmed | Services marketing management a strategic perspective Hans Kasper ; Piet van Helsdingen ; Mark Gabbott |
title_short | Services marketing management |
title_sort | services marketing management a strategic perspective |
title_sub | a strategic perspective |
topic | Customer services Marketing Management Service industries Marketing Management Management (DE-588)4037278-9 gnd Marketing (DE-588)4037589-4 gnd Marketingmanagement (DE-588)4168907-0 gnd Dienstleistungsbetrieb (DE-588)4012181-1 gnd Dienstleistung (DE-588)4012178-1 gnd |
topic_facet | Customer services Marketing Management Service industries Marketing Management Management Marketing Marketingmanagement Dienstleistungsbetrieb Dienstleistung |
url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=013158702&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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