Human resource management: strategies for managing a diverse workforce
Gespeichert in:
| Hauptverfasser: | , , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Forth Worth u.a.
Prentice Hall
2000
|
| Ausgabe: | 6. ed. |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XXIII, 488 S. graph. Darst. |
| ISBN: | 0030261619 |
Internformat
MARC
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| 001 | BV014094739 | ||
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| 008 | 020116s2000 xxud||| |||| 00||| eng d | ||
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| 035 | |a (OCoLC)915708940 | ||
| 035 | |a (DE-599)BVBBV014094739 | ||
| 040 | |a DE-604 |b ger |e rakwb | ||
| 041 | 0 | |a eng | |
| 044 | |a xxu |c XD-US | ||
| 049 | |a DE-521 |a DE-2070s | ||
| 050 | 0 | |a HF5549.C295 2000 | |
| 082 | 0 | |a 658.3 21 | |
| 084 | |a QV 570 |0 (DE-625)142158: |2 rvk | ||
| 100 | 1 | |a Carrell, Michael R. |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Human resource management |b strategies for managing a diverse workforce |c Michael R. Carrell ; Norbert F. Elbert ; Robert D. Hatfield |
| 250 | |a 6. ed. | ||
| 264 | 1 | |a Forth Worth u.a. |b Prentice Hall |c 2000 | |
| 300 | |a XXIII, 488 S. |b graph. Darst. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 650 | 4 | |a Personnel management | |
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| 689 | 0 | 0 | |a Personalwesen |0 (DE-588)4076000-5 |D s |
| 689 | 0 | |5 DE-604 | |
| 700 | 1 | |a Elbert, Norbert F. |e Verfasser |4 aut | |
| 700 | 1 | |a Hatfield, Robert D. |e Verfasser |4 aut | |
| 856 | 4 | 2 | |m HBZ Datenaustausch |q application/pdf |u http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009656093&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |3 Inhaltsverzeichnis |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-009656093 | ||
Datensatz im Suchindex
| _version_ | 1804128961468301312 |
|---|---|
| adam_text | THE ENVIRONMENT FOR
HUMAN RESOURCES 1
CHAPTER 1
THE FOUNDATION AND CHALLENGES OF
HUMAN RESOURCE MANAGEMENT 3
CHAPTER 2
A GLOBAL PERSPECTIVE OF HUMAN
RESOURCES 27
CHAPTER 3
WORKFORCE DIVERSITY 51
CHAPTER 4
REGULATORY CHALLENGES 71
ATTRACTING HUMAN
RESOURCES 99
CHAPTER 5
JOB ANALYSIS 101
CHAPTER 6
DESIGNING WORK 123
CHAPTER 7
EMPLOYEE RECRUITMENT 151
CHAPTER 8
EMPLOYEE SELECTION 184
ASSESSMENT AND
DEVELOPMENT 221
CHAPTER 9
PERFORMANCE APPRAISAL AND
PERFORMANCE MANAGEMENT 223
CHAPTER 10
EMPLOYEE TRAINING AND MANAGEMENT
DEVELOPMENT 253
CHAPTER 11
INTERNAL STAFFING AND CAREER
MANAGEMENT 283
RETAINING HUMAN
RESOURCES 309
CHAPTER 12
COMPENSATION SYSTEMS 311
CHAPTER 13
BENEFITS 34!
CHAPTER 14
HEALTH AND SAFETY 369
XII BRIEF CONTENTS
EMPLOYEE RELATIONS 399
CHAPTER 15
EMPLOYEE RELATIONS AND
LABOR UNIONS 401
CHAPTER 16
DISCIPLINE AND COUNSELING 441
APPENDIX: HR AND MANAGEMENT
RESEARCH: KEY TERMS, RESOURCES,
AND RESEARCH TECHNIQUES 463
NAMES INDEX 472
CORPORATION AND ASSOCIATIONS INDEX 474
SUBJECT INDEX 476
CREDITS 486
THE ENVIRONMENT FOR HUMAN
RESOURCES 1
CHAPTER 1
THE FOUNDATION AND CHALLENGES OF
HUMAN RESOURCE MANAGEMENT 3
HR IN THE NEWS: Paying Attention to the
Hearts, Minds, and Lives of People 4
Human Resources: Past and Present 5
Scientific Management 5
Human Relations 6
Human Resources (HR) 6
Human Resources Today 7
Human Resources Tomorrow: Challenges 8
Strategic Human Resource Management 8
Human Resource Functions 10
HR Department Roles 10
Does the HR Function Affect the Success of
an Organization? 10
HR Policies 11
Critical Policy Issues 11
Communication Role 12
Advice and Services 13
Control Functions 13
Structure of the Human Resource Department 14
Current Issues and Challenges 14
Globalization 14
A Multicultural Workplace 16
The Impact of Government 16
HR IN THE NEWS: If Marriages Are Made
in Heaven—Cross Border Mergers
Are Made in 16
Skills Shortages 17
Quality Improvement 17
Work and Family Balance 17
HR IN THE NEWS: Two Careers, One Marriage:
Making It Work in the Workplace 18
Decline of Worker Loyalty 18
HR IN THE NEWS: Whatever Happened to
Worker Loyalty, UPS Wants to Know 19
Human Resource Career Opportunities 19
Summary Points 21
Case Study: Family Feud 21
Experiential Exercises 23
1. Sources of Personnel/HR Information 23
2. Predicting Work in the Year 2025 24
CHAPTER 2
A GLOBAL PERSPECTIVE OF HUMAN
RESOURCES 27
Going Global 28
New Terminology 28
HR IN THE NEWS: Cross Border Merger Results
in Headaches for a Drug Company 28
HR Implications from Globalization 29
Creating a Sustainable Competitive Advantage 29
Environmental Impact on HR Management
Systems 31
The Impact of Culture 31
What Is Culture? 31
Building Cross Cultural Competence 32
XIV CONTENTS
Aligning Corporate Culture with a Multicultural
Workforce 32
Multicultural Teams 33
Leveraging a Multicultural Workforce 33
HRM Strategies: Cross National Comparisons 33
Japan 34
HR IN THE NEWS: Multicultural Reciprocity 35
HR IN THE NEWS: Is Lifetime Employment a
Luxury even the Japanese Cannot Afford? 35
HR IN THE NEWS: Toyota USA s Staffing Strategy:
A Core Competency 37
Western Europe 38
France 38
Germany 39
United Kingdom 40
HR Management Challenges in Transition
Economies 41
China 41
Mexico 42
HR IN THE NEWS: Workers, Workers
Everywhere 42
Convergence or Divergence? 43
Summary Points 44
Case Study: How Does Japanese
Management Play in Hungary? 44
Experiential Exercises 45
1. Working Abroad 45
2. Performance Appraisal across Cultures 46
CHAPTER 3
WORKFORCE DIVERSITY 51
Workforce Diversity 52
An HR Challenge for a New Century 52
HR IN THE NEWS: Cigna Corporation Director
Resigns over Lack of Diversity 52
Defining Diversity 53
Racial and Ethnic Groups 54
Women 54
Older Workers 54
Americans with Disabilities 54
Sexual/Affectional Orientation 55
Exactly What Is Diversity? 55
Stereotypes and Prejudices 56
Assimilation 57
Valuing Diversity 57
Managing Diversity 58
Diversity Programs 60
HR IN THE NEWS: Diversity at USA Today 60
Diversity Awareness Training 63
Training Backlash 64
HR IN THE NEWS: Texaco s Million Mistake 65
Summary Points 66
Case Study: Texas Sound Co. 66
Experiential Exercises 67
1. Diversity Training Audit 67
2. Exploring Differences 67
CHAPTER 4
REGULATORY CHALLENGES 71
Equal Pay Act 72
Civil Rights Act of 1964 72
Court Procedures 75
Mixed Motive Discrimination 76
Equal Employment Opportunity Act 76
Pregnancy Discrimination Act 76
Sexual Harassment 77
Quid Pro Quo 77
Hostile Environment 78
HR IN THE NEWS: Landmark Sexual
Harassment Cases 78
Reducing Sexual Harassment 79
Religious Discrimination 79
Age Discrimination in Employment Act 81
Separation Agreements 81
Older Workers Benefit Protection Act 82
Vocational Rehabilitation Act 83
Vietnam Era Veterans Readjustment Act 83
Immigration Reform and Control Act 83
Americans with Disabilities Act 84
Civil Rights Act of 1991 88
Employment Arbitration Agreements 90
Affirmative Action 91
HR IN THE NEWS: More Employers Adopt Mandatory
Employment Arbitration Agreements 91
Program Development 92
Supreme Court Decisions 93
Reverse Discrimination 93
Summary Points 94
Case Study: Fire Department Promotion 94
Experiential Exercises 95
1. What Do You Think Is Sexual Harassment? 95
2. Actual Employment Discrimination Cases 96
ATTRACTING HUMAN
RESOURCES 99
CHAPTER 5
JOB ANALYSIS 101
HR IN THE NEWS: Are Job Descriptions
Uniquely North American? 102
CONTENTS XV
Importance of Job Analysis 103
Program Implementation 104
Committee Review 105
Information Collection 105
Job Analysis Methods 107
Information Review 112
Product Completion 112
Future Use and Updating 112
Job Analysis Problems 112
Job Descriptions 114
Uses of Job Descriptions 114
Elements of Job Descriptions 115
Generic Job Descriptions 118
HR IN THE NEWS: Point Counterpoint: Generic
or Nongeneric Job Descriptions 118
Summary Points 119
Case Study: Good Intentions Aren t Enough 119
Experiential Exercises 120
1. Writing Job Descriptions 120
2. Job Analysis for Recruiting 120
CHAPTER 6
DESIGNING WORK 123
HR IN THE NEWS: Job Misfits 124
A Sea Change 125
Changing Nature of Work and Workplaces 125
Old Paradigms 126
HR IN THE NEWS: Forget Empowerment,
This Job Requires Brainpower 127
Motivation 127
Hierarchy of Needs 128
Achievement Motivation 128
Goal Setting 128
XVI CONTENTS
Motivation across Cultures 128
Motivator Hygiene Theory 130
HR IN THE NEWS: Well... on the Other
Hand... 131
Designing Jobs 131
Specialization Intensive Jobs 131
Motivation Intensive Jobs 133
Job Rotation 133
Job Enlargement 133
Job Enrichment 133
Working in Teams 134
HR IN THE NEWS: No Skeptics at Lucent
Technologies 136
The Office Environment 137
Workplace Flexibility 137
HR IN THE NEWS: Flextime Initiatives Can
Prove Profitable 138
Telecommuting 138
Temporary Help and Contract Workers 139
Permanent Part Time Workers 139
Job Sharing 139
HR IN THE NEWS: Job Sharing Trailblazers 140
Compressed Workweeks 141
Discretionary Workweeks / Flextime 141
Disadvantages of Workplace Flexibility 143
Work Design Guidelines 143
Summary Points 144
Case Study: And You Thought Your Job
Was Bad... 145
Experiential Exercises 146
1. Can This Job Be Enriched? 146
2. My Ideal Job 146
CHAPTER 7
EMPLOYEE RECRUITMENT 151
HR IN THE NEWS: College Recruitment
Becomes Lavish! 152
Recruitment Strategies in a Diverse Workforce 152
Labor Market Information 155
Labor Market Sources 156
Human Resources Planning 158
Forecasts 158
Entry Level Planning 160
Recruitment Sources 162
Internal Applicants 162
External Applicants 164
Methods of Recruitment 165
Job Posting 165
Direct Applications 167
Employee Referral Programs 168
Campus Recruiting 168
Private Employment Agencies 170
HR IN THE NEWS: Goodwill: Training Women
in the Construction Industry 171
Advertising 171
Hiring Alternatives 174
Assigning Overtime 174
Temporary Help 174
Leasing Employees 176
International HR: Staffing 176
INTERNATIONAL HR IN THE NEWS:
McDonald s Global Recruiting:
Core Values 177
Summary Points 178
Case Study: An Employee Referral Program 178
Experiential Exercises 179
1. The Temporary Help Alternative 179
2. Effective Help Wanted Ads 179
CHAPTER 8
EMPLOYEE SELECTION 184
Selection Decisions 185
An HR Responsibility 185
HR IN THE NEWS: Genetic Testing:
It s No Joke 185
The Selection Process 186
Evaluating Ability and Motivation 189
Steps in the Selection Process 191
Initial Screening 191
Application Blank 191
HR IN THE NEWS: U.S. Manufacturers
Seeking Educated Workers 195
Uniform Guidelines on Employee
Selection Procedures 197
Preemployment Testing 199
Interviews 204
HR IN THE NEWS: AIDS Landmark Case 204
Reference Checking 206
Negligent Hiring 211
HR IN THE NEWS: School Records
Hiring Process Requirement 211
The Selection Decision 212
International Human Resource Management 212
Expatriate Rights 212
Staffing the New Europe 213
Summary1 Points 215
Case Study: Blue Grass State University 215
Experiential Exercises 216
1. Is This Application Blank Lawful? 216
2. Interviewer Perspectives 216
( IYII.V1 XVII
, Ml,
ASSESSMENT AND
DEVELOPMENT 221
CHAPTER 9
PERFORMANCE APPRAISAL AND
PERFORMANCE MANAGEMENT 223
HR IN THE NEWS: Want Top Financial
Performance? Study Says Use
Performance Management 224
Performance Appraisal and
Performance Management 224
Performance Appraisal Objectives 225
Evaluative Objectives 225
Developmental Objectives 226
The Appraisal Process 226
Steps for Creating an Effective PA 226
Legal Considerations 227
Appraisal Methods and Instruments 228
HR IN THE NEWS: PAs That Make the Case 228
Rating Scales 229
Comparative Methods 232
Critical Incidents 234
Essay Method 235
Management by Objectives 235
Combination Methods 236
Appraisal Schedule 236
Problems with PA Methods and Instruments 236
Common Rater Errors 236
Problems with PA Forms 237
HR IN THE NEWS: The Law. PAs. and E Mail
Discussion Groups 238
XVIII CONTENTS
Who Should Do the Rating? 239
Supervisors 239
Same Job Peers 239
The Served 239
Self 240
Subordinates 240
Team Portfolio Appraisals 240
HR IN THE NEWS: 360 Degree Feedback—
The Second Wave 241
Monitoring Employees on the Job 241
Effective PA Systems 242
Design Input 242
Training Appraisers 243
Formal and Informal Methods 244
Appraisal System Evaluation 244
The Appraisal Interview 244
Problems with the Appraisal Interview 245
Interview Format 246
Violence Related to the Appraisal 246
International Applications 247
Summary Points 247
Case Study: Bordon Electric 248
Experiential Exercises 249
1. Individual: It s Great to Be Loyal —
But What Does It Mean? 249
2. Group: Reviewing the U.S. President 249
CHAPTER 10
EMPLOYEE TRAINING AND
MANAGEMENT DEVELOPMENT 253
Training and Development (T D) 254
HR IN THE NEWS: Advanced Microelectronics
Discovers That Training Affects Turnover
and Productivity 254
Traditional Managerial Skills 255
Purposes of T D 255
Internal Influences on T D 255
External Influences on T D 257
Systems Approach to T D 257
Step 1: Assessing Training Needs 258
HR IN THE NEWS: Needs Assessment—
A Taboo Training Term? 259
Step 2: Setting Objectives 260
Step 3: Selecting the Training Approach 261
HR IN THE NEWS: Kodak Develops Humor
Increases Performance 264
HR IN THE NEWS: FAA Training Coerces
Groping to End Sexual Harassment? 266
Step 4: Conducting Training 268
Step 5: Evaluation 268
Principles and Styles of Learning 272
Learning Principles 272
Legal Issues 274
Top Management Support 274
Climates for Change 274
International HR: Intercultural Preparation 275
Shared Responsibility 275
Summary Points 275
Case Study: The Walkaround Mall 276
Experiential Exercises 277
1. Individual: Supervision—A Basket Case? 277
2. Group: Teaching the Teachers 278
CHAPTER 11
INTERNAL STAFFING AND
CAREER MANAGEMENT 283
HR IN THE NEWS: Two Lines at the Teller
Window? The Dilemma of Having Two
Career Paths in Banking 284
Factors Influencing Internal Staffing Decisions 285
Promotion 286
Recruiting for Promotion 286
Promotion Criteria 287
Unofficial Promotion Criteria 288
Other Internal Moves 289
Demotion 289
Transfer 290
Layoff 290
INTERNATIONAL HR IN THE NEWS:
Layoffs Are No Longer Taboo: Japan s
Once Pampered Salarymen Are Struggling
to Adjust 291
Other Approaches 292
HR IN THE NEWS: Contingent Workers
Increasing or Not? 293
Internal Staffing Policies 293
Promotion from Within 293
Assistance for Laid Off Employees 293
Outplacement Assistance 294
Career Management 294
Benefits to the Organization 295
Individual Career Planning 296
Integrating Plans 296
Implementing Programs 296
Evaluation of Career Programs 297
The Plateaued Employee 297
Dual Career Couples 298
The Special Cases of Women, Racial
Minorities, and Older Workers
in Management ¦ 298
Obstacles to Upward Mobility 298
Stereotypes about Women Managers 299
CONTENTS XIX
The Old Boy Network 299
HR IN THE NEWS: Unintentional Discrimination
Against the Disabled? 300
Issues of an Aging Workforce 300
Development for Women and Minorities 301
Summary Points 301
Case Study: Assessment Center at
Piedmont Insurance 302
Experiential Exercises 303
1. What Are You Going to Do with Your Life? 303
2. Designing a Diversity Training Program 305
RETAINING HUMAN RESOURCES 309
CHAPTER 12
COMPENSATION SYSTEMS 311
INTERNATIONAL HR IN THE NEWS:
Global Dilemma: How to Reward
Transnational Teams? 312
Strategic Compensation Management 313
Compensation Objectives 313
Job Evaluation 314
Motivation 314
HR IN THE NEWS: Tight Labor Markets
Squeezing Bottom Lines 315
Legal Considerations 316
HR IN THE NEWS: Workers Desire Time
Off—Not Overtime Dollars 317
Building Traditional Compensation Systems 318
Pay Increases 321
HR IN THE NEWS: Remember When ... ? 322
Person Based Systems 323
XX CONTENTS
Incentive Based Systems 324
Team Based Incentive Systems 325
Organizational Incentive Plans 327
HR IN THE NEWS: Is the Free Ride Over
for Free Riders? 328
Gainsharing 328
Profit Sharing 330
Employee Stock Ownership Plans (ESOPs) 331
Incentive Guidelines 331
HR IN THE NEWS: Talent Agency Shows Stellar
Teamwork—in Hollywood, No Less 332
Problems with Incentive Plans 332
Executive Compensation 333
Golden Parachutes 333
Stock Options 333
Compensation Issues 333
Wage Compression 333
Two Tier Wage Systems 334
Comparable Worth 334
Expatriate Pay 334
Summary Points 335
Case Study: Merit Increases 335
Experiential Exercises 336
1. How Should These Employees Be Paid 336
2. Testing Your Compensation IQ 338
CHAPTER 13
BENEFITS 341
HR IN THE NEWS: Health Care Costs
Accelerating... Again 343
Types of Benefits 343
Required Benefits 343
Pensions 345
HR IN THE NEWS: Unwise Retirement
Choices—401(K)s? Many Workers
Lack Investment Skill, and It Could
Haunt Them 347
Early Retirement 347
Pension Eligibility 348
Pension Plans 348
Employee Retirement Income Security Act 350
Unisex Pensions 351
Section 401 (K) of the Internal
Revenue Code 351
Paid Time Off 352
Vacations 352
Holidays 352
Personal Absences 353
Military Leave 353
Sick Leave 353
Premium Pay 354
Insurance 354
Health Insurance 354
COBRA 356
Group Life, Dental, Legal, and Vision
Insurance 356
Employee Services 357
Child Care Programs 357
Elder Care Programs 358
Credit Unions 358
Food Services 358
Education Expenses 358
Transportation Programs 358
Concierge, Spiritual Benefits, and Other
Features 358
Total Benefit Planning 359
Flexible Benefit Plans 359
HR IN THE NEWS: Top Places to Work: The
Top 12 Companies According to Fortune 360
Publicizing Benefits 362
Summary Points 364
Case Study: Family Health Insurance 364
Experiential Exercises 365
1. Flexible Benefit Decisions 365
2. Benefits Survey: Field Research 366
CHAPTER 14
HEALTH AND SAFETY 369
HR IN THE NEWS: Eye injuries:
400,000 Cases Each Year 370
Stress 370
Controlling Stress 371
Burnout 373
Employer Health Care Programs 373
Wellness Programs 374
Employee Assistance Programs 376
Substance Abuse in the Work Place 378
Alcohol Abuse 378
Drug Abuse 379
HR IN THE NEWS: Is Work Place Drug
Testing Effective? 381
Smoking in the Work Place 384
AIDS in the Work Place 385
Safety Programs 386
Participative Safety Management
Programs 387
HR IN THE NEWS: UPS, Ford Safety
Programs 388
Occupational Safety and Health
Administration 389
Right to Know Regulations 390
Ergonomic Standards 391
Shift Work and Safety 391
Summary Points 392
Case Study: Designing a Safety Program 392
Experiential Exercises 393
1. What Do You Really Know About Drug
and Alcohol Abuse? 393
2. Are You Burned Out? 393
EMPLOYED RELATIONS 399
CHAPTER 15
EMPLOYEES AND LABOR UNIONS 401
HR IN THE NEWS: Union Summer Camp for
College Students 402
WhyJoinaUnion? 403
HR IN THE NEWS: Historic UAW GM, Ford.
Chrysler 1997 1999 .Agreements 404
View of Union Members 405
Union Membership 405
Union Goals 406
Union Security 406
Job Security 407
Social Action 408
Labor Management Legislation 408
Railway Labor Act (1926) 410
Norris LaGuardia Act (1932) 410
National Labor Relations Act (1935) 410
XXII CONTENTS
Labor Management Relations Act (1947) 411
Labor—Management Reporting and
Disclosure Act (1959) 413
Union Structure and Organization 413
Local Unions 413
National and International Unions 414
Independent Unions 414
TheAFL CIO 414
The Organizing Drive 414
Illegal Organizational Activities 416
HR IN THE NEWS: Big Labor s Next Target:
Las Vegas 417
Representation Election 417
Certification and Decertification 418
The Collective Bargaining Process 418
Contract Negotiations 419
HR IN THE NEWS: Job Security and
Cooperation: The Negotiation Philosophy
of the 1990s 419
Prenegotiation 420
Negotiation 421
Bargaining Strategies 422
Bargaining Categories 424
Contract Agreement 424
Contract Format 425
Bargaining Impasse 425
Union Power Tactics 426
HR IN THE NEWS: The 1997 UPS Strike 426
Employer Power Tactics 428
HR IN THE NEWS: Both Sides of Replacement
Workers Issue 429
Breaking the Impasse 430
Contract Administration 431
Management Rights 431
The Grievance Procedure 431
Summary Points 434
Case Study: Unfair Labor Practice by
an Employer 434
Experiential Exercises 435
1. Attitudes toward Unions 435
2. Baseball Umpires Strike, 1996 436
CHAPTER 16
DISCIPLINE AND COUNSELING 441
Performance Problems 442
Performance Analysis 442
HR IN THE NEWS: When Workers Seek
Pastoral Advice—How Will You
Answer Them? 443
Discipline 444
Incorrect Discipline 444
Preventive Discipline 445
Positive Discipline Approach 446
The Hot Stove Rule 449
Employee Turnover and Disciplinary
Discharge 450
Defamation in Employment 451
HR IN THE NEWS: Police Officer Demoted
for Sex with Drug Felon;
Taxpayers Stuck with Bill 452
Negligent Misrepresentation 453
Administering the Discharge Decision 453
Employment at Will 453
HR IN THE NEWS: Dear Annie: I Was Fired
Recently in a Manner That I Think
Was Unfair... , Signed Confused 454
Outside Misconduct 456
Arbitration of Discrimination Complaints 457
Summary Points 458
Case Study: Defamation Claim at
Milbrae Window Co. 458
Experiential Exercises 459
1. Counseling the Troubled Employee 459
2. Cause for Termination? 460
APPENDIX: MR AND MANAGEMENT RESEARCH:
KEY TERMS. RESOURCES. AND RKSKAKCH
TKCHNIQUKS 463
NAMEINDF.X 472
CORPORATION AND ASSOCIATION INDHX 474
SUBJECT INDKX 476
CREDITS 486
|
| any_adam_object | 1 |
| author | Carrell, Michael R. Elbert, Norbert F. Hatfield, Robert D. |
| author_facet | Carrell, Michael R. Elbert, Norbert F. Hatfield, Robert D. |
| author_role | aut aut aut |
| author_sort | Carrell, Michael R. |
| author_variant | m r c mr mrc n f e nf nfe r d h rd rdh |
| building | Verbundindex |
| bvnumber | BV014094739 |
| callnumber-first | H - Social Science |
| callnumber-label | HF5549 |
| callnumber-raw | HF5549.C295 2000 |
| callnumber-search | HF5549.C295 2000 |
| callnumber-sort | HF 45549 C295 42000 |
| callnumber-subject | HF - Commerce |
| classification_rvk | QV 570 |
| ctrlnum | (OCoLC)915708940 (DE-599)BVBBV014094739 |
| dewey-full | 658.321 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.3 21 |
| dewey-search | 658.3 21 |
| dewey-sort | 3658.3 221 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| edition | 6. ed. |
| format | Book |
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| id | DE-604.BV014094739 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T18:57:34Z |
| institution | BVB |
| isbn | 0030261619 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-009656093 |
| oclc_num | 915708940 |
| open_access_boolean | |
| owner | DE-521 DE-2070s |
| owner_facet | DE-521 DE-2070s |
| physical | XXIII, 488 S. graph. Darst. |
| publishDate | 2000 |
| publishDateSearch | 2000 |
| publishDateSort | 2000 |
| publisher | Prentice Hall |
| record_format | marc |
| spelling | Carrell, Michael R. Verfasser aut Human resource management strategies for managing a diverse workforce Michael R. Carrell ; Norbert F. Elbert ; Robert D. Hatfield 6. ed. Forth Worth u.a. Prentice Hall 2000 XXIII, 488 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Personnel management Personalwesen (DE-588)4076000-5 gnd rswk-swf Personalwesen (DE-588)4076000-5 s DE-604 Elbert, Norbert F. Verfasser aut Hatfield, Robert D. Verfasser aut HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009656093&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Carrell, Michael R. Elbert, Norbert F. Hatfield, Robert D. Human resource management strategies for managing a diverse workforce Personnel management Personalwesen (DE-588)4076000-5 gnd |
| subject_GND | (DE-588)4076000-5 |
| title | Human resource management strategies for managing a diverse workforce |
| title_auth | Human resource management strategies for managing a diverse workforce |
| title_exact_search | Human resource management strategies for managing a diverse workforce |
| title_full | Human resource management strategies for managing a diverse workforce Michael R. Carrell ; Norbert F. Elbert ; Robert D. Hatfield |
| title_fullStr | Human resource management strategies for managing a diverse workforce Michael R. Carrell ; Norbert F. Elbert ; Robert D. Hatfield |
| title_full_unstemmed | Human resource management strategies for managing a diverse workforce Michael R. Carrell ; Norbert F. Elbert ; Robert D. Hatfield |
| title_short | Human resource management |
| title_sort | human resource management strategies for managing a diverse workforce |
| title_sub | strategies for managing a diverse workforce |
| topic | Personnel management Personalwesen (DE-588)4076000-5 gnd |
| topic_facet | Personnel management Personalwesen |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009656093&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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