Teaching and learning communication skills in medicine:
Gespeichert in:
| Hauptverfasser: | , , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Oxford
Radcliffe Publ.
2005
|
| Ausgabe: | 2. ed. |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XIV, 367 S. |
| ISBN: | 1857756584 |
Internformat
MARC
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Datensatz im Suchindex
| _version_ | 1804132858086817792 |
|---|---|
| adam_text | Contents
Forewords vii
Preface xi
About this book xv
About the authors xvi
Acknowledgements xvii
Introduction 1
Part 1 An overview of communication skills teaching and
learning 11
1 The why : a rationale for communication skills teaching
and learning 13
Introduction 13
Why teach communication skills? 14
Can you teach and learn communication skills? 20
Is the prize on offer to doctors and their patients worth the effort? 25
2 The what : defining what we are trying to teach and learn 29
Introduction 29
Why facilitators and programme directors need help with knowing
what to teach 30
Types of communication skills and how they interrelate 32
The problem of separating content and process skills in
teaching and learning about the medical interview 33
An overall curriculum of doctor patient communication skills 36
The Calgary Cambridge Observation Guide 36
The enhanced Calgary Cambridge Guides 38
The need for a clear overall structure 49
Choosing the process skills to include in the communication
curriculum 51
Summary 55
3 The how : principles of how to teach and learn
communication skills 57
Introduction 57
Why take a skills based approach to communication teaching and
learning? 58
Which teaching and learning methods work in practice? 63
Why use experiential learning methods? 63
Why use a problem based approach to communication skills
teaching? 72
What place is there for more didactic teaching methods? 76
iv Contents
4 Choosing and using appropriate teaching methods 77
Introduction 77
Choosing appropriate teaching methods 77
Using methods from the left half of the methods continuum 79
Introducing cognitive material into the curriculum 80
Using methods from the right half of the methods continuum 82
Audio and video feedback 83
Real patients 85
Simulated patients ^^
Role play 100
Part 2 Communication skills teaching and learning in
practice l°5
5 Analysing interviews and giving feedback in experiential
teaching sessions 109
Introduction 109
Carrying out analysis and feedback in communication skills
teaching sessions 109
Conventional rules of feedback 110
Agenda led outcome based analysis of the consultation 113
Phrasing feedback effectively in communication skills teaching
sessions 122
6 Running a session: facilitating communication skills
teaching in different learning contexts 131
Introduction 131
Agenda led outcome based analysis in practice 132
Examples of how to use agenda led outcome based analysis in
different contexts 133
In the moment teaching in the clinic or at the bedside 149
7 Running a session: facilitation tools to maximise
participation and learning 155
Introduction 155
Relating facilitation to communication with patients 155
Strategies for maximising participation and learning 157
Strategies for dealing with difficulties 170
8 Running a session: introducing research and theory;
expanding and consolidating learning 185
Introduction 185
An overview: how to introduce didactic teaching and expand and
consolidate experience and discussion 186
Practical suggestions for introducing theory and research evidence
and consolidating learning 190
Contents v
Part 3 Constructing a communication skills curriculum 209
9 Principles of designing communication skills curricula 213
Introduction 213
A conceptual framework for systematic communication training 214
How do we ensure that learners not only master an increasing
range of skills but also retain and use them over time? 216
How do we select and organise the content of our communication
programmes? 219
How do we select appropriate methods for each component of the
communication programme? 226
How do we integrate communication with other clinical skills and
the rest of the curriculum? 226
10 Specific issues of communication curriculum design at
different levels of medical education 233
Introduction 233
Undergraduate medical education 233
Residency and continuing medical education 239
How do we co ordinate the communication curriculum across all
levels of medical education? 248
11 Assessing learners communication skills 253
Introduction 253
Formative and summative assessment 254
What are we trying to assess? 257
Characteristics of assessment instruments 258
What form should assessments take? 263
What formats are available for feedback from both formative and
summative evaluations? 268
Who does the actual assessments? 272
12 Enhancing faculty development for communication skills
teaching 275
Introduction 275
Why is training for facilitators so important? 276
Enhancing facilitators skills 277
How do we maximise the status and reward of undertaking such
teaching? 288
13 Constructing a curriculum: the wider context 291
Introduction 291
Promoting the further development and acceptance of
communication curricula within medical education 291
Looking to the future: where next? 297
vi Contents
Appendices
Appendix 1 Example of a communication curriculum 305
Appendix 2 The two guide format of the Calgary Cambridge
Process Guide 315
Appendix 3 A protocol for writing simulated patient cases 323
Appendix 4 Sample OSCE marking sheets 329
Appendix 5 Medical skills evaluation: communication process skills 335
Appendix 6 Notes on using the Calgary Cambridge Guides 337
References 339
Index 359
Author index 365
|
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| spelling | Kurtz, Suzanne Verfasser aut Teaching and learning communication skills in medicine Suzanne Kurtz ; Jonathan Silverman and Juliet Draper. Forewords by Jan van Dalen ... 2. ed. Oxford Radcliffe Publ. 2005 XIV, 367 S. txt rdacontent n rdamedia nc rdacarrier Arts-patiënt-relatie gtt Communicatieve vaardigheden gtt Communication Education, Medical methods Evidence-Based Medicine education Interpersonal communication Study and teaching Physician and patient Study and teaching Professional-Patient Relations Teaching methods Arzt (DE-588)4003157-3 gnd rswk-swf Interpersonale Kommunikation (DE-588)4129721-0 gnd rswk-swf Patient (DE-588)4044903-8 gnd rswk-swf Unterricht (DE-588)4062005-0 gnd rswk-swf Arzt (DE-588)4003157-3 s Patient (DE-588)4044903-8 s Interpersonale Kommunikation (DE-588)4129721-0 s Unterricht (DE-588)4062005-0 s b DE-604 Silverman, Jonathan Verfasser aut Draper, Juliet Verfasser aut HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=012865357&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Kurtz, Suzanne Silverman, Jonathan Draper, Juliet Teaching and learning communication skills in medicine Arts-patiënt-relatie gtt Communicatieve vaardigheden gtt Communication Education, Medical methods Evidence-Based Medicine education Interpersonal communication Study and teaching Physician and patient Study and teaching Professional-Patient Relations Teaching methods Arzt (DE-588)4003157-3 gnd Interpersonale Kommunikation (DE-588)4129721-0 gnd Patient (DE-588)4044903-8 gnd Unterricht (DE-588)4062005-0 gnd |
| subject_GND | (DE-588)4003157-3 (DE-588)4129721-0 (DE-588)4044903-8 (DE-588)4062005-0 |
| title | Teaching and learning communication skills in medicine |
| title_auth | Teaching and learning communication skills in medicine |
| title_exact_search | Teaching and learning communication skills in medicine |
| title_full | Teaching and learning communication skills in medicine Suzanne Kurtz ; Jonathan Silverman and Juliet Draper. Forewords by Jan van Dalen ... |
| title_fullStr | Teaching and learning communication skills in medicine Suzanne Kurtz ; Jonathan Silverman and Juliet Draper. Forewords by Jan van Dalen ... |
| title_full_unstemmed | Teaching and learning communication skills in medicine Suzanne Kurtz ; Jonathan Silverman and Juliet Draper. Forewords by Jan van Dalen ... |
| title_short | Teaching and learning communication skills in medicine |
| title_sort | teaching and learning communication skills in medicine |
| topic | Arts-patiënt-relatie gtt Communicatieve vaardigheden gtt Communication Education, Medical methods Evidence-Based Medicine education Interpersonal communication Study and teaching Physician and patient Study and teaching Professional-Patient Relations Teaching methods Arzt (DE-588)4003157-3 gnd Interpersonale Kommunikation (DE-588)4129721-0 gnd Patient (DE-588)4044903-8 gnd Unterricht (DE-588)4062005-0 gnd |
| topic_facet | Arts-patiënt-relatie Communicatieve vaardigheden Communication Education, Medical methods Evidence-Based Medicine education Interpersonal communication Study and teaching Physician and patient Study and teaching Professional-Patient Relations Teaching methods Arzt Interpersonale Kommunikation Patient Unterricht |
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