Customer relationship management: organizational and technological perspectives ; with 13 tables
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Berlin
Springer
2003
|
| Schlagworte: | |
| Online-Zugang: | Table of contents |
| Beschreibung: | 2. Aufl. u.d.T.: Rajola, Federico: Customer relationship management in the financial industry |
| Beschreibung: | XI, 172 S. Ill. : 24 cm |
| ISBN: | 3540440011 |
Internformat
MARC
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|---|---|---|---|
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| 003 | DE-604 | ||
| 005 | 20140617 | ||
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| 008 | 030401s2003 gw a||| |||| 00||| eng d | ||
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| 100 | 1 | |a Rajola, Federico |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Customer relationship management |b organizational and technological perspectives ; with 13 tables |c Federico Rajola |
| 264 | 1 | |a Berlin |b Springer |c 2003 | |
| 300 | |a XI, 172 S. |b Ill. : 24 cm | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 500 | |a 2. Aufl. u.d.T.: Rajola, Federico: Customer relationship management in the financial industry | ||
| 650 | 4 | |a Bank | |
| 650 | 4 | |a Datenverarbeitung | |
| 650 | 4 | |a Customer relations -- Management | |
| 650 | 4 | |a Customer relations -- Data processing | |
| 650 | 4 | |a Customer relations -- Technological innovations | |
| 650 | 4 | |a Banks and banking -- Customer services | |
| 650 | 0 | 7 | |a Kundenmanagement |0 (DE-588)4236865-0 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Integriertes Management |0 (DE-588)4346301-0 |2 gnd |9 rswk-swf |
| 689 | 0 | 0 | |a Kundenmanagement |0 (DE-588)4236865-0 |D s |
| 689 | 0 | |5 DE-604 | |
| 689 | 1 | 0 | |a Kundenmanagement |0 (DE-588)4236865-0 |D s |
| 689 | 1 | 1 | |a Integriertes Management |0 (DE-588)4346301-0 |D s |
| 689 | 1 | |5 DE-604 | |
| 856 | 4 | |u http://www.loc.gov/catdir/toc/fy036/2003042764.html |3 Table of contents | |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-010282316 | ||
Datensatz im Suchindex
| _version_ | 1804129935826092032 |
|---|---|
| any_adam_object | |
| author | Rajola, Federico |
| author_facet | Rajola, Federico |
| author_role | aut |
| author_sort | Rajola, Federico |
| author_variant | f r fr |
| building | Verbundindex |
| bvnumber | BV017038365 |
| callnumber-first | H - Social Science |
| callnumber-label | HF5415 |
| callnumber-raw | HF5415.5.R34 2003 |
| callnumber-search | HF5415.5.R34 2003 |
| callnumber-sort | HF 45415.5 R34 42003 |
| callnumber-subject | HF - Commerce |
| classification_rvk | QP 620 QP 621 |
| classification_tum | WIR 540f |
| ctrlnum | (OCoLC)231981992 (DE-599)BVBBV017038365 |
| dewey-full | 658.8/1221 658.8/12 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.8/12 21 658.8/12 |
| dewey-search | 658.8/12 21 658.8/12 |
| dewey-sort | 3658.8 212 221 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Book |
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| id | DE-604.BV017038365 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T19:13:03Z |
| institution | BVB |
| isbn | 3540440011 |
| language | English |
| lccn | 2003042764 |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-010282316 |
| oclc_num | 231981992 |
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| owner_facet | DE-19 DE-BY-UBM DE-12 DE-945 DE-91 DE-BY-TUM DE-521 DE-634 DE-1102 DE-83 DE-11 DE-1051 |
| physical | XI, 172 S. Ill. : 24 cm |
| publishDate | 2003 |
| publishDateSearch | 2003 |
| publishDateSort | 2003 |
| publisher | Springer |
| record_format | marc |
| spelling | Rajola, Federico Verfasser aut Customer relationship management organizational and technological perspectives ; with 13 tables Federico Rajola Berlin Springer 2003 XI, 172 S. Ill. : 24 cm txt rdacontent n rdamedia nc rdacarrier 2. Aufl. u.d.T.: Rajola, Federico: Customer relationship management in the financial industry Bank Datenverarbeitung Customer relations -- Management Customer relations -- Data processing Customer relations -- Technological innovations Banks and banking -- Customer services Kundenmanagement (DE-588)4236865-0 gnd rswk-swf Integriertes Management (DE-588)4346301-0 gnd rswk-swf Kundenmanagement (DE-588)4236865-0 s DE-604 Integriertes Management (DE-588)4346301-0 s http://www.loc.gov/catdir/toc/fy036/2003042764.html Table of contents |
| spellingShingle | Rajola, Federico Customer relationship management organizational and technological perspectives ; with 13 tables Bank Datenverarbeitung Customer relations -- Management Customer relations -- Data processing Customer relations -- Technological innovations Banks and banking -- Customer services Kundenmanagement (DE-588)4236865-0 gnd Integriertes Management (DE-588)4346301-0 gnd |
| subject_GND | (DE-588)4236865-0 (DE-588)4346301-0 |
| title | Customer relationship management organizational and technological perspectives ; with 13 tables |
| title_auth | Customer relationship management organizational and technological perspectives ; with 13 tables |
| title_exact_search | Customer relationship management organizational and technological perspectives ; with 13 tables |
| title_full | Customer relationship management organizational and technological perspectives ; with 13 tables Federico Rajola |
| title_fullStr | Customer relationship management organizational and technological perspectives ; with 13 tables Federico Rajola |
| title_full_unstemmed | Customer relationship management organizational and technological perspectives ; with 13 tables Federico Rajola |
| title_short | Customer relationship management |
| title_sort | customer relationship management organizational and technological perspectives with 13 tables |
| title_sub | organizational and technological perspectives ; with 13 tables |
| topic | Bank Datenverarbeitung Customer relations -- Management Customer relations -- Data processing Customer relations -- Technological innovations Banks and banking -- Customer services Kundenmanagement (DE-588)4236865-0 gnd Integriertes Management (DE-588)4346301-0 gnd |
| topic_facet | Bank Datenverarbeitung Customer relations -- Management Customer relations -- Data processing Customer relations -- Technological innovations Banks and banking -- Customer services Kundenmanagement Integriertes Management |
| url | http://www.loc.gov/catdir/toc/fy036/2003042764.html |
| work_keys_str_mv | AT rajolafederico customerrelationshipmanagementorganizationalandtechnologicalperspectiveswith13tables |