Customer relationship management: electronic customer care in the new economy ; with 8 tables
Gespeichert in:
1. Verfasser: | |
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Format: | Buch |
Sprache: | English |
Veröffentlicht: |
Berlin [u.a.]
Springer
2002
|
Schlagworte: | |
Beschreibung: | XIII, 137 S. Ill., graph. Darst. |
ISBN: | 3540413774 |
Internformat
MARC
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100 | 1 | |a Muther, Andreas |e Verfasser |4 aut | |
245 | 1 | 0 | |a Customer relationship management |b electronic customer care in the new economy ; with 8 tables |c Andreas Muther |
264 | 1 | |a Berlin [u.a.] |b Springer |c 2002 | |
300 | |a XIII, 137 S. |b Ill., graph. Darst. | ||
336 | |b txt |2 rdacontent | ||
337 | |b n |2 rdamedia | ||
338 | |b nc |2 rdacarrier | ||
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650 | 0 | 7 | |a Electronic Commerce |0 (DE-588)4592128-3 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Beziehungsmanagement |0 (DE-588)4326109-7 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Kundenmanagement |0 (DE-588)4236865-0 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Kundenorientierung |0 (DE-588)4316837-1 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Online-Marketing |0 (DE-588)7706419-7 |2 gnd |9 rswk-swf |
689 | 0 | 0 | |a Beziehungsmanagement |0 (DE-588)4326109-7 |D s |
689 | 0 | |5 DE-604 | |
689 | 1 | 0 | |a Kundenmanagement |0 (DE-588)4236865-0 |D s |
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999 | |a oai:aleph.bib-bvb.de:BVB01-009538094 |
Datensatz im Suchindex
_version_ | 1804128784314531840 |
---|---|
any_adam_object | |
author | Muther, Andreas |
author_facet | Muther, Andreas |
author_role | aut |
author_sort | Muther, Andreas |
author_variant | a m am |
building | Verbundindex |
bvnumber | BV013937015 |
callnumber-first | H - Social Science |
callnumber-label | HF5415 |
callnumber-raw | HF5415.5.M8813 2002 |
callnumber-search | HF5415.5.M8813 2002 |
callnumber-sort | HF 45415.5 M8813 42002 |
callnumber-subject | HF - Commerce |
classification_rvk | QP 600 QP 620 QP 650 |
ctrlnum | (OCoLC)231911615 (DE-599)BVBBV013937015 |
dewey-full | 658.8/12 658.8/1221 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.8/12 658.8/12 21 |
dewey-search | 658.8/12 658.8/12 21 |
dewey-sort | 3658.8 212 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
format | Book |
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id | DE-604.BV013937015 |
illustrated | Illustrated |
indexdate | 2024-07-09T18:54:45Z |
institution | BVB |
isbn | 3540413774 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-009538094 |
oclc_num | 231911615 |
open_access_boolean | |
owner | DE-355 DE-BY-UBR DE-739 DE-20 DE-384 DE-92 DE-N2 DE-573 DE-1051 DE-473 DE-BY-UBG DE-12 DE-1102 DE-Aug4 DE-706 DE-521 DE-526 DE-634 DE-2070s DE-188 |
owner_facet | DE-355 DE-BY-UBR DE-739 DE-20 DE-384 DE-92 DE-N2 DE-573 DE-1051 DE-473 DE-BY-UBG DE-12 DE-1102 DE-Aug4 DE-706 DE-521 DE-526 DE-634 DE-2070s DE-188 |
physical | XIII, 137 S. Ill., graph. Darst. |
publishDate | 2002 |
publishDateSearch | 2002 |
publishDateSort | 2002 |
publisher | Springer |
record_format | marc |
spelling | Muther, Andreas Verfasser aut Customer relationship management electronic customer care in the new economy ; with 8 tables Andreas Muther Berlin [u.a.] Springer 2002 XIII, 137 S. Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier Customer relations -- Management Electronic commerce Marketinginformationssystem (DE-588)4140243-1 gnd rswk-swf Telemarketing (DE-588)4215401-7 gnd rswk-swf Electronic Commerce (DE-588)4592128-3 gnd rswk-swf Beziehungsmanagement (DE-588)4326109-7 gnd rswk-swf Kundenmanagement (DE-588)4236865-0 gnd rswk-swf Kundenorientierung (DE-588)4316837-1 gnd rswk-swf Online-Marketing (DE-588)7706419-7 gnd rswk-swf Beziehungsmanagement (DE-588)4326109-7 s DE-604 Kundenmanagement (DE-588)4236865-0 s Electronic Commerce (DE-588)4592128-3 s Telemarketing (DE-588)4215401-7 s Kundenorientierung (DE-588)4316837-1 s Marketinginformationssystem (DE-588)4140243-1 s DE-188 Online-Marketing (DE-588)7706419-7 s |
spellingShingle | Muther, Andreas Customer relationship management electronic customer care in the new economy ; with 8 tables Customer relations -- Management Electronic commerce Marketinginformationssystem (DE-588)4140243-1 gnd Telemarketing (DE-588)4215401-7 gnd Electronic Commerce (DE-588)4592128-3 gnd Beziehungsmanagement (DE-588)4326109-7 gnd Kundenmanagement (DE-588)4236865-0 gnd Kundenorientierung (DE-588)4316837-1 gnd Online-Marketing (DE-588)7706419-7 gnd |
subject_GND | (DE-588)4140243-1 (DE-588)4215401-7 (DE-588)4592128-3 (DE-588)4326109-7 (DE-588)4236865-0 (DE-588)4316837-1 (DE-588)7706419-7 |
title | Customer relationship management electronic customer care in the new economy ; with 8 tables |
title_auth | Customer relationship management electronic customer care in the new economy ; with 8 tables |
title_exact_search | Customer relationship management electronic customer care in the new economy ; with 8 tables |
title_full | Customer relationship management electronic customer care in the new economy ; with 8 tables Andreas Muther |
title_fullStr | Customer relationship management electronic customer care in the new economy ; with 8 tables Andreas Muther |
title_full_unstemmed | Customer relationship management electronic customer care in the new economy ; with 8 tables Andreas Muther |
title_short | Customer relationship management |
title_sort | customer relationship management electronic customer care in the new economy with 8 tables |
title_sub | electronic customer care in the new economy ; with 8 tables |
topic | Customer relations -- Management Electronic commerce Marketinginformationssystem (DE-588)4140243-1 gnd Telemarketing (DE-588)4215401-7 gnd Electronic Commerce (DE-588)4592128-3 gnd Beziehungsmanagement (DE-588)4326109-7 gnd Kundenmanagement (DE-588)4236865-0 gnd Kundenorientierung (DE-588)4316837-1 gnd Online-Marketing (DE-588)7706419-7 gnd |
topic_facet | Customer relations -- Management Electronic commerce Marketinginformationssystem Telemarketing Electronic Commerce Beziehungsmanagement Kundenmanagement Kundenorientierung Online-Marketing |
work_keys_str_mv | AT mutherandreas customerrelationshipmanagementelectroniccustomercareintheneweconomywith8tables |