Rethinking performance measurement: beyond the balanced scorecard
Explains why: the performance we want to measure (long-term cash flows, long-term viability) and the performance we can measure (current cash flows, customer satisfaction, etc.) are not the same.
Gespeichert in:
1. Verfasser: | |
---|---|
Format: | Buch |
Sprache: | English |
Veröffentlicht: |
Cambridge [u.a.]
Cambridge Univ. Press
2002
|
Ausgabe: | 1. publ. |
Schlagworte: | |
Online-Zugang: | Sample text Verlagsmeldung Table of contents |
Zusammenfassung: | Explains why: the performance we want to measure (long-term cash flows, long-term viability) and the performance we can measure (current cash flows, customer satisfaction, etc.) are not the same. |
Beschreibung: | Includes bibliographical references and index |
Beschreibung: | XIV, 202 S. Ill., graph. Darst. |
ISBN: | 0521812437 |
Internformat
MARC
LEADER | 00000nam a2200000zc 4500 | ||
---|---|---|---|
001 | BV014640013 | ||
003 | DE-604 | ||
005 | 20030310 | ||
007 | t | ||
008 | 020806s2002 xxuad|| |||| 00||| eng d | ||
010 | |a 2002031068 | ||
020 | |a 0521812437 |9 0-521-81243-7 | ||
035 | |a (OCoLC)634865615 | ||
035 | |a (DE-599)BVBBV014640013 | ||
040 | |a DE-604 |b ger |e aacr | ||
041 | 0 | |a eng | |
044 | |a xxu |c US | ||
049 | |a DE-739 |a DE-898 |a DE-19 |a DE-521 |a DE-634 | ||
050 | 0 | |a HD58.9.M487 2002 | |
082 | 0 | |a 658.4/01 |2 21 | |
082 | 0 | |a 658.4/01 21 | |
084 | |a QP 320 |0 (DE-625)141853: |2 rvk | ||
084 | |a QP 360 |0 (DE-625)141869: |2 rvk | ||
084 | |a QP 361 |0 (DE-625)141870: |2 rvk | ||
100 | 1 | |a Meyer, Marshall W. |e Verfasser |4 aut | |
245 | 1 | 0 | |a Rethinking performance measurement |b beyond the balanced scorecard |c Marshall W. Meyer |
250 | |a 1. publ. | ||
264 | 1 | |a Cambridge [u.a.] |b Cambridge Univ. Press |c 2002 | |
300 | |a XIV, 202 S. |b Ill., graph. Darst. | ||
336 | |b txt |2 rdacontent | ||
337 | |b n |2 rdamedia | ||
338 | |b nc |2 rdacarrier | ||
500 | |a Includes bibliographical references and index | ||
520 | 3 | |a Explains why: the performance we want to measure (long-term cash flows, long-term viability) and the performance we can measure (current cash flows, customer satisfaction, etc.) are not the same. | |
650 | 7 | |a Analyse coûts-avantages |2 rasuqam | |
650 | 7 | |a Balansanalyse |2 gtt | |
650 | 7 | |a Bedrijfsresultaten |2 gtt | |
650 | 4 | |a Efficacité organisationnelle - Mesure | |
650 | 7 | |a Efficacité organisationnelle |2 rasuqam | |
650 | 4 | |a Qualité totale | |
650 | 4 | |a Rendement au travail - Mesure | |
650 | 7 | |a Évaluation de la performance |2 rasuqam | |
650 | 4 | |a Organizational effectiveness -- Measurement | |
650 | 4 | |a Performance -- Measurement | |
650 | 4 | |a Total quality management | |
650 | 0 | 7 | |a Unternehmen |0 (DE-588)4061963-1 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Leistungsmessung |0 (DE-588)4167290-2 |2 gnd |9 rswk-swf |
689 | 0 | 0 | |a Unternehmen |0 (DE-588)4061963-1 |D s |
689 | 0 | 1 | |a Leistungsmessung |0 (DE-588)4167290-2 |D s |
689 | 0 | |5 DE-604 | |
856 | 4 | |u http://www.loc.gov/catdir/samples/cam033/2002031068.html |3 Sample text | |
856 | 4 | |u http://www.loc.gov/catdir/description/cam031/2002031068.html |3 Verlagsmeldung | |
856 | 4 | |u http://www.loc.gov/catdir/toc/cam031/2002031068.html |3 Table of contents | |
999 | |a oai:aleph.bib-bvb.de:BVB01-009942611 |
Datensatz im Suchindex
_version_ | 1804129405224615936 |
---|---|
any_adam_object | |
author | Meyer, Marshall W. |
author_facet | Meyer, Marshall W. |
author_role | aut |
author_sort | Meyer, Marshall W. |
author_variant | m w m mw mwm |
building | Verbundindex |
bvnumber | BV014640013 |
callnumber-first | H - Social Science |
callnumber-label | HD58 |
callnumber-raw | HD58.9.M487 2002 |
callnumber-search | HD58.9.M487 2002 |
callnumber-sort | HD 258.9 M487 42002 |
callnumber-subject | HD - Industries, Land Use, Labor |
classification_rvk | QP 320 QP 360 QP 361 |
ctrlnum | (OCoLC)634865615 (DE-599)BVBBV014640013 |
dewey-full | 658.4/01 658.4/0121 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.4/01 658.4/01 21 |
dewey-search | 658.4/01 658.4/01 21 |
dewey-sort | 3658.4 11 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
edition | 1. publ. |
format | Book |
fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>02405nam a2200613zc 4500</leader><controlfield tag="001">BV014640013</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">20030310 </controlfield><controlfield tag="007">t</controlfield><controlfield tag="008">020806s2002 xxuad|| |||| 00||| eng d</controlfield><datafield tag="010" ind1=" " ind2=" "><subfield code="a">2002031068</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">0521812437</subfield><subfield code="9">0-521-81243-7</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)634865615</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV014640013</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">aacr</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="044" ind1=" " ind2=" "><subfield code="a">xxu</subfield><subfield code="c">US</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-739</subfield><subfield code="a">DE-898</subfield><subfield code="a">DE-19</subfield><subfield code="a">DE-521</subfield><subfield code="a">DE-634</subfield></datafield><datafield tag="050" ind1=" " ind2="0"><subfield code="a">HD58.9.M487 2002</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">658.4/01</subfield><subfield code="2">21</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">658.4/01 21</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QP 320</subfield><subfield code="0">(DE-625)141853:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QP 360</subfield><subfield code="0">(DE-625)141869:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QP 361</subfield><subfield code="0">(DE-625)141870:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Meyer, Marshall W.</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Rethinking performance measurement</subfield><subfield code="b">beyond the balanced scorecard</subfield><subfield code="c">Marshall W. Meyer</subfield></datafield><datafield tag="250" ind1=" " ind2=" "><subfield code="a">1. publ.</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Cambridge [u.a.]</subfield><subfield code="b">Cambridge Univ. Press</subfield><subfield code="c">2002</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">XIV, 202 S.</subfield><subfield code="b">Ill., graph. Darst.</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">n</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">nc</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">Includes bibliographical references and index</subfield></datafield><datafield tag="520" ind1="3" ind2=" "><subfield code="a">Explains why: the performance we want to measure (long-term cash flows, long-term viability) and the performance we can measure (current cash flows, customer satisfaction, etc.) are not the same.</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Analyse coûts-avantages</subfield><subfield code="2">rasuqam</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Balansanalyse</subfield><subfield code="2">gtt</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Bedrijfsresultaten</subfield><subfield code="2">gtt</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Efficacité organisationnelle - Mesure</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Efficacité organisationnelle</subfield><subfield code="2">rasuqam</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Qualité totale</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Rendement au travail - Mesure</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Évaluation de la performance</subfield><subfield code="2">rasuqam</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Organizational effectiveness -- Measurement</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Performance -- Measurement</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Total quality management</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Unternehmen</subfield><subfield code="0">(DE-588)4061963-1</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Leistungsmessung</subfield><subfield code="0">(DE-588)4167290-2</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Unternehmen</subfield><subfield code="0">(DE-588)4061963-1</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="1"><subfield code="a">Leistungsmessung</subfield><subfield code="0">(DE-588)4167290-2</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="856" ind1="4" ind2=" "><subfield code="u">http://www.loc.gov/catdir/samples/cam033/2002031068.html</subfield><subfield code="3">Sample text</subfield></datafield><datafield tag="856" ind1="4" ind2=" "><subfield code="u">http://www.loc.gov/catdir/description/cam031/2002031068.html</subfield><subfield code="3">Verlagsmeldung</subfield></datafield><datafield tag="856" ind1="4" ind2=" "><subfield code="u">http://www.loc.gov/catdir/toc/cam031/2002031068.html</subfield><subfield code="3">Table of contents</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-009942611</subfield></datafield></record></collection> |
id | DE-604.BV014640013 |
illustrated | Illustrated |
indexdate | 2024-07-09T19:04:37Z |
institution | BVB |
isbn | 0521812437 |
language | English |
lccn | 2002031068 |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-009942611 |
oclc_num | 634865615 |
open_access_boolean | |
owner | DE-739 DE-898 DE-BY-UBR DE-19 DE-BY-UBM DE-521 DE-634 |
owner_facet | DE-739 DE-898 DE-BY-UBR DE-19 DE-BY-UBM DE-521 DE-634 |
physical | XIV, 202 S. Ill., graph. Darst. |
publishDate | 2002 |
publishDateSearch | 2002 |
publishDateSort | 2002 |
publisher | Cambridge Univ. Press |
record_format | marc |
spelling | Meyer, Marshall W. Verfasser aut Rethinking performance measurement beyond the balanced scorecard Marshall W. Meyer 1. publ. Cambridge [u.a.] Cambridge Univ. Press 2002 XIV, 202 S. Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier Includes bibliographical references and index Explains why: the performance we want to measure (long-term cash flows, long-term viability) and the performance we can measure (current cash flows, customer satisfaction, etc.) are not the same. Analyse coûts-avantages rasuqam Balansanalyse gtt Bedrijfsresultaten gtt Efficacité organisationnelle - Mesure Efficacité organisationnelle rasuqam Qualité totale Rendement au travail - Mesure Évaluation de la performance rasuqam Organizational effectiveness -- Measurement Performance -- Measurement Total quality management Unternehmen (DE-588)4061963-1 gnd rswk-swf Leistungsmessung (DE-588)4167290-2 gnd rswk-swf Unternehmen (DE-588)4061963-1 s Leistungsmessung (DE-588)4167290-2 s DE-604 http://www.loc.gov/catdir/samples/cam033/2002031068.html Sample text http://www.loc.gov/catdir/description/cam031/2002031068.html Verlagsmeldung http://www.loc.gov/catdir/toc/cam031/2002031068.html Table of contents |
spellingShingle | Meyer, Marshall W. Rethinking performance measurement beyond the balanced scorecard Analyse coûts-avantages rasuqam Balansanalyse gtt Bedrijfsresultaten gtt Efficacité organisationnelle - Mesure Efficacité organisationnelle rasuqam Qualité totale Rendement au travail - Mesure Évaluation de la performance rasuqam Organizational effectiveness -- Measurement Performance -- Measurement Total quality management Unternehmen (DE-588)4061963-1 gnd Leistungsmessung (DE-588)4167290-2 gnd |
subject_GND | (DE-588)4061963-1 (DE-588)4167290-2 |
title | Rethinking performance measurement beyond the balanced scorecard |
title_auth | Rethinking performance measurement beyond the balanced scorecard |
title_exact_search | Rethinking performance measurement beyond the balanced scorecard |
title_full | Rethinking performance measurement beyond the balanced scorecard Marshall W. Meyer |
title_fullStr | Rethinking performance measurement beyond the balanced scorecard Marshall W. Meyer |
title_full_unstemmed | Rethinking performance measurement beyond the balanced scorecard Marshall W. Meyer |
title_short | Rethinking performance measurement |
title_sort | rethinking performance measurement beyond the balanced scorecard |
title_sub | beyond the balanced scorecard |
topic | Analyse coûts-avantages rasuqam Balansanalyse gtt Bedrijfsresultaten gtt Efficacité organisationnelle - Mesure Efficacité organisationnelle rasuqam Qualité totale Rendement au travail - Mesure Évaluation de la performance rasuqam Organizational effectiveness -- Measurement Performance -- Measurement Total quality management Unternehmen (DE-588)4061963-1 gnd Leistungsmessung (DE-588)4167290-2 gnd |
topic_facet | Analyse coûts-avantages Balansanalyse Bedrijfsresultaten Efficacité organisationnelle - Mesure Efficacité organisationnelle Qualité totale Rendement au travail - Mesure Évaluation de la performance Organizational effectiveness -- Measurement Performance -- Measurement Total quality management Unternehmen Leistungsmessung |
url | http://www.loc.gov/catdir/samples/cam033/2002031068.html http://www.loc.gov/catdir/description/cam031/2002031068.html http://www.loc.gov/catdir/toc/cam031/2002031068.html |
work_keys_str_mv | AT meyermarshallw rethinkingperformancemeasurementbeyondthebalancedscorecard |