Leadership in a diverse and multicultural environment: developing awareness, knowledge, and skills
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Thousand Oaks, Calif. [u.a.]
Sage Publications
2005
|
| Schlagworte: | |
| Online-Zugang: | Table of contents Inhaltsverzeichnis |
| Beschreibung: | Includes bibliographical references (p. 177-197) and index |
| Beschreibung: | xv, 215 p. 23 cm |
| ISBN: | 0761988602 |
Internformat
MARC
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| 020 | |a 0761988602 |c pbk. : alk. paper |9 0-7619-8860-2 | ||
| 035 | |a (OCoLC)56753048 | ||
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| 100 | 1 | |a Connerley, Mary L. |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Leadership in a diverse and multicultural environment |b developing awareness, knowledge, and skills |c Mary L. Connerley ; Paul B. Pedersen |
| 264 | 1 | |a Thousand Oaks, Calif. [u.a.] |b Sage Publications |c 2005 | |
| 300 | |a xv, 215 p. |c 23 cm | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 500 | |a Includes bibliographical references (p. 177-197) and index | ||
| 650 | 4 | |a Führung | |
| 650 | 4 | |a Executives |x Training of |z United States | |
| 650 | 4 | |a Diversity in the workplace |z United States | |
| 650 | 4 | |a Leadership |z United States | |
| 650 | 0 | 7 | |a Interkulturelles Management |0 (DE-588)4343519-1 |2 gnd |9 rswk-swf |
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| 700 | 1 | |a Pedersen, Paul B. |e Verfasser |4 aut | |
| 856 | 4 | |u http://www.loc.gov/catdir/toc/ecip052/2004024117.html |3 Table of contents | |
| 856 | 4 | 2 | |m HBZ Datenaustausch |q application/pdf |u http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=013145357&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |3 Inhaltsverzeichnis |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-013145357 | ||
Datensatz im Suchindex
| _version_ | 1804133322424582144 |
|---|---|
| adam_text | Contents
Foreword ix
Geert Hofstede
Preface xi
Acknowledgments xv
1. Making the Business Case for Increased
Awareness, Knowledge, and Skills 1
Multiculturalism and Diversity 3
Multiculturalism Is Inclusive and Broadly Defined 4
The Need for Multicultural Skills 6
International Perspectives on Managing Diversity 8
Value Added by Multiculturalism and Diversity 9
Why Focus on Leaders? 13
Conclusion 17
Chapter 1 Discussion Questions 17
Critical Incident: Culture and Performance Feedback 17
Exercise 1: Coalitions and Trust Formation 18
2. The Complexity of Culture 21
Cultural Similarities and Differences 22
A Test of Reasonable Opposites 23
One Size Does Not Fit All 24
The Multicultural Perspective Has an Upside 25
Culture Is Complex, Not Simple 28
Culture Balance Is Dynamic, Not Static 30
The Dangers of Ignoring Culture 31
White Privilege Is Real 34
Conclusion 35
Chapter 2 Discussion Questions 36
Critical Incident: Is It White Privilege? 36
Exercise 2: A Test of Reasonable Opposites 37
i. Cultural Frameworks and Their Importance for Leaders 39
Leaders and Culture 40
Seminal Work on Culture 41
Additional Important Research Related to Culture 42
GLOBE Research 45
Culture and Context 47
Developing Intercultural Sensitivity 47
Ethnocentric Stages 48
Ethnorelative Stages 48
Cognitive, Affective, and Behavioral Components 49
A Three Stage Developmental Sequence 49
Conclusion 51
Chapter 3 Discussion Questions 52
Critical Incident: Whose Holiday Is It, Anyway? 52
Exercise 3: Describing Cultural Identity 53
I. Where Does One Start on the Journey to
Multicultural Awareness, Knowledge, and Skills? 55
Ethnic Identity Models 57
Racial Identity Models 59
Black Racial Identity 59
White Racial Identity 60
Implications of Identity Models for Leaders 61
Different Types of Intelligence 62
Kolb s Learning Styles 63
Gagne s Theory of Instruction 65
Conclusion 66
Chapter 4 Discussion Questions 66
Critical Incident: A Celebration of Culture Picnic 66
Exercise 4: Interpreting Policy in a Cultural Context 67
. The Development of Multicultural Competencies 69
Global Leadership Competencies 70
The Multidimensional Model for
Developing Cultural Competence 74
Dimension 1: Race and Culture Specific
Attributes of Competence 74
Dimension 2: Components of Cultural Competence 77
Dimension 3: The Foci of Cultural Competence 80
Conclusion 85
Chapter 5 Discussion Questions 85
Critical Incident: I Had Them Right
Where I Wanted Them ... I Thought 85
Exercise 5: Double Loop Thinking 86
6. What Can We Do to Make Multicultural
and Diversity Training More Effective? 89
Needs Assessment 90
Awareness 91
Knowledge 92
Skills 93
Transfer of Training 95
The Evolution of Diversity Training 102
Problems With Diversity Training 104
Conclusion 104
Chapter 6 Discussion Questions 105
Critical Incident: With the Best of Intentions 105
Exercise 6: A Self Assessment of
Multicultural Awareness, Knowledge, and Skills 106
7. A Training Program to Lead From
Multicultural Awareness to Knowledge and Skills 111
Establishing the Objectives for
Multicultural Awareness, Knowledge, and Skills 112
Design Techniques 114
Design Techniques to Stimulate Awareness 114
Design Techniques to Impart Knowledge 115
Design Techniques to Develop Skills 116
Training Approaches 116
Examples of Multicultural Awareness Training 116
Examples of Multicultural Knowledge Training 120
Examples of Multicultural Skill Training 121
Evaluation 123
Implications of Cultural Differences for Training 125
Conclusion 125
Chapter 7 Discussion Questions 126
Critical Incident: Flavor of the Month Diversity Training 126
Exercise 7: Predicting the Decisions of a Resource Person 127
8. Constructive Conflict
Management in a Cultural Context 129
A General Model for Handling Conflict 130
A Culture Centered Perspective 133
The Intrapersonal Cultural Grid 134
The Interpersonal Cultural Grid 136
Western and Non Western Alternative Models 138
Conflict in an Asian Pacific Context 141
Constructive Conflict Management
in the 21st Century 144
Conclusion 145
Chapter 8 Discussion Questions 146
Critical Incident: What Type of Conflict Is This? 147
Exercise 8: The Cultural Grid 147
9. Redefining Leadership Through Multiculturalism 151
Leadership Styles and Multiculturalism 152
Examining Mentoring Through a Multicultural Lens 154
Ethical Dimensions of Multiculturalism 156
Culture s Influence on Negotiation Styles 159
Conclusion 160
Chapter 9 Discussion Questions 160
Critical Incident: Ethics Across Cultures 161
Exercise 9: Four Contrasting Ethical Orientations 161
Appendix
A Synthetic Culture Training Laboratory 165
Exhibit: Guidelines for the Four Synthetic Cultures 168
Alpha Culture (High Power Distance) 168
Beta Culture (Strong Uncertainty Avoidance) 169
Gamma Culture (High Individualism) 170
Delta Culture (High Masculinity) 171
References 177
Name Index 199
Subject Index 207
About the Authors 215
|
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| id | DE-604.BV019820072 |
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| indexdate | 2024-07-09T20:06:52Z |
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| isbn | 0761988602 |
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| spelling | Connerley, Mary L. Verfasser aut Leadership in a diverse and multicultural environment developing awareness, knowledge, and skills Mary L. Connerley ; Paul B. Pedersen Thousand Oaks, Calif. [u.a.] Sage Publications 2005 xv, 215 p. 23 cm txt rdacontent n rdamedia nc rdacarrier Includes bibliographical references (p. 177-197) and index Führung Executives Training of United States Diversity in the workplace United States Leadership United States Interkulturelles Management (DE-588)4343519-1 gnd rswk-swf USA Interkulturelles Management (DE-588)4343519-1 s DE-604 Pedersen, Paul B. Verfasser aut http://www.loc.gov/catdir/toc/ecip052/2004024117.html Table of contents HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=013145357&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Connerley, Mary L. Pedersen, Paul B. Leadership in a diverse and multicultural environment developing awareness, knowledge, and skills Führung Executives Training of United States Diversity in the workplace United States Leadership United States Interkulturelles Management (DE-588)4343519-1 gnd |
| subject_GND | (DE-588)4343519-1 |
| title | Leadership in a diverse and multicultural environment developing awareness, knowledge, and skills |
| title_auth | Leadership in a diverse and multicultural environment developing awareness, knowledge, and skills |
| title_exact_search | Leadership in a diverse and multicultural environment developing awareness, knowledge, and skills |
| title_full | Leadership in a diverse and multicultural environment developing awareness, knowledge, and skills Mary L. Connerley ; Paul B. Pedersen |
| title_fullStr | Leadership in a diverse and multicultural environment developing awareness, knowledge, and skills Mary L. Connerley ; Paul B. Pedersen |
| title_full_unstemmed | Leadership in a diverse and multicultural environment developing awareness, knowledge, and skills Mary L. Connerley ; Paul B. Pedersen |
| title_short | Leadership in a diverse and multicultural environment |
| title_sort | leadership in a diverse and multicultural environment developing awareness knowledge and skills |
| title_sub | developing awareness, knowledge, and skills |
| topic | Führung Executives Training of United States Diversity in the workplace United States Leadership United States Interkulturelles Management (DE-588)4343519-1 gnd |
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