Demystifying ISO 9001:2000: [information mapping's guide to the ISO 9001 standard, 2000 version]
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Upper Saddle River, NJ
Prentice Hall PTR
2002
|
| Ausgabe: | 2. ed. |
| Schriftenreihe: | Quality management
|
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XIII, 171 S. Ill. |
| ISBN: | 0130620467 |
Internformat
MARC
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| 250 | |a 2. ed. | ||
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| 300 | |a XIII, 171 S. |b Ill. | ||
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| 490 | 0 | |a Quality management | |
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| 999 | |a oai:aleph.bib-bvb.de:BVB01-009663242 | ||
Datensatz im Suchindex
| _version_ | 1804128972295897088 |
|---|---|
| adam_text | Overview ix
Preface xi
Chapter 1—The ISO 9001:2000 Standard and Certification Process
Overview 1
The ISO 9000 Standards 2
Overview of the Certification Process 5
Chapter 2—Comparing ISO 9001:2000 and ISO 9001:1994
1 Overview 9
Comparing ISO 9001:2000 and ISO 9001:1994 10
ISO 9001:2000 Documentation and Records Requirements 21
j
Chapter 3—What Is a Quality Management System?
Overview 27
What Is a Quality Management System? 28
Understanding Quality Audits 33
Quality Management Principles 34
Chapter 4—Quality Management System
Overview 37
4.1 General Requirements 38
4.2 Documentation Requirements 39
4.2.1 General 39
4.2.2 Quality Manual 41
4.2.3 Control of Documents 43
4.2.4 Control of Records 45
Chapter 5—Management Responsibility
Overview 49
5.1 Management Commitment 50
5.2 Customer Focus 52
5.3 Quality Policy 53
5.4Planning 55
5.4.1 Quality Objectives 55
5.4.2 Quality Management System Planning 57
5.5 Responsibility, Authority, and Communication .59
5.5.1 Responsibility and Authority 59
5.5.2 Management Representative 61
5.5.3 Internal Communication 63
5.6 Management Review 65
5.6.1 General 65
5.6.2 Review Input 67
5.6.3 Review Output 70
Chapter 6—Resource Management
Overview 73
6.1 Provision of Resources 74
6.2 Human Resources 76
6.2.1 General 76
6.2.2 Competence, Awareness, and Training 77
6.3 Infrastructure 79
6.4 Work Environment 81
Chapter 7—Product Realization
Overview 83
7.1 Planning of Product Realization 84
7.2 Customer Related Processes 86
7.2.1 Determination of Product Requirements 86
7.2.2 Review of Product Requirements 88
7.2.3 Customer Communication 91
7.3 Design and Development 92
7.3.1 Design and Development Planning 92
7.3.2 Design and Development Inputs 95
7.3.3 Design and Development Outputs 97
7.3.4 Design and Development Review 99
7.3.5 Design and Development Verification 101
7.3.6 Design and Development Validation 103
7.3.7 Control of Design and Development Changes 105
7.4 Purchasing 107
7.4.1 Purchasing Process 107
7.4.2 Purchasing Information 110
7.4.3 Verification of Purchased Product 111
7.5 Production and Service Provision 112
7.5.1 Control of Production and Service Provision 112
7.5.2 Validation of Processes 114
7.5.3 Identification and Traceability 116
vi
7.5.4 Customer Property 118
7.5.5 Preservation of Product 120
7.6 Control of Monitoring and Measuring Devices 122
Chapter 8—Measurement, Analysis, and Improvcment Requirements
Overview 125
8.1 General 126
8.2 Monitoring and Measurement 128
8.2.1 Customer Satisfaction 128
8.2.2 Internal Audit 130
8.2.3 Monitoring and Measurement of Processes 132
8.2.4 Monitoring and Measurement of Product 134
8.3 Control of Nonconforming Product 136
8.4 Analysis of Data 139
8.5 Improvement 141
8.5.1 Continual Improvement 141
8.5.2 Corrective Action 143
8.5.3 Preventive Action 146
Chapter 9—Transition Planning for ISO 9001:2000
Overview 149
Transition Planning and Implementation Processes 152
Documentation Considerations 154
Four Levels of Documentation 156
Management Responsibility Considerations 158
Training Considerations 160
Internal Auditing Considerations 162
Index 165
About the Authors 171
vii
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| id | DE-604.BV014105616 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T18:57:44Z |
| institution | BVB |
| isbn | 0130620467 |
| language | English |
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| spelling | Paradis, Gerard W. Verfasser aut Demystifying ISO 9001:2000 [information mapping's guide to the ISO 9001 standard, 2000 version] Gerard W. Paradis ; John R. Trubiano 2. ed. Upper Saddle River, NJ Prentice Hall PTR 2002 XIII, 171 S. Ill. txt rdacontent n rdamedia nc rdacarrier Quality management Trubiano, John R. Verfasser aut HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009663242&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Paradis, Gerard W. Trubiano, John R. Demystifying ISO 9001:2000 [information mapping's guide to the ISO 9001 standard, 2000 version] |
| title | Demystifying ISO 9001:2000 [information mapping's guide to the ISO 9001 standard, 2000 version] |
| title_auth | Demystifying ISO 9001:2000 [information mapping's guide to the ISO 9001 standard, 2000 version] |
| title_exact_search | Demystifying ISO 9001:2000 [information mapping's guide to the ISO 9001 standard, 2000 version] |
| title_full | Demystifying ISO 9001:2000 [information mapping's guide to the ISO 9001 standard, 2000 version] Gerard W. Paradis ; John R. Trubiano |
| title_fullStr | Demystifying ISO 9001:2000 [information mapping's guide to the ISO 9001 standard, 2000 version] Gerard W. Paradis ; John R. Trubiano |
| title_full_unstemmed | Demystifying ISO 9001:2000 [information mapping's guide to the ISO 9001 standard, 2000 version] Gerard W. Paradis ; John R. Trubiano |
| title_short | Demystifying ISO 9001:2000 |
| title_sort | demystifying iso 9001 2000 information mapping s guide to the iso 9001 standard 2000 version |
| title_sub | [information mapping's guide to the ISO 9001 standard, 2000 version] |
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