A practical approach to software quality:
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
New York [u.a.]
Springer
2002
|
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Item Description: | Literaturverz. S. 279 - 283 |
| Physical Description: | XV, 289 S. graph. Darst. : 24 cm |
| ISBN: | 0387953213 |
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| 245 | 1 | 0 | |a A practical approach to software quality |c Gerard O'Regan |
| 264 | 1 | |a New York [u.a.] |b Springer |c 2002 | |
| 300 | |a XV, 289 S. |b graph. Darst. : 24 cm | ||
| 336 | |b txt |2 rdacontent | ||
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| 500 | |a Literaturverz. S. 279 - 283 | ||
| 650 | 4 | |a Computer software |x Quality control | |
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Record in the Search Index
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| adam_text |
Titel: A practical approach to software quality
Autor: O'Regan, Gerard
Jahr: 2002
Contents
Preface.vii
Overview.vii
Organization and Features.vii
Audience.viii
Acknowledgments.viii
1. Introduction to Software Quality.1
1.1 The Software Engineering Challenge.2
1.2 History of Software Failures.3
1.3 Background to Software Quality.5
1.3.1 What is Software Quality?.5
1.3.2 Early Quality Management.6
1.3.3 Total Quality Management.7
1.3.4 Software Quality Control.7
1.4 History of Quality.8
1.4.1 Shewhart.8
1.4.2 Deming.10
1.4.3 Juran.13
1.4.4 Crosby.16
1.4.5 Miscellaneous Quality Gurus.19
1.5 Software Engineering.20
1.5.1 Requirements Analysis.22
1.5.2 Specification.23
1.5.3 Design.23
1.5.4 Implementation.24
1.5.5 Testing.24
1.5.6 Maintenance.26
1.6 Modern Software Quality Management.28
1.6.1 Software Inspections.29
1.6.2 Software Testing.30
1.6.3 Software Quality Assurance.30
1.6.4 Problem Solving.32
xii Contents
1.6.5 Modeling.33
1.6.6 Cost of Quality.^
1.6.7 Process Improvement.36
1.6.8 Metrics.^
1.6.9 Customer Satisfaction.38
1.6.10 Assessments.'41
1.6.11 Total Quality Management.41
1.7 Miscellaneous.,43
1.7.1 The Future of Software Quality.43
1.7.2 Organization Culture and Change.44
1.7.3 Law of Negligence.-44
1.7.4 Formal Methods.43
1.7.5 Quality and the WEB.46
1.8 Structure of This Book.4"7
2. Software Inspections and Testing.-49
2.1 Overview Fagan Inspections.50
2.1.1 Economic Benefits of Software Inspections.51
2.2 Software Inspection Methodology.52
2.3 E-Mail/Fax Reviews.53
2.4 Semi Formal Review Meeting.54
2.4.1 Checklist for Review Meetings - Guidance for Reviews.55
2.4.2 Template for Minutes and Actions of Review.56
2.5 Fagan Inspection Methodology.58
2.5.1 Fagan Inspection Guidelines.60
2.5.2 Inspectors and Roles.61
2.5.3 Inspection Entry Criteria.62
2.5.4 Preparation.63
2.5.5 The Inspection Meeting.64
2.5.6 Inspection Exit Criteria.65
2.5.7 Issue Severity.65
2.5.8 Defect Type.66
2.6 Software Testing.69
2.6.1 Test Planning.71
2.6.2 Test Process.73
2.6.3 Test Tools.77
2.6.4 E-Commerce Testing.80
2.6.5 Testing and Quality Improvement.82
2.6.6 Traceability of Requirements.85
2.6.7 Trace Matrix of Requirements.86
2.7 Summary.g^
3. The ISO 9000 Standard.37
3.1 Introduction.0-7
Contents xiii
3.1.1 Motivation for ISO 9000.88
3.1.2 ISO 9000 and the Quality Group.89
3.2 ISO 9000 1994 Version.90
3.3 ISO 9000:2000 Version.93
3.4 Implementing ISO 9000:2000.96
3.4.1 Quality Management System Clause.102
3.4.2 Management Responsibility Clause.104
3.4.3 Resource Management Clause.108
3.4.4 Product or Service Realization.110
3.4.5 Measuring, Analysis, and Improvement.117
3.5 ISO 9000 and Improvement.123
3.5.1 Self-Assessment Process.123
3.5.2 Action Plans.125
3.6 ISO 9000 Certification Process.126
3.7 Summary.127
4. The Capability Maturity Model.129
4.1 Introduction.129
4.1.1 Motivation for CMM.131
4.1.2 CMM and the Quality Group.132
4.2 Overview of CMM.133
4.3 CMM Architecture.136
4.3.1 KPA Architecture.138
4.4 CMM Maturity Levels.140
4.4.1 Initial Level.140
4.4.2 Repeatable Level.141
4.4.3 Defined Level.145
4.4.4 Managed Level.148
4.4.5 Optimizing Level.150
4.5 Implementing the CMM.151
4.6 CMM Internal Assessments.153
4.6.1 Sample Internal Assessment.153
4.7 External CMM Assessments.155
4.7.1 Assessment Planning.157
4.7.2 Conducting the Assessment.157
4.7.3 Assessment Reporting.158
4.8 CMM Worldwide Maturity.158
4.9 CMMI Project.159
4.9.1 CMMI Staged Model.161
4.9.2 CMMI-Continuous Model.163
4.10 Summary.166
5. The SPICE (15504) Standard.169
5.1 Introduction.169
xiv Contents
170
5.1.1 Motivation for SPICE.-.
5.1.2 SPICE and the Quality Group.
5.2 Overview of SPICE.
5.3 Process Management.
5.4 SPICE Reference Model.*' j*
5.5 SPICE Processes.
5.5.1 Customer Supplier Process Category.180
5.5.2 Engineering Process Category.182
5.5.3 Management Process Category.183
5.5.4 Support Process Category.184
5.5.5 Organization Process Category.186
5.6 The Exemplar Model.'88
5.7 SPICE Assessment.*90
5.7.1 Planning for the Assessment.*91
5.7.2 Data Collection and Validation.*92
5.7.3 Process Ratings.*93
5.7.4 Assessment Reporting.*94
5.8 Process Capability Determination.*94
5.9 SPICE and Process Improvement.*97
5.10 The Implementation of SPICE.200
5.11 SPICE A Critical Analysis.201
5.12 Summary.202
6. Metrics and Problem Solving.205
6.1 Introduction.205
6.2 The Goal Question Metric Paradigm.206
6.3 The Balanced Scorecard.208
6.4 Metrics for an Organization.210
6.4.1 Customer Satisfaction Measurements.211
6.4.2 Process Improvement Metrics.212
6.4.3 Human Resources and Training Metrics.214
6.4.4 Project Management Metrics.215
6.4.5 Development Quality Metrics.217
6.4.6 Quality Audit Metrics.220
6.4.7 Customer Care Metrics.221
6.4.8 Miscellaneous Metrics.224
6.5 Implementing a Metrics Program.224
6.5.1 Data Gathering for Metrics.226
6.6 Problem-Solving Techniques.227
6.6.1 Fishbone Diagram.228
6.6.2 Histograms.230
6.6.3 Pareto Chart.231
6.6.4 Trend Graph. 233
6.6.5 Scatter Graphs. 234
Contents xv
6.6.6 Metrics and Statistical Process Control.235
6.7 Summary.236
7. Formal Methods and Design.239
7.1 Introduction.239
7.2 Software Configuration Management.243
7.3 Unified Modeling Language.246
7.3.1 Advantages of UML.250
7.4 Software Usability.250
7.4.1 Usability Standards.252
7.4.2 ISO 9241.253
7.4.3 ISO 13407.254
7.4.4 Usability Design.255
7.5 Formal Methods.256
7.5.1 Why should we use formal methods?.258
7.5.2 Applications of Formal Methods.260
7.5.3 Formal Methods and Reuse.261
7.5.4 Tools for Formal Methods.261
7.5.5 Model-Oriented Approach.263
7.5.6 Axiomatic Approach.264
7.5.7 The Vienna Development Method.265
7.5.8 VDM*, The Irish School of VDM.267
7.5.9 The Z Specification Language.269
7.5.10 The B Method.270
7.5.11 Propositional and Predicate Calculus.271
7.5.12 Predicate Transformers and Weakest Preconditions.273
7.5.13 The Process Calculi.274
7.5.14 Miscellaneous Specification Languages.274
7.5.15 Proof and Formal Methods.275
7.6 Summary.276
References.279
Glossary.285
Index.287 |
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| spelling | O'Regan, Gerard Verfasser (DE-588)115707239 aut A practical approach to software quality Gerard O'Regan New York [u.a.] Springer 2002 XV, 289 S. graph. Darst. : 24 cm txt rdacontent n rdamedia nc rdacarrier Literaturverz. S. 279 - 283 Computer software Quality control Softwareentwicklung (DE-588)4116522-6 gnd rswk-swf Qualitätsmanagement (DE-588)4219057-5 gnd rswk-swf Qualitätsmanagement (DE-588)4219057-5 s Softwareentwicklung (DE-588)4116522-6 s DE-604 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009988039&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | O'Regan, Gerard A practical approach to software quality Computer software Quality control Softwareentwicklung (DE-588)4116522-6 gnd Qualitätsmanagement (DE-588)4219057-5 gnd |
| subject_GND | (DE-588)4116522-6 (DE-588)4219057-5 |
| title | A practical approach to software quality |
| title_auth | A practical approach to software quality |
| title_exact_search | A practical approach to software quality |
| title_full | A practical approach to software quality Gerard O'Regan |
| title_fullStr | A practical approach to software quality Gerard O'Regan |
| title_full_unstemmed | A practical approach to software quality Gerard O'Regan |
| title_short | A practical approach to software quality |
| title_sort | a practical approach to software quality |
| topic | Computer software Quality control Softwareentwicklung (DE-588)4116522-6 gnd Qualitätsmanagement (DE-588)4219057-5 gnd |
| topic_facet | Computer software Quality control Softwareentwicklung Qualitätsmanagement |
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