Benchmarks in hospitality and tourism:
Gespeichert in:
| Format: | Buch |
|---|---|
| Sprache: | English |
| Veröffentlicht: |
New York [u.a.]
Haworth Hospitality Press
2001
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | Auch als: Journal of quality assurance in hospitality & tourism ; 2.2001,3/4 |
| Beschreibung: | 164 S. graph. Darst. |
| ISBN: | 0789019140 0789019159 |
Internformat
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Datensatz im Suchindex
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|---|---|
| adam_text | Benchmarks
in Hospitality and Tourism
CONTENTS
INTRODUCTION
Benchmarking the Benchmarks 1
ARTICLES
An Overview of Benchmarking Literature: Its Strengths
and Weaknesses 7
Metin Kozak
Kevin Nield
Guest Satisfaction Barometer and Benchmarking:
Experiences from Austria 25
Kurt Matzler
Harald Pechlaner
A Heuristic Model for Benchmarking SME Hotel
and Restaurant Businesses on the Internet 49
Karl W. Wober
Development Opportunities for a Tourism Benchmarking Tool
The Case of Tyrol 71
Matthias Fuchs
Klaus Weiermair
Benchmarking Best Practice in Hotel Front Office:
The Western European Experience 93
Tom Baum
Peter Odgers
Managing Quality in Hotel Excelsior 111
Vesna Vrtiprah
Serviced Accommodation, Environmental Performance
and Benchmarks 127
David Leslie
Environmental Management Systems for Caribbean Hotels
and Resorts: A Case Study of Five Properties in Jamaica 149
BillMeade
Joe Pringle
Index 161
|
| any_adam_object | 1 |
| building | Verbundindex |
| bvnumber | BV014521173 |
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| callnumber-label | HD62 |
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| callnumber-search | HD62.15 |
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| callnumber-subject | HD - Industries, Land Use, Labor |
| classification_rvk | QQ 946 |
| ctrlnum | (OCoLC)49903067 (DE-599)BVBBV014521173 |
| dewey-full | 647.94/068/4 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 647 - Management of public households |
| dewey-raw | 647.94/068/4 |
| dewey-search | 647.94/068/4 |
| dewey-sort | 3647.94 268 14 |
| dewey-tens | 640 - Home and family management |
| discipline | Agrar-/Forst-/Ernährungs-/Haushaltswissenschaft / Gartenbau Wirtschaftswissenschaften |
| format | Book |
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| indexdate | 2024-07-09T19:03:13Z |
| institution | BVB |
| isbn | 0789019140 0789019159 |
| language | English |
| lccn | 2002008190 |
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| spelling | Benchmarks in hospitality and tourism Sungsoo Pyo, ed. New York [u.a.] Haworth Hospitality Press 2001 164 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Auch als: Journal of quality assurance in hospitality & tourism ; 2.2001,3/4 Accueil (Tourisme) - Gestion Accueil (Tourisme) rasuqam Benchmarking rasuqam Hospitalité rasuqam Tourisme - Gestion Tourisme rasuqam Étalonnage concurrentiel Benchmarking (Management) Hospitality industry Management Tourism Management Tourismus (DE-588)4018406-7 gnd rswk-swf Gastgewerbe (DE-588)4259231-8 gnd rswk-swf Benchmarking (DE-588)4329573-3 gnd rswk-swf (DE-588)4143413-4 Aufsatzsammlung gnd-content Benchmarking (DE-588)4329573-3 s Gastgewerbe (DE-588)4259231-8 s DE-604 Tourismus (DE-588)4018406-7 s Pyo, Sungsoo Sonstige oth HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009886862&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Benchmarks in hospitality and tourism Accueil (Tourisme) - Gestion Accueil (Tourisme) rasuqam Benchmarking rasuqam Hospitalité rasuqam Tourisme - Gestion Tourisme rasuqam Étalonnage concurrentiel Benchmarking (Management) Hospitality industry Management Tourism Management Tourismus (DE-588)4018406-7 gnd Gastgewerbe (DE-588)4259231-8 gnd Benchmarking (DE-588)4329573-3 gnd |
| subject_GND | (DE-588)4018406-7 (DE-588)4259231-8 (DE-588)4329573-3 (DE-588)4143413-4 |
| title | Benchmarks in hospitality and tourism |
| title_auth | Benchmarks in hospitality and tourism |
| title_exact_search | Benchmarks in hospitality and tourism |
| title_full | Benchmarks in hospitality and tourism Sungsoo Pyo, ed. |
| title_fullStr | Benchmarks in hospitality and tourism Sungsoo Pyo, ed. |
| title_full_unstemmed | Benchmarks in hospitality and tourism Sungsoo Pyo, ed. |
| title_short | Benchmarks in hospitality and tourism |
| title_sort | benchmarks in hospitality and tourism |
| topic | Accueil (Tourisme) - Gestion Accueil (Tourisme) rasuqam Benchmarking rasuqam Hospitalité rasuqam Tourisme - Gestion Tourisme rasuqam Étalonnage concurrentiel Benchmarking (Management) Hospitality industry Management Tourism Management Tourismus (DE-588)4018406-7 gnd Gastgewerbe (DE-588)4259231-8 gnd Benchmarking (DE-588)4329573-3 gnd |
| topic_facet | Accueil (Tourisme) - Gestion Accueil (Tourisme) Benchmarking Hospitalité Tourisme - Gestion Tourisme Étalonnage concurrentiel Benchmarking (Management) Hospitality industry Management Tourism Management Tourismus Gastgewerbe Aufsatzsammlung |
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