Organization theory: a strategic approach
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Upper Saddle River, NJ
Prentice Hall
2003
|
| Ausgabe: | 6. ed. |
| Schlagworte: | |
| Online-Zugang: | Table of contents Inhaltsverzeichnis |
| Beschreibung: | XIV, 418 S. graph. Darst. |
| ISBN: | 0130330647 |
Internformat
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| 245 | 1 | 0 | |a Organization theory |b a strategic approach |c B.J. Hodge ; William P. Anthony ; Lawrence M. Gales |
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Datensatz im Suchindex
| _version_ | 1804129430716547072 |
|---|---|
| adam_text | Content**
PREFACE xii
PART I: INTRODUCTION 1
CHAPTER 1 Organization Theory and the Manager 3
CASE: Thrifty Hardware Company: On the Job Training 3
Organizations 6
Organizational challenges 6
Organizations: a definition 9
Organizations as Systems 12
Closed and open systems 13
A Strategic Systems Approach 16
Organization Theory and Managerial Practice 18
A Brief History of Organization Theory 18
Division of labor 18
Weber and the rules of bureaucracy 18
The classical school 19
The human relations school 20
The contingency school 21
Contemporary Perspectives 21
Organizational economics 21
Institutional theory 22
Cultural perspectives 22
Ecological perspectives 23
Organization Theory, The Manager, and The Future 23
CASE: Hot Doughnuts Now 26
CHAPTER 2 Structure and Design—Basic Organizational Building
Blocks 28
CASE: A Limited View 28
The Nature of Structure and Design 30
Structure versus design 30
Formal versus informal organization 31
Differentiation and Integration: Key Elements of Structure 32
Nature and process of differentiation 33
Current trends in differentiation 36
The role of integration 38
Formalization 38
Centralization: The decision making locus 39
Span of control 40
Standardization 41
Nonstructural means for integration 43
Putting it all together: Mechanistic and organic organizations 44
CASE: Shoot the Moon 47
iv
Contents v
PART II: THE CONTEXT OF ORGANIZATIONS 49
CHAPTER 3 Organizational Goals and Effectiveness 51
CASE: Southwest Airlines 51
Organizational Goals and Effectiveness 53
Goals and Their Attainment 54
Primary and secondary beneficiaries 55
Short and long term goals 55
Goals at the Highest Level: The Organization s Mission 57
Goals for Action: Operative Goals 57
Purposes of goals and objectives 62
Managing goals and objectives 64
Organizational goals: Summary and recap 67
Effectiveness 68
CASE: Becoming the Next General Electric 79
CHAPTER 4 The Global Environment for Organizations 81
CASE: Driving a Global Industry 81
Global Trends 82
The Global Environment for Organizations 83
The nature of the general organizational environment 84
Cultural sector 91
Legal and political sector 93
Economic sector 95
Technology sector 97
Human resource sector 98
Physical resources sector 99
Consumer and client sector 99
Sectors of the environment: A recapitulation 100
Environmental Complexity, Change, and Munificence 100
Environmental complexity 100
Environmental change 101
Munificence 101
Contemporary environments 102
CASE: Is a Budweiser by Any Other Name Still a Budweiser? 106
CHAPTER 5 Managing the Environment 108
CASE: Managing the Crowded Skies 108
Deregulation 108
Delta s Alliances 109
Managing the Environment 111
Knowing the Environment 111
Environmental scanning 113
Boundary Permeability, Resilience, and Maintenance 115
Environmental Uncertainty and Dependence 117
Adapting to the Environment 118
Forecasting and strategic planning 119
Withdrawal: Protecting the organizational core 120
VI Contents
Differentiation and integration 121
Structuring for the environment 122
Imitation 123
Controlling the Environment 123
Niche or domain selection 124
Linkage strategies 125
CASE: Brand Management 139
CHAPTER 6 Organizational Technology 140
CASE: Don t Forget Your (E ) Ticket 140
Organizational Technology 141
What Is Technology? 142
Organizational Level Technology: The Technical Core 144
Unit or small batch 145
Mass or large batch 145
Continuous process or flow 145
Core Technology and Structure 145
Service as a Core Technology 147
Managing service technology 148
Recent Advancements in Manufacturing Technology 149
Core Technology: A Summary 150
Work Unit or Departmental Technology 152
Work Flow and Technological Interdependence 155
Mediating technology 155
Long linked technology 156
Intensive technology 157
Task Design and Technology: Sociotechnical Systems 159
Fitting people to jobs: The traditional industrial ethic 159
Fitting jobs to people: The postindustrial society 160
Sociotechnical systems: A middle ground? 160
CASE: Technology and Education 164
CHAPTER 7 Organizational Size, Growth, and Life Cycles 166
CASE: A Penny for Your Thoughts 166
Organizational Size, Growth, and Life Cycles 168
What Is Organizational Size? 169
Where Organizations Tend to Grow First 172
Why Grow? The Mixed Blessing of Large Organizational Size 173
Growth, competitive advantage, and survival 173
What Happens When Organization Size Increases: Life Cycles 175
Organizational birth 176
Emergent structure 177
The formal organization 178
Dinosaurs and turnarounds 179
Organizational decline 181
Advantages of Small Size: A Trend for the Future 181
Downsizing 182
Contents VH
Redesign 183
Virtual organization 184
Coordination and control: Changing the culture 185
CASE: Fading Memories 188
PART III: MANAGING THE ORGANIZATIONAL
CONTEXT 191
CHAPTER 8 Patterns of Strategic Organizational Design 193
CASE: Agency.com 193
Patterns of Strategic Organizational Design 196
Bases for Organization Design 197
Functional grouping 197
Output grouping: Products, markets, and geography 199
Combining function and output: Hybrid and matrix designs 202
Organizations for the Twenty First Century: Evolving Designs 206
The virtual organization 207
The federal organization 208
Characteristics of Effective Structures 212
Efficiency 212
Innovation 214
Flexibility and adaptiveness 214
Facilitation of individual performance and development 214
Facilitation of coordination and communication 215
Facilitation of strategy formulation and implementation 215
CASE: Virtual Growth Continues to Grow Thanks to
Outsourcing 218
CHAPTER 9 Organizational Governance and Control 220
CASE: Fire Up the Grill 220
Organizational Governance and Control 222
Agency Theory and Transaction Cost Economics 222
The Nature of the Problem of Organizing 223
Bounded rationality 224
Opportunism 224
Information asymmetry 227
Asset specificity 228
Small numbers 229
Mechanisms for Organizational Governance 230
Contracting and monitoring to reduce agency costs 230
Boards of directors and control 231
Markets as disciplinary forces 233
Transaction Costs and the Efficient Boundaries of the Firm 234
Market control 234
Bureaucratic control 235
Clan control 236
CASE: Sweet Tooth 240
viil Contents
PART IV: ORGANIZATIONAL PROCESSES 243
CHAPTER 10 Organizational Culture 245
CASE: Put on Your Makeup 245
Organizational Culture 247
Culture Defined 247
The Formation of Culture 249
Schein s stages of culture formation 249
Scholz s typology of culture formation 251
Fombrun s levels of culture 252
Louis s multiple cultures 253
International Cultural Considerations 253
Thick and Thin Cultures 256
Cultural Indicators and Manifestations 257
Rites, rituals, and ceremonies 257
Symbols and slogans 258
Language 259
Myths and stories 259
Physical Environment 260
Effects of Culture on Organizations 262
Culture and Competitive Advantage 264
The Culture Audit 265
The informal culture audit 265
The formal culture audit 266
Culture Change 267
Culture and Strategy 268
CASE: The Americanization of Siemens 273
CHAPTER 11 Information and Organizational
Decision Making 275
CASE: Midwest City University Rebuilds Its Stadium 275
The Value of Information 277
Relevance of information 277
Quality of information 279
Information richness 280
Quantity of information 281
Timeliness of information 283
Accessibility of information 284
Symbolic value of information 285
Systems for Managing Information 286
The information process 286
Managing the Information Process 289
Characteristics of an effective MIS 290
Information and the Decision Making Process 290
Rational decision making 290
Bounded rational decision making 292
Garbage can decision making 293
Contents ix
Information Technology and the Modern Organization 296
CASE: Trusting Your Instincts—The Story of Katharine
Graham and Rise of The Washington Post 299
CHAPTER 12 Power and Politics: Organizations as Political
Entities 301
CASE: Organizational Politics on the Small Screen 301
Power and Politics: Organizations as Political Entities 302
The Nature of Power and Authority 303
Authority 303
Foundations of authority 304
Power 306
The French and Raven power typology 307
Dependency, critical contingencies, and power 310
How to Assess Power 314
Power determinants as indicators of power 314
Power consequences 314
Power symbols 314
Representational indicators of power 315
The Use of Power in Organizations 315
The Stickiness of Power 316
Power and Politics 317
Politics defined 318
The rational and political nature of organizations:
A summary 319
CASE: The Politics of Education 324
CHAPTER 13 Innovation, Strategic Change, and Organizational
Learning 327
CASE: Teaching a 132 Year Old Dog New
Tricks 327
The Concept of Change 328
The Dilemma of Organizational Change 329
The Change Process 330
Initiating Change 333
Types of Organizational Change 334
Goals and strategy 334
People 335
Products and services 335
Technology 336
Organizational development 339
Structure and design change 339
Culture change 341
Organizational Learning 343
Facilitating Change 344
Top management support 344
Structural support 344
Champions 345
X Contents
Communications 345
Resources 345
CASE: Saving the Family Legacy at Motorola 350
PART V: INTEGRATIVE CASES 353
CASE: Well Connected The Story of
Earthlink, Inc. 355
Company History 355
Mission Statement 356
Internet Bill of Rights 358
Company Directors and Officers 359
Company Services 360
Company Culture 362
Company Outlook 363
CASE: Always Low Prices, Always: Wal Mart s
Mantra 364
The Wal Mart Story 364
Wal Mart s Commitment to People 368
Company Culture 368
Wal Mart s Impact on Main Street Business 369
Wal Mart s Distribution System 369
Customer Service 370
Communications Technology 370
Product Mix 370
Future Challenges 371
CASE: Hewlett Packard: Returning to the Garage 373
Background 373
Hewlett Packard Corporate Objectives 373
Hewlett Packard Products and Services 374
Hewlett Packard Competition 375
CEO Search Process and Transition 375
Carly Fiorina 376
Restructuring at Hewlett Packard 377
The Restructuring Assessment 380
Current Challenges 382
2000 Objectives and Results (Prudential Speech) 383
Growth Opportunities 384
The Future 385
Contents xi
CASE: Enron Corp.: Outdistancing the Competition and
Then Collapsing 392
Background and Overview 392
Business Segments 393
Leadership 395
Vision and Values 396
Enron s Previous Competitive Advantage 397
Earlier Restructuring at Enron 397
Progression to the Internet 398
The Role of Information Technology in Enron s Believed Success 400
Importance of Innovation 400
Challenges and Risks 401
Bankruptcy 401
Enron Before the Fall 403
Enron Milestones 408
INDEX 413
|
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| spelling | Hodge, Billy J. Verfasser aut Organization theory a strategic approach B.J. Hodge ; William P. Anthony ; Lawrence M. Gales 6. ed. Upper Saddle River, NJ Prentice Hall 2003 XIV, 418 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Organisatiekunde gtt Organization Management Strategisches Management (DE-588)4124261-0 gnd rswk-swf Organisationstheorie (DE-588)4121434-1 gnd rswk-swf Unternehmensentwicklung (DE-588)4125011-4 gnd rswk-swf Managementinformationssystem (DE-588)4074518-1 gnd rswk-swf Organisationstheorie (DE-588)4121434-1 s DE-604 Unternehmensentwicklung (DE-588)4125011-4 s 1\p DE-604 Managementinformationssystem (DE-588)4074518-1 s 2\p DE-604 Strategisches Management (DE-588)4124261-0 s 3\p DE-604 Anthony, William P. Sonstige oth Gales, Lawrence M. Sonstige oth http://www.loc.gov/catdir/toc/fy032/2001058794.html Table of contents HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009959056&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk 2\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk 3\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Hodge, Billy J. Organization theory a strategic approach Organisatiekunde gtt Organization Management Strategisches Management (DE-588)4124261-0 gnd Organisationstheorie (DE-588)4121434-1 gnd Unternehmensentwicklung (DE-588)4125011-4 gnd Managementinformationssystem (DE-588)4074518-1 gnd |
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| title | Organization theory a strategic approach |
| title_auth | Organization theory a strategic approach |
| title_exact_search | Organization theory a strategic approach |
| title_full | Organization theory a strategic approach B.J. Hodge ; William P. Anthony ; Lawrence M. Gales |
| title_fullStr | Organization theory a strategic approach B.J. Hodge ; William P. Anthony ; Lawrence M. Gales |
| title_full_unstemmed | Organization theory a strategic approach B.J. Hodge ; William P. Anthony ; Lawrence M. Gales |
| title_short | Organization theory |
| title_sort | organization theory a strategic approach |
| title_sub | a strategic approach |
| topic | Organisatiekunde gtt Organization Management Strategisches Management (DE-588)4124261-0 gnd Organisationstheorie (DE-588)4121434-1 gnd Unternehmensentwicklung (DE-588)4125011-4 gnd Managementinformationssystem (DE-588)4074518-1 gnd |
| topic_facet | Organisatiekunde Organization Management Strategisches Management Organisationstheorie Unternehmensentwicklung Managementinformationssystem |
| url | http://www.loc.gov/catdir/toc/fy032/2001058794.html http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009959056&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT hodgebillyj organizationtheoryastrategicapproach AT anthonywilliamp organizationtheoryastrategicapproach AT galeslawrencem organizationtheoryastrategicapproach |