Developing supervisors and team leaders:
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Boston u.a.
Butterworth-Heinemann
2001
|
| Schriftenreihe: | Improving human performance series
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XIX, 370 S. |
| ISBN: | 0877193827 |
Internformat
MARC
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| 650 | 4 | |a Supervisors |x Training of | |
| 650 | 4 | |a Supervisors |x Training of |v Case studies | |
| 650 | 4 | |a Teams in the workplace |x Management |x Study and teaching | |
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Datensatz im Suchindex
| _version_ | 1804129636452401152 |
|---|---|
| adam_text | Contents
Foreword, xv
Preface, xvii
Acknowledgments, xxiii
Part I
Planning, Implementation, and
Evaluation 1
1
The Importance of Supervisory
Training and Development 3
Improving Performance of Current Duties, 4
Improving Performance of Future Duties, 5
Summary, 6
2
Responsibility and Authority for
Supervisory Training 8
The Supervisor, 9
The Boss, 10
Top Management, 10
Training Professionals, 11
Summary, 13
3
Philosophy, Strategy, and
Guiding Principles 14
Dana Corporation, Toledo, Ohio, 14
Florida Power Corporation, St. Petersburg, Florida, 16
IBM, Armonk, New York, 19
Kimberly Clark Corporation, Neenah, Wisconsin, 22
ServiceMaster, Downers Grove, Illinois, 25
Summary, 28
4
Conditions for Maximum Learning
by Supervisors 30
Stephen D. Brookfield, 31
Nathaniel Cantor, 31
Andrew Hendrickson, 32
J.R. Kidd, 33
Malcolm S. Knowles, 34
Gordon Lippitt, 35
Robert Mager, 36
Garry Mitchell, 37
Robert W. Pike, 37
Ron Zemke and Susan Zemke, 39
Summary, 43
5
Determining Training Needs and
Setting Objectives 47
Wisconsin Gas Company, 53
Allen Bradley, Milwaukee, Wisconsin, 58
MGIC, Milwaukee, Wisconsin, 69
Summary, 86
6
An Overview of Training and
Development Techniques 87
A Large Oil Company, 89
A Large Midwestern Bank, 93
A Major Insurance Company, 95
Summary, 101
7
Planning and Implementing
Internal Classroom Training 103
A Large Midwestern Bank, 107
Summary, 127
8
Evaluating Internal Classroom
Training 128
Reactions, 129
Learning, 140
Classroom Performance, 141
Paper and Pencil Tests, 141
Behavior, 145
Results, 153
Summary, 160
9
Outside Supervisory Development
Programs 161
Selecting Programs, 162
Selecting Participants, 162
Preprogram Discussion, 164
Postprogram Discussion and Implementation, 164
Keeping Records, 165
Summary, 165
10
On the Job Performance
Appraisals 167
Performance Appraisal and Review, 168
Program Design, 169
Clarifying Significant Job Segments, 171
Developing Standards of Performance, 171
Determining How Many Standards to Develop, 174
Appraising Performance, 178
Preparing the Appraisal Form, 182
Using Self Appraisal, 186
Conducting the Appraisal Interview, 187
Developing the Performance Improvement Plan, 192
Summary, 194
11
Coaching for Improved
Performance 196
Coaching on the Performance Improvement Plan, 197
Day to Day Coaching, 197
Learning to Be an Effective Coach, 203
The Manager as Coach, 207
Summary, 211
12
Selecting and Training
New Supervisors 212
Bendix Products, Aerospace Division, South Bend,
Indiana, 218
Inland Steel Products Company, Milwaukee,
Wisconsin, 233
Kearney and Trecker Corporation, Milwaukee,
Wisconsin, 236
Summary, 238
Part II
Case Studies of Specific Programs 239
13
A Comprehensive In House
Program 241
Deere Company, Moline, Illinois, 242
14
Coaching to Win: A Management
Training Program 252
National Service Center, Hartford Life Insurance
Company, Minneapolis, Minnesota, 253
Coaching to Win, 255
15
A 10 Day Certificate Program
for Supervisors 270
Management Institute, University of Wisconsin,
Milwaukee, Wisconsin, 271
Summary, 277
16
An Evaluation of a
Training Program 278
Management Institute, University of Wisconsin,
Milwaukee, Wisconsin, 279
Summary, 299
17
A Front Line Leadership
Development Program 301
GE Medical Systems, Milwaukee, Wisconsin, 302
18
A Leadership Development
Program 314
First Indiana Bank, Indianapolis, Indiana, 315
Shipboard Rules for Smooth Sailing, 318
Course Overview, 318
Before the Next Lab, 321
Cruise to Leadership Evaluation Form, 322
Cruise to Leadership Final Evaluation Form, 323
19
An Internal Training Program 332
Dana Corporation, Toledo, Ohio, 333
Would You Tell Us..., 336
Course Effectiveness Survey, 338
20
A Program on Effective Writing 340
Warman International, Inc., Madison, Wisconsin, 341
21
A Comprehensive In House
Program 349
St. Joseph s Hospital, Milwaukee, Wisconsin, 350
Selected References (Bibliography) 358
Organizations Offering Resource Materials, 358
Books, 359
Index, 363
|
| any_adam_object | 1 |
| author | Kirkpatrick, Donald L. 1924-2014 |
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| callnumber-label | HF5549 |
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| dewey-full | 658.4/07124 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.4/07124 |
| dewey-search | 658.4/07124 |
| dewey-sort | 3658.4 47124 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Book |
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| indexdate | 2024-07-09T19:08:17Z |
| institution | BVB |
| isbn | 0877193827 |
| language | English |
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| series2 | Improving human performance series |
| spelling | Kirkpatrick, Donald L. 1924-2014 Verfasser (DE-588)170147282 aut Developing supervisors and team leaders Donald L. Kirkpatrick Boston u.a. Butterworth-Heinemann 2001 XIX, 370 S. txt rdacontent n rdamedia nc rdacarrier Improving human performance series Management development gtt Supervision of employees Study and teaching Supervision of employees Study and teaching Case studies Supervisors Training of Supervisors Training of Case studies Teams in the workplace Management Study and teaching Führungskräfteentwicklung (DE-588)4196324-6 gnd rswk-swf Führungskraft (DE-588)4071497-4 gnd rswk-swf Supervisor (DE-588)4184126-8 gnd rswk-swf Ausbildung (DE-588)4112628-2 gnd rswk-swf (DE-588)4522595-3 Fallstudiensammlung gnd-content Führungskraft (DE-588)4071497-4 s Ausbildung (DE-588)4112628-2 s DE-604 Führungskräfteentwicklung (DE-588)4196324-6 s Supervisor (DE-588)4184126-8 s HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=010060155&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Kirkpatrick, Donald L. 1924-2014 Developing supervisors and team leaders Management development gtt Supervision of employees Study and teaching Supervision of employees Study and teaching Case studies Supervisors Training of Supervisors Training of Case studies Teams in the workplace Management Study and teaching Führungskräfteentwicklung (DE-588)4196324-6 gnd Führungskraft (DE-588)4071497-4 gnd Supervisor (DE-588)4184126-8 gnd Ausbildung (DE-588)4112628-2 gnd |
| subject_GND | (DE-588)4196324-6 (DE-588)4071497-4 (DE-588)4184126-8 (DE-588)4112628-2 (DE-588)4522595-3 |
| title | Developing supervisors and team leaders |
| title_auth | Developing supervisors and team leaders |
| title_exact_search | Developing supervisors and team leaders |
| title_full | Developing supervisors and team leaders Donald L. Kirkpatrick |
| title_fullStr | Developing supervisors and team leaders Donald L. Kirkpatrick |
| title_full_unstemmed | Developing supervisors and team leaders Donald L. Kirkpatrick |
| title_short | Developing supervisors and team leaders |
| title_sort | developing supervisors and team leaders |
| topic | Management development gtt Supervision of employees Study and teaching Supervision of employees Study and teaching Case studies Supervisors Training of Supervisors Training of Case studies Teams in the workplace Management Study and teaching Führungskräfteentwicklung (DE-588)4196324-6 gnd Führungskraft (DE-588)4071497-4 gnd Supervisor (DE-588)4184126-8 gnd Ausbildung (DE-588)4112628-2 gnd |
| topic_facet | Management development Supervision of employees Study and teaching Supervision of employees Study and teaching Case studies Supervisors Training of Supervisors Training of Case studies Teams in the workplace Management Study and teaching Führungskräfteentwicklung Führungskraft Supervisor Ausbildung Fallstudiensammlung |
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