Practicing organization development: a guide for consultants
Gespeichert in:
| Format: | Buch |
|---|---|
| Sprache: | English |
| Veröffentlicht: |
San Francisco, Calif.
Pfeiffer
2005
|
| Ausgabe: | 2. ed. |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XXVII, 717 S. |
| ISBN: | 0787962384 |
Internformat
MARC
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| 245 | 1 | 0 | |a Practicing organization development |b a guide for consultants |c ed. by William J. Rothwell ... |
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Datensatz im Suchindex
| _version_ | 1804133327483961344 |
|---|---|
| adam_text | CONTENTS
Contents of the CD ROM x
List of Exhibits, Tables, Figures, and Tables xii
Dedication xv
Acknowledgments xvii
Statement of the Board xix
Foreword xxiii
Introduction 1
PART ONE: FOUNDATIONS 7
1. Organization Development 9
William J. Rothwell and Roland L. Sullivan
2. Models for Change 39
William J. Rothwell and Roland L. Sullivan
3. On the Shoulders of Giants: The Origins of OD 81
Billie T. Alban and John J. Scherer
4. Using the HRD Audit to Build Convergence Between Human
Resource Management and Organization Development 106
T.V. Rao and William J. Rothwell vii
5. Competencies of OD Practitioners 135
Christopher G. Worley, William J. Rothwell, and Roland L. Sullivan
6. Organization Development from the View of the Experts:
Summary Results 164
D.D. Warrick
7. A Future Responsive Perspective for Competent Practice in OD 188
Saul Eisen, Jeanne Cherbeneau, and Christopher G. Worley
PART TWO: STEPS TO GUIDE PLANNED CHANGE 209
8. Marketing OD 211
Alan Weiss
9. Pre Launch 238
David W. Jamieson
10. Launch: Assessment and Action Planning 271
By D.D. Warrick
11. Implementation and Continuing the Change Effort 313
W. Warner Burke
12. Evaluation 327
Gary N. McLean and Steven H. Cady
13. Separation 354
W. Warner Burke and Ann Van Eron
PART THREE: LEVELS OF ORGANIZATIONAL CHANGE 363
14. Taking Organization Culture Seriously 365
Edgar Schein
15. Person Centered OD Interventions 376
Udai Pareek, John J. Scherer, and Lynn Brinkerhoff
16. Team Building: Past, Present, and Future 403
W. Gibb Dyer, Jr.
17. Interventions in Large Systems 420
Thomas G. Cummings and Anne E. Feyerherm
18. Whole System Transformation: The Five Truths of Change 440
Steven H. Cady and Kathleen D. Dannemiller
19. OD Through Interlevel Dynamics 456
David Coghlan
CONTENTS E
PART FOUR: SPECIAL ISSUES IN OD 465
20. Global Organization Development 467
Gary N. McLean, Karen J. Davis, Mila N. Baker, and Juana Anguita
21. Values, Ethics, and Practice in the
Field of Organization Development 493
Terri Egan and William Gellermann
22. Bringing Every Mind into the Game to Realize the Positive
Revolution in Strategy: The Appreciative Inquiry Summit 510
Frank J. Barrett, David L. Cooperrider, and Ronald E. Fry
23. Human Systems Dynamics: Competencies in a Complex World 539
Glenda H. Eoyang
24. Technology and Organization Development 550
Soren Kaplan
25. The Personhood of the Consultant:
The OD Practitioner as Human Being 583
Robert Tannenbamn with Saul Eisen
26. Adding to the Complexity of Personal Change 607
Kristine Quade
27. Practicing Internal OD 620
Allan Foss, David Lipsky, Allen On, Beverly Scott, Terrence Seamon, Julie
Smendzuik O Brien, Anna Tavis, Dale Wissman, and Catherine Woods
28. Our Work for the Times in Which We Live 646
Margaret Wheatley
Appendix I. A Self Assessment Tool for OD Competencies 656
Christopher G. Worley, William J. Rothwell, and Roland L. Sullivan
Appendix II. Future OD Practice and Practitioner Competencies 664
Saul Eisen
About the Editors 673
About the Contributing Authors 675
About the Series Editors 693
About the Board Members 695
Subject Index 697
Name Index 710
How to Use the CD Rom 718
Pfeiffer Publications Guide 719
CONTENTS OF THE CD ROM
I. PowerPoint Presentations and Media
Slides to Accompany the Book
World Vision Case (to play, select index.html or player.html)
Competency Presentation to Linkage
Competency Presentation to Boston OD Network
Internal and External Partnerships
II. Sample Syllabus for an Introduction to OD Course
III. Outlines from the Chapters for Use in Preparing Lectures
IV. Various Competency lists
Competency List: Version 20
Competency list: Version 14
AU/NTL Competencies
Guidelines for Entry Level Competencies
IAF Competencies
Competencies for Facilitating Summits
Competencies for Change Leaders
OD Skills and Knowledge—Sheppard Study
V. Bibliographies
Use of Self
link to Bowling Green ODC Bibliography
x
wvn i in 10 ur inc uu i utvi ai
VI. Stories from OD Elders
John Adams
Peter Block
Juanita Brown
Don Cole
Saul Eisen
Art Freedman
Stephen Jenks
Frederick A. Miller
Udai Pareek
Larry Porter
Charles Seashore
Edie Seashore
Marvin Weisbord
VII. Papers, Articles
Dick Beckhard s Principles for Being a Change Agent
The Social Construction of Reality
Changing the Language of Change
The History of OD and the NTL Institute
The Business Process of Change
A Contemporary Definition of OD
VIII. Organization Change and Development Websites
IX. From the Book
Appendix I: A Self Assessment Tool for OD Competencies
Appendix II: Future OD Practice and Practitioner Competencies
Exhibit 1.1: A Worksheet for Reflecting on Your Assumptions
Figure 3.1: Origins of OD Time Line
Exhibit 10.1: Organization Assessment and Action Planning
Guidelines
Exhibit 10.2: Fundamentals of Building Successful Organizations
Exhibit 10.5: Sample Interview Questions
Exhibit 10.6: Culture Assessment
Exhibit 10.7: Change Management Checklist
Exhibit 10.9: Change Planning Form
Exhibit 12.3: Survey to Determine Satisfaction with a Team Meeting
Process
Exhibit 15.1: Sample Executive Development Assessment
Exhibit 16.1: Team Building Checklist I
Exhibit 16.2: Team Building Checklist II
LIST OF EXHIBITS, FIGURES, AND TABLES
Exhibit 1.1 A Worksheet for Reflecting on Your Assumptions 11
Figure 1.1 A Model of a System 26
Exhibit 1.2 Comparison of Systems and Non Systems Behavior 28
Exhibit 1.3 Characteristics of Likert s Four Types of Organizations 31
Exhibit 2.1 The Critical Research Model 41
Figure 2.1 The Traditional Action Research Model 42
Figure 2.2 The Mohr/Jacobsgaard Four I Model of Appreciative
Inquiry 54
Figure 2.3 A New View of the Action Research Model 56
Figure 2.4 Sullivan/Rothwell Change Process Model 58
Exhibit 2.2 Distinctions Between Organization Change and
Transformation 62
Figure 2.5 Three Models of the Change Process 76
Figure 3.1 Origins of OD Time Line 84
Exhibit 4.1 Checklist of Audit Documents 125
Exhibit 4.2 Sample HRD Audit Scorecard 126
Table 5.1 Sample Demographics 142
Table 5.2 Section by Section Results 145
Table 5.3 Pooled Item Analysis Results 146
Table 5.4 Comparison of Competency Clusters 147
Table 5.5 Comparison of Final Competencies with Other Competency
Studies 155
xii
LIST OF EXHIBITS, FIGURES, AND TABLES XII
Exhibit 6.1 Respondents and Questions Asked in the 2002 2003
Study 165
Exhibit 6.2 Respondents and Questions Asked in the 1978 Study 166
Exhibit 6.3 Frequently Cited OD Definitions 167
Exhibit 6.4 Sampling of Definitions from the 2002 2003 Study 169
Exhibit 6.5 Defining Organization Development 172
Exhibit 6.6 Characteristics of OD 174
Exhibit 6.7 OD Values 175
Exhibit 6.8 Relevancy of OD in Today s Times 176
Exhibit 6.9 OD Competencies 179
Exhibit 6.10 Best of the Newer Contributions 181
Exhibit 6.11 Major Issues Facing OD 183
Exhibit 7.1 Research on the Future of OD 191
Exhibit 7.2 Delphi Panel Participants 192
Exhibit 8.1 The Rainmaker Attributes 213
Figure 8.1 Three Areas and Four Conditions for Value 214
Figure 8.2 The Gravity Concept of Marketing OD Services 216
Exhibit 8.2 Trade Associations 221
Figure 8.3 Conceptual Agreement as the Key to Closing New
Business 229
Exhibit 10.1 Organization Assessment and Action Planning
Guidelines 275
Exhibit 10.2 Fundamentals of Building Successful Organizations 280
Exhibit 10.3 Advantages and Disadvantages of Organization Assessment
Methods 288
Exhibit 10.4 Interviewing Guidelines 292
Exhibit 10.5 Sample Interview Questions 293
Exhibit 10.6 Culture Assessment 296
Figure 10.1 The Planned Change Process 304
Exhibit 10.7 Change Management Checklist 305
Exhibit 10.8 Change Management Principles 306
Exhibit 10.9 Change Planning Form 308
Exhibit 10.10 Roles in Successfully Managing Change 311
Exhibit 11.1 French and Bell s Typology of OD Interventions 320
Figure 12.1 The OD Cube 328
Figure 12.2 Organization Development Research Variables—Process 329
Figure 12.3 Organization Development Research Variables—Outcomes 330
Figure 12.4 Organization Development Evaluation Model 331
Exhibit 12.1 Advantages and Disadvantages to Possible Evaluators 334
Exhibit 12.2 Sample Items from an OD Process Satisfaction Survey 338
Exhibit 12.3 Survey to Determine Satisfaction with a Team Meeting
Process 339
XIV LIST OF EXHIBITS, FIGURES, AND TABLES
Exhibit 12.4 Comparison of Advantages for Customized vs. Standardized
Surveys 341
Figure 12.5 Components for Facilitating a Healthy Feedback Session 349
Figure 15.1 Three Levels of Personal Development 379
Exhibit 15.1 Sample Executive Development Assessment 399
Exhibit 16.1 Team Building Checklist I 411
Exhibit 16.2 Team Building Checklist II 412
Figure 17.1 Model of a Large System 422
Figure 18.1 An Integrated View of the Five Truths 445
Figure 19.1 Systemic Interlevel Change 457
Figure 19.2 Phases and Levels of Change 460
Figure 20.1 Corporate World View 481
Exhibit 22.1 A Sampling of Research Related to Appreciative Inquiry 534
Figure 24.1 Level of Engagement and Action 557
Exhibit 24.1 A Collaborative Online Environment 557
Figure 24.2 Relationship/Task Continuum 563
Table 24.1 Collaborative Groups 568
Figure 24.3 Goals, Social Architecture, and Technical Architecture 570
Table 24.2 Online Resources 571
Table 24.3 Synchronous Tools 572
Table 24.4 Asynchronous Tools 573
Figure 25.1 A Model of Self As Instrument 586
Figure 25.2 The Johari Window 588
Figure 26.1 The Active Change Model 608
Figure 26.2 Perceiving 609
Table 26.1 Industrial Mindset vs. Emergent Mindset 611
Figure 26.3 Describing 613
Figure 26.4 Accepting 614
Figure 26.5 Questioning 615
Figure 26.6 Acting 617
Figure 26.7 Changing 618
Exhibit 27.1 Interview Questions 622
Exhibit 27.2 Areas of Responsibility 626
Table 27.1 Organization life Cycle and OD Function 630
Table 27.2 Competencies Reported by Internal OD Practitioners as
Critical to Their Success 634
Table 27.3 Advantages and Challenges of the Internal OD
Practitioner 638
Exhibit 27.3 Rules for Living Inside 641
Table 27.4 Comparison of Internal and External Consulting Roles 642
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| spelling | Practicing organization development a guide for consultants ed. by William J. Rothwell ... 2. ed. San Francisco, Calif. Pfeiffer 2005 XXVII, 717 S. txt rdacontent n rdamedia nc rdacarrier Business consultants - Handbooks, manuals, etc Changement organisationnel - Gestion Conseillers de gestion - Guides, manuels, etc Business consultants Handbooks, manuals, etc Organizational change Management Organisationswandel (DE-588)4075693-2 gnd rswk-swf Change Management (DE-588)7606306-9 gnd rswk-swf Management (DE-588)4037278-9 gnd rswk-swf Organisationsentwicklung (DE-588)4126887-8 gnd rswk-swf Unternehmensentwicklung (DE-588)4125011-4 gnd rswk-swf 1\p (DE-588)4143413-4 Aufsatzsammlung gnd-content Matériel didactique Unternehmensentwicklung (DE-588)4125011-4 s Management (DE-588)4037278-9 s DE-604 Organisationsentwicklung (DE-588)4126887-8 s Organisationswandel (DE-588)4075693-2 s Change Management (DE-588)7606306-9 s 2\p DE-604 Rothwell, William J. 1951- Sonstige (DE-588)130580090 oth HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=013149035&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk 2\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Practicing organization development a guide for consultants Business consultants - Handbooks, manuals, etc Changement organisationnel - Gestion Conseillers de gestion - Guides, manuels, etc Business consultants Handbooks, manuals, etc Organizational change Management Organisationswandel (DE-588)4075693-2 gnd Change Management (DE-588)7606306-9 gnd Management (DE-588)4037278-9 gnd Organisationsentwicklung (DE-588)4126887-8 gnd Unternehmensentwicklung (DE-588)4125011-4 gnd |
| subject_GND | (DE-588)4075693-2 (DE-588)7606306-9 (DE-588)4037278-9 (DE-588)4126887-8 (DE-588)4125011-4 (DE-588)4143413-4 |
| title | Practicing organization development a guide for consultants |
| title_auth | Practicing organization development a guide for consultants |
| title_exact_search | Practicing organization development a guide for consultants |
| title_full | Practicing organization development a guide for consultants ed. by William J. Rothwell ... |
| title_fullStr | Practicing organization development a guide for consultants ed. by William J. Rothwell ... |
| title_full_unstemmed | Practicing organization development a guide for consultants ed. by William J. Rothwell ... |
| title_short | Practicing organization development |
| title_sort | practicing organization development a guide for consultants |
| title_sub | a guide for consultants |
| topic | Business consultants - Handbooks, manuals, etc Changement organisationnel - Gestion Conseillers de gestion - Guides, manuels, etc Business consultants Handbooks, manuals, etc Organizational change Management Organisationswandel (DE-588)4075693-2 gnd Change Management (DE-588)7606306-9 gnd Management (DE-588)4037278-9 gnd Organisationsentwicklung (DE-588)4126887-8 gnd Unternehmensentwicklung (DE-588)4125011-4 gnd |
| topic_facet | Business consultants - Handbooks, manuals, etc Changement organisationnel - Gestion Conseillers de gestion - Guides, manuels, etc Business consultants Handbooks, manuals, etc Organizational change Management Organisationswandel Change Management Management Organisationsentwicklung Unternehmensentwicklung Aufsatzsammlung Matériel didactique |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=013149035&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT rothwellwilliamj practicingorganizationdevelopmentaguideforconsultants |