The essential guide to application service providers:
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Upper Saddle River, NJ
Prentice Hall PTR
2002
|
| Schriftenreihe: | Essential guide series
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XXIX, 401 S. Ill. |
| ISBN: | 0130191981 |
Internformat
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| 650 | 4 | |a Application service providers | |
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Datensatz im Suchindex
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|---|---|
| adam_text | Preface and Acknowledgments: The Emerging ASP
Foreword by Christopher R. McCIeary xxvii
Partl
ASP Fundamentals 1
1 Setting The Stage 3
INFORMATION TECHNOLOGY AS A SERVICE 5
SERVICE PROVISIONING 6
THE STORAGE LAYER 7
THE SERVER LAYER 8
THE NETWORK LAYER 7 /
THE APPLICATION LAYER 15
viü Tab/e of Contents
THE MANAGEMENT LAYER 18 j
1
CONCLUSION 19
3
2 What is an Application Service Provider? 23
ASP: DEFINITION OR DESCRIPTION 25
ASURVEYAPPROACH 25
BUSINESS VALUE PROPOSITION OF AN ASP: COST REDUCTION, RISK
REDUCTION, AND NEW CAPABILITIES FOR BUSINESS 52
THE BOTTOM LINE 65
3 How Does an ASP Differ from Traditional Computing
Models? 67
EVOLUTION IN BUSINESS INFORMATION SYSTEMS 68
j.
TOWARD POST CLIENT SERVER COMPUTING 75
Server Recentralization 76
Application Recentralization and Thin Client Computing 76
WEB TECHNOLOGY: THE INTERNET, INTRANETS,
AND EXTRANETS 78
THE RAST IS PROLOGUE: SOFTWARE DEUVERY
VIA WEB TECHNOLOGY 93
i
1
CONCLUSION 95 j
Table of Contents i
4 ASP Arrangements and Traditional Outsourcing 97
DIFFERENT KINDS OF OUTSOURCING 1 01
IN SITU OUTSOURCING 104
OUT TASKING 105
BEYOND MARKET SPEAK: ASPS AND OUTSOURCING 107
LESSONS FROM OUTSOURCING / 7 7
l
i
CUSTOMIZATION AND ASPS 114
APPLICATION SERVICE DELIVERY:
THE NETWORK IS THE KEY 7 75
CONCLUSION 7 77
5 The Contemporary ASP Market:
Vendors, Intermediaries, and Aggregators 121
INFRASTRUCTURE SERVICES LAYER 124
APPUCATION SERVICES LAYER 135
INTEGRATION SERVICES LAYERS 141
ANALYTICAL SERVICES LAYER 143
CONCLUSION 158
x Table of Contents
6 So, What is Holding Up the ASP Revolution? 161
OUTSOURCING AND THE ECONOMY 164
CUSTOMERINERTIA 166
BUILDING AN EMPIRICAL CASE 168
TECHNICAL HURDLES 769
PERFORMANCE MEASUREMENT GAP 172
SECURITY 173
STANDARDS AND BEST PRACTICES 173
THE RIGHT APPLICATIONS 174
CONCLUSION 175
Part 2
ASP Enabling Technology 177
7 Basic Concepts:
Application Software 179
WHAT IS APPLICATION SOFTWARE? 180
APPLICATION DESIGN AND PERFORMANCE 185
CONCLUSION 790 j
Table of Contents
8 Basic Concepts:
The Role of Middleware 191
DETERMINANTS OF APPLICATION PERFORMANCE MOVE OUTSIDE
THE BOX 192
MIDDLEWARE 101 193
FLAVORS OF MIDDLEWARE 193
RPC 196
MOM 198
ORB 200
TP MONITORS 203
BACK TO THE FUTURE 204
! 9 Basic Concepts: The Application Server 205
FROM APPLICATION SOFTWARE
TO APPLICATION SERVER 206
THE RISE OF APPLICATION SERVERS 207
OUT OF THE BOX WEB ENABLED SOFTWARE
ON THE RISE 208
APPLICATION SERVER MARKET GROWING 212
Xji Table of Contents
APPUCATION SERVERS
FOR SINGLE USER APPLICATIONS 212
Citrix Systems 213
New Moon Systems 219
Tarante/Ia 221
ON TO FRAMEWORKS 227
ORACLE iAS 231
10 Basic Concepts: Web Technology 239
ONTO THE WEB 240
CONTEXT FOR WEB TECHNOLOGY 240
how rr works 245
SECUR/TY: A MISSION CRITICAL COMPONENT
OF WEB TECHNOLOGY 247
EXPANDINGINTERACTMTY 249
i
CONCLUSION 253
11 PuttingltAIITogether:
The Hosting Environment 255
THE APPLICATION HOSTING ENVIRONMENT 256
THE BASIC APPUCATION HOSTING INFRASTRUCTURE 2Ä4
i
Table of Contents x
ADDING HIGHJVVAILABILITY FEATURES 266
FROM HIGH AVAILABILITY TO PERFORMANCE
AND SCALABILITY 268
SECURING THE INFRASTRUCTURE 273
SECURITYI01 275
LAYERS OF SECURITY 277
PHYSICAL AND LOGICAL DESIGN 281
CONCLUSION 284
12 Networked Services 285
DELIVERING SERVICES ACROSS A NETWORK 286
PRIVATE AND PUBLIC NETWORKS 286
WHAT IS A PRIVATE NETWORK? 290
ONTO THE RING 294
LAST MILE ISSUES 304
VIRTUAL PRIVATE NETWORKS AND PROXIES 306
SPAWNING YET ANOTHER SP 309
xiv TabJe of Contents
Part 3
Business Relationship 313
13 Building an ASP Solution 315
OVERVIEW OF THE ASP REVIEW PROCESS 319
PREUMINARY STEPS 321 1
THE REQUIREMENTS AND OBJECTIVE SETTING PROCESS 323
SETTING OBJECTIVES 325
WHERE TO FIND INFORMATION ABOUT ASPS 326
USE OF CONSULTANTS 326
ISV NOTES 328
CONCLUSION 329
14 SettingASPSelectionCriteria 331 j
THE RFP PROCESS 332
THE REQUIREMENTS SPECIFICATTON 334
Introduction and Identification of Goals 335
Detailed Specifications Section 335
Time Une for Implementation 340 i
i
Vendor Response Q A 341 |
Risks 343 1
Table of Contents j
THE BUSINESS INFORMATION SECTION 343
RFP Response Instructions 343
Financial Information Request and Bid Price 344
RFP RESPONSE REVIEW AND VENDOR SELECTION 346
CONCLUSION 346
15 ASP SLAs and Contracts 349
CONTRACTING FOR SERVICE 353
TO THE SERVICE LEVEL AGREEMENT 360
Application Deployment Tasks 360
Application Service Monitoring Tasks 361
Customer Service/Operations Tasks 362
FREQUENCIES, WEIGHTING, AND OTHER MATTERS 563
CONCLUSION 364
16 Managing the ASP Relationship 367
VIGILANT OVERSIGHT 370
BEYOND APPLICATION MEASUREMENT 373
CONCLUSION 376
Afterword by Traver Gruen Kennedy 379
Glossary 382
Index 398
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| discipline | Informatik Wirtschaftswissenschaften |
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| language | English |
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| spelling | Toigo, Jon William Verfasser aut The essential guide to application service providers Jon William Toigo Application service providers Upper Saddle River, NJ Prentice Hall PTR 2002 XXIX, 401 S. Ill. txt rdacontent n rdamedia nc rdacarrier Essential guide series Bedrijfsprocessen gtt Computernetwerken gtt Informatiesystemen gtt Unternehmen Business enterprises Computer networks Electronic commerce Anwendungsdienstanbieter (DE-588)4600802-0 gnd rswk-swf Kriterium (DE-588)4245403-7 gnd rswk-swf Auswahl (DE-588)4214540-5 gnd rswk-swf Anwendungsdienstanbieter (DE-588)4600802-0 s Auswahl (DE-588)4214540-5 s Kriterium (DE-588)4245403-7 s DE-604 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009840955&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Toigo, Jon William The essential guide to application service providers Bedrijfsprocessen gtt Computernetwerken gtt Informatiesystemen gtt Unternehmen Application service providers Business enterprises Computer networks Electronic commerce Anwendungsdienstanbieter (DE-588)4600802-0 gnd Kriterium (DE-588)4245403-7 gnd Auswahl (DE-588)4214540-5 gnd |
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| title | The essential guide to application service providers |
| title_alt | Application service providers |
| title_auth | The essential guide to application service providers |
| title_exact_search | The essential guide to application service providers |
| title_full | The essential guide to application service providers Jon William Toigo |
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| title_full_unstemmed | The essential guide to application service providers Jon William Toigo |
| title_short | The essential guide to application service providers |
| title_sort | the essential guide to application service providers |
| topic | Bedrijfsprocessen gtt Computernetwerken gtt Informatiesystemen gtt Unternehmen Application service providers Business enterprises Computer networks Electronic commerce Anwendungsdienstanbieter (DE-588)4600802-0 gnd Kriterium (DE-588)4245403-7 gnd Auswahl (DE-588)4214540-5 gnd |
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