Integrating service level agreements: optimizing your OSS for SLA delivery
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Indianapolis, Ind.
Wiley
2002
|
| Schriftenreihe: | Wiley computer publishing
|
| Schlagworte: | |
| Online-Zugang: | Contributor biographical information Publisher description Table of contents |
| Beschreibung: | XVII, 446 S. graph. Darst. |
| ISBN: | 0471210129 |
Internformat
MARC
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| 245 | 1 | 0 | |a Integrating service level agreements |b optimizing your OSS for SLA delivery |c John J. Lee ; Ron Ben-Natan |
| 264 | 1 | |a Indianapolis, Ind. |b Wiley |c 2002 | |
| 300 | |a XVII, 446 S. |b graph. Darst. | ||
| 336 | |b txt |2 rdacontent | ||
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| 650 | 4 | |a aService-level agreements | |
| 650 | 4 | |a aTelecommunication |a xCustomer service | |
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| 700 | 1 | |a Ben-Natan, Ron |e Sonstige |4 oth | |
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| 856 | 4 | |u http://www.loc.gov/catdir/description/wiley0310/2002008682.html |3 Publisher description | |
| 856 | 4 | |u http://www.loc.gov/catdir/toc/wiley023/2002008682.html |3 Table of contents | |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-012862295 | ||
Datensatz im Suchindex
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| any_adam_object | |
| author | Lee, John J. |
| author_facet | Lee, John J. |
| author_role | aut |
| author_sort | Lee, John J. |
| author_variant | j j l jj jjl |
| building | Verbundindex |
| bvnumber | BV019399959 |
| callnumber-first | T - Technology |
| callnumber-label | TK5102 |
| callnumber-raw | TK5102.84 |
| callnumber-search | TK5102.84 |
| callnumber-sort | TK 45102.84 |
| callnumber-subject | TK - Electrical and Nuclear Engineering |
| classification_rvk | QP 620 |
| ctrlnum | (OCoLC)1072264218 (DE-599)BVBBV019399959 |
| dewey-full | 621.3821 004.6/068 |
| dewey-hundreds | 600 - Technology (Applied sciences) 000 - Computer science, information, general works |
| dewey-ones | 621 - Applied physics 004 - Computer science |
| dewey-raw | 621.3821 004.6/068 |
| dewey-search | 621.3821 004.6/068 |
| dewey-sort | 3621.3821 |
| dewey-tens | 620 - Engineering and allied operations 000 - Computer science, information, general works |
| discipline | Informatik Elektrotechnik / Elektronik / Nachrichtentechnik Wirtschaftswissenschaften |
| format | Book |
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| id | DE-604.BV019399959 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T19:59:25Z |
| institution | BVB |
| isbn | 0471210129 |
| language | English |
| lccn | 2002008682 |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-012862295 |
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| physical | XVII, 446 S. graph. Darst. |
| publishDate | 2002 |
| publishDateSearch | 2002 |
| publishDateSort | 2002 |
| publisher | Wiley |
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| series2 | Wiley computer publishing |
| spelling | Lee, John J. Verfasser aut Integrating service level agreements optimizing your OSS for SLA delivery John J. Lee ; Ron Ben-Natan Indianapolis, Ind. Wiley 2002 XVII, 446 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Wiley computer publishing Administração de serviços larpcal Qualidade total larpcal aTelecommunication xQuality control aService-level agreements aTelecommunication xCustomer service aInternet service providers aInformation technology Management (DE-588)4037278-9 gnd rswk-swf Dienstleistungsangebot (DE-588)4224244-7 gnd rswk-swf Telekommunikationsindustrie (DE-588)4332612-2 gnd rswk-swf Leistungsprofil (DE-588)4440280-6 gnd rswk-swf Dienstleistungsangebot (DE-588)4224244-7 s Leistungsprofil (DE-588)4440280-6 s Telekommunikationsindustrie (DE-588)4332612-2 s Management (DE-588)4037278-9 s b DE-604 Ben-Natan, Ron Sonstige oth http://www.loc.gov/catdir/bios/wiley046/2002008682.html Contributor biographical information http://www.loc.gov/catdir/description/wiley0310/2002008682.html Publisher description http://www.loc.gov/catdir/toc/wiley023/2002008682.html Table of contents |
| spellingShingle | Lee, John J. Integrating service level agreements optimizing your OSS for SLA delivery Administração de serviços larpcal Qualidade total larpcal aTelecommunication xQuality control aService-level agreements aTelecommunication xCustomer service aInternet service providers aInformation technology Management (DE-588)4037278-9 gnd Dienstleistungsangebot (DE-588)4224244-7 gnd Telekommunikationsindustrie (DE-588)4332612-2 gnd Leistungsprofil (DE-588)4440280-6 gnd |
| subject_GND | (DE-588)4037278-9 (DE-588)4224244-7 (DE-588)4332612-2 (DE-588)4440280-6 |
| title | Integrating service level agreements optimizing your OSS for SLA delivery |
| title_auth | Integrating service level agreements optimizing your OSS for SLA delivery |
| title_exact_search | Integrating service level agreements optimizing your OSS for SLA delivery |
| title_full | Integrating service level agreements optimizing your OSS for SLA delivery John J. Lee ; Ron Ben-Natan |
| title_fullStr | Integrating service level agreements optimizing your OSS for SLA delivery John J. Lee ; Ron Ben-Natan |
| title_full_unstemmed | Integrating service level agreements optimizing your OSS for SLA delivery John J. Lee ; Ron Ben-Natan |
| title_short | Integrating service level agreements |
| title_sort | integrating service level agreements optimizing your oss for sla delivery |
| title_sub | optimizing your OSS for SLA delivery |
| topic | Administração de serviços larpcal Qualidade total larpcal aTelecommunication xQuality control aService-level agreements aTelecommunication xCustomer service aInternet service providers aInformation technology Management (DE-588)4037278-9 gnd Dienstleistungsangebot (DE-588)4224244-7 gnd Telekommunikationsindustrie (DE-588)4332612-2 gnd Leistungsprofil (DE-588)4440280-6 gnd |
| topic_facet | Administração de serviços Qualidade total aTelecommunication xQuality control aService-level agreements aTelecommunication xCustomer service aInternet service providers aInformation technology Management Dienstleistungsangebot Telekommunikationsindustrie Leistungsprofil |
| url | http://www.loc.gov/catdir/bios/wiley046/2002008682.html http://www.loc.gov/catdir/description/wiley0310/2002008682.html http://www.loc.gov/catdir/toc/wiley023/2002008682.html |
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