Communication and the adoption of complex IS innovations in organizations:
Gespeichert in:
| 1. Verfasser: | |
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| Format: | Abschlussarbeit Buch |
| Sprache: | English |
| Veröffentlicht: |
2004
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| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | VII, 203 S. graph. Darst. |
Internformat
MARC
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Datensatz im Suchindex
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| adam_text | Contents I
Overview
Table of contents II
Tables V
Figures VI
Acronyms ........¦¦•..............¦¦.¦.•.. ¦ VII
1. Introduction 1
2. Terminology 20
3. Theoretical Foundations 34
4. Multi Perspective Framework 95
5. Communication as Negotiation 130
6. The Case of Business to Business Marketplaces 147
7. Conclusion 166
Appendix ..171
References 172
II Contents
Table of contents
Table of contents H
Tables V
Fieures VI
^VcronYms** * ******** * 1***** *************1** *************** *************** ************** ******** *** * ** * ^^^
1. Introduction ¦••••••.¦¦••¦¦ • ••••••¦• •••••¦¦¦•••••¦• ¦••¦»•••••¦••••••••¦•• •••¦ ••••••¦¦¦••••••¦•••••¦•¦•••••¦¦••••¦¦•••••¦•¦ 1
1.1. Thesis Relevance 1
1.1.1. IS Innovation Adoption in Organizations 2
1.1.2. Practical Relevance 3
1.1.3. Theoretical Relevance 4
1.1.4. Communication as the Solution? 8
1.2. Research Question and Methodology 11
1.2.1. Research Question 11
1.2.2. Methodological Approach 12
1.3. Thesis Structure 17
2. Terminology 20
2.1. Object and Activities of Innovation Adoption 20
2.2. Complex Innovation Objects 25
2.2.1. Scope 26
2.2.2. Uncertainty 27
2.2.3. Emergence 28
2.2.4. Voluntariness 30
2.2.5. Complex Innovation Objects and Communication Needs 30
2.3. Conclusion 32
3. Theoretical Foundations 34
3.1. Traditional Theory on the Adoption of Innovations 34
3.1.1. Types of Traditional Innovation Theory 34
3.1.2. Innovation Process Research 37
3.1.3. Research on Innovation Adoption Sub Processes 41
3.1.3.1. Research on the Pre Decision Stages 42
Contents III
3.1.3.2. Research on the Post Decision Stages 51
3.1.4. Research on the Overall Innovation Adoption Process 70
3.1.5. Critical Appraisal of Traditional Approaches 76
3.1.6. Communication in Innovation Research 80
3.2. Sociological Approaches of Innovation Adoption 84
3.2.1. Key Concepts of Sociological Approaches 84
3.2.2. Critical Appraisal of Sociological Approaches 92
3.3. Conclusion 93
4. Multi Perspective Framework 95
4.1. Innovation as a Social and Communicative Process 95
4.2. Multiple Views of Innovation Objects 99
4.3. Actor Groups and Their Perspectives 102
4.3.1. Identifying Actor Groups 102
4.3.2. General Actor Groups in Organizational IS Adoption 106
4.3.2.1. Management 108
4.3.2.2. IS Professionals 110
4.3.2.3. Users Ill
4.3.3. Traditional Relationship of the Three Major Actor Groups Ill
4.3.4. Translators 113
4.4. Technological Framing 116
4.4.1. A Basic Structure for Technological Frames 117
4.4.1.1. The Community View 122
4.4.1.2. The Implementation View 122
4.4.1.3. The Transaction View 123
4.4.1.4. The Infrastructure View 123
4.4.1.5. The Project View 124
4.4.2. Structuring the Views 125
4.5. From Linear Stages to Multi Perspectivity 127
4.6. Conclusion 129
5. Communication as Negotiation 130
5.1. The Negotiation Mode of Communication 130
5.2. Perspectives and Incongruities 132
5.3. Decision Frame 133
5.4. Mapping Gaps with the Decision Frame 135
IV Contents
5.4.1. Types of Potential Gaps 135
5.4.2. Common Incongruities of Complex IS Innovations 137
5.4.2.1. Time Horizon 137
5.4.2.2. Information Type 140
5.4.2.3. IS Purpose 141
5.5. The Project Communication Process 142
5.6. Conclusion 145
6. The Case of Business to Business Marketplaces 147
6.1. Research on B2B Marketplaces 147
6.1.1. Definition of B2B Marketplaces 147
6.1.2. Benefits of B2B Marketplaces 149
6.1.3. Categories of B2B Marketplaces 150
6.2. Communication andB2B Marketplaces 152
6.3. Multi Perspectivity and B2B Marketplaces 153
6.3.1. The Innovation Object 153
6.3.2. Identifying Actor Groups 154
6.3.3. Assessing Technological Frames and Incongruities 157
6.3.4. Bridging Gaps Through Communication 160
6.4. Conclusion 165
7. Conclusion 166
7.1. Summary 166
7.2. Limitations and Outlook 168
Appendix 171
A. Appendix A: Interview Partners 171
References 172
Contents V
Tables
Table 1: Types of Scientific Research 14
Table 2: Research on the Initiation Stage 44
Table 3: Research on the Adoption Decision Stage 48
Table 4: Research on the Development Stage 56
Table 5: Research on the Implementation Stage 67
Table 6: Research on the Overall Process 73
Table 7: Views in Current Organizational IS Innovation Research 76
Table 8: Definitions of Stakeholders 103
Table 9: Exemplary Partial Instantiation of a Technological Frame 126
Table 10: Factors Responsible for Failure of B2B Projects 152
Table 11: Expert Interviews 171
VI Contents
Figures
Figure 1: Thesis Structure 17
Figure 2: The Rise in Scope of Organizational IS Innovations 26
Figure 3: Complexity of Organizational Innovations 32
Figure 4: Stages Model of the Innovation Decision Process 37
Figure 5: Stages in the Innovation Process in Organizations 39
Figure 6: Explanatory Factors of Innovation Initiation 45
Figure 7: Explanatory Factors of Innovation Adoption Decision 50
Figure 8: Explanatory Factors of Innovation Design 58
Figure 9: Explanatory Factors of Innovation Implementation 68
Figure 10: Integrated TAM/TTF Model 74
Figure 11: The Three Major Views on Innovation Objects 101
Figure 12: Relationships of Three Major Actor Groups in IS Adoption Processes 112
Figure 13: Model of IS Success 120
Figure 14: The Media Reference Model 121
Figure 15: From a Stage Model to a Multi Perspective Framework 128
Figure 16: Model of Conflict by Robey et al 132
Figure 17: Incongruity Type Matrix 136
Figure 18: Differing Perspectives on IS Innovation Efficiency 138
Figure 19: The Iterative Process of Social Construction 144
Figure 20: Reference Model for Electronic Markets 148
Figure 21: B2B Marketplace Categories 151
Figure 22: Technological Frames of Buyer Management 158
Figure 23: Technological Frames of Supplier Management 159
Figure 24: Critical Gaps Between Buyer and Supplier Management (Example 1) 161
Figure 25: Critical Gaps Between Provider and SME Management (Example 2) 163
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| indexdate | 2024-07-09T20:00:49Z |
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| language | English |
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| spelling | Lenz, Markus Verfasser aut Communication and the adoption of complex IS innovations in organizations Markus Lenz 2004 VII, 203 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier St. Gallen, Univ., Dis., 2004 Informationssystem / Innovationsmanagement / Innovationsdiffusion / Kommunikationswissenschaft / Lieferanten-Kunden-Beziehung Innerbetriebliche Kommunikation (DE-588)4203966-6 gnd rswk-swf Adoption Marketing (DE-588)4272156-8 gnd rswk-swf Innovationsbereitschaft (DE-588)4423936-1 gnd rswk-swf Betriebliches Informationssystem (DE-588)4069386-7 gnd rswk-swf (DE-588)4113937-9 Hochschulschrift gnd-content Innovationsbereitschaft (DE-588)4423936-1 s Adoption Marketing (DE-588)4272156-8 s Innerbetriebliche Kommunikation (DE-588)4203966-6 s Betriebliches Informationssystem (DE-588)4069386-7 s b DE-604 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=012920568&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Lenz, Markus Communication and the adoption of complex IS innovations in organizations Informationssystem / Innovationsmanagement / Innovationsdiffusion / Kommunikationswissenschaft / Lieferanten-Kunden-Beziehung Innerbetriebliche Kommunikation (DE-588)4203966-6 gnd Adoption Marketing (DE-588)4272156-8 gnd Innovationsbereitschaft (DE-588)4423936-1 gnd Betriebliches Informationssystem (DE-588)4069386-7 gnd |
| subject_GND | (DE-588)4203966-6 (DE-588)4272156-8 (DE-588)4423936-1 (DE-588)4069386-7 (DE-588)4113937-9 |
| title | Communication and the adoption of complex IS innovations in organizations |
| title_auth | Communication and the adoption of complex IS innovations in organizations |
| title_exact_search | Communication and the adoption of complex IS innovations in organizations |
| title_full | Communication and the adoption of complex IS innovations in organizations Markus Lenz |
| title_fullStr | Communication and the adoption of complex IS innovations in organizations Markus Lenz |
| title_full_unstemmed | Communication and the adoption of complex IS innovations in organizations Markus Lenz |
| title_short | Communication and the adoption of complex IS innovations in organizations |
| title_sort | communication and the adoption of complex is innovations in organizations |
| topic | Informationssystem / Innovationsmanagement / Innovationsdiffusion / Kommunikationswissenschaft / Lieferanten-Kunden-Beziehung Innerbetriebliche Kommunikation (DE-588)4203966-6 gnd Adoption Marketing (DE-588)4272156-8 gnd Innovationsbereitschaft (DE-588)4423936-1 gnd Betriebliches Informationssystem (DE-588)4069386-7 gnd |
| topic_facet | Informationssystem / Innovationsmanagement / Innovationsdiffusion / Kommunikationswissenschaft / Lieferanten-Kunden-Beziehung Innerbetriebliche Kommunikation Adoption Marketing Innovationsbereitschaft Betriebliches Informationssystem Hochschulschrift |
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