Total performance scorecard: redefining management to achieve performance with integrity
Gespeichert in:
1. Verfasser: | |
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Format: | Buch |
Sprache: | English |
Veröffentlicht: |
Amsterdam [u.a.]
Butterworth-Heinemann
[2003]
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Schlagworte: | |
Online-Zugang: | Publisher description Inhaltsverzeichnis |
Beschreibung: | Includes bibliographical references and index |
Beschreibung: | xx, 332 Seiten Illustrationen, Diagramme |
ISBN: | 0750677147 |
Internformat
MARC
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245 | 1 | 0 | |a Total performance scorecard |b redefining management to achieve performance with integrity |c Hubert K. Rampersad |
264 | 1 | |a Amsterdam [u.a.] |b Butterworth-Heinemann |c [2003] | |
300 | |a xx, 332 Seiten |b Illustrationen, Diagramme | ||
336 | |b txt |2 rdacontent | ||
337 | |b n |2 rdamedia | ||
338 | |b nc |2 rdacarrier | ||
500 | |a Includes bibliographical references and index | ||
650 | 4 | |a Total quality management | |
650 | 4 | |a Performance -- Measurement | |
650 | 4 | |a Employee motivation | |
650 | 4 | |a Organizational learning | |
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689 | 0 | |5 DE-604 | |
700 | 1 | |a Leonard, Dorothy A. |d 1942- |0 (DE-588)124240437 |4 wpr | |
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Datensatz im Suchindex
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adam_text | Contents Foreword by Dorothy A. Leonard........................................................ xiii Preface ....................................................................................................... xvii 1 Introduction...................................................................................................1 Part One: The Foundations of Total Performance Scorecard...............................................................................7 2 Total Performance Scorecard .....................................................................9 The TPS Concept 9. The Balanced Scorecard 18. The TPS Cycle 33. 3 Formulating the Balanced Scorecard.......................................................39 Formulating the Personal Balanced Scorecard 40. Formulating the Organizational Balanced Scorecard 61. 4 Communicating and Linking the Balanced Scorecard.........................99 Communicating the Balanced Scorecard 99. Linking the Balanced Scorecard 102.
X Contents 5 ........................ПО Improvement....................................................................... Process Selection 111. Process Evaluation 130. Process Improvement Ь5. Personal Improvement 140. 6 Developing................................................................................................ . Result Planning 148. Coaching 158. Appraisal 150. Job-Oriented Competence Development 162. 7 Reviewing and Learning............................................................................ Ihb Reviewing 168. Learning 171. Part Two: Organizational Requirements ......................................189 8 Teamwork...................................................................................................... 191 Team Composition and Team Roles 191. Team Development 195. Interpersonal Communication 199. Coaching Team Members 223. Leadership Styles 226. Conducting Effective Meetings 238. Team Evaluation 240. 9 Organizing Continuous Improvement................................................... 246 Improvement Teams 246. Improvement Circles 250. 10 Managing Change.................................................................. 252 11 Organizational Culture............................... a 71
Contents Epilogue........................................................................................................283 Appendix A: Appraisal Forms for Business Jet....................................... 285 Appendix B: 360° Feedback for Business Jet..........................................297 Appendix C: Total Performance Scorecard Quick Scans ..................... 303 References......................................................................................................313 Index...............................................................................................................319 About the Author........................................................................................331 xi
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any_adam_object | 1 |
author | Rampersad, Hubert K. 1957- |
author_GND | (DE-588)122289226 (DE-588)124240437 |
author_facet | Rampersad, Hubert K. 1957- |
author_role | aut |
author_sort | Rampersad, Hubert K. 1957- |
author_variant | h k r hk hkr |
building | Verbundindex |
bvnumber | BV016439104 |
callnumber-first | H - Social Science |
callnumber-label | HD62 |
callnumber-raw | HD62.15.R3598 2003 |
callnumber-search | HD62.15.R3598 2003 |
callnumber-sort | HD 262.15 R3598 42003 |
callnumber-subject | HD - Industries, Land Use, Labor |
classification_rvk | QP 300 QP 340 |
ctrlnum | (OCoLC)845552445 (DE-599)BVBBV016439104 |
dewey-full | 658.4/013 658.4/01321 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.4/013 658.4/013 21 |
dewey-search | 658.4/013 658.4/013 21 |
dewey-sort | 3658.4 213 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
format | Book |
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id | DE-604.BV016439104 |
illustrated | Illustrated |
indexdate | 2024-07-09T19:10:28Z |
institution | BVB |
isbn | 0750677147 |
language | English |
lccn | 2002043879 |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-010164249 |
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owner_facet | DE-1050 DE-521 DE-473 DE-BY-UBG |
physical | xx, 332 Seiten Illustrationen, Diagramme |
publishDate | 2003 |
publishDateSearch | 2003 |
publishDateSort | 2003 |
publisher | Butterworth-Heinemann |
record_format | marc |
spelling | Rampersad, Hubert K. 1957- Verfasser (DE-588)122289226 aut Total performance scorecard redefining management to achieve performance with integrity Hubert K. Rampersad Amsterdam [u.a.] Butterworth-Heinemann [2003] xx, 332 Seiten Illustrationen, Diagramme txt rdacontent n rdamedia nc rdacarrier Includes bibliographical references and index Total quality management Performance -- Measurement Employee motivation Organizational learning Personalentwicklung (DE-588)4121465-1 gnd rswk-swf Humanvermögen (DE-588)4240300-5 gnd rswk-swf Humanvermögen (DE-588)4240300-5 s Personalentwicklung (DE-588)4121465-1 s DE-604 Leonard, Dorothy A. 1942- (DE-588)124240437 wpr http://www.loc.gov/catdir/description/els031/2002043879.html Publisher description Digitalisierung UB Bamberg - ADAM Catalogue Enrichment application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=010164249&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
spellingShingle | Rampersad, Hubert K. 1957- Total performance scorecard redefining management to achieve performance with integrity Total quality management Performance -- Measurement Employee motivation Organizational learning Personalentwicklung (DE-588)4121465-1 gnd Humanvermögen (DE-588)4240300-5 gnd |
subject_GND | (DE-588)4121465-1 (DE-588)4240300-5 |
title | Total performance scorecard redefining management to achieve performance with integrity |
title_auth | Total performance scorecard redefining management to achieve performance with integrity |
title_exact_search | Total performance scorecard redefining management to achieve performance with integrity |
title_full | Total performance scorecard redefining management to achieve performance with integrity Hubert K. Rampersad |
title_fullStr | Total performance scorecard redefining management to achieve performance with integrity Hubert K. Rampersad |
title_full_unstemmed | Total performance scorecard redefining management to achieve performance with integrity Hubert K. Rampersad |
title_short | Total performance scorecard |
title_sort | total performance scorecard redefining management to achieve performance with integrity |
title_sub | redefining management to achieve performance with integrity |
topic | Total quality management Performance -- Measurement Employee motivation Organizational learning Personalentwicklung (DE-588)4121465-1 gnd Humanvermögen (DE-588)4240300-5 gnd |
topic_facet | Total quality management Performance -- Measurement Employee motivation Organizational learning Personalentwicklung Humanvermögen |
url | http://www.loc.gov/catdir/description/els031/2002043879.html http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=010164249&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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