Essentials of pharmacy management:
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
St. Louis u.a.
Mosby
1993
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XXI, 408 S. graph. Darst. |
| ISBN: | 0801665132 |
Internformat
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| 100 | 1 | |a Tootelian, Dennis H. |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Essentials of pharmacy management |c Dennis H. Tootelian ; Ralph M. Gaedeke |
| 264 | 1 | |a St. Louis u.a. |b Mosby |c 1993 | |
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| 650 | 4 | |a Pharmacy Administration | |
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| 700 | 1 | |a Gaedeke, Ralph M. |e Verfasser |4 aut | |
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Datensatz im Suchindex
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| adam_text | ESSENTIALS OF PHARMACY MANAGEMENT DENNIS H. TOOTELIAN, PH.D. PROFESSOR
OF MARKETING DEPARTMENT OF MANAGEMENT SCHOOL OF BUSINESS CALIFORNIA
STATE UNIVERSITY SACRAMENTO, CALIFORNIA RALPH M. GAEDEKE, PH.D.
PROFESSOR OF MARKETING DEPARTMENT OF MANAGEMENT SCHOOL OF BUSINESS
CALIFORNIA STATE UNIVERSITY SACRAMENTO, CALIFORNIA M MOSBY ST. LOUIS
BALTIMORE BOSTON CHICAGO LONDON PHILADELPHIA SYDNEY TORONTO CONTENTS
FOREWORD VII PREFACE XI PARTI: MANAGEMENT IN PERSPECTIVE 1 / THE
EVOLVING NATURE OF PHARMACY PRACTICE 2 LEARNING OBJECTIVES 2 KEY TERMS 2
CAUSES OF CHANGE IN THE PRACTICE OF PHARMACY 3 CHANGES IN THE PROFILES
OF HEALTH CARE PROVIDERS 9 THE CHANGING ROLE OF THE PHARMACY 10 CHANGING
ROLE OF THE PHARMACIST (2 CHALLENGES TO FUTURE COMMUNITY AND HOSPITAL
PHARMACIES SUMMARY (6 QUESTIONS FOR DISCUSSION 17 SELF-TEST REVIEW N
CASE STUDY: MIDDLETOWN COMMUNITY HOSPITAL (8 QUESTIONS (9 2 / THE ROLE
OF BUSINESS IN PHARMACY PRACTICE 2 LEARNING OBJECTIVES 2 KEY TERMS 2
MISCONCEPTIONS ABOUT BUSINESS AND PHARMACY PRACTICE 22 WHY A BUSINESS
PERSPECTIVE IS IMPORTANT 24 THE FUNCTIONAL AREAS OF BUSINESS 26 THE
MANAGEMENT PROCESS 29 SUMMARY 32 QUESTIONS FOR DISCUSSION 33 SELF-TEST
REVIEW 33 CASE STUDY: VALUE DRUGS, INC. 34 QUESTIONS 35 XV XVJ COHLFHTS
PART II: PHARMACY PRACTICE IN COMMUNITY AND HOSPITAL SETTINGS 37 3 /
EMPLOYMENT: THE PERSONAL DECISION-MAKING PROCESS 38 LEARNING OBJECTIVES
38 KEY TERMS 38 OBJECTIVES OF GOING INTO BUSINESS W REASONS FOR NOT
GOING INTO BUSINESS 43 SKILLS NEEDED FOR SUCCESS 47 APPRAISING READINESS
TO BECOME AN ENTREPRENEUR 52 SUMMARY 54 QUESTIONS FOR DISCUSSION 55
SELF-TEST REVIEW 55 CASE STUDY: G AND J S PHARMACY 56 QUESTIONS 57 4 /
STARTING OR BUYING A PHARMACY AND LEGAL FORMS OF OWNERSHIP 58 LEARNING
OBJECTIVES 58 KEY TERMS 58 STARTING A PHARMACY 60 BUYING AN ESTABLISHED
PHARMACY 63 PRICING THE PHARMACY 66 LEGAL FORMS AND REQUIREMENTS OF
OWNERSHIP N SUMMARY 82 QUESTIONS FOR DISCUSSION 83 SELF-TEST REVIEW 83
CASE STUDY: PHIL S PHARMACY 84 QUESTIONS 85 5 / MANAGEMENT ORIENTATIONS
IN CHAIN AND HOSPITAL PHARMACY SETTINGS 86 LEARNING OBJECTIVES 86 KEY
TERMS 86 THE NATURE OF PHARMACY MANAGEMENT 87 CHARACTERISTICS OF CHAIN
PHARMACIES 90 CHARACTERISTICS OF HOSPITAL PHARMACIES 92 PRACTICE
OPPORTUNITIES 94 SUMMARY 97 QUESTIONS FOR DISCUSSION 97 SELF-TEST REVIEW
98 CASE STUDY: YOUR CAREER 98 QUESTIONS 99 PART III: THE PLANNING AND
ORGANIZING PROCESS ,O 6 / DEVELOPING BUSINESS PLANS AND POLICIES 102
CONTENTS XVII LEARNING OBJECTIVES (02 KEY TERMS 102 IMPORTANCE OF GOALS,
PLANS, POLICIES, AND PROCEDURES (03 THE STRATEGIC PLANNING PROCESS (07
REVIEW OF PHARMACY GOALS AND STRATEGIC PLANS 113 SUMMARY US QUESTIONS
FOR DISCUSSION US SELF-TEST REVIEW IN CASE STUDY: LOCKHARDT S MEDICAL
PHARMACY H6 QUESTIONS IN 7 I SELECTING A LOCATION AND POSITIONING THE
PHARMACY US LEARNING OBJECTIVES US KEY TERMS US SELECTING A LOCATION 119
POSITIONING THE PHARMACY 27 SUMMARY (3( QUESTIONS FOR DISCUSSION (32
SELF-TEST REVIEW (32 CASE STUDY: DRUGS-R-US 133 QUESTIONS (33 APPENDIX
7-1 (34 APPENDIX 7-2 (36 8 / FINANCING THE PHARMACY (37 LEARNING
OBJECTIVES (37 KEY TERMS (37 DETERMINING FINANCIAL NEEDS (38 TYPES OF
CAPITAL (45 SOURCES OF FINANCING (5( THE FUNDING PROCESS 156 SUMMARY (58
QUESTIONS FOR DISCUSSION (58 SELF-TEST REVIEW (59 CASE STUDY: GARVEY S
PHARMACY 159 QUESTIONS (60 9 / RISK AND INSURANCE MANAGEMENT (62
LEARNING OBJECTIVES (62 KEY TERMS (62 BUSINESS RISK AND ITS CONTROL (63
INSURANCE NEEDS FOR PHARMACIES (73 SUMMARY (77 QUESTIONS FOR DISCUSSION
(78 SELF-TEST REVIEW (78 CASE STUDY: ANDERSON S PHARMACY (79 QUESTIONS
79 XVIII CONTENTS 10 / ORGANIZING AND STAFFING THE PHARMACY (8(
LEARNING OBJECTIVES (8( KEY TERMS ISI THE NEED FOR ORGANIZATION (82
FORMALIZING THE ORGANIZATIONAL STRUCTURE (84 EVALUATING THE
ORGANIZATIONAL STRUCTURE (88 THE STAFFING PROCESS 190 EMPLOYEE
RECRUITMENT AND SELECTION (94 SUMMARY (99 QUESTIONS FOR DISCUSSION 200
SELF-TEST REVIEW 200 MULTIPLE CHOICE QUESTIONS 20( CASE STUDY: SOUTH BAY
HOSPITAL PHARMACY 201 QUESTIONS 203 APPENDIX 10*1 204 PART IV: OPERATING
PROCESSES 207 11 / ACCOUNTING AND FINANCIAL RECORDS 208 LEARNING
OBJECTIVES 208 KEY TERMS 208 WHY KEEP RECORDS? 209 FINANCIAL RECORDS 211
HOW TO KEEP RECORDS 224 SUMMARY 228 QUESTIONS FOR DISCUSSION 229
SELF-TEST REVIEW 229 CASE STUDY: G AND W PHARMACIES, INC. 230 QUESTIONS
230 12 / USE OF ACCOUNTING AND FINANCIAL RECORDS 232 CHAPTER OBJECTIVES
232 KEY TERMS 232 BUDGETING 233 EVALUATING FINANCIAL CONDITIONS 24(
FINANCIAL REPORTS FOR AUDITS 247 TAXATION 248 SUMMARY 250 QUESTIONS FOR
DISCUSSION 25 ( SELF-TEST REVIEW 25( CASE STUDY: PALM PHARMACY 252
QUESTIONS 253 13 / PRESCRIPTION PRODUCT AND SERVICE STRATEGIES 254
LEARNING OBJECTIVES 254 CON TEN T$ XJX KEY TERMS 254 THE ROLE OF PRODUCT
AND SERVICE STRATEGIES 255 ESTABLISHING A PRESCRIPTION PRODUCT MIX 256
DECIDING ON PHARMACY SERVICES 26 ( SUMMARY 268 QUESTIONS FOR DISCUSSION
268 SELF-TEST REVIEW 269 CASE STUDY: GOLD COUNTY COMMUNITY HOSPITAL
INPATIENT PHARMACY 270 QUESTIONS 270 14 / PRICING PROCEDURES AND CREDIT
POLICIES 272 LEARNING OBJECTIVES 272 KEY TERMS 272 FUNDAMENTAL PRICING
CONSIDERATIONS 273 PRICING FRONT-END MERCHANDISE 277 PRESCRIPTION DRUG
PRICING 278 PROFESSIONAL FEES 280 CREDIT POLICIES 280 SUMMARY 284
QUESTIONS FOR DISCUSSION 285 SELF-TEST REVIEW 285 CASE STUDY: UNIVERSITY
PHARMACY 286 QUESTIONS 286 15 / PROMOTION AND PERSONAL SELLING
CONSIDERATIONS 288 LEARNING OBJECTIVES 288 KEY TERMS 288 ADVERTISING 289
SALES PROMOTION 298 PERSONAL SELLING 298 SUMMARY 302 QUESTIONS FOR
DISCUSSION 303 SELF-TEST REVIEW 303 CASE STUDY: GET-WELL PHARMACY 304
QUESTIONS 305 16 / PHARMACY LAYOUT AND MERCHANDISING 306 LEARNING
OBJECTIVES 306 KEY TERMS 306 STORE LAYOUT 307 MERCHANDISE PRESENTATION
3(4 SUMMARY 3(5 QUESTIONS FOR DISCUSSION 3(6 SELF-TEST REVIEW 3(6 CASE
STUDY: VALLEY PHARMACY 3 7 QUESTIONS US XX CONTROLS 17 / EMPLOYEE
ORIENTATION, TRAINING, AND COMPENSATION 3(9 LEARNING OBJECTIVES 3(9 KEY
TERMS 3(9 EMPLOYEE ORIENTATION 320 EMPLOYEE TRAINING AND DEVELOPMENT 32)
WAGE AND BENEFIT PROGRAMS 325 SUMMARY 334 QUESTIONS FOR DISCUSSION 334
SELF-TEST REVIEW 335 CASE STUDY: SOUTHERN DRUGS, INC. 335 QUESTIONS 336
18 / PERSONNEL RELATIONS 337 LEARNING OBJECTIVES 337 KEY TERMS 337
MANAGING THE WORKFORCE 338 EMPLOYEE PERFORMANCE APPRAISAL 347 IMPROVING
EMPLOYEE RELATIONS 348 SUMMARY 35 ( QUESTIONS FOR DISCUSSION 352
SELF-TEST REVIEW 352 CASE STUDY: DELTA HOSPITAL INPATIENT PHARMACY 353
QUESTIONS 353 APPENDIX 18-1 355 19 / PURCHASING AND INVENTORY CONTROL
357 LEARNING OBJECTIVES 357 KEY TERMS 357 OBJECTIVES IN PURCHASING AND
INVENTORY CONTROL 358 MAJOR PURCHASING DECISIONS 360 MAJOR INVENTORY
CONTROL DECISIONS 367 POLICIES AND PROCEDURES FOR PURCHASING AND
INVENTORY CONTROL 373 SUMMARY 374 QUESTIONS FOR DISCUSSION 375 SELF-TEST
REVIEW 375 CASE STUDY: TRI-CITY PHARMACY 376 QUESTIONS 377 20 /
OPERATIONS MANAGEMENT AND COMPUTERIZING THE PHARMACY 378 LEARNING
OBJECTIVES 378 KEY TERMS 378 OPERATIONS MANAGEMENT 379 METHODS OF
OPERATION 382 CONTROLLING THE OPERATING PROCESS 383 COMPUTERIZING THE
PHARMACY 386 SUMMARY 392 CONTENTS XXI QUESTIONS FOR DISCUSSION 393
SELF-TEST REVIEW 393 CASE STUDY: CENTRAL DRUGS 39 QUESTIONS 394 INDEX
397
|
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| author | Tootelian, Dennis H. Gaedeke, Ralph M. |
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| isbn | 0801665132 |
| language | English |
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| physical | XXI, 408 S. graph. Darst. |
| publishDate | 1993 |
| publishDateSearch | 1993 |
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| publisher | Mosby |
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| spelling | Tootelian, Dennis H. Verfasser aut Essentials of pharmacy management Dennis H. Tootelian ; Ralph M. Gaedeke St. Louis u.a. Mosby 1993 XXI, 408 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Pharmacy - Management Administration pharmaceutique Officine pharmaceutique Pharmacy Administration Pharmacy management Gaedeke, Ralph M. Verfasser aut GBV Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=010035282&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Tootelian, Dennis H. Gaedeke, Ralph M. Essentials of pharmacy management Pharmacy - Management Administration pharmaceutique Officine pharmaceutique Pharmacy Administration Pharmacy management |
| title | Essentials of pharmacy management |
| title_auth | Essentials of pharmacy management |
| title_exact_search | Essentials of pharmacy management |
| title_full | Essentials of pharmacy management Dennis H. Tootelian ; Ralph M. Gaedeke |
| title_fullStr | Essentials of pharmacy management Dennis H. Tootelian ; Ralph M. Gaedeke |
| title_full_unstemmed | Essentials of pharmacy management Dennis H. Tootelian ; Ralph M. Gaedeke |
| title_short | Essentials of pharmacy management |
| title_sort | essentials of pharmacy management |
| topic | Pharmacy - Management Administration pharmaceutique Officine pharmaceutique Pharmacy Administration Pharmacy management |
| topic_facet | Pharmacy - Management Administration pharmaceutique Officine pharmaceutique Pharmacy Administration Pharmacy management |
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