Personal characteristics as moderators of the relationship between customer satisfaction and loyalty: an empirical analysis
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Mannheim
Inst. für Marktorientierte Unternehmensführung
1999
|
| Schriftenreihe: | Reihe: Wissenschaftliche Arbeitspapiere / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
29 |
| Schlagworte: | |
| Beschreibung: | 32 Bl. |
| ISBN: | 3893332138 |
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Datensatz im Suchindex
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| author | Homburg, Christian 1962- Giering, Annette |
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| id | DE-604.BV014748149 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-09T19:05:45Z |
| institution | BVB |
| isbn | 3893332138 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-009990021 |
| oclc_num | 76466083 |
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| physical | 32 Bl. |
| publishDate | 1999 |
| publishDateSearch | 1999 |
| publishDateSort | 1999 |
| publisher | Inst. für Marktorientierte Unternehmensführung |
| record_format | marc |
| series2 | Reihe: Wissenschaftliche Arbeitspapiere / Institut für Marktorientierte Unternehmensführung, Universität Mannheim |
| spelling | Homburg, Christian 1962- Verfasser (DE-588)118190008 aut Personal characteristics as moderators of the relationship between customer satisfaction and loyalty an empirical analysis Homburg, Ch. ; Giering, A. Mannheim Inst. für Marktorientierte Unternehmensführung 1999 32 Bl. txt rdacontent n rdamedia nc rdacarrier Reihe: Wissenschaftliche Arbeitspapiere / Institut für Marktorientierte Unternehmensführung, Universität Mannheim 29 Kundentreue (DE-588)4393499-7 gnd rswk-swf Verbraucherzufriedenheit (DE-588)4129147-5 gnd rswk-swf Kundentreue (DE-588)4393499-7 s Verbraucherzufriedenheit (DE-588)4129147-5 s DE-604 Giering, Annette Verfasser aut Institut für Marktorientierte Unternehmensführung, Universität Mannheim Reihe: Wissenschaftliche Arbeitspapiere 29 (DE-604)BV013936955 29 |
| spellingShingle | Homburg, Christian 1962- Giering, Annette Personal characteristics as moderators of the relationship between customer satisfaction and loyalty an empirical analysis Kundentreue (DE-588)4393499-7 gnd Verbraucherzufriedenheit (DE-588)4129147-5 gnd |
| subject_GND | (DE-588)4393499-7 (DE-588)4129147-5 |
| title | Personal characteristics as moderators of the relationship between customer satisfaction and loyalty an empirical analysis |
| title_auth | Personal characteristics as moderators of the relationship between customer satisfaction and loyalty an empirical analysis |
| title_exact_search | Personal characteristics as moderators of the relationship between customer satisfaction and loyalty an empirical analysis |
| title_full | Personal characteristics as moderators of the relationship between customer satisfaction and loyalty an empirical analysis Homburg, Ch. ; Giering, A. |
| title_fullStr | Personal characteristics as moderators of the relationship between customer satisfaction and loyalty an empirical analysis Homburg, Ch. ; Giering, A. |
| title_full_unstemmed | Personal characteristics as moderators of the relationship between customer satisfaction and loyalty an empirical analysis Homburg, Ch. ; Giering, A. |
| title_short | Personal characteristics as moderators of the relationship between customer satisfaction and loyalty |
| title_sort | personal characteristics as moderators of the relationship between customer satisfaction and loyalty an empirical analysis |
| title_sub | an empirical analysis |
| topic | Kundentreue (DE-588)4393499-7 gnd Verbraucherzufriedenheit (DE-588)4129147-5 gnd |
| topic_facet | Kundentreue Verbraucherzufriedenheit |
| volume_link | (DE-604)BV013936955 |
| work_keys_str_mv | AT homburgchristian personalcharacteristicsasmoderatorsoftherelationshipbetweencustomersatisfactionandloyaltyanempiricalanalysis AT gieringannette personalcharacteristicsasmoderatorsoftherelationshipbetweencustomersatisfactionandloyaltyanempiricalanalysis |