Human resource management:
Gespeichert in:
| Hauptverfasser: | , , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Upper Saddle River, NJ
Prentice Hall
2002
|
| Ausgabe: | 8. ed. |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | Bis 3. ed. u.d.T.: Mondy, Robert W.: Personnel |
| Beschreibung: | XXV, 581 S. Ill. |
| ISBN: | 0130322806 |
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MARC
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| 245 | 1 | 0 | |a Human resource management |c R. Wayne Mondy, Robert M. Noe, Shane R. Premeaux. In collabor. with Judy Bandy Mondy |
| 250 | |a 8. ed. | ||
| 264 | 1 | |a Upper Saddle River, NJ |b Prentice Hall |c 2002 | |
| 300 | |a XXV, 581 S. |b Ill. | ||
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Datensatz im Suchindex
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| adam_text | h Brief Contents
PART ONE
INTRODUCTION 1
1 Human Resource Management: An Overview 1
PART TWO
THE ENVIRONMENT AND LEGAL ASPECTS OF HUMAN RESOURCE MANAGEMENT 29
2 The Environment of Human Resource Management 29
3 Equal Employment Opportunity and Affirmative Action 53
PART THREE
STAFFING 06
4 Job Analysis and Human Resource Planning 86
5 Recruitment 119
6 Internet Recruiting 147
7 Selection 174
PART FOUR
HUMAN RESOURCE DEVELOPMENT 213
8 Training and Development 213
9 Career Planning and Development 248
10 Performance Appraisal 278
PART FIVE
COMPENSATION AND DENEFITS 311
11 Compensation 311
12 Benefits and Other Compensation Issues 350
PART SIX
SAFETY AND HEALTH 390
13 A Safe and Healthy Work Environment 390
PART SEVEN
EMPLOYEE AND LABOR RELATIONS 423
14 The Evolution of Labor Unions 423
15 Labor Management Relations 459
1G Internal Employee Relations 486
PART EIGHT
OPERATING IN A GLODAL ENVIRONMENT 520
17 Global Human Resource Management 520
^Contents
Preface xix
PART ONE
INTRODUCTION 1
1 Human Resource Management:
An Overview 1
Exploring with HR Web Wisdom 2
Human Resource Management Functions 2
Staffing 3
Human Resource Development 4
Compensation and Benefits 4
Safety and Health 5
Employee and Labor Relations 5
Human Resource Research 5
Interrelationships of HRM Functions 6
How Human Resource Management Is Practiced
in the Real World 6
HR Restructuring Trends: Who Performs the
Human Resource Management Tasks? 6
The Human Resource Manager 7
¦ HR Web Wisdom—SHRM HR Links 7
¦ Trends Innovations—IBM s Human
Resources Service Center 8
Shared Service Centers 8
Outsourcing Firms 8
Line Managers 9
HR as a Strategic Partner 9
¦ HRM in Action—Why Take Those
Courses? 10
Impact of Technology 11
Human Resource Executives, Generalists, and
Specialists 11
The Human Resource Function in Organizations
of Various Sizes 12
Human Resource Functions in
Small Businesses 12
Human Resource Management Functions in
Medium Sized Firms 13
Traditional Human Resource Functions in a
Large Firm 13
An Evolving HR Organization for
Large Firms 14
Professionalization of Human Resource
Management 14
¦ HR Web Wisdom—Human Resource
Organizations 14
Society for Human Resource
Management 15
Human Resource Certification Institute 15
American Society for Training and
Development 15
¦ HR Web Wisdom—HRCI 15
WorldatWork: The Professional Association
for Compensation, Benefits, and
Total Rewards 16
International Personnel Management
Association 16
Ethics and Human Resource Management 16
Scope of this Book 17
¦ A Global Perspective—Molex Selects
HR Professionals 18
SUMMARY 19
QUESTIONS FOR REVIEW 20
DEVELOPING HRM SKILLS 20
HRM INCIDENT 1—AN ETHICAL DILEMMA 21
HRM INCIDENT 2—IT SURE IS DIFFERENT NOW! 22
NOTES 22
Appendix—Professional Certification 25
Eligibility 25
Definitions 25
Exam Composition 26
Functional Areas 26
Recertification 26
¦ Part Ending Video Case:
Part One—Overview 28
PART TWO
THE ENVIRONMENT AND LEGAL
ASPECTS OF HUMAN RESOURCE
MANAGEMENT 29
2 The Environment of Human
Resource Management 29
The Dynamic Human Resource Management
Environment 30
External Environment Factors 31
The Labor Force 32
Legal Considerations 32
Society 32
Unions 33
Shareholders 33
Competition 33
Customers 34
Technology 35
The Economy 35
The External Environment: A Proactive Versus
Reactive Response 35
The Internal Environment 36
Mission 36
Policies 37
Corporate Culture 37
Management Style of Upper Managers 38
Employees 38
Informal Organization 38
¦ HR Web Wisdom—SHRM HR Links 38
Other Units of the Organization 39
Labor Management Agreement 39
Managing the Diverse Workforce 39
Single Parents and Working Mothers 40
Women in Business 40
Dual Career Families 41
¦ Trends Innovations—Long Distance
Marriages 41
Workers of Color 42
Older Workers 42
¦ HRM in Action—Those Kind of People 43
People with Disabilities 43
Immigrants 43
Young Persons with Limited Education
or Skills 44
Educational Level of Employees 44
¦ HR Web Wisdom—Business Owner s
Toolkit 44
Human Resource Management and
the Small Business 45
¦ HR Web Wisdom—Culture Change
Strategy 46
Corporate Culture 46
¦ A Global Perspective—Keeping the
Culture 47
SUMMARY 48
QUESTIONS FOR REVIEW 49
DEVELOPING HRM SKILLS 49
HRM INCIDENT 1—DOWNSIZING 49
HRM INCIDENT 2—MOVING TO VANCE 50
NOTES 51
3 Equal Employment Opportunity and
Affirmative Action 53
Equal Employment Opportunity:
An Overview 54
¦ HR Web Wisdom—HR Law 55
Laws Affecting Equal Employment
Opportunity 55
Civil Rights Act of 1866 55
Title VII of the Civil Rights Act of 1964—
Amended 1972 55
¦ HRM in Action—An Equal Employment
Dilemma 56
Age Discrimination in Employment Act of
1967—Amended in 1978 and 1986 57
Rehabilitation Act of 1973 58
Pregnancy Discrimination Act of 1978 58
Immigration Control Acts 59
Americans with Disabilities Act (ADA) 59
Civil Rights Act of 1991 60
State and Local Laws 61
Executive Order 11246, as Amended by
Executive Order 11375 61
¦ HR Web Wisdom—SHRM HR Links 62
Significant U.S. Supreme Court Decisions 62
Griggs v Duke Power Company 62
Albermarle Paper Company v Moody 63
Phillips v Martin Marietta Corporation 63
Espinoza v Farah Manufacturing Company 63
Weber v Kaiser Aluminum and Chemical
Corporation 63
Dothard v Rawlingson 64
University of California Regents v Bakke 64
American Tobacco Company v Patterson 64
City of Richmond v /. A. Croson Co. 65
Adarand Constructors v Pena 65
¦ HR Web Wisdom—The EEOC 66
O Connor v Consolidated Coin
Caterers Corp. 66
Equal Employment Opportunity
Commission 66
¦ Trends Innovations—EEO and the
Internet 68
Uniform Guidelines on Employee Selection
Procedures 68
The Concept of Adverse Impact 68
Additional Guidelines 70
Interpretative Guidelines on
Sexual Harassment 70
Guidelines on Discrimination because
of National Origin 72
Guidelines on Discrimination because
of Religion 73
Affirmative Action Programs 73
¦ A Global Perspective—EEO Is Embraced by
the United Kingdom 78
SUMMARY 79
QUESTIONS FOR REVIEW 80
DEVELOPING HRM SKILLS 81
HRM INCIDENT 1—1 FEEL GREAT 81
HRM INCIDENT 2—SO, WHAT S AFFIRMATIVE
ACTION? 82
NOTES 83
¦ Part Ending Video Case: Part Two—The
Legal Aspects of HRM 85
PART THREE
STAFFING 86
4 Job Analysis and Human Resource Planning 86
Job Analysis: A Basic Human Resource
Management Tool 87
¦ HR Web Wisdom—Bureau of
Labor Statistics 87
Reasons for Conducting Job Analysis 88
Staffing 88
Training and Development 89
Compensation and Benefits 90
Safety and Health 90
Employee and Labor Relations 90
Legal Considerations 90
Job Analysis for Teams 90
¦ Trends Innovations—The End of the fob
as We Know It 91
Types of Job Analysis Information 91
Job Analysis Methods 92
Questionnaires 93
Observation 93
Interviews 93
Employee Recording 93
Combination of Methods 93
Conducting Job Analysis 93
¦ HRM in Action—To Heck with
the Job Description! 94
Job Description 94
Job Identification 95
Date of the Job Analysis 96
Job Summary 96
Duties Performed 96
Job Specification 96
The Expanded Job Description 98
Timeliness of Job Analysis 98
Other Job Analysis Methods 98
Department of Labor Job Analysis
Schedule 98
Functional Job Analysis 99
Position Analysis Questionnaire 100
Management Position Description
Questionnaire 100
Guidelines Oriented Job Analysis 100
Descriptions Now 100
Job Analysis and the Law 101
Strategic Planning and the Human Resource
Planning Process 101
¦ HR Web Wisdom—HR Planning
Organization 101
Human Resource Forecasting Techniques 103
Zero Base Forecasting 103
Bottom Up Approach 104
Use of Mathematical Models 104
Simulation 105
Forecasting Human Resource Requirements 105
Forecasting Human Resource Availability 105
Surplus of Employees Forecasted 106
Restricted Hiring 106
Reduced Hours 107
Early Retirement 107
Layoffs 107
Shortage of Workers Forecasted 107
Creative Recruiting 107
Compensation Incentives 107
¦ HR Web Wisdom—Succession Planning 108
Training Programs 108
Different Selection Standards 108
Succession Planning and Development 108
Job Design 110
Job Enrichment 110
Job Enlargement 110
Total Quality Management 111
Reengineering 111
¦ A Global Perspective—HR Planning at the
United Nations 112
SUMMARY 112
QUESTIONS FOR REVIEW 113
DEVELOPING HRM SKILLS 114
HRM INCIDENT 1—THIS WHOLE THING IS A CAN OF
WORMS! 115
HRM INCIDENT 2—THE ANNOUNCEMENT 115
NOTES 116
5 Recruitment 119
Alternatives to Recruitment 120
Outsourcing 121
Contingent Workers 121
Professional Employer Organizations:
Employee Leasing 121
Overtime 122
External Environment of Recruitment 122
Labor Market Conditions 122
Legal Considerations 123
Corporate Image 123
Internal Environment of Recruitment 123
Human Resource Planning 123
Promotion Policies 123
¦ HR Web Wisdom—SHRM HR Links 124
The Firm s Knowledge of Employees 124
Nepotism 124
The Recruitment Process 124
Internal Recruitment Methods 127
External Recruitment Sources 128
High Schools and Vocational Schools 128
Community Colleges 129
Colleges and Universities 129
Competitors and Other Firms 129
The Unemployed 130
Older Individuals 130
Military Personnel: Operation
Transition 130
¦ HR Web Wisdom—Job Agent Service
Sites 131
Self Employed Workers 131
External Recruitment Methods 131
Advertising 131
Private and Public Employment
Agencies 133
¦ HR Web Wisdom—Niche Recruitment
Sites 133
Recruiters 134
Special Events 134
¦ Trends Innovations—Keiretsu 134
Internships 135
Executive Search Firms 135
Professional Associations 136
Employee Referrals 136
Unsolicited Walk in Applicants 136
Open Houses 136
Event Recruiting 137
Virtual Job Fairs 137
¦ HRM in Action—The Right Source? 137
Sign on Bonuses 138
Tailoring Recruitment Methods to Sources 138
Recruitment for Diversity 139
Analysis of Recruitment Procedures 139
Utilization of Minorities, Women, and
Individuals with Disabilities 140
Advertising 140
Employment Agencies 140
Other Suggested Recruitment
Approaches 140
¦ A Global Perspective—Expanding
the Search 141
SUMMARY 142
QUESTIONS FOR REVIEW 142
DEVELOPING HRM SKILLS 143
HRM INCIDENT 1—THE WRONG APPROACH 143
HRM INCIDENT 2—I AM QUALIFIED—WHY NOT
ME? 144
NOTES 145
6 Internet Recruiting 147
Internet Trends and the Recruitment
Process 148
Requirements for Effective Internet
Recruiting 150
Limitations of Internet Recruiting 151
A New HR Position—Cyber Recruiter 151
Internal Recruitment—Using the Intranet 152
¦ Trends Innovations—The Intranet Comes
of Age 152
The Corporate Web Site and Homepage 153
I
! ¦ HR Web Wisdom—HR Internet Guides 154
I Employment Web Sites 154
Monster.com 154
Monster Campus: The Student
Alternative 155
Headhunter.net 155
Hotjobs.com 156
CareerBuilder.com 156
Niche Sites 157
Sites for Contract Workers 157
I Job Agent Service Sites 158
j Personality Based Job Placement 158
! Designing a Web Site for Jobseekers 159
External Sources of Recruitment and
the Internet 159
External Recruitment Methods and
the Internet 160
Advertising 160
Private Employment Agencies 160
Public Employment Agencies 160
College Recruiters 161
Online Job Fairs 161
Internships 161
Executive Search Firms 161
Professional Associations 162
Employee Enlistment 162
Unsolicited Walk In Applicants 162
Talent Auctions 162
¦ HRM in Action—I Know I Am the Most
Qualified 163
¦ HR Web Wisdom—Electronic Resumes 163
Posting Resumes on the Internet 163
¦ HR Web Wisdom—Resume Tips 164
Resume Management Systems 164
¦ A Global Perspective—Global Internet
Recruiting: A Fad or the Future? 167
SUMMARY 167
QUESTIONS FOR REVIEW 168
DEVELOPING HRM SKILLS 169
HRM INCIDENT 1—REAL TIME RECRUITMENT 169
HRM INCIDENT 2—CAN THE INTERNET HELP US? 170
NOTES 171
7 Selection 174
The Significance of Employee Selection 175
¦ HR Web Wisdom—SHRM HR Links 176
Environmental Factors Affecting the Selection
Process 176
Legal Considerations 177
Speed of Decision Making 177
Organizational Hierarchy 177
Applicant Pool 177
Type of Organization 178
Probationary Period 178
The Selection Process 178
¦ HR Web Wisdom—Prescreening 179
The Preliminary Interview 180
Telephone Interview 180
Videotaped Interview 180
Computer Interview 180
Review of Applications 181
Administration of Selection Tests 184
Advantages of Selection Tests 184
Potential Problems Using
Selection Tests 184
Characteristics of Properly Designed
Selection Tests 185
Types of Validation Studies 186
Criterion Related Validity 186
Content Validity 186
Construct Validity 187
Types of Employment Tests 187
Cognitive Aptitude Tests 187
Psychomotor Abilities Tests 187
Job Knowledge Tests 187
Work Sample Tests (Simulations) 187
Vocational Interest Tests 188
Personality Tests 188
Drug and Alcohol Testing 188
Genetic Testing 189
Internet Testing 190
The Employment Interview 190
¦ Trends Innovations—Graphoanalysis
(Handwriting Analysis) 191
Interview Planning 191
Content of the Interview 192
Types of Interviews 195
The Unstructured (Nondirective)
Interview 193
The Structured (Directive or Patterned)
Interview 194
Behavioral Interviews 194
Methods of Interviewing 195
One on One Interview 195
Group Interview 195
Board Interview 196
Stress Interview 196
Realistic Job Previews 196
Contents (jii
¦ HRMin Action—But I Didn t Mean To! 196
Legal Implications of Interviewing 197
¦ HR Web Wisdom—Selection Web Sites 197
Assessment Centers 199
Personal Reference Checks 199
Professional References and Background
Investigations 200
Negligent Hiring and Retention 201
Polygraph Tests 202
The Selection Decision 202
Physical Examination 203
Notification of Candidates 203
¦ A Global Perspective—Different Qualities
Are Needed for Global HR 204
SUMMARY 204
QUESTIONS FOR REVIEW 206
DEVELOPING HRM SKILLS 207
HRM INCIDENT 1—A MATTER OF PRIORITIES 207
HRM INCIDENT 2—IS SOMETHING WRONG? 208
NOTES 209
¦ Part Ending Video Case: Part Three—
Staffing 212
PART FOUR
HUMAN RESOURCE
DEVELOPMENT 213
8 Training and Development 213
Training and Development 215
¦ HR Web Wisdom—American Society for
Training and Development 215
¦ HR Web Wisdom—SHRM HR Links 216
Organization Change and Training and
Development 216
Factors Influencing Training and
Development 217
Top Management Support 218
Commitment from Specialists and
Generalists 218
Technological Advances 218
Organization Complexity 218
Learning Principles 218
¦ HR Web Wisdom—Training Information 219
Other Human Resource Functions 219
The Training and Development Process 219
Determining Training and Development
Needs 220
Establishing Training and Development
Objectives 221
Training and Development Methods 221
Coaching and Mentoring 222
Business Games 223
Case Study 223
Videotapes 224
In Basket Training 224
Internships 224
Role Playing 224
Job Rotation 224
Computer Based Training 225
Web Based Training: The Internet, Intranets,
and Just in Time Training 226
Distance Learning and
Videoconferencing 226
Classroom Programs 226
On the Job Training 227
Apprenticeship Training 227
¦ HRM in Action— Who Should I Train? 227
Simulators 228
Vestibule Training 228
Corporate Universities 228
Community College Training 228
Management Development 229
Executive and Management Development
at IBM 230
Special Training Areas 231
Implementing Training and Development
Programs 232
Evaluating Training and Development 232
Participants Opinions 233
Extent of Learning 233
Behavioral Change 233
Accomplishment of T D Objectives 233
Benchmarking 233
A Case for Simplicity 234
Business/Government/Education Training
Partnerships 234
Workforce Investment Act 234
School to Work Opportunities Act and
Other Partnerships 235
Orientation 235
Purposes of Orientation 236
The Employment Situation 236
Company Policies and Rules 236
Compensation and Benefits 236
Corporate Culture 236
Team Membership 237
Employee Development 237
Dealing with Change 237
Socialization 237
¦ Trends Innovations—A Twenty First
Century Orientation Program 238
Organization Development 238
Survey Feedback 239
Quality Circles 239
Team Building 240
¦ A Global Perspective—Learning from
Experience 241
Sensitivity Training 241
SUMMARY 242
QUESTIONS FOR REVIEW 243
DEVELOPING HRM SKILLS 244
HRM INCIDENT 1—A STRANGE PAIRING 244
HRM INCIDENT 2—SOLVING A DISCIPLINARY ACTION
PROBLEM OVER THE INTRANET 245
NOTES 245
9 Career Planning and Development 248
¦ HR Web Wisdom—SHRM HR Links 249
Career Planning and Development Defined 250
¦ HR Web Wisdom—Career Planning 251
Job Security Versus Career Security 251
¦ Trends Innovations—Evolution of fobs 252
Factors Affecting Career Planning 253
Career Impacted Life Stages 253
Career Anchors 253
Career Planning 255
Individual Career Planning:
The Self Assessment 256
Career Assessment on the Web 259
Organizational Career Planning 260
¦ HR Web Wisdom—Career Paths Online 261
Career Paths 261
Traditional Career Path 262
Network Career Path 262
Lateral Skill Path 262
Dual Career Path 236
Adding Value to Your Career 264
Demotion 265
¦ HRM in Action—The Sky s the Limit 265
Career Development 266
Career Planning and Development
Methods 266
Discussions with Knowledgeable
Individuals 266
Company Material 267
Performance Appraisal System 267
Workshops 267
Personal Development Plans (PDPs) 267
Software Packages 267
Career Planning Web Sites 268
Using the Internet for Career Planning and
Development at Texas Instruments 268
Developing Unique Segments of the
Workforce 269
Generation X Employees 269
The New Factory Workers 270
Generation Y as Future Employees 270
Generation I as Future Employees 271
¦ A Global Perspective—Bringing Them
Home 271
SUMMARY 272
QUESTIONS FOR REVIEW 272
DEVELOPING HRM SKILLS 273
HRM INCIDENT 1—THERE IS NO FUTURE HERE! 273
HRM INCIDENT 2—ADDING VALUE 274
NOTES 275
10 Performance Appraisal 278
Performance Appraisal Defined 279
Uses of Performance Appraisal 280
Human Resource Planning 281
Recruitment and Selection 281
Training and Development 281
Career Planning and Development 281
Compensation Programs 281
Internal Employee Relations 281
¦ HR Web Wisdom—SHRM HR Links 282
Assessment of Employee Potential 282
Performance Appraisal Environmental
Factors 282
The Performance Appraisal Process 283
What to Evaluate 284
Traits 284
Behaviors 284
Task Outcomes 284
Improvement Potential 285
Responsibility for Appraisal 285
Immediate Supervisor 285
Subordinates 286
Peers 286
Self Appraisal 287
Customer Appraisal 287
The Appraisal Period 287
Performance Appraisal Methods 288
The 360 Degree Evaluation 288
Rating Scales 289
¦ Trends Innovations—United Parcel s
360 Degree Evaluation System 289
Critical Incidents 292
Essay 292
Work Standards 292
Ranking 292
Forced Distribution 293
Forced Choice and Weighted Checklist
Performance Reports 293
Behaviorally Anchored Rating Scales 293
Results Based Systems 294
Assessment Centers 294
Problems in Performance Appraisal 294
Lack of Objectivity 295
Halo Error 295
Leniency/Strictness 295
Central Tendency 296
Recent Behavior Bias 296
Personal Bias 296
Manipulating the Evaluation 296
¦ HRM in Action—The Pressure Is There 297
¦ HR Web Wisdom—Appraisal Tips 298
Characteristics of an Effective Appraisal
System 298
Job Related Criteria 298
Performance Expectations 298
Standardization 298
Trained Appraisers 299
Continuous Open Communication 299
Performance Reviews 299
Due Process 300
Legal Implications 300
¦ HR Web Wisdom—Appraisal News 301
The Appraisal Interview 301
Scheduling the Interview 301
Interview Structure 301
Use of Praise and Criticism 302
Employees Role 302
Use of Software 302
Concluding the Interview 303
¦ A Global Perspective—Pay for Performance
with Global Performance Appraisal 303
SUMMARY 304
QUESTIONS FOR REVIEW 305
DEVELOPING HRM SKILLS 305
HRM INCIDENT 1—THESE THINGS ARE A PAIN 306
HRM INCIDENT 2—PERFORMANCE APPRAISAL? 306
NOTES 307
¦ Part Ending Video Case: Part Four—Human
Resource Development 310
PART FIVE
COMPENSATION AND
BENEFITS 311
11 Compensation 311
Compensation: An Overview 312
Equity in Financial Compensation 314
¦ HRM in Action—Equity? 315
Determinants of Individual Financial
Compensation 315
The Organization as a Determinant of Financial
Compensation 316
Compensation Policies 316
Organizational Politics 317
Ability to Pay 317
The Labor Market as a Determinant of Financial
Compensation 317
¦ HR Web Wisdom—SHRM HR Links 318
Compensation Surveys 318
Expediency 319
Cost of Living 319
Labor Unions 320
Society 320
The Economy 320
Legislation 320
The Job as a Determinant of Financial
Compensation 323
¦ HR Web Wisdom—Wage and Salary
Information 324
Job Analysis and Job Descriptions 324
Job Evaluation 324
The Employee as a Determinant of Financial
Compensation 329
Performance Based Pay 330
Seniority 332
Experience 333
Membership in the Organization 333
Potential 333
Political Influence 333
Luck 334
Special Employee Classes 334
Job Pricing 335
Pay Grades 336
Pay Ranges 337
Broadbanding 338
¦ Trends Innovations—Broadbanding at
Georgia Pacific Corporation 338
Single Rate System 339
Adjusting Pay Rates 339
¦ HR Web Wisdom—Compensation Link 340
Executive Compensation 340
Determining Executive Compensation 340
Types of Executive Compensation 341
¦ A Global Perspective—Why Global Rates for
Top Talent Are Converging 343
SUMMARY 344
QUESTIONS FOR REVIEW 344
DEVELOPING HRM SKILLS 345
HRM INCIDENT 1—YOU RE DOING A GREAT JOB,
THOUGH 346
HRM INCIDENT 2—THE CONTROVERSIAL JOB 346
NOTES 347
12 Benefits and Other Compensation Issues 350
¦ HR Web Wisdom—International Foundation
of Employee Benefit Plans 351
¦ HR Web Wisdom—SHRM HR Links 352
Benefits (Indirect Financial Compensation) 352
Mandated (Legally Required) Benefits 353
Social Security 353
Unemployment Compensation 354
Workers Compensation 354
Family and Medical Leave Act of 1993
(FMLA) 354
Discretionary (Voluntary) Benefits 355
Payment for Time Not Worked 356
Health Benefits 357
Security Benefits 359
Employee Services 361
Premium Pay 362
Benefits for Part Time Employees 363
Other Benefit Related Legislation 363
Communicating Information about
the Benefits Package 364
Incentive Compensation 364
Individual Incentive Plans 364
Team Based Compensation Plans 366
Companywide Plans 367
¦ HR Web Wisdom—Benefits Plus 369
Nonfinancial Compensation 369
¦ HRM in Action—77k? Same Old Debits and
Credits 369
The Job as a Total Compensation Factor 370
Skill Variety 370
Task Identity 370
Task Significance 371
Autonomy 371
Feedback 371
Cyberwork 371
The Job Environment as a Total Compensation
Factor 372
Sound Policies 372
Competent Employees 372
Congenial Co Workers 372
Appropriate Status Symbols 373
Working Conditions 373
Workplace Flexibility 373
Flextime 374
The Compressed Workweek 375
Job Sharing 375
¦ Trends Innovations—A Work/Life Program
You Won t Believe 376
Flexible Compensation (Cafeteria
Compensation) 376
Telecommuting 378
Part Time Work 379
Modified Retirement 379
Other Compensation Issues 380
Severance Pay 380
Comparable Worth 380
Pay Secrecy 381
¦ A Global Perspective—Stock Options
as a Benefit 381
Pay Compression 382
SUMMARY 382
QUESTIONS FOR REVIEW 383
DEVELOPING HRM SKILLS 384
HRM INCIDENT 1—A BENEFITS PACKAGE DESIGNED
FOR WHOM? 384
HRM INCIDENT 2—A MOTIVATED WORKER! 385
NOTES 385
¦ Part Ending Video Case: Part Five—
Compensation and Benefits 389
PART SIX
SAFETY AND HEALTH 390
13A Safe and Healthy Work Environment 390
The Nature and Role of Safety and Health 391
¦ HR Web Wisdom—SHRM HR Links 391
The Occupational Safety and Health Act 392
Safety: The Economic Impact 393
Contents (xv)
The Focus of Safety Programs 394
¦ HR Web Wisdom—Workplace Safety and
Health 394
Developing Safety Programs 395
Accident Investigation 397
Evaluation of Safety Programs 397
Rationale for Safety and Health Trends 398
Ergonomics 398
Repetitive Stress Injuries (RSIs) 398
Workplace Violence 400
Vulnerable Employees 400
Legal Consequences of Workplace
Violence 401
Individual and Organizational
Characteristics to Monitor 401
Preventive Actions 402
Domestic Violence 402
¦ Trends Innovations—Health Track at
Union Pacific Railroad 403
Wellness Programs 403
¦ HR Web Wisdom—Stress Busters 404
The Nature of Stress 404
Burnout 405
Sources of Stress 406
Organizational Factors 406
Personal Factors 407
The General Environment 408
Managing Stress 408
Individual Coping Approaches 408
Organizational Coping Approaches 409
Physical Fitness Programs 410
Alcohol and Drug Abuse Programs 410
¦ HR Web Wisdom—EAPs 412
Employee Assistance Programs (EAPs) 412
¦ HRM in Action—Is There Substance
to This? 412
Smoking in the Workplace 413
AIDS in the Workplace 414
¦ A Global Perspective—AIDS: A Global
Problem 415
SUMMARY 415
QUESTIONS FOR REVIEW 417
DEVELOPING HRM SKILLS 417
HRM INCIDENT 1—A COMMITMENT TO SAFETY? 418
HRM INCIDENT 2—WHAT A CHANGE! 418
NOTES 419
¦ Part Ending Video Case: Part Six—Safety and
Health 422
PART SEVEN
EMPLOYEE AND LABOR
RELATIONS 423
14 The Evolution of Labor Unions 423
The Labor Movement Before 1930 424
¦ HR Web Wisdom—Labor Law 424
The Labor Movement After 1930 426
Anti Injunction Act (Norris LaGuardia
Act)—1932 426
National Labor Relations Act
(Wagner Act)—1935 426
Labor Management Relations Act
(Taft Hartley Act)—1947 428
Labor Management Reporting and
Disclosure Act (Landrum Griffin
Act)—1959 429
Unions Today 430
Unions Growth Strategies 431
Political Involvement 431
Union Salting 431
Flooding Communities with Organizers 432
Corporate Labor Campaigns 432
Building Organizing Funds 432
Organizing Students 432
Activism and Focus 433
Forming Coalitions 433
AFL CIO Cyberunion 433
Teams and Organized Labor 434
¦ Trends Sc Innovations—The Buy American
Slogan May No Longer Make Sense
to Unions 434
The Public Sector 435
Labor Relations and Bargaining Patterns 436
Employee Associations 436
Union Objectives 437
Growth 437
Power 438
Why Employees Join Unions 438
Dissatisfaction with Management 438
A Social Outlet 439
¦ HRM in Action—Using Her Influence? 440
Opportunity for Leadership 440
Forced Unionization 440
Peer Pressure 440
Union Structure 440
The Local Union 441
The National Union 441
TheAFL CIO 441
¦ HR Web Wisdom—TheAFL CIO 441
Establishing the Collective Bargaining
Relationship: Union Certification 443
¦ HR Web Wisdom—Collective Bargaining 444
Signing of Authorization Cards 444
Petition for Election 444
Election Campaign 445
Election and Certification 446
Union Strategies in Obtaining Bargaining
Unit Recognition 446
Union Decertification: Reestablishing the
Individual Bargaining Relationship 447
Decertification Procedure 447
Management and Decertification 448
Union Free Strategies and Tactics 448
Effective First Line Supervisors 450
Union Free Policy 450
Effective Communication 450
Trust and Openness 451
Effective Compensation Programs 451
A Healthy and Safe Work Environment 451
Effective Employee and Labor Relations 451
¦ A Global Perspective—Global Union
Membership Declines 452
SUMMARY 452
QUESTIONS FOR REVIEW 453
DEVELOPING HRM SKILLS 454
HRM INCIDENT 1—OPEN THE DOOR 454
HRM INCIDENT 2—YOU ARE OUT OF WHAT? 456
NOTES 456
15 Labor Management Relations 4S9
¦ HR Web Wisdom—SHRM HR Links 460
Labor Management Relations and Individual
Bargaining 461
Labor Management Relations and Collective
Bargaining 461
Forms of Bargaining Structures and Union
Management Relationships 462
The Collective Bargaining Process 463
Psychological Aspects of Collective
Bargaining 463
Preparing for Negotiations 465
Bargaining Issues 468
Recognition 468
¦ HRM in Action—Don t Do That! 469
Management Rights 469
Union Security 469
Compensation and Benefits 470
Grievance Procedure 471
Employee Security 471
Job Related Factors 472
Negotiating the Agreement 472
Breakdowns in Negotiations 474
Third Party Intervention 474
Union Strategies for Overcoming
Negotiation Breakdowns 475
¦ HR Web Wisdom—Strikes 476
¦ Trends Innovations—CHAOS May Be the
Key to Resuming Collective Bargaining 476
¦ HR Web Wisdom—Labor and Industrial
Relations 478
Management s Strategies for Overcoming
Negotiation Breakdowns 478
Ratifying the Agreement 478
Administration of the Agreement 478
Collective Bargaining for Federal Employees 480
¦ A Global Perspective—Labor Relations Are
Different in Other Countries 480
SUMMARY 481
QUESTIONS FOR REVIEW 482
DEVELOPING HRM SKILLS 482
HRM INCIDENT 1—BREAK DOWN THE BARRIER 482
HRM INCIDENT 2—HOW ABOUT A STRIKE VOTE? 483
NOTES 484
16 Internal Employee Relations 486
Internal Employee Relations Defined 487
¦ HR Web Wisdom—SHRM HR Links 487
Discipline and Disciplinary Action 488
The Disciplinary Action Process 488
Approaches to Disciplinary Action 490
Problems in the Administration of
Disciplinary Action 492
Grievance Handling under a Collective
Bargaining Agreement 494
¦ HRM in Action—Is It Covered in the
Contract? 494
The Grievance Procedure 495
Arbitration 496
¦ HR Web Wisdom—American Arbitration
Association 496
Proof That Disciplinary Action Was
Needed 498
Contents (xvji
Weaknesses of Arbitration 499
Grievance Handling in Union Free
Organizations 499
Alternative Dispute Resolution 499
Termination 500
¦ HR Web Wisdom—Dispute Resolution,
Arbitration, and Mediation 500
Termination of Nonmanagerial/
Nonprofessional Employees 501
Termination of Executives 501
Termination of Middle and Lower Level
Managers and Professionals 502
Employment at Will 502
Demotion as an Alternative to Termination 503
Downsizing and Layoffs 503
Layoff/Recall Procedures 505
Outplacement 505
¦ Trends Innovations—Inplacement 506
Transfers, Promotions, Resignations, and
Retirements 506
Transfers 506
Promotions 507
Resignations 508
Retirements 510
Evaluating the Human Resource Management
Function 510
¦ A Global Perspective—Global Transfers and
Spouse Relocation Packages 512
SUMMARY 512
QUESTIONS FOR REVIEW 514
DEVELOPING HRM SKILLS 514
HRM INCIDENT 1—TO HECK WITH THEM! 515
HRM INCIDENT 2—I WASN T SLEEPING 515
NOTES 516
¦ Part Ending Video Case: Part Seven—
Employee and Labor Relations 519
PART EIGHT
OPERATING IN A GLOBAL
ENVIRONMENT 520
17 Global Human Resource Management 520
The Evolution of Global Business 522
¦ HR Web Wisdom—SHRM HR Links 523
The Development of Global Human Resource
Management 523
Global Human Resource Management 524
¦ HR Web Wisdom—International HR
Organizations 524
Global Staffing 525
Types of Global Staff Members 526
Approaches to Global Staffing 527
Global Human Resource Development 528
Expatriate Development 528
Repatriation Orientation and Training 529
Global Compensation and Benefits 529
Global Safety and Health 531
Global Employee and Labor Relations 532
Possible Barriers to Effective Global Human
Resource Management 533
Political and Legal Barriers 533
¦ HR Web Wisdom—International Laws
Affecting HR 534
Cultural Barriers 534
¦ HRM In Action—It s the Culture,
Stupid! 535
Economic Barriers 535
Labor Management Relations Barriers 535
¦ Trends Innovations—The Global Impact of
the Internet 536
Global Equal Employment Opportunity
(EEO) 536
Eight Keys to Global HR Management of
Expatriates 537
Maintaining Corporate Identity Through
Corporate Culture 538
¦ A Global Perspective—Global HR Managers
Must Carefully Consider Cultural
Differences 538
SUMMARY 539
QUESTIONS FOR REVIEW 540
DEVELOPING HRM SKILLS 540
HRM INCIDENT 1—WAS THERE ENOUGH
PREPARATION? 541
HRM INCIDENT 2—GOING TO RUSSIA 541
NOTES 542
¦ Part Ending Video Case: Part Eight—
Operating in a Global Environment 545
Glossary 547
Name Index 561
Company Index 567
Subject Index 571
Photo Credits 581
|
| any_adam_object | 1 |
| author | Mondy, Robert Wayne 1940- Noe, Robert M. Premeaux, Shane R. |
| author_GND | (DE-588)138181969 |
| author_facet | Mondy, Robert Wayne 1940- Noe, Robert M. Premeaux, Shane R. |
| author_role | aut aut aut |
| author_sort | Mondy, Robert Wayne 1940- |
| author_variant | r w m rw rwm r m n rm rmn s r p sr srp |
| building | Verbundindex |
| bvnumber | BV013997539 |
| callnumber-first | H - Social Science |
| callnumber-label | HF5549 |
| callnumber-raw | HF5549.2.U5M66 2002 |
| callnumber-search | HF5549.2.U5M66 2002 |
| callnumber-sort | HF 45549.2 U5 M66 42002 |
| callnumber-subject | HF - Commerce |
| classification_rvk | QV 570 QV 578 |
| ctrlnum | (OCoLC)45374963 (DE-599)BVBBV013997539 |
| dewey-full | 658.321 658.3 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.3 21 658.3 |
| dewey-search | 658.3 21 658.3 |
| dewey-sort | 3658.3 221 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| edition | 8. ed. |
| format | Book |
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| geographic_facet | USA |
| id | DE-604.BV013997539 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T18:55:48Z |
| institution | BVB |
| isbn | 0130322806 |
| language | English |
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| oclc_num | 45374963 |
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| physical | XXV, 581 S. Ill. |
| publishDate | 2002 |
| publishDateSearch | 2002 |
| publishDateSort | 2002 |
| publisher | Prentice Hall |
| record_format | marc |
| spelling | Mondy, Robert Wayne 1940- Verfasser (DE-588)138181969 aut Human resource management R. Wayne Mondy, Robert M. Noe, Shane R. Premeaux. In collabor. with Judy Bandy Mondy 8. ed. Upper Saddle River, NJ Prentice Hall 2002 XXV, 581 S. Ill. txt rdacontent n rdamedia nc rdacarrier Bis 3. ed. u.d.T.: Mondy, Robert W.: Personnel Personeelsmanagement gtt Personnel management -- United States Personnel management Personalwesen (DE-588)4076000-5 gnd rswk-swf Personalpolitik (DE-588)4045269-4 gnd rswk-swf USA Personalwesen (DE-588)4076000-5 s DE-604 Personalpolitik (DE-588)4045269-4 s Noe, Robert M. Verfasser aut Premeaux, Shane R. Verfasser aut HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009581645&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Mondy, Robert Wayne 1940- Noe, Robert M. Premeaux, Shane R. Human resource management Personeelsmanagement gtt Personnel management -- United States Personnel management Personalwesen (DE-588)4076000-5 gnd Personalpolitik (DE-588)4045269-4 gnd |
| subject_GND | (DE-588)4076000-5 (DE-588)4045269-4 |
| title | Human resource management |
| title_auth | Human resource management |
| title_exact_search | Human resource management |
| title_full | Human resource management R. Wayne Mondy, Robert M. Noe, Shane R. Premeaux. In collabor. with Judy Bandy Mondy |
| title_fullStr | Human resource management R. Wayne Mondy, Robert M. Noe, Shane R. Premeaux. In collabor. with Judy Bandy Mondy |
| title_full_unstemmed | Human resource management R. Wayne Mondy, Robert M. Noe, Shane R. Premeaux. In collabor. with Judy Bandy Mondy |
| title_short | Human resource management |
| title_sort | human resource management |
| topic | Personeelsmanagement gtt Personnel management -- United States Personnel management Personalwesen (DE-588)4076000-5 gnd Personalpolitik (DE-588)4045269-4 gnd |
| topic_facet | Personeelsmanagement Personnel management -- United States Personnel management Personalwesen Personalpolitik USA |
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