Simply better: winning and keeping customers by delivering what matters most
Gespeichert in:
1. Verfasser: | |
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Format: | Buch |
Sprache: | English |
Veröffentlicht: |
Boston
Harvard Business School Press
2004
|
Schlagworte: | |
Online-Zugang: | Table of contents |
Beschreibung: | Includes bibliographical references (p. 197-208) and index |
Beschreibung: | XIV, 216 S. Ill |
ISBN: | 0875843980 |
Internformat
MARC
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245 | 1 | 0 | |a Simply better |b winning and keeping customers by delivering what matters most |c Patrick Barwise, Sean Meehan |
264 | 1 | |a Boston |b Harvard Business School Press |c 2004 | |
300 | |a XIV, 216 S. |b Ill | ||
336 | |b txt |2 rdacontent | ||
337 | |b n |2 rdamedia | ||
338 | |b nc |2 rdacarrier | ||
500 | |a Includes bibliographical references (p. 197-208) and index | ||
650 | 4 | |a Consommateurs - Satisfaction | |
650 | 7 | |a Fidélisation de la clientèle |2 rasuqam | |
650 | 7 | |a Klantenbinding |2 gtt | |
650 | 4 | |a Marketing | |
650 | 7 | |a Marketing |2 rasuqam | |
650 | 7 | |a Qualité du produit |2 rasuqam | |
650 | 7 | |a Satisfaction du consommateur |2 rasuqam | |
650 | 7 | |a Service à la clientèle |2 rasuqam | |
650 | 4 | |a aCustomer satisfaction |a xEvaluation | |
650 | 4 | |a aMarketing | |
650 | 0 | 7 | |a Verbraucherzufriedenheit |0 (DE-588)4129147-5 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Wettbewerbsvorteil |0 (DE-588)4219652-8 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Marketingmanagement |0 (DE-588)4168907-0 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Kundenorientierung |0 (DE-588)4316837-1 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Unternehmen |0 (DE-588)4061963-1 |2 gnd |9 rswk-swf |
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700 | 1 | |a Meehan, Sean |e Sonstige |4 oth | |
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Datensatz im Suchindex
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any_adam_object | |
author | Barwise, Patrick |
author_facet | Barwise, Patrick |
author_role | aut |
author_sort | Barwise, Patrick |
author_variant | p b pb |
building | Verbundindex |
bvnumber | BV019603778 |
callnumber-first | H - Social Science |
callnumber-label | HF5415 |
callnumber-raw | HF5415.335 |
callnumber-search | HF5415.335 |
callnumber-sort | HF 45415.335 |
callnumber-subject | HF - Commerce |
classification_rvk | QP 620 |
ctrlnum | (OCoLC)53814271 (DE-599)BVBBV019603778 |
dewey-full | 658.8/12 658.812 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.8/12 658.812 |
dewey-search | 658.8/12 658.812 |
dewey-sort | 3658.8 212 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
format | Book |
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illustrated | Illustrated |
indexdate | 2024-07-09T20:01:07Z |
institution | BVB |
isbn | 0875843980 |
language | English |
lccn | 2003025723 |
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oclc_num | 53814271 |
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owner | DE-1049 DE-188 |
owner_facet | DE-1049 DE-188 |
physical | XIV, 216 S. Ill |
publishDate | 2004 |
publishDateSearch | 2004 |
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publisher | Harvard Business School Press |
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spelling | Barwise, Patrick Verfasser aut Simply better winning and keeping customers by delivering what matters most Patrick Barwise, Sean Meehan Boston Harvard Business School Press 2004 XIV, 216 S. Ill txt rdacontent n rdamedia nc rdacarrier Includes bibliographical references (p. 197-208) and index Consommateurs - Satisfaction Fidélisation de la clientèle rasuqam Klantenbinding gtt Marketing Marketing rasuqam Qualité du produit rasuqam Satisfaction du consommateur rasuqam Service à la clientèle rasuqam aCustomer satisfaction xEvaluation aMarketing Verbraucherzufriedenheit (DE-588)4129147-5 gnd rswk-swf Wettbewerbsvorteil (DE-588)4219652-8 gnd rswk-swf Marketingmanagement (DE-588)4168907-0 gnd rswk-swf Kundenorientierung (DE-588)4316837-1 gnd rswk-swf Unternehmen (DE-588)4061963-1 gnd rswk-swf Unternehmen (DE-588)4061963-1 s Kundenorientierung (DE-588)4316837-1 s Marketingmanagement (DE-588)4168907-0 s Verbraucherzufriedenheit (DE-588)4129147-5 s DE-188 Wettbewerbsvorteil (DE-588)4219652-8 s Meehan, Sean Sonstige oth http://www.loc.gov/catdir/toc/ecip0411/2003025723.html Table of contents |
spellingShingle | Barwise, Patrick Simply better winning and keeping customers by delivering what matters most Consommateurs - Satisfaction Fidélisation de la clientèle rasuqam Klantenbinding gtt Marketing Marketing rasuqam Qualité du produit rasuqam Satisfaction du consommateur rasuqam Service à la clientèle rasuqam aCustomer satisfaction xEvaluation aMarketing Verbraucherzufriedenheit (DE-588)4129147-5 gnd Wettbewerbsvorteil (DE-588)4219652-8 gnd Marketingmanagement (DE-588)4168907-0 gnd Kundenorientierung (DE-588)4316837-1 gnd Unternehmen (DE-588)4061963-1 gnd |
subject_GND | (DE-588)4129147-5 (DE-588)4219652-8 (DE-588)4168907-0 (DE-588)4316837-1 (DE-588)4061963-1 |
title | Simply better winning and keeping customers by delivering what matters most |
title_auth | Simply better winning and keeping customers by delivering what matters most |
title_exact_search | Simply better winning and keeping customers by delivering what matters most |
title_full | Simply better winning and keeping customers by delivering what matters most Patrick Barwise, Sean Meehan |
title_fullStr | Simply better winning and keeping customers by delivering what matters most Patrick Barwise, Sean Meehan |
title_full_unstemmed | Simply better winning and keeping customers by delivering what matters most Patrick Barwise, Sean Meehan |
title_short | Simply better |
title_sort | simply better winning and keeping customers by delivering what matters most |
title_sub | winning and keeping customers by delivering what matters most |
topic | Consommateurs - Satisfaction Fidélisation de la clientèle rasuqam Klantenbinding gtt Marketing Marketing rasuqam Qualité du produit rasuqam Satisfaction du consommateur rasuqam Service à la clientèle rasuqam aCustomer satisfaction xEvaluation aMarketing Verbraucherzufriedenheit (DE-588)4129147-5 gnd Wettbewerbsvorteil (DE-588)4219652-8 gnd Marketingmanagement (DE-588)4168907-0 gnd Kundenorientierung (DE-588)4316837-1 gnd Unternehmen (DE-588)4061963-1 gnd |
topic_facet | Consommateurs - Satisfaction Fidélisation de la clientèle Klantenbinding Marketing Qualité du produit Satisfaction du consommateur Service à la clientèle aCustomer satisfaction xEvaluation aMarketing Verbraucherzufriedenheit Wettbewerbsvorteil Marketingmanagement Kundenorientierung Unternehmen |
url | http://www.loc.gov/catdir/toc/ecip0411/2003025723.html |
work_keys_str_mv | AT barwisepatrick simplybetterwinningandkeepingcustomersbydeliveringwhatmattersmost AT meehansean simplybetterwinningandkeepingcustomersbydeliveringwhatmattersmost |