A design and implementation framework for symmetric multi-attribute negotiation intermediation in electronic markets:
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Format: | Abschlussarbeit Buch |
Sprache: | English |
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2002
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Online-Zugang: | Inhaltsverzeichnis |
Beschreibung: | XIII, 283 S. graph. Darst. |
Internformat
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Datensatz im Suchindex
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adam_text | Overview
Contents I
Tables VII
Figures VIII
Acronyms XII
1. Introduction 1
2. Assessment 10
3. Foundations 31
4. Electronic Negotiation Support 64
5. Electronic Negotiation Design 106
6. Electronic Negotiation Architecture 146
7. Application 178
8. Evaluation, Exploration, and Conclusion 211
Appendix 246
References 267
URLs 283
Table of contents
Tables VII
Figures VIII
Acronyms XII
1. Introduction 1
1.1. Thesis relevance 3
1.1.1. Why negotiate? 3
1.1.2. Why negotiate in electronic markets? 5
1.1.3. Why negotiate with electronic media? 6
1.2. Thesis structure 8
2. Assessment 10
2.1. Research contributions 10
2.1.1. Classic negotiation research 11
2.1.2. Electronic negotiation research 13
2.1.2.1. Decision support systems 13
2.1.2.2. Group support systems 13
2.1.2.3. Autonomous agent systems 14
2.1.3. Combined approaches 15
2.2. An evaluation of the state of the art 15
2.2.1. Classic negotiation research revisited 16
2.2.2. Electronic negotiation research revisited 18
2.2.3. Beyond research 19
2.2.4. First conclusions and directions 21
2.3. Problem definitions 24
2.4. Research questions and approach 27
2.5. Summary 29
3. Foundations 31
3.1. Negotiations 31
3.2. Electronic negotiations 32
3.3. Electronic negotiation formal model 37
II Contents
3.3.1. Negotiation situation 37
3.3.2. Negotiation interaction 42
3.4. Electronic negotiation reference model 47
3.4.1. Development and deployment 48
3.4.2. Roles 49
3.4.3. Execution 50
3.5. Taxonomy 51
3.5.1. Taxonomy structure 52
3.5.2. Endogenous classification criteria 52
3.5.2.1. Explicit criteria 53
3.5.2.2. Implicit criteria 58
3.5.3. Exogenous classification criteria 59
3.5.3.1. Explicit criteria 60
3.5.3.2. Implicit criteria 60
3.5.4. Taxonomy application 61
3.6. Summary 62
4. Electronic Negotiation Support 64
4.1. Definition 64
4.2. Requirements 68
4.3. NSC external view behaviour 70
4.4. NSC internal views 72
4.4.1. MatchNSC 72
4.4.1.1. Incentive 72
4.4.1.2. Solution procedure 73
4.4.1.3. Adaptation 74
4.4.1.4. Results analysis 76
4.4.1.5. Summary 79
4.4.2. ScoreNSC 80
4.4.2.1. Incentive 80
4.4.2.2. Solution procedure 82
4.4.2.3. Adaptation 82
4.4.2.4. Results analysis 85
4.4.2.5. Summary 85
4.4.3. MediateNSC 86
Contents III
4.4.3.1. Incentive 86
4.4.3.2. Solution procedure 88
4.4.3.3. Adaptation 88
4.4.3.4. Results analysis 91
4.4.3.5. Summary 92
4.5. NSC candidates 93
4.5.1. BundleNSC 93
4.5.1.1. Outline 94
4.5.1.2. Benefits 95
4.5.2. BidNSC 96
4.5.2.1. Outline 96
4.5.2.2. Benefits 98
4.5.3. ContractNSC 98
4.5.3.1. Outline 98
4.5.3.2. Benefits 100
4.6. Combining NSC operations 101
4.6.1. Example MatchNSC/MediateNSC 101
4.6.2. General interdependences 103
4.7. Summary 104
5. Electronic Negotiation Design 106
5.1. Approach 106
5.2. Analysis 108
5.3. Design 110
5.3.1. Communication design 112
5.3.1.1. Offer context ontology design 113
5.3.1.2. Offer state structure design 115
5.3.2. Organisation design 119
5.3.2.1. Entity types and instances 120
5.3.2.2. Design language 123
5.3.2.3. Design rationale 125
5.3.3. Integrated design 128
5.3.3.1. Offer context assignment 129
5.3.3.2. Event and view authorisation 130
5.3.3.3. Model validation 132
IV Contents
5.4. Implementation 134
5.4.1. Communication design representation 134
5.4.1.1. Offer base schema 135
5.4.1.2. State dependent customisation 137
5.4.1.3. Ontology dependent customisation 139
5.4.1.4. XML instance document examples 142
5.4.2. Organisation design representation 143
5.5. Summary 144
6. Electronic Negotiation Architecture 146
6.1. Architecture model 146
6.1.1. Requirements 147
6.1.2. Rationale 148
6.1.3. Model structure 150
6.1.4. Model behaviour 153
6.2. SilkRoad 157
6.2.1. Technical architecture 158
6.2.2. Application architecture 161
6.2.3. Tool support 163
6.2.3.1. Development 164
6.2.3.2. Deployment 168
6.2.4. Run time processing 170
6.3. Summary 176
7. Application 178
7.1. Potential usage 178
7.1.1. Online buying/selling 179
7.1.2. Electronic market intermediation 179
7.1.3. Dynamic outsourcing 180
7.1.4. Negotiation service provisioning 181
7.2. Scenario cases 181
7.2.1. Bilateral offer exchange: DSP V1 case 183
7.2.1.1. Communication design 183
7.2.1.2. Organisation Design 185
7.2.1.3. Integrated Design 186
7.2.1 A. Run time behaviour 187
Contents V
7.2.2. Supported offer exchange: DSP V2 case 189
7.2.2.1. Communication Design 189
7.2.2.2. Organisation Design 190
7.2.2.3. Integrated Design 193
7.2.2.4. Run time behaviour 194
7.2.3. Multi attribute auction: DSP V3 case 196
7.2.3.1. Communication design 196
7.2.3.2. Organisation design 197
7.2.3.3. Integrated design 200
7.2.3.4. Run time behaviour 201
7.2.4. Service bundling: DSP V4 case 203
7.2.4.1. Communication design 203
7.2.4.2. Organisation design 204
7.2.4.3. Integrated design 205
7.2.4.4. Run time behaviour 207
7.3. Summary 209
8. Evaluation, Exploration, and Conclusion 211
8.1. Intended scope and assumptions 212
8.2. Solution approaches revisited 214
8.2.1. Electronic negotiation support 214
8.2.1.1. MatchNSC 214
8.2.1.2. ScoreNSC 215
8.2.1.3. MediateNSC 217
8.2.2. Electronic negotiation design 220
8.2.2.1. Communication design 222
8.2.2.2. Organisation design 224
8.2.3. Electronic negotiation architecture 226
8.3. Future work 228
8.3.1. Support extensions 228
8.3.1.1. MatchNSC 228
8.3.1.2. ScoreNSC 230
8.3.1.3. MediateNSC 231
8.3.1.4. Negotiation support meta components 232
Vi Contents
8.3.2. Design extensions 234
8.3.2.1. Model simulations 234
8.3.2.2. Reference models 235
8.3.2.3. Dynamic models 237
8.3.3. SilkRoad extensions 239
8.3.4. Further exploration of the enMedia framework 240
8.4. Summary 243
ADDendix ....246
A. Glossary 246
B. SilkRoad data model 249
C. Sample scenario case specification 253
D. JSP agent adapter class diagram 258
E. XML schemata examples 259
References 267
URLs 283
Contents VII
Tables
Table 3 1: Roles criteria 53
Table 3 2: Process criteria 56
Table 3 3: Information and strategy criteria 58
Table 4 1: Generic NSC interface 71
Table 4 2: MatchNSC interfaces 80
Table 4 3: ScoreNSC interfaces 86
Table 4 4: Flight reservation example 91
Table 4 5: MediateNSC interfaces 93
Table 4 6: MediateNSC input example 102
Table 5 1: Offer state structure elements and notation options 116
Table 5 2: O2X.ADVERTISED state template 118
Table 5 3: enMedium manager operations 121
Table 5 4: Event and view authorisation example 132
Table 5 5: enScenario model test conditions 133
Table 5 6: State machine table representation 144
Table 7 1: Attributes in the DSP offer context ontology 184
Table 7 2: Offer session example 188
Table 7 3: SUPPORT.BID action property definition in DSP V3 198
Table 8 1: MediateNSC compensation example 232
Vlll Contents
Figures
Figure 1 1: Thesis structure 8
Figure 2 1: Negotiation research streams and communities 10
Figure 2 2: BargainAndHaggle negotiation example 20
Figure 2 3: Negotiation intermediation versus offer exchange 23
Figure 3 1: Interaction phases of an electronic transaction 33
Figure 3 2: Configuration of electronic negotiations 35
Figure 3 3: enMedia in the MRM 36
Figure 3 4: Negotiation situation model 43
Figure 3 5: Spaces in the negotiation process 44
Figure 3 6: enScenario development and deployment tasks 48
Figure 3 7: enProcess execution tasks 51
Figure 3 8: Taxonomy criteria categorisation 52
Figure 4 1: Sequential decision making model 65
Figure 4 2: Conceptual NSC model 66
Figure 4 3: NSC behaviour external view 71
Figure 4 4: MatchNSC operation 75
Figure 4 5: Scoring result example 81
Figure 4 6: Utility function examples 82
Figure 4 7: MatchNSC output example 102
Figure 4 8: Negotiation intermediation with NSCs 105
Figure 5 1: enMedia development action model 107
Figure 5 2: Business analysis approach 109
Figure 5 3: Design meta model 111
Figure 5 4: Communication design approach 113
Figure 5 5: Offer context ontology example 114
Contents IX
Figure 5 6: Extended organisation design meta model 120
Figure 5 7: Types of offer states 122
Figure 5 8: Organisation design state chart semantics 126
Figure 5 9: State chart example 127
Figure 5 10: Offer context assignment example 129
Figure 5 11: Event and view authorisation example 131
Figure 5 12: XML schema generation and customisation process 135
Figure 5 13: Negotiation intermediation with NSCs and run time specifications 145
Figure 6 1: Architecture and system layers 149
Figure 6 2: enMedia architecture model components 151
Figure 6 3: Functional architecture component distribution 152
Figure 6 4: Offer submission run time use case 155
Figure 6 5: NSC invocation run time use case 156
Figure 6 6: Three tier technical architecture 158
Figure 6 7: Support package UML class diagram 162
Figure 6 8: SilkRoad client application user interface 164
Figure 6 9: enScenario designer window in the SilkRoad client application 165
Figure 6 10: Communication design with SilkRoad 166
Figure 6 11: Organisation design with SilkRoad 166
Figure 6 12: Integrated design with SilkRoad 167
Figure 6 13: Ontology design with SilkRoad 168
Figure 6 14: Generation and deployment of run time specifications with SilkRoad 169
Figure 6 15: Retrieval of generated XML schemata 170
Figure 6 16: SilkRoadLogin.jsp run time example 172
Figure 6 17: SilkGetTemplate.jsp run time example 173
Figure 6 18: Run time processing UML sequence diagram 175
Figure 6 19: Negotiation intermediation with the complete enMedia framework 176
x Contents
Figure 7 1: DSP offer context ontology 183
Figure 7 2: O2S states in DSP VI 184
Figure 7 3: O2S transitions inDSP V1 185
Figure 7 4: Event authorisation in DSP V1 186
Figure 7 5: Prototype interface for buyer agents in DSP V1 187
Figure 7 6: O2B states inDSP V2 190
Figure 7 7: O2B state chart for DSP V2 191
Figure 7 8: O2B transitions in DSP V2 192
Figure 7 9: O2S transitions inDSP V2 192
Figure 7 10: Corrected O2S transitions in DSP V2 194
Figure 7 11: Prototype interface in tray example for DSP V2 195
Figure 7 12: O2B states in DSP V3 196
Figure 7 13: O2B transitions in DSP V3 197
Figure 7 14: O2S transitions in DSP V3 199
Figure 7 15: O2S event authorisation for sample states in DSP V3 200
Figure 7 16: Corrected O2S state chart forDSP V3 201
Figure 7 17: Prototype interface for raising AGENT.BID in DSP V3 202
Figure 7 18: Offer context ontology for DSP V4 203
Figure 7 19: O2B transitions in DSP V4 204
Figure 7 20: O2S transitions inDSP V4 205
Figure 7 21: O2S event authorisation in DSP V4 205
Figure 7 22: O2B view authorisation in DSP V4 206
Figure 7 23: O2S view authorisation in DSP V4 207
Figure 7 24: Prototype interface for reading result sets 208
Figure 8 1: Intended scope of the enMedia framework 213
Figure 8 2: Three way NSC operation architecture model extension 229
Figure 8 3: Decision support component architecture model extension 231
Contents XI
Figure 8 4: Negotiation support meta component extension 233
Figure 8 5: Round trip engineering of enScenario models 235
Figure 8 6: Run time processing for dynamic enScenario models 238
Figure 8 7: UDDI and Web services prototype extension 240
Figure 8 8: Electronic negotiation engineering language stack 241
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language | English |
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spelling | Ströbel, Michael Verfasser aut A design and implementation framework for symmetric multi-attribute negotiation intermediation in electronic markets Michael Ströbel 2002 XIII, 283 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier St. Gallen, Univ., Diss., 2002 Electronic Commerce (DE-588)4592128-3 gnd rswk-swf Verhandlungs-Informationssystem (DE-588)4197124-3 gnd rswk-swf Referenzmodell (DE-588)4130350-7 gnd rswk-swf (DE-588)4113937-9 Hochschulschrift gnd-content Electronic Commerce (DE-588)4592128-3 s Verhandlungs-Informationssystem (DE-588)4197124-3 s Referenzmodell (DE-588)4130350-7 s DE-604 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=010060964&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
spellingShingle | Ströbel, Michael A design and implementation framework for symmetric multi-attribute negotiation intermediation in electronic markets Electronic Commerce (DE-588)4592128-3 gnd Verhandlungs-Informationssystem (DE-588)4197124-3 gnd Referenzmodell (DE-588)4130350-7 gnd |
subject_GND | (DE-588)4592128-3 (DE-588)4197124-3 (DE-588)4130350-7 (DE-588)4113937-9 |
title | A design and implementation framework for symmetric multi-attribute negotiation intermediation in electronic markets |
title_auth | A design and implementation framework for symmetric multi-attribute negotiation intermediation in electronic markets |
title_exact_search | A design and implementation framework for symmetric multi-attribute negotiation intermediation in electronic markets |
title_full | A design and implementation framework for symmetric multi-attribute negotiation intermediation in electronic markets Michael Ströbel |
title_fullStr | A design and implementation framework for symmetric multi-attribute negotiation intermediation in electronic markets Michael Ströbel |
title_full_unstemmed | A design and implementation framework for symmetric multi-attribute negotiation intermediation in electronic markets Michael Ströbel |
title_short | A design and implementation framework for symmetric multi-attribute negotiation intermediation in electronic markets |
title_sort | a design and implementation framework for symmetric multi attribute negotiation intermediation in electronic markets |
topic | Electronic Commerce (DE-588)4592128-3 gnd Verhandlungs-Informationssystem (DE-588)4197124-3 gnd Referenzmodell (DE-588)4130350-7 gnd |
topic_facet | Electronic Commerce Verhandlungs-Informationssystem Referenzmodell Hochschulschrift |
url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=010060964&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
work_keys_str_mv | AT strobelmichael adesignandimplementationframeworkforsymmetricmultiattributenegotiationintermediationinelectronicmarkets |