Working across boundaries: collaboration in public services
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Houndmills, Basingstoke, Hamphsire
Palgrave
2002
|
| Schriftenreihe: | Government beyond the centre
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | Includes bibliographical references and index |
| Beschreibung: | xii, 271 p. ill. : 23 cm |
| ISBN: | 0333961501 |
Internformat
MARC
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| 245 | 1 | 0 | |a Working across boundaries |b collaboration in public services |c Helen Sullivan and Chris Skelcher |
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Datensatz im Suchindex
| _version_ | 1804129267890520064 |
|---|---|
| adam_text | Contents
Tables, Figures, and Exhibits xi
Preface xv
Acknowledgments xxiii
The Author xxv
Part I. Working Across Boundaries
1. Why Collaborate? And Why Now? 3
2. One Example of Collaboration
That Makes a Difference 19
3. The Challenges of Successful Collaboration 31
Part II. A Framework for Collaboration
in the Real World
4. A Framework for Collaboration 59
5. Getting the Basics Right 73
6. Forming Open, Trusting Relationships Among
the Principals 91
7. Developing High Stakes 107
8. Creating a Constituency for Collaboration 127
9. Building Collaborative Leadership 145
ix
Contents
Part III. Key Collaboration Issues and Tasks
10. Phases in the Collaboration Journey 169
11. More Keys to Successful Collaboration 187
12. Collaboration Within a Single Organization 203
13. Toward a Collaborative Culture 223
Resources
A. Four Methods That Promote Collaboration 241
B. Some Questions and Answers Concerning
Collaboration 257
C. Collaborative Assessment Tool 271
D. The Research Base for This Book 275
Bibliography 283
Index 293
Tables, Figures, and Exhibits
Tables
2.1 Concrete Results for the CAC Model 28
3.1 McClelland s Primary Motivations 38
4 1 The JNET Governance Structure s
Two Key Groups 66
12.1 Comparison: Collaboration Across Agencies,
Collaboration Within One Agency 220
Figures
1.1 Organizing for a Networked Age 14
3.1 Usage of Collaboration 46
4 1 JNET Governance Structure 64
6.1 The EARN Eraser 105
7.1 Extended Mixed Refuse Collection Overtime,
Lost Workdays, and Complaint Trends 121
7.2 Cumulative Abatements 123
11.1 Behavior and Expectation 200
12.1 City Council Focus Areas 213
12.2 Time Use of Executive Team 214
xi
xii Tables, Figures, and Exhibits
Exhibits
1.1 Collaboration Benefits 7
2.1 The Child Advocacy Center Model 22
2.2 Two Different Cultures 23
4.1 Framework for Collaboration 59
4.2 What JNET Helps Its Users Do 62
5.1 The Basics 74
5.2 The Roles and Tasks of Champions 86
5.3 Checking for the Basics 90
6.1 Building Strong Relationships 96
6.2 Uses of Stories 100
7.1 When Is Your Organization at Its Best? 109
7.2 What Creates High Stakes 110
7.3 Creating High Stakes 114
8.1 Strategies to Create a Constituency
for Collaboration 132
8.2 Using Symbols to Support Collaboration 138
8.3 Questions That Can Help You Think Politically 143
9.1 Montgomery County s Principles for
Collaborative Governance 148
9.2 Four Qualities of Collaborative Leaders 152
9.3 Collins s Hierarchy of Leadership Capabilities 155
9.4 Push and Pull 157
9.5 Questions on Your Collaborative Leadership 165
10.1 Courtship Phase Tasks 171
10.2 Getting Serious Phase Tasks 172
10.3 Commitment Phase Tasks 174
12.1 Assumptions About Organizations,
Leaders, and Change 210
Tables, Figures, and Exhibits xiii
12.2 Leadership Tasks to Foster Internal Collaboration 217
13.1 Three Strategies to Jump Start Major Corporate
Cultural Change 228
13.2 Toward a Collaborative Culture: Some Strategies 231
13.3 Some Methods to Help Many Experience
the Benefits of Collaboration 234
A.I Sample Partnering Workshop Agenda 243
A.2 Performance Contract Example 249
A.3 Envision Questions 254
|
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| series2 | Government beyond the centre |
| spelling | Sullivan, Helen C. Verfasser aut Working across boundaries collaboration in public services Helen Sullivan and Chris Skelcher Houndmills, Basingstoke, Hamphsire Palgrave 2002 xii, 271 p. ill. : 23 cm txt rdacontent n rdamedia nc rdacarrier Government beyond the centre Includes bibliographical references and index Privatisering gtt Publiek-private samenwerking gtt Privatization Privatization Great Britain Public-private sector cooperation Public-private sector cooperation Great Britain Public Private Partnership (DE-588)4337462-1 gnd rswk-swf Bürgerbeteiligung (DE-588)4008767-0 gnd rswk-swf Verwaltung (DE-588)4063317-2 gnd rswk-swf Großbritannien Großbritannien (DE-588)4022153-2 gnd rswk-swf Großbritannien (DE-588)4022153-2 g Public Private Partnership (DE-588)4337462-1 s DE-604 Verwaltung (DE-588)4063317-2 s Bürgerbeteiligung (DE-588)4008767-0 s Skelcher, Chris Sonstige oth HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009855618&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Sullivan, Helen C. Working across boundaries collaboration in public services Privatisering gtt Publiek-private samenwerking gtt Privatization Privatization Great Britain Public-private sector cooperation Public-private sector cooperation Great Britain Public Private Partnership (DE-588)4337462-1 gnd Bürgerbeteiligung (DE-588)4008767-0 gnd Verwaltung (DE-588)4063317-2 gnd |
| subject_GND | (DE-588)4337462-1 (DE-588)4008767-0 (DE-588)4063317-2 (DE-588)4022153-2 |
| title | Working across boundaries collaboration in public services |
| title_auth | Working across boundaries collaboration in public services |
| title_exact_search | Working across boundaries collaboration in public services |
| title_full | Working across boundaries collaboration in public services Helen Sullivan and Chris Skelcher |
| title_fullStr | Working across boundaries collaboration in public services Helen Sullivan and Chris Skelcher |
| title_full_unstemmed | Working across boundaries collaboration in public services Helen Sullivan and Chris Skelcher |
| title_short | Working across boundaries |
| title_sort | working across boundaries collaboration in public services |
| title_sub | collaboration in public services |
| topic | Privatisering gtt Publiek-private samenwerking gtt Privatization Privatization Great Britain Public-private sector cooperation Public-private sector cooperation Great Britain Public Private Partnership (DE-588)4337462-1 gnd Bürgerbeteiligung (DE-588)4008767-0 gnd Verwaltung (DE-588)4063317-2 gnd |
| topic_facet | Privatisering Publiek-private samenwerking Privatization Privatization Great Britain Public-private sector cooperation Public-private sector cooperation Great Britain Public Private Partnership Bürgerbeteiligung Verwaltung Großbritannien |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009855618&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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