Handbook of customer satisfaction and loyalty measurement:
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Aldershot [u.a.]
Gower
2002
|
| Ausgabe: | 2. ed., reprinted |
| Schlagworte: | |
| Beschreibung: | XIV, 290 S. Ill., graph. Darst. |
| ISBN: | 0566081946 |
Internformat
MARC
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| 100 | 1 | |a Hill, Nigel |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Handbook of customer satisfaction and loyalty measurement |c Nigel Hill and Jim Alexander |
| 250 | |a 2. ed., reprinted | ||
| 264 | 1 | |a Aldershot [u.a.] |b Gower |c 2002 | |
| 300 | |a XIV, 290 S. |b Ill., graph. Darst. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 650 | 4 | |a Consumer satisfaction |x Evaluation |v Handbooks, manuals, etc | |
| 650 | 4 | |a Marketing research |v Handbooks, manuals, etc | |
| 650 | 0 | 7 | |a Messung |0 (DE-588)4038852-9 |2 gnd |9 rswk-swf |
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| 700 | 1 | |a Alexander, Jim |e Verfasser |4 aut | |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-010686829 | ||
| 883 | 1 | |8 1\p |a cgwrk |d 20201028 |q DE-101 |u https://d-nb.info/provenance/plan#cgwrk | |
Datensatz im Suchindex
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| any_adam_object | |
| author | Hill, Nigel Alexander, Jim |
| author_facet | Hill, Nigel Alexander, Jim |
| author_role | aut aut |
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| author_variant | n h nh j a ja |
| building | Verbundindex |
| bvnumber | BV017798943 |
| callnumber-first | H - Social Science |
| callnumber-label | HF5415 |
| callnumber-raw | HF5415.335 |
| callnumber-search | HF5415.335 |
| callnumber-sort | HF 45415.335 |
| callnumber-subject | HF - Commerce |
| classification_rvk | QR 560 |
| ctrlnum | (OCoLC)52306362 (DE-599)BVBBV017798943 |
| dewey-full | 658.8/12 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.8/12 |
| dewey-search | 658.8/12 |
| dewey-sort | 3658.8 212 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| edition | 2. ed., reprinted |
| format | Book |
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| id | DE-604.BV017798943 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T19:21:57Z |
| institution | BVB |
| isbn | 0566081946 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-010686829 |
| oclc_num | 52306362 |
| open_access_boolean | |
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| physical | XIV, 290 S. Ill., graph. Darst. |
| publishDate | 2002 |
| publishDateSearch | 2002 |
| publishDateSort | 2002 |
| publisher | Gower |
| record_format | marc |
| spelling | Hill, Nigel Verfasser aut Handbook of customer satisfaction and loyalty measurement Nigel Hill and Jim Alexander 2. ed., reprinted Aldershot [u.a.] Gower 2002 XIV, 290 S. Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier Consumer satisfaction Evaluation Handbooks, manuals, etc Marketing research Handbooks, manuals, etc Messung (DE-588)4038852-9 gnd rswk-swf Kundentreue (DE-588)4393499-7 gnd rswk-swf Verbraucherzufriedenheit (DE-588)4129147-5 gnd rswk-swf Verbraucherzufriedenheit (DE-588)4129147-5 s Kundentreue (DE-588)4393499-7 s Messung (DE-588)4038852-9 s 1\p DE-604 Alexander, Jim Verfasser aut 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Hill, Nigel Alexander, Jim Handbook of customer satisfaction and loyalty measurement Consumer satisfaction Evaluation Handbooks, manuals, etc Marketing research Handbooks, manuals, etc Messung (DE-588)4038852-9 gnd Kundentreue (DE-588)4393499-7 gnd Verbraucherzufriedenheit (DE-588)4129147-5 gnd |
| subject_GND | (DE-588)4038852-9 (DE-588)4393499-7 (DE-588)4129147-5 |
| title | Handbook of customer satisfaction and loyalty measurement |
| title_auth | Handbook of customer satisfaction and loyalty measurement |
| title_exact_search | Handbook of customer satisfaction and loyalty measurement |
| title_full | Handbook of customer satisfaction and loyalty measurement Nigel Hill and Jim Alexander |
| title_fullStr | Handbook of customer satisfaction and loyalty measurement Nigel Hill and Jim Alexander |
| title_full_unstemmed | Handbook of customer satisfaction and loyalty measurement Nigel Hill and Jim Alexander |
| title_short | Handbook of customer satisfaction and loyalty measurement |
| title_sort | handbook of customer satisfaction and loyalty measurement |
| topic | Consumer satisfaction Evaluation Handbooks, manuals, etc Marketing research Handbooks, manuals, etc Messung (DE-588)4038852-9 gnd Kundentreue (DE-588)4393499-7 gnd Verbraucherzufriedenheit (DE-588)4129147-5 gnd |
| topic_facet | Consumer satisfaction Evaluation Handbooks, manuals, etc Marketing research Handbooks, manuals, etc Messung Kundentreue Verbraucherzufriedenheit |
| work_keys_str_mv | AT hillnigel handbookofcustomersatisfactionandloyaltymeasurement AT alexanderjim handbookofcustomersatisfactionandloyaltymeasurement |