BPR in the pharmaceutical industry:
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Abschlussarbeit Buch |
| Sprache: | English |
| Veröffentlicht: |
Göteborg
Dep. of Informatics, School of Economics and Commercial Law, Göteborg Univ.
2003
|
| Schriftenreihe: | Gothenburg studies in informatics
Report ; 26 |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | X, 182 S. graph. Darst. |
Internformat
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Datensatz im Suchindex
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| adam_text | Content
1. Introduction 1
1.1 Global dynamics 4
1.1.1 Market globalization 5
1.1.2 Information technology development and deployment 7
1.1.3 Customers and consumers 9
1.2 Industry specific dynamics 10
1.3 Research issues 17
1.4 Research question 19
1.5 Research method 22
1.5.1 Data gathering 26
1.5.2 Aiming at practitioners the rigor versus relevance issue 26
1.6 Disposition of this book 28
2. Theoretical considerations 31
2.1 The emergence ofBPR 32
2.2 The MIT study Made in America 34
2.2.1 Performance barriers 34
2.2.2 Industry best practice 37
2.3 What is a Business Process? 38
2.4 Reengineering defined 41
2.5 BPR ¦ A rebirth of Scientific Management? 44
2.6 The role of information technology 49
2.7 BPR the consulting way 51
2.7.1 The project work with the client 52
2.7.2 Problem solving and knowledge creation 53
2.7.3 BPR methods in consulting firms 54
2.8 McKinsey Company 56
2.8.1 The role of IT 56
2.8.2 Reengineering principles 58
2.8.3 The reengineering approach 59
2.8.4 Final considerations 64
2.9 Andersen Consulting 65
2.9.1 Reengineering principles 66
2.9.2 The role of IT 67
2.9.3 The reengineering approach 68
2.10 Common aspects and differences 72
3. Reengineering a la Astra Hassle 75
3.2 Product development in the pharmaceutical industry... 78
V
3.2 BPR comes to Astra Hassle 79
3.3 The FASTRAC rationale forecast or crisis? 82
3.4 FASTRAC description 85
3.5 Summary of FASTRAC outcome 90
3.5.1 Management and control 91
3.5.2 Structures and processes 93
3.5.3 Culture and values 93
3.5.4 Action for change 94
3.6 CANDELA The corporate BPR upscale 97
3.7 The CANDELA approach to process improvement 103
3.7.1 The NDA process 105
3.7.2 Clinical trials 108
4. IT aspects of the BPR initiatives Ill
4.1 IT aspects of CANDELA Ill
4.2 Critical ITissues in CANDELA 114
4.3 IT aspects of FASTRAC 116
4.4 SCODA a FASTRAC IT project 119
4.5 The SCODAsystem 121
4.6 The data collection process 122
4.7 SCODA case analysis 124
4.7.1 System implementation and training 125
4.7.2 Work procedures 126
4.7.3 Project management and serious adverse events 128
4.7.4 System choice and implementation 129
5. Results from the case study 134
5.1 SCODA as an Infrastructure 134
5.1.1 Change and drift 134
5.1.2 Global and local aspects 137
5.2 The relation between organization and technology 139
5.2.2 SCODA a rigid infrastructure example 143
5.2.3 Global and local aspects of infrastructures 144
5.2.4 Misfit resolution strategies 146
5.3 Methodological aspects 147
5.3.1 The drift phenomenon 148
5.3.2 Unsynchronized cycles 152
5.4 The role of consultants 153
6. Beyond BPR Towards 157
6.1 A new model for clinical R D 157
VI
6.2 The extended enterprise 160
6.3 A clinical R D portal 163
6.3.1 The history of COOL 164
6.3.2 The use of COOL in clinical studies 165
6.3.3 The benefits of COOL 166
6.4 Spinning off Clinical R D 170
7. Final remarks 173
8. References and Sources 176
vn
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