Emotional capital: capturing hearts and minds to create lasting business success
Gespeichert in:
1. Verfasser: | |
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Format: | Buch |
Sprache: | English |
Veröffentlicht: |
Oxford
Capstone Publ.
1998
|
Schlagworte: | |
Online-Zugang: | Inhaltsverzeichnis |
Beschreibung: | XVIII, 340 S. |
ISBN: | 1900961628 |
Internformat
MARC
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035 | |a (DE-599)BVBBV014199842 | ||
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041 | 0 | |a eng | |
049 | |a DE-91 | ||
050 | 0 | |a HF5549.5.M63 | |
082 | 0 | |a 658.3/14 |2 21 | |
084 | |a WIR 710f |2 stub | ||
100 | 1 | |a Thomson, Kevin M. |e Verfasser |4 aut | |
245 | 1 | 0 | |a Emotional capital |b capturing hearts and minds to create lasting business success |c Kevin Thomson |
264 | 1 | |a Oxford |b Capstone Publ. |c 1998 | |
300 | |a XVIII, 340 S. | ||
336 | |b txt |2 rdacontent | ||
337 | |b n |2 rdamedia | ||
338 | |b nc |2 rdacarrier | ||
650 | 7 | |a Human Capital |2 gtt | |
650 | 7 | |a Motivatie |2 gtt | |
650 | 4 | |a Psychologie | |
650 | 4 | |a Employee motivation | |
650 | 4 | |a Personnel management |x Psychological aspects | |
650 | 4 | |a Psychology, Industrial | |
650 | 0 | 7 | |a Führung |0 (DE-588)4018776-7 |2 gnd |9 rswk-swf |
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650 | 0 | 7 | |a Organisationspsychologie |0 (DE-588)4043786-3 |2 gnd |9 rswk-swf |
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689 | 2 | |8 2\p |5 DE-604 | |
856 | 4 | 2 | |m HBZ Datenaustausch |q application/pdf |u http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009734348&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |3 Inhaltsverzeichnis |
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Datensatz im Suchindex
_version_ | 1804129080862310400 |
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adam_text | Contents
Preface ix
About My Notes xi
Acknowledgments xiii
Introduction xv
1 Intellectual versus Emotional Capital 1
2 Elements of Emotional Capital, Inside and Out 19
3 The Past, Present and Future of Emotional Capital:
A Timeline 49
4 A Strategic Approach to Managing your Internal
Customers 89
5 The Six Dimensions of Marketing Driven
Relationships 133
6 Processes for Business Success: The Six Is 183
7 Climate, Language and Culture 237
8 The New Financial Model from Volume to
Value to Vision 267
A Final Word (and a Glimpse into the Future) 313
Glossary of Terms 315
Recommended Reading List 325
About the Author 331
Index 333
|
any_adam_object | 1 |
author | Thomson, Kevin M. |
author_facet | Thomson, Kevin M. |
author_role | aut |
author_sort | Thomson, Kevin M. |
author_variant | k m t km kmt |
building | Verbundindex |
bvnumber | BV014199842 |
callnumber-first | H - Social Science |
callnumber-label | HF5549 |
callnumber-raw | HF5549.5.M63 |
callnumber-search | HF5549.5.M63 |
callnumber-sort | HF 45549.5 M63 |
callnumber-subject | HF - Commerce |
classification_tum | WIR 710f |
ctrlnum | (OCoLC)39304781 (DE-599)BVBBV014199842 |
dewey-full | 658.3/14 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.3/14 |
dewey-search | 658.3/14 |
dewey-sort | 3658.3 214 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Arbeitswissenschaften Wirtschaftswissenschaften |
format | Book |
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indexdate | 2024-07-09T18:59:27Z |
institution | BVB |
isbn | 1900961628 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-009734348 |
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physical | XVIII, 340 S. |
publishDate | 1998 |
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spelling | Thomson, Kevin M. Verfasser aut Emotional capital capturing hearts and minds to create lasting business success Kevin Thomson Oxford Capstone Publ. 1998 XVIII, 340 S. txt rdacontent n rdamedia nc rdacarrier Human Capital gtt Motivatie gtt Psychologie Employee motivation Personnel management Psychological aspects Psychology, Industrial Führung (DE-588)4018776-7 gnd rswk-swf Motivation (DE-588)4040364-6 gnd rswk-swf Humankapital (DE-588)4160783-1 gnd rswk-swf Arbeitsmotivation (DE-588)4132063-3 gnd rswk-swf Organisationspsychologie (DE-588)4043786-3 gnd rswk-swf Humankapital (DE-588)4160783-1 s Führung (DE-588)4018776-7 s Motivation (DE-588)4040364-6 s DE-604 Organisationspsychologie (DE-588)4043786-3 s 1\p DE-604 Arbeitsmotivation (DE-588)4132063-3 s 2\p DE-604 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009734348&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk 2\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
spellingShingle | Thomson, Kevin M. Emotional capital capturing hearts and minds to create lasting business success Human Capital gtt Motivatie gtt Psychologie Employee motivation Personnel management Psychological aspects Psychology, Industrial Führung (DE-588)4018776-7 gnd Motivation (DE-588)4040364-6 gnd Humankapital (DE-588)4160783-1 gnd Arbeitsmotivation (DE-588)4132063-3 gnd Organisationspsychologie (DE-588)4043786-3 gnd |
subject_GND | (DE-588)4018776-7 (DE-588)4040364-6 (DE-588)4160783-1 (DE-588)4132063-3 (DE-588)4043786-3 |
title | Emotional capital capturing hearts and minds to create lasting business success |
title_auth | Emotional capital capturing hearts and minds to create lasting business success |
title_exact_search | Emotional capital capturing hearts and minds to create lasting business success |
title_full | Emotional capital capturing hearts and minds to create lasting business success Kevin Thomson |
title_fullStr | Emotional capital capturing hearts and minds to create lasting business success Kevin Thomson |
title_full_unstemmed | Emotional capital capturing hearts and minds to create lasting business success Kevin Thomson |
title_short | Emotional capital |
title_sort | emotional capital capturing hearts and minds to create lasting business success |
title_sub | capturing hearts and minds to create lasting business success |
topic | Human Capital gtt Motivatie gtt Psychologie Employee motivation Personnel management Psychological aspects Psychology, Industrial Führung (DE-588)4018776-7 gnd Motivation (DE-588)4040364-6 gnd Humankapital (DE-588)4160783-1 gnd Arbeitsmotivation (DE-588)4132063-3 gnd Organisationspsychologie (DE-588)4043786-3 gnd |
topic_facet | Human Capital Motivatie Psychologie Employee motivation Personnel management Psychological aspects Psychology, Industrial Führung Motivation Humankapital Arbeitsmotivation Organisationspsychologie |
url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009734348&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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