Process consulting: how to launch, implement, and conclude successful consulting projects : powerful techniques for the successful practitioner
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
San Francisco
Jossey-Bass/Pfeiffer
2002
|
| Schriftenreihe: | The ultimate consultant series
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | Includes bibliographical references (p. 183-186) and index |
| Beschreibung: | XV, 191 S. Ill. : 25 cm |
| ISBN: | 0787955124 |
Internformat
MARC
| LEADER | 00000nam a2200000zc 4500 | ||
|---|---|---|---|
| 001 | BV014438189 | ||
| 003 | DE-604 | ||
| 005 | 20021031 | ||
| 007 | t | ||
| 008 | 020603s2002 xxua||| |||| 00||| eng d | ||
| 010 | |a 2002004445 | ||
| 020 | |a 0787955124 |9 0-7879-5512-4 | ||
| 035 | |a (OCoLC)49375657 | ||
| 035 | |a (DE-599)BVBBV014438189 | ||
| 040 | |a DE-604 |b ger |e aacr | ||
| 041 | 0 | |a eng | |
| 044 | |a xxu |c US | ||
| 049 | |a DE-739 | ||
| 050 | 0 | |a HD69.C6 | |
| 082 | 0 | |a 658.46 |2 21 | |
| 082 | 0 | |a 001 |2 21 | |
| 084 | |a QP 330 |0 (DE-625)141859: |2 rvk | ||
| 100 | 1 | |a Weiss, Alan |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Process consulting |b how to launch, implement, and conclude successful consulting projects : powerful techniques for the successful practitioner |c Alan Weiss |
| 264 | 1 | |a San Francisco |b Jossey-Bass/Pfeiffer |c 2002 | |
| 300 | |a XV, 191 S. |b Ill. : 25 cm | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 490 | 0 | |a The ultimate consultant series | |
| 500 | |a Includes bibliographical references (p. 183-186) and index | ||
| 650 | 4 | |a Business consultants | |
| 650 | 0 | 7 | |a Unternehmensberatung |0 (DE-588)4078592-0 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Projektmanagement |0 (DE-588)4047441-0 |2 gnd |9 rswk-swf |
| 689 | 0 | 0 | |a Unternehmensberatung |0 (DE-588)4078592-0 |D s |
| 689 | 0 | 1 | |a Projektmanagement |0 (DE-588)4047441-0 |D s |
| 689 | 0 | |5 DE-604 | |
| 856 | 4 | 2 | |m HBZ Datenaustausch |q application/pdf |u http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009869141&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |3 Inhaltsverzeichnis |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-009869141 | ||
Datensatz im Suchindex
| _version_ | 1804129288324120576 |
|---|---|
| adam_text | Contents
Introduction xiii
Acknowledgments xv
chapter Conditions for a Successful Intervention 1
Stacking the Deck in Consulting Is Not Cheating
Educating the Buyer 2
Meeting Key Players 6
Avoiding Environmental and
Political Land Mines 10
Wading Right In: Ten Steps to Launch 14
Final Thought 18
chapter i — Gathering Intelligence: Strategy 19
Ensuring That Data Does Not Equal Intelligence
Challenging Basic Premises 20
Ensuring Alternative Sources of Information 23
Avoiding Intimidation—Yours and Theirs 27
Walking the Confidentiality Tightrope 31
Final Thought 34
ix
chapter Gathering Intelligence: Tactics 35
Ensuring That Information Does Not Equal
Intelligence
How to Focus a Focus Group 36
The Balance Sheet on Focus Groups 37
How to Conduct an Interview 42
How to Create and Implement Surveys 43
Staffing a Hot Line 48
How to Observe (and See
What Others Don t) 50
Final Thought 51
CHAPTER Coaching Key People 53
Coaches Offer Candid Advice,
Not Cockeyed Certifications
Observational Coaching 54
Establishing the Rules of Engagement 58
Providing Effective Feedback 61
When More Than One Coach Is Required 66
The Illness Called Depression 68
Final Thought 70
CHAPTER Culture Change and
Change Management 71
You Are Not the Change Agent,
No Matter What They re Paying You
The Elements of Culture 72
Creating Exemplars and Avatars 74
Reinforcing Change 79
X Contents
The Real Change Agents at Work 81
Overcoming Resistance 83
Final Thought 87
CHAPTER An Interlude: Managing Misfortune 89
If You Can t Stand the Chaos,
Get Out of the Maelstrom
Scope Creep Denied 90
Two Lines of Defense 92
Unforeseen Dramatic Events 94
Sabotage 97
Ugh! Failure!! 102
Final Thought 104
CHAPTER Learning Lessons 105
Creating Dynamic Instruction
Learning Objectives as Outcomes 106
The Adult Learning Sequence 109
Embracing the Boss 112
True Metrics (and There Ain t Four Levels) 117
Final Thought 121
chapter _ _ Developing Client Strategy 123
If One Has No Port in Mind,
No Wind Is a Good Wind
The Fallacy of Planning 124
The Notion of Motive Force 128
The Huge Advantage of Optional Futures 133
Strategic Profiling 133
Contents xi
The Transition to Implementation 135
Final Thought 139
chapter Creating Change 141
Is Change Management an Oxymoron?
Creating and Applying
Implementation Models 142
Establishing Accountabilities 145
Change as Reaction 146
Sticking to the Buyer Like Glue 148
Overcoming the Tough Resistance Factors 150
Exploiting Opportunity, or
How to Create Reverse Scope Creep 152
Some Thoughts on Team Building 156
Final Thought 158
chapter __ Improving Leadership 159
Tfie Poiver Is in the Engine Room,
but tfie Wheel Is on the Bridge
Emphasizing Range, Not Style 160
Crisis Management: The Extraordinary 164
Tough Love vs. Not on My Watch 167
Post Heroic Leadership as a
Consulting Objective 171
Final Thought 175
*±lu±r±± Sample Process Visuals 177
APPENDI* Annotated Bibliography 183
Index 187
xii Contents
|
| any_adam_object | 1 |
| author | Weiss, Alan |
| author_facet | Weiss, Alan |
| author_role | aut |
| author_sort | Weiss, Alan |
| author_variant | a w aw |
| building | Verbundindex |
| bvnumber | BV014438189 |
| callnumber-first | H - Social Science |
| callnumber-label | HD69 |
| callnumber-raw | HD69.C6 |
| callnumber-search | HD69.C6 |
| callnumber-sort | HD 269 C6 |
| callnumber-subject | HD - Industries, Land Use, Labor |
| classification_rvk | QP 330 |
| ctrlnum | (OCoLC)49375657 (DE-599)BVBBV014438189 |
| dewey-full | 658.46 001 |
| dewey-hundreds | 600 - Technology (Applied sciences) 000 - Computer science, information, general works |
| dewey-ones | 658 - General management 001 - Knowledge |
| dewey-raw | 658.46 001 |
| dewey-search | 658.46 001 |
| dewey-sort | 3658.46 |
| dewey-tens | 650 - Management and auxiliary services 000 - Computer science, information, general works |
| discipline | Allgemeines Wirtschaftswissenschaften |
| format | Book |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>01670nam a2200433zc 4500</leader><controlfield tag="001">BV014438189</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">20021031 </controlfield><controlfield tag="007">t</controlfield><controlfield tag="008">020603s2002 xxua||| |||| 00||| eng d</controlfield><datafield tag="010" ind1=" " ind2=" "><subfield code="a">2002004445</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">0787955124</subfield><subfield code="9">0-7879-5512-4</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)49375657</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV014438189</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">aacr</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="044" ind1=" " ind2=" "><subfield code="a">xxu</subfield><subfield code="c">US</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-739</subfield></datafield><datafield tag="050" ind1=" " ind2="0"><subfield code="a">HD69.C6</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">658.46</subfield><subfield code="2">21</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">001</subfield><subfield code="2">21</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QP 330</subfield><subfield code="0">(DE-625)141859:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Weiss, Alan</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Process consulting</subfield><subfield code="b">how to launch, implement, and conclude successful consulting projects : powerful techniques for the successful practitioner</subfield><subfield code="c">Alan Weiss</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">San Francisco</subfield><subfield code="b">Jossey-Bass/Pfeiffer</subfield><subfield code="c">2002</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">XV, 191 S.</subfield><subfield code="b">Ill. : 25 cm</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">n</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">nc</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="490" ind1="0" ind2=" "><subfield code="a">The ultimate consultant series</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">Includes bibliographical references (p. 183-186) and index</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Business consultants</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Unternehmensberatung</subfield><subfield code="0">(DE-588)4078592-0</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Projektmanagement</subfield><subfield code="0">(DE-588)4047441-0</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Unternehmensberatung</subfield><subfield code="0">(DE-588)4078592-0</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="1"><subfield code="a">Projektmanagement</subfield><subfield code="0">(DE-588)4047441-0</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="856" ind1="4" ind2="2"><subfield code="m">HBZ Datenaustausch</subfield><subfield code="q">application/pdf</subfield><subfield code="u">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009869141&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</subfield><subfield code="3">Inhaltsverzeichnis</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-009869141</subfield></datafield></record></collection> |
| id | DE-604.BV014438189 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T19:02:45Z |
| institution | BVB |
| isbn | 0787955124 |
| language | English |
| lccn | 2002004445 |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-009869141 |
| oclc_num | 49375657 |
| open_access_boolean | |
| owner | DE-739 |
| owner_facet | DE-739 |
| physical | XV, 191 S. Ill. : 25 cm |
| publishDate | 2002 |
| publishDateSearch | 2002 |
| publishDateSort | 2002 |
| publisher | Jossey-Bass/Pfeiffer |
| record_format | marc |
| series2 | The ultimate consultant series |
| spelling | Weiss, Alan Verfasser aut Process consulting how to launch, implement, and conclude successful consulting projects : powerful techniques for the successful practitioner Alan Weiss San Francisco Jossey-Bass/Pfeiffer 2002 XV, 191 S. Ill. : 25 cm txt rdacontent n rdamedia nc rdacarrier The ultimate consultant series Includes bibliographical references (p. 183-186) and index Business consultants Unternehmensberatung (DE-588)4078592-0 gnd rswk-swf Projektmanagement (DE-588)4047441-0 gnd rswk-swf Unternehmensberatung (DE-588)4078592-0 s Projektmanagement (DE-588)4047441-0 s DE-604 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009869141&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Weiss, Alan Process consulting how to launch, implement, and conclude successful consulting projects : powerful techniques for the successful practitioner Business consultants Unternehmensberatung (DE-588)4078592-0 gnd Projektmanagement (DE-588)4047441-0 gnd |
| subject_GND | (DE-588)4078592-0 (DE-588)4047441-0 |
| title | Process consulting how to launch, implement, and conclude successful consulting projects : powerful techniques for the successful practitioner |
| title_auth | Process consulting how to launch, implement, and conclude successful consulting projects : powerful techniques for the successful practitioner |
| title_exact_search | Process consulting how to launch, implement, and conclude successful consulting projects : powerful techniques for the successful practitioner |
| title_full | Process consulting how to launch, implement, and conclude successful consulting projects : powerful techniques for the successful practitioner Alan Weiss |
| title_fullStr | Process consulting how to launch, implement, and conclude successful consulting projects : powerful techniques for the successful practitioner Alan Weiss |
| title_full_unstemmed | Process consulting how to launch, implement, and conclude successful consulting projects : powerful techniques for the successful practitioner Alan Weiss |
| title_short | Process consulting |
| title_sort | process consulting how to launch implement and conclude successful consulting projects powerful techniques for the successful practitioner |
| title_sub | how to launch, implement, and conclude successful consulting projects : powerful techniques for the successful practitioner |
| topic | Business consultants Unternehmensberatung (DE-588)4078592-0 gnd Projektmanagement (DE-588)4047441-0 gnd |
| topic_facet | Business consultants Unternehmensberatung Projektmanagement |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009869141&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT weissalan processconsultinghowtolaunchimplementandconcludesuccessfulconsultingprojectspowerfultechniquesforthesuccessfulpractitioner |