Redefining financial services: the new renaissance in value propositions
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Basingstoke [u.a.]
Palgrave Macmillan
2002
|
| Ausgabe: | 1. publ. |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XVI, 264 S. graph. Darst. |
| ISBN: | 033399552X |
Internformat
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| 245 | 1 | 0 | |a Redefining financial services |b the new renaissance in value propositions |c Joseph A. DiVanna |
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| 264 | 1 | |a Basingstoke [u.a.] |b Palgrave Macmillan |c 2002 | |
| 300 | |a XVI, 264 S. |b graph. Darst. | ||
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| 650 | 4 | |a Servicios financieros | |
| 650 | 7 | |a Commerciële dienstverlening |2 gtt | |
| 650 | 7 | |a Financiële instellingen |2 gtt | |
| 650 | 4 | |a Financial services industry | |
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Datensatz im Suchindex
| _version_ | 1804129318222168064 |
|---|---|
| adam_text | Contents
List of Figures ix
Preface xi
Acknowledgements xv
Part I Introduction to Value Propositions I
Part II The Future of Banking Services 9
1 Designing the Twenty first century Financial Institution for Value 15
2 The Future of Banking: E =mc3 24
3 Pervasive Computing: Really Getting to Know Your Toaster 37
4 Convergence and the Changing Landscape of Financial Services 48
5 elnsurance: Staking a Claim in the New World of Insurance 58
6 Capital Markets: Global Aspirations, Regional Values and Local Fears 64
7 Introducing eMarketplaces 69
8 Web Projects, Infrastructure and Value Propositions 76
9 Dot com Lessons Learned: To Be or Not To Be, Value is the Question 84
Part III Global Viewpoints 93
10 Developing Trust, Brands and Services in African Banking 101
11 The Asian Advantage: A Modular Approach to Business Agility 106
12 Taiwanese Collaborative Product Commerce I 10
13 Lifestyle Banking from Down Under I 14
14 The European Synconomy I 18
15 The Scandinavian Approach to mBanking 123
16 Eastern Europe Inc. Even Shakespeare said What s in a Name? 129
17 Developing a Twenty first century Middle Eastern Financial
Services Agenda 142
18 Diaspora Financial Services for Mobile Populations 148
19 Globalization: One Size Does Not Fit All 151
Part IV The Future of Payment Systems 157
20 An Evolution to the Exchange of Value 163
vii
viii Contents
21 Anticipatory Technologies and Customer Centricity 168
22 Globalization, Social Adoption, International Regulation and
the Evolution to Bankruptcy 173
23 Privacy: Big Brother Meets the Marketing Mavens 179
24 Valagents: Digital Indentured Servants in the Age of eMoney 190
PartV eMarketplaces:The New Frontier for Services 197
25 Introducing New Financial Products and Services 199
26 How to Approach the eMarketplace Space 21 I
27 The Evolution of eMarketplaces 223
28 Opportunities for Financial Institutions in eMarketplaces 225
29 Creating a Value Proposition 229
30 Developing Centres of Competencies 233
31 Selecting the Right Partners and Managing Relationships 237
32 Moving into Action 240
Conclusion: Developing a Twenty first century Agenda 242
Notes 245
References 254
Index 256
List of Figures
0.1 The four domains of knowledge 7
1.1 The focus of value 19
1.2 Operating models and organizational structure 21
1.3 A value network 23
2.1 Ford s build to order process 30
2.2 The stability and volatility of technology 35
3.1 Technology maturity and social adoption curve 38
3.2 The interconnected microprocessor home of the future 41
8.1 DuPont ROI model 79
8.2 The ROP model 80
8.3 Internet bank ROP model 82
8.4 Process performance metrics 83
11.1 Ability to compete 107
15.1 Application of technology by market segment 126
16.1 The emerging market structure 130
16.2 eFinance Interchange Model 132
16.3 The spectrum of technology 134
16.4 The ASP enabled bank in a box 137
25.1 Product categories 202
25.2 Click and mortar strategy 205
25.3 Product and interaction types 208
26.1 The market maturity curve 212
26.2 Value to segments and maturity 220
26.3 Technology adoption curve 221
28.1 An intermediary of services 226
29.1 The two sides of the value equation 229
ix
|
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| indexdate | 2024-07-09T19:03:14Z |
| institution | BVB |
| isbn | 033399552X |
| language | English |
| lccn | 2002072394 |
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| spelling | DiVanna, Joseph A. Verfasser (DE-588)129274895 aut Redefining financial services the new renaissance in value propositions Joseph A. DiVanna 1. publ. Basingstoke [u.a.] Palgrave Macmillan 2002 XVI, 264 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Servicios financieros Commerciële dienstverlening gtt Financiële instellingen gtt Financial services industry HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009887100&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | DiVanna, Joseph A. Redefining financial services the new renaissance in value propositions Servicios financieros Commerciële dienstverlening gtt Financiële instellingen gtt Financial services industry |
| title | Redefining financial services the new renaissance in value propositions |
| title_auth | Redefining financial services the new renaissance in value propositions |
| title_exact_search | Redefining financial services the new renaissance in value propositions |
| title_full | Redefining financial services the new renaissance in value propositions Joseph A. DiVanna |
| title_fullStr | Redefining financial services the new renaissance in value propositions Joseph A. DiVanna |
| title_full_unstemmed | Redefining financial services the new renaissance in value propositions Joseph A. DiVanna |
| title_short | Redefining financial services |
| title_sort | redefining financial services the new renaissance in value propositions |
| title_sub | the new renaissance in value propositions |
| topic | Servicios financieros Commerciële dienstverlening gtt Financiële instellingen gtt Financial services industry |
| topic_facet | Servicios financieros Commerciële dienstverlening Financiële instellingen Financial services industry |
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