Customer relationship management: organizational and technological perspectives ; with 13 tables
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Berlin
Springer
2003
|
| Subjects: | |
| Online Access: | Table of contents |
| Item Description: | 2. Aufl. u.d.T.: Rajola, Federico: Customer relationship management in the financial industry |
| Physical Description: | XI, 172 S. Ill. : 24 cm |
| ISBN: | 3540440011 |
Staff View
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| 100 | 1 | |a Rajola, Federico |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Customer relationship management |b organizational and technological perspectives ; with 13 tables |c Federico Rajola |
| 264 | 1 | |a Berlin |b Springer |c 2003 | |
| 300 | |a XI, 172 S. |b Ill. : 24 cm | ||
| 336 | |b txt |2 rdacontent | ||
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| 500 | |a 2. Aufl. u.d.T.: Rajola, Federico: Customer relationship management in the financial industry | ||
| 650 | 4 | |a Bank | |
| 650 | 4 | |a Datenverarbeitung | |
| 650 | 4 | |a Customer relations -- Management | |
| 650 | 4 | |a Customer relations -- Data processing | |
| 650 | 4 | |a Customer relations -- Technological innovations | |
| 650 | 4 | |a Banks and banking -- Customer services | |
| 650 | 0 | 7 | |a Kundenmanagement |0 (DE-588)4236865-0 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Integriertes Management |0 (DE-588)4346301-0 |2 gnd |9 rswk-swf |
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Record in the Search Index
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| author | Rajola, Federico |
| author_facet | Rajola, Federico |
| author_role | aut |
| author_sort | Rajola, Federico |
| author_variant | f r fr |
| building | Verbundindex |
| bvnumber | BV017038365 |
| callnumber-first | H - Social Science |
| callnumber-label | HF5415 |
| callnumber-raw | HF5415.5.R34 2003 |
| callnumber-search | HF5415.5.R34 2003 |
| callnumber-sort | HF 45415.5 R34 42003 |
| callnumber-subject | HF - Commerce |
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| ctrlnum | (OCoLC)231981992 (DE-599)BVBBV017038365 |
| dewey-full | 658.8/1221 658.8/12 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.8/12 21 658.8/12 |
| dewey-search | 658.8/12 21 658.8/12 |
| dewey-sort | 3658.8 212 221 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Book |
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| illustrated | Illustrated |
| indexdate | 2024-07-09T19:13:03Z |
| institution | BVB |
| isbn | 3540440011 |
| language | English |
| lccn | 2003042764 |
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| physical | XI, 172 S. Ill. : 24 cm |
| publishDate | 2003 |
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| publisher | Springer |
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| spelling | Rajola, Federico Verfasser aut Customer relationship management organizational and technological perspectives ; with 13 tables Federico Rajola Berlin Springer 2003 XI, 172 S. Ill. : 24 cm txt rdacontent n rdamedia nc rdacarrier 2. Aufl. u.d.T.: Rajola, Federico: Customer relationship management in the financial industry Bank Datenverarbeitung Customer relations -- Management Customer relations -- Data processing Customer relations -- Technological innovations Banks and banking -- Customer services Kundenmanagement (DE-588)4236865-0 gnd rswk-swf Integriertes Management (DE-588)4346301-0 gnd rswk-swf Kundenmanagement (DE-588)4236865-0 s DE-604 Integriertes Management (DE-588)4346301-0 s http://www.loc.gov/catdir/toc/fy036/2003042764.html Table of contents |
| spellingShingle | Rajola, Federico Customer relationship management organizational and technological perspectives ; with 13 tables Bank Datenverarbeitung Customer relations -- Management Customer relations -- Data processing Customer relations -- Technological innovations Banks and banking -- Customer services Kundenmanagement (DE-588)4236865-0 gnd Integriertes Management (DE-588)4346301-0 gnd |
| subject_GND | (DE-588)4236865-0 (DE-588)4346301-0 |
| title | Customer relationship management organizational and technological perspectives ; with 13 tables |
| title_auth | Customer relationship management organizational and technological perspectives ; with 13 tables |
| title_exact_search | Customer relationship management organizational and technological perspectives ; with 13 tables |
| title_full | Customer relationship management organizational and technological perspectives ; with 13 tables Federico Rajola |
| title_fullStr | Customer relationship management organizational and technological perspectives ; with 13 tables Federico Rajola |
| title_full_unstemmed | Customer relationship management organizational and technological perspectives ; with 13 tables Federico Rajola |
| title_short | Customer relationship management |
| title_sort | customer relationship management organizational and technological perspectives with 13 tables |
| title_sub | organizational and technological perspectives ; with 13 tables |
| topic | Bank Datenverarbeitung Customer relations -- Management Customer relations -- Data processing Customer relations -- Technological innovations Banks and banking -- Customer services Kundenmanagement (DE-588)4236865-0 gnd Integriertes Management (DE-588)4346301-0 gnd |
| topic_facet | Bank Datenverarbeitung Customer relations -- Management Customer relations -- Data processing Customer relations -- Technological innovations Banks and banking -- Customer services Kundenmanagement Integriertes Management |
| url | http://www.loc.gov/catdir/toc/fy036/2003042764.html |
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