Delivering knock your socks off service:
Gespeichert in:
1. Verfasser: | |
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Format: | Buch |
Sprache: | English |
Veröffentlicht: |
New York [u.a.]
Amacom
2003
|
Ausgabe: | 3. ed. |
Schlagworte: | |
Beschreibung: | VIII, 184 S. Ill. |
ISBN: | 081440765x |
Internformat
MARC
LEADER | 00000nam a2200000 c 4500 | ||
---|---|---|---|
001 | BV019412842 | ||
003 | DE-604 | ||
005 | 20050105 | ||
007 | t | ||
008 | 041005s2003 a||| |||| 00||| eng d | ||
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035 | |a (OCoLC)491723726 | ||
035 | |a (DE-599)BVBBV019412842 | ||
040 | |a DE-604 |b ger |e rakwb | ||
041 | 0 | |a eng | |
049 | |a DE-945 | ||
082 | 0 | |a 658.812 |2 21 | |
084 | |a QP 620 |0 (DE-625)141911: |2 rvk | ||
100 | 1 | |a Zemke, Ron |e Verfasser |4 aut | |
245 | 1 | 0 | |a Delivering knock your socks off service |c Performance Research Assoc., rev. by Ron Zemke |
250 | |a 3. ed. | ||
264 | 1 | |a New York [u.a.] |b Amacom |c 2003 | |
300 | |a VIII, 184 S. |b Ill. | ||
336 | |b txt |2 rdacontent | ||
337 | |b n |2 rdamedia | ||
338 | |b nc |2 rdacarrier | ||
650 | 7 | |a Service à la clientèle |2 ram | |
650 | 4 | |a Customer services | |
650 | 0 | 7 | |a Kundenbetreuung |0 (DE-588)4297543-8 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Servicepolitik |0 (DE-588)4234502-9 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Kundenorientierung |0 (DE-588)4316837-1 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Online-Ressource |0 (DE-588)4511937-5 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Kundenmanagement |0 (DE-588)4236865-0 |2 gnd |9 rswk-swf |
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689 | 0 | |5 DE-604 | |
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689 | 1 | |8 1\p |5 DE-604 | |
689 | 2 | 0 | |a Kundenmanagement |0 (DE-588)4236865-0 |D s |
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689 | 2 | |8 2\p |5 DE-604 | |
999 | |a oai:aleph.bib-bvb.de:BVB01-012874748 | ||
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883 | 1 | |8 2\p |a cgwrk |d 20201028 |q DE-101 |u https://d-nb.info/provenance/plan#cgwrk |
Datensatz im Suchindex
_version_ | 1804132873100328960 |
---|---|
any_adam_object | |
author | Zemke, Ron |
author_facet | Zemke, Ron |
author_role | aut |
author_sort | Zemke, Ron |
author_variant | r z rz |
building | Verbundindex |
bvnumber | BV019412842 |
classification_rvk | QP 620 |
ctrlnum | (OCoLC)491723726 (DE-599)BVBBV019412842 |
dewey-full | 658.812 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.812 |
dewey-search | 658.812 |
dewey-sort | 3658.812 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
edition | 3. ed. |
format | Book |
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id | DE-604.BV019412842 |
illustrated | Illustrated |
indexdate | 2024-07-09T19:59:44Z |
institution | BVB |
isbn | 081440765x |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-012874748 |
oclc_num | 491723726 |
open_access_boolean | |
owner | DE-945 |
owner_facet | DE-945 |
physical | VIII, 184 S. Ill. |
publishDate | 2003 |
publishDateSearch | 2003 |
publishDateSort | 2003 |
publisher | Amacom |
record_format | marc |
spelling | Zemke, Ron Verfasser aut Delivering knock your socks off service Performance Research Assoc., rev. by Ron Zemke 3. ed. New York [u.a.] Amacom 2003 VIII, 184 S. Ill. txt rdacontent n rdamedia nc rdacarrier Service à la clientèle ram Customer services Kundenbetreuung (DE-588)4297543-8 gnd rswk-swf Servicepolitik (DE-588)4234502-9 gnd rswk-swf Kundenorientierung (DE-588)4316837-1 gnd rswk-swf Online-Ressource (DE-588)4511937-5 gnd rswk-swf Kundenmanagement (DE-588)4236865-0 gnd rswk-swf Servicepolitik (DE-588)4234502-9 s Kundenorientierung (DE-588)4316837-1 s Kundenbetreuung (DE-588)4297543-8 s DE-604 Online-Ressource (DE-588)4511937-5 s 1\p DE-604 Kundenmanagement (DE-588)4236865-0 s 2\p DE-604 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk 2\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
spellingShingle | Zemke, Ron Delivering knock your socks off service Service à la clientèle ram Customer services Kundenbetreuung (DE-588)4297543-8 gnd Servicepolitik (DE-588)4234502-9 gnd Kundenorientierung (DE-588)4316837-1 gnd Online-Ressource (DE-588)4511937-5 gnd Kundenmanagement (DE-588)4236865-0 gnd |
subject_GND | (DE-588)4297543-8 (DE-588)4234502-9 (DE-588)4316837-1 (DE-588)4511937-5 (DE-588)4236865-0 |
title | Delivering knock your socks off service |
title_auth | Delivering knock your socks off service |
title_exact_search | Delivering knock your socks off service |
title_full | Delivering knock your socks off service Performance Research Assoc., rev. by Ron Zemke |
title_fullStr | Delivering knock your socks off service Performance Research Assoc., rev. by Ron Zemke |
title_full_unstemmed | Delivering knock your socks off service Performance Research Assoc., rev. by Ron Zemke |
title_short | Delivering knock your socks off service |
title_sort | delivering knock your socks off service |
topic | Service à la clientèle ram Customer services Kundenbetreuung (DE-588)4297543-8 gnd Servicepolitik (DE-588)4234502-9 gnd Kundenorientierung (DE-588)4316837-1 gnd Online-Ressource (DE-588)4511937-5 gnd Kundenmanagement (DE-588)4236865-0 gnd |
topic_facet | Service à la clientèle Customer services Kundenbetreuung Servicepolitik Kundenorientierung Online-Ressource Kundenmanagement |
work_keys_str_mv | AT zemkeron deliveringknockyoursocksoffservice |